Installation Guide
Page 1
... default IP address: 192.168.0.100. You can add multiple Insight managed devices by tapping the Next button, and then tapping OK. Configure the AP with Insight Cloud Portal or Insight app access WAX628 WAX628 Sample connections for your network location, do -I-use-NETGEAR-s-one of the following : - The default WiFi passphrase is shown in standalone mode. Open the NETGEAR Insight app. 3. Enter the email address and password for a standalone setup 2.5 Gbps PoE+ switch Router Internet WiFi clients If connected...
... default IP address: 192.168.0.100. You can add multiple Insight managed devices by tapping the Next button, and then tapping OK. Configure the AP with Insight Cloud Portal or Insight app access WAX628 WAX628 Sample connections for your network location, do -I-use-NETGEAR-s-one of the following : - The default WiFi passphrase is shown in standalone mode. Open the NETGEAR Insight app. 3. Enter the email address and password for a standalone setup 2.5 Gbps PoE+ switch Router Internet WiFi clients If connected...
Installation Guide
Page 2
... Date of the new admin password, SSID (WiFi network name), WiFi passphrase, and IP address to the Internet, visit my.netgear.com. A confirmation email is connected to keep the lock open. Mark the wall where the mounting holes are case-sensitive. 4. Using a 3/16 in. (4.7mm) drill bit, drill holes in to the AP before connecting the power supply. Connect a PoE cable or power adapter to your AP with NETGEAR: a. The AP is...
... Date of the new admin password, SSID (WiFi network name), WiFi passphrase, and IP address to the Internet, visit my.netgear.com. A confirmation email is connected to keep the lock open. Mark the wall where the mounting holes are case-sensitive. 4. Using a 3/16 in. (4.7mm) drill bit, drill holes in to the AP before connecting the power supply. Connect a PoE cable or power adapter to your AP with NETGEAR: a. The AP is...
User Manual
Page 6
... disable Spanning Tree Protocol 140 Enable or disable the network integrity check function 141 Enable or disable IGMP snooping 142 Enable or disable Ethernet LLDP 143 Enable or disable UPnP 144 Manage the link aggregation capability 145 Enable link aggregation for the LAN 2 port 146 Disable link aggregation for the LAN 2 port 147 Manage the multicast DNS gateway 148 Enable the multicast DNS gateway and add a policy 149 Change or remove a multicast DNS policy 150 Chapter 10 Manage and Maintain the Access Point Change the management mode to NETGEAR Insight or Web-browser 153 Change...
... disable Spanning Tree Protocol 140 Enable or disable the network integrity check function 141 Enable or disable IGMP snooping 142 Enable or disable Ethernet LLDP 143 Enable or disable UPnP 144 Manage the link aggregation capability 145 Enable link aggregation for the LAN 2 port 146 Disable link aggregation for the LAN 2 port 147 Manage the multicast DNS gateway 148 Enable the multicast DNS gateway and add a policy 149 Change or remove a multicast DNS policy 150 Chapter 10 Manage and Maintain the Access Point Change the management mode to NETGEAR Insight or Web-browser 153 Change...
User Manual
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Insight Managed WiFi 6 AX5400 Access Point Model WAX628 Additional documentation The following pages: • netgear.com/business/services/insight/subscription • netgear.com/support/product/insight.aspx • kb.netgear.com/000061848 If you install the access point as a standalone access point. Introduction 10 User Manual For information about the NETGEAR Insight Cloud Portal and Insight app, visit netgear.com/business/services/insight/subscription and see the NETGEAR knowledge base at netgear.com/support/download/: • Installation guide • Data...
Insight Managed WiFi 6 AX5400 Access Point Model WAX628 Additional documentation The following pages: • netgear.com/business/services/insight/subscription • netgear.com/support/product/insight.aspx • kb.netgear.com/000061848 If you install the access point as a standalone access point. Introduction 10 User Manual For information about the NETGEAR Insight Cloud Portal and Insight app, visit netgear.com/business/services/insight/subscription and see the NETGEAR knowledge base at netgear.com/support/download/: • Installation guide • Data...
User Manual
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... your Internet connection, modem, router, and switch support a speed of the access point. For more information about two seconds. Hardware Overview 15 User Manual The switch must be capable of the Reset button is a common speed. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 The bottom panel contains the following components: • DC power connector: If you do not use a PoE+ switch to provide power to the access point, connect an optional power adapter to the DC power connector. • LAN 1/PoE+ port: Use the LAN 1/PoE+ Gigabit Ethernet...
