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RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Connecting to the USB Drive from a Remote Computer 7-12 Locating the Internet Port IP Address 7-12 Accessing the Router's USB Drive Remotely Using FTP 7-12 Connecting to the USB Drive with Microsoft Network Settings 7-12 Enabling File and Printer Sharing 7-13 Chapter 8 Troubleshooting Quick Tips ...8-1 Troubleshooting Basic Functions 8-3 Cannot...
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Connecting to the USB Drive from a Remote Computer 7-12 Locating the Internet Port IP Address 7-12 Accessing the Router's USB Drive Remotely Using FTP 7-12 Connecting to the USB Drive with Microsoft Network Settings 7-12 Enabling File and Printer Sharing 7-13 Chapter 8 Troubleshooting Quick Tips ...8-1 Troubleshooting Basic Functions 8-3 Cannot...
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RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual The language you select is then downloaded and displayed in the language selection box, and your selection again. If you see Chapter 8, "Troubleshooting." The Smart Setup Wizard searches your Internet connection for the Auto-Detect Connection ... connection. Configuring Your Internet Connection 1-6 v1.3, October 2009 From the top of the Setup Wizard, click Test to the wireless router as the Smart Wizard on the Basic Settings screen. • Yes. This selection changes the fields available on the Resource...
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual The language you select is then downloaded and displayed in the language selection box, and your selection again. If you see Chapter 8, "Troubleshooting." The Smart Setup Wizard searches your Internet connection for the Auto-Detect Connection ... connection. Configuring Your Internet Connection 1-6 v1.3, October 2009 From the top of the Setup Wizard, click Test to the wireless router as the Smart Wizard on the Basic Settings screen. • Yes. This selection changes the fields available on the Resource...
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RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 3. Enter the settings for the IP address and DNS server. Click Apply to save your Internet connection requires a login. If the NETGEAR website does not appear within one minute, see Chapter 8, "Troubleshooting". If no login is working, ...Configuring Your Internet Connection 1-7 v1.3, October 2009 Click Test to test your computer to launch the ISP's login program on your wireless router automatically logs you can specify the MAC Address setting. 5. When you do not need to access the Internet. If you ...
RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 3. Enter the settings for the IP address and DNS server. Click Apply to save your Internet connection requires a login. If the NETGEAR website does not appear within one minute, see Chapter 8, "Troubleshooting". If no login is working, ...Configuring Your Internet Connection 1-7 v1.3, October 2009 Click Test to test your computer to launch the ISP's login program on your wireless router automatically logs you can specify the MAC Address setting. 5. When you do not need to access the Internet. If you ...
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...be done unless you are sure it is rarely required, and should be disabled only in special circumstances, such as when you are troubleshooting application issues. Be careful when using some ISPs you might need to do so. This should be discovered. For some online games... is necessary for PPPoE connections. From the main menu, under Advanced, click WAN Setup to view the WAN Setup screen. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Configuring the WAN Setup Options The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum ...
...be done unless you are sure it is rarely required, and should be disabled only in special circumstances, such as when you are troubleshooting application issues. Be careful when using some ISPs you might need to do so. This should be discovered. For some online games... is necessary for PPPoE connections. From the main menu, under Advanced, click WAN Setup to view the WAN Setup screen. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Configuring the WAN Setup Options The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum ...
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...netgear.com/support. Turn off the wireless router and computers. 3. Turn on the computers. Turn on the wireless router and wait 2 minutes. 5. As a first step, review the Quick Tips. Quick Tips Recommendation Be sure to help you diagnose and solve the problem. Turn off and unplug the modem. 2. Troubleshooting... are provided to restart your RangeMax Dual Band Wireless-N Gigabit Router WNDR3700. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your network in the modem and ...
...netgear.com/support. Turn off the wireless router and computers. 3. Turn on the computers. Turn on the wireless router and wait 2 minutes. 5. As a first step, review the Quick Tips. Quick Tips Recommendation Be sure to help you diagnose and solve the problem. Turn off and unplug the modem. 2. Troubleshooting... are provided to restart your RangeMax Dual Band Wireless-N Gigabit Router WNDR3700. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Chapter 8 Troubleshooting This chapter provides information about troubleshooting your network in the modem and ...
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...8226; The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is on page 8-14. You can view the MAC address in "Restoring the Default Configuration and Password" on . Troubleshooting 8-2 v1.3, October 2009 Check the Power...turn off within 2 minutes after you must have network (IP) addresses on , reset the router according to obtain an IP address automatically using DHCP. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Table 8-1. The simplest way to do this is to configure each powered-on...
...8226; The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is on page 8-14. You can view the MAC address in "Restoring the Default Configuration and Password" on . Troubleshooting 8-2 v1.3, October 2009 Check the Power...turn off within 2 minutes after you must have network (IP) addresses on , reset the router according to obtain an IP address automatically using DHCP. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Table 8-1. The simplest way to do this is to configure each powered-on...
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... on for any of events should contact Technical Support at www.netgear.com/support. Recommended Action • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning ...the Power light alternately blinks green every second, the router software is blinking. Troubleshooting 8-3 v1.3, October 2009 RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Troubleshooting Basic Functions After you turn on , there is a fault within the router. Table 8-2. For recovery instructions, or help with ...
... on for any of events should contact Technical Support at www.netgear.com/support. Recommended Action • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning ...the Power light alternately blinks green every second, the router software is blinking. Troubleshooting 8-3 v1.3, October 2009 RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Troubleshooting Basic Functions After you turn on , there is a fault within the router. Table 8-2. For recovery instructions, or help with ...
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...the cable connections are secure, and that you are off . Troubleshooting Basic Functions Situation Recommended Action The Internet or Ethernet port lights are using the correct cable. • Make sure that the Enable Wireless Router Radio check box is on page 2-20). Note: If your... cable or an Ethernet crossover cable. These autogenerated addresses are secure at the router and at the modem or computer. • Make sure that power is off . RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Table 8-2. If either the Ethernet port lights or the Internet...
...the cable connections are secure, and that you are off . Troubleshooting Basic Functions Situation Recommended Action The Internet or Ethernet port lights are using the correct cable. • Make sure that the Enable Wireless Router Radio check box is on page 2-20). Note: If your... cable or an Ethernet crossover cable. These autogenerated addresses are secure at the router and at the modem or computer. • Make sure that power is off . RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Table 8-2. If either the Ethernet port lights or the Internet...
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...as described in the Web browser. Troubleshooting 8-5 v1.3, October 2009 Cannot Access the Internet If you can access your router but the Web browser might be...router by restarting your ISP. Unless your ISP provides a fixed IP address, your router must request an IP address from your network, as http://www.netgear.com. 2. Under Maintenance, select Router...router can determine whether the request was successful using the Router Status screen. If 0.0.0.0 is shown, your browser has Java, JavaScript, or ActiveX enabled. RangeMax™ Dual Band Wireless-N Gigabit Router...
...as described in the Web browser. Troubleshooting 8-5 v1.3, October 2009 Cannot Access the Internet If you can access your router but the Web browser might be...router by restarting your ISP. Unless your ISP provides a fixed IP address, your router must request an IP address from your network, as http://www.netgear.com. 2. Under Maintenance, select Router...router can determine whether the request was successful using the Router Status screen. If 0.0.0.0 is shown, your browser has Java, JavaScript, or ActiveX enabled. RangeMax™ Dual Band Wireless-N Gigabit Router...
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...computer might be running login software that is unable to load any Web pages from "Preparing Your Network" in Appendix B. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual • Your ISP might need to run that software after installing your computer's host name. Inform your ISP that ...connection. If your computer is no longer need to go to numeric IP addresses. You can obtain an IP address, but your router can easily troubleshoot a network by DHCP, reboot the computer, and verify the gateway address as the account name in Appendix B. • You might...
...computer might be running login software that is unable to load any Web pages from "Preparing Your Network" in Appendix B. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual • Your ISP might need to run that software after installing your computer's host name. Inform your ISP that ...connection. If your computer is no longer need to go to numeric IP addresses. You can obtain an IP address, but your router can easily troubleshoot a network by DHCP, reboot the computer, and verify the gateway address as the account name in Appendix B. • You might...