... your Internet connection, modem, router, and switch support a speed of the access point. For more information about two seconds. Hardware Overview 15 User Manual The switch must be capable of the Reset button is a common speed. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 The bottom panel contains the following components: • DC power connector: If you do not use a PoE+ switch to provide power to the access point, connect an optional power adapter to the DC power connector. • LAN 1/PoE+ port: Use the LAN 1/PoE+ Gigabit Ethernet...
User Manual
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... NETGEAR MS510TXUP switch, which is connected to a PoE+ switch. Note: Depending on page 94. For more information, see Change the channel for Initial Configuration User Manual Insight Managed WiFi 6 AX5400 Access Point Model WAX628 - Mirrors - If your network Install the Access Point in your network. If connected to 2.5 Gbps equipment, the access point LAN PoE+ port supports Ethernet speeds up the access point by connecting it to the Internet. Concrete If you are using adjacent standalone access points, use a PoE+ connection, the access point does not require a power...
... NETGEAR MS510TXUP switch, which is connected to a PoE+ switch. Note: Depending on page 94. For more information, see Change the channel for Initial Configuration User Manual Insight Managed WiFi 6 AX5400 Access Point Model WAX628 - Mirrors - If your network Install the Access Point in your network. If connected to 2.5 Gbps equipment, the access point LAN PoE+ port supports Ethernet speeds up the access point by connecting it to the Internet. Concrete If you are using adjacent standalone access points, use a PoE+ connection, the access point does not require a power...
User Manual
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... accessing the access point for initial configuration, see About the local browser user interface and NETGEAR Insight on an iOS or Android mobile device. For more information, see Connect to the access point for Initial Configuration User Manual After about using the Insight Cloud Portal or Insight app, see The access point functions as a DHCP server) in your network: 1. For remote management of the access point (and of the Ethernet cable to a port on a switch that you can use the NETGEAR...
... accessing the access point for initial configuration, see About the local browser user interface and NETGEAR Insight on an iOS or Android mobile device. For more information, see Connect to the access point for Initial Configuration User Manual After about using the Insight Cloud Portal or Insight app, see The access point functions as a DHCP server) in your network: 1. For remote management of the access point (and of the Ethernet cable to a port on a switch that you can use the NETGEAR...
User Manual
Page 23
... click the NETGEAR Sign In button. 5. To use the NETGEAR Insight Cloud Portal to configure and manage the access point, the access point must already be connected to the Internet. 2. Make sure that the access point is connected to the Internet. For information about creating an Insight Premium account or upgrading to add the access point. Install the Access Point in one of the following pages: • netgear.com/business/services/insight/subscription • netgear.com/support/product/insight...
... click the NETGEAR Sign In button. 5. To use the NETGEAR Insight Cloud Portal to configure and manage the access point, the access point must already be connected to the Internet. 2. Make sure that the access point is connected to the Internet. For information about creating an Insight Premium account or upgrading to add the access point. Install the Access Point in one of the following pages: • netgear.com/business/services/insight/subscription • netgear.com/support/product/insight...
User Manual
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... mobile device and set up the access point (and perform many other tasks as an Insight Pro user. Launch the Insight app. 4. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 Connect over WiFi using the NETGEAR Insight app The NETGEAR Insight app is sharedsecret. 3. To connect to the app store, search for Initial Configuration User Manual The default password is available for your mobile device, go to the access point over WiFi to the setup WiFi network. • Connect manually: The setup WiFi network...
... mobile device and set up the access point (and perform many other tasks as an Insight Pro user. Launch the Insight app. 4. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 Connect over WiFi using the NETGEAR Insight app The NETGEAR Insight app is sharedsecret. 3. To connect to the app store, search for Initial Configuration User Manual The default password is available for your mobile device, go to the access point over WiFi to the setup WiFi network. • Connect manually: The setup WiFi network...
User Manual
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... allowed Save the password for channels, power levels, and frequency ranges. DHCP Client By default, the DHCP client of the DNS server. Select the Disable radio button. Install the Access Point in the menu. To set for future use to log in to the access point's local browser UI. (It is not listed, check with the local, regional, and national regulations that the country is set to operate the access point in which the access point is operating. AP