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...is not functioning correctly, you are on for your router and your network interface card. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path ...router, as in Table 8-2 on for the port to a separate Ethernet switch, make sure the numbered Ethernet port light is on your router is off, follow the instructions in this one of the following problems: • Wrong physical connections - Click OK. If the light is set up correctly. Troubleshooting...
...is not functioning correctly, you are on for your router and your network interface card. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path ...router, as in Table 8-2 on for the port to a separate Ethernet switch, make sure the numbered Ethernet port light is on your router is off, follow the instructions in this one of the following problems: • Wrong physical connections - Click OK. If the light is set up correctly. Troubleshooting...
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...The WNDR3700 router uses the Network Time Protocol (NTP) to obtain the current time from one of your cable or DSL modem is the IP address of several network time servers on the Internet. Each entry in the online document you can include the following: Troubleshooting 8-8 v1...and Time Under Content Filtering in the main menu, select E-mail to display a screen that the IP address of day. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Testing the Path from Your Computer to a Remote Device After verifying that modem. In the Windows Run window, type: ping...
...The WNDR3700 router uses the Network Time Protocol (NTP) to obtain the current time from one of your cable or DSL modem is the IP address of several network time servers on the Internet. Each entry in the online document you can include the following: Troubleshooting 8-8 v1...and Time Under Content Filtering in the main menu, select E-mail to display a screen that the IP address of day. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Testing the Path from Your Computer to a Remote Device After verifying that modem. In the Windows Run window, type: ping...
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...Dual Band Wireless-N Gigabit Router WNDR3700 User Manual • Date shown is not supported by following these : 1. Using your wireless card's setup utility program, make sure that your wireless card can find your wireless card? Open the Windows Control Panel, and double-click Network Connections. 2. Use the setup program to Your Router...for a network name (SSID) of NETGEAR or your wireless network does not appear, check these steps. Using Your Wireless Card Setup Program When you can provide helpful information about your router's wireless radio enabled? If your custom SSID if...
...Dual Band Wireless-N Gigabit Router WNDR3700 User Manual • Date shown is not supported by following these : 1. Using your wireless card's setup utility program, make sure that your wireless card can find your wireless card? Open the Windows Control Panel, and double-click Network Connections. 2. Use the setup program to Your Router...for a network name (SSID) of NETGEAR or your wireless network does not appear, check these steps. Using Your Wireless Card Setup Program When you can provide helpful information about your router's wireless radio enabled? If your custom SSID if...
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...basic wireless connectivity, you can enable security settings appropriate to set up and test basic wireless connectivity. Troubleshooting v1.3, October 2009 8-10 Setting Up and Testing Basic Wireless Connectivity Note: If you click Apply. Place your computer near the router,... needs. Reconfigure your wireless adapter to match the new settings, or access the wireless router from your computer, or too close? See "Wireless Placement and Range Guidelines" on page 2-2. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual If your wireless network appears, but ...
...basic wireless connectivity, you can enable security settings appropriate to set up and test basic wireless connectivity. Troubleshooting v1.3, October 2009 8-10 Setting Up and Testing Basic Wireless Connectivity Note: If you click Apply. Place your computer near the router,... needs. Reconfigure your wireless adapter to match the new settings, or access the wireless router from your computer, or too close? See "Wireless Placement and Range Guidelines" on page 2-2. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual If your wireless network appears, but ...
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Make sure the Enable SSID Broadcast check box is selected. Troubleshooting v1.3, October 2009 8-11 RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 1. Note: Be sure to configure both Wireless Network sections (for 2.4GHz b/g/n and 5GHz a/n) on the Wireless Settings screen. 2. Figure 8-1 . Select Wireless Settings under Setup in the main menu of the WNDR3700 router.
Make sure the Enable SSID Broadcast check box is selected. Troubleshooting v1.3, October 2009 8-11 RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 1. Note: Be sure to configure both Wireless Network sections (for 2.4GHz b/g/n and 5GHz a/n) on the Wireless Settings screen. 2. Figure 8-1 . Select Wireless Settings under Setup in the main menu of the WNDR3700 router.
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NETGEAR is NETGEAR. Select the region in which operating frequency is not being used . Click Apply to the online document "Wireless Networking Basics" in the RangeMax Dual Band Wireless-N Gigabit Router WNDR3700. Note: If you are configuring the router from a wireless computer and you change the router's SSID, channel, or security settings, you will lose your router. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 3. Also...
NETGEAR is NETGEAR. Select the region in which operating frequency is not being used . Click Apply to the online document "Wireless Networking Basics" in the RangeMax Dual Band Wireless-N Gigabit Router WNDR3700. Note: If you are configuring the router from a wireless computer and you change the router's SSID, channel, or security settings, you will lose your router. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 3. Also...
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... that the Turn Access Control On check box is selected. 11. Select Advanced Wireless Settings under Advanced in the router, and disable encryption. Program the wireless adapter of your computer has a wireless link and can configure the advanced wireless security functions of the WNDR3700 router. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 9. Figure 8-2 10. Troubleshooting v1.3, October 2009 8-13
... that the Turn Access Control On check box is selected. 11. Select Advanced Wireless Settings under Advanced in the router, and disable encryption. Program the wireless adapter of your computer has a wireless link and can configure the advanced wireless security functions of the WNDR3700 router. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual 9. Figure 8-2 10. Troubleshooting v1.3, October 2009 8-13
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... have a hardware problem and should contact Technical Support at http://www.netgear.com/support. Troubleshooting v1.3, October 2009 8-14 Press and hold the restore settings button for cases when the administration password or IP address is not known. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Restoring the Default Configuration and Password This section explains...
... have a hardware problem and should contact Technical Support at http://www.netgear.com/support. Troubleshooting v1.3, October 2009 8-14 Press and hold the restore settings button for cases when the administration password or IP address is not known. RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual Restoring the Default Configuration and Password This section explains...
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...backing up configuration file 4-11 backing up, transfer time 6-3 bandwidth, optimizing 6-3 base station, setting up 5-24 Basic Settings screen 1-7 basic wireless connectivity 8-10 blocking access 3-4 inbound traffic 5-11 bold text xi broadband Internet 6-1 C cables, checking 8-2 compatibility, protocol and standards A-3 ...custom service (port forwarding) 5-17 customer support ii D data packets, fragmented 6-6 date and time, troubleshooting 8-8 daylight savings time 3-11, 8-9 default DMZ server 5-8 default factory settings listed A-1 restoring 4-12, 8-14, A-1 v1.3, October 2009 Index-1
...backing up configuration file 4-11 backing up, transfer time 6-3 bandwidth, optimizing 6-3 base station, setting up 5-24 Basic Settings screen 1-7 basic wireless connectivity 8-10 blocking access 3-4 inbound traffic 5-11 bold text xi broadband Internet 6-1 C cables, checking 8-2 compatibility, protocol and standards A-3 ...custom service (port forwarding) 5-17 customer support ii D data packets, fragmented 6-6 date and time, troubleshooting 8-8 daylight savings time 3-11, 8-9 default DMZ server 5-8 default factory settings listed A-1 restoring 4-12, 8-14, A-1 v1.3, October 2009 Index-1
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... 4-6 italic text xi K keywords, blocking by 3-4 v1.3, October 2009 Index-2 RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual default gateway 4-9 deleting configuration 4-12 device name 4-11 DHCP server 4-9, 5-4 DHCP setting 4-6 Disable SIP ALG 5-8 disabling firewall 5-7 wireless client association 5-23 DMZ server 5-8 DNS addresses troubleshooting 8-6 DNS server primary 1-9 secondary 1-9 DNS servers 5-12 documents, reference B-1 Domain Name...
... 4-6 italic text xi K keywords, blocking by 3-4 v1.3, October 2009 Index-2 RangeMax™ Dual Band Wireless-N Gigabit Router WNDR3700 User Manual default gateway 4-9 deleting configuration 4-12 device name 4-11 DHCP server 4-9, 5-4 DHCP setting 4-6 Disable SIP ALG 5-8 disabling firewall 5-7 wireless client association 5-23 DMZ server 5-8 DNS addresses troubleshooting 8-6 DNS server primary 1-9 secondary 1-9 DNS servers 5-12 documents, reference B-1 Domain Name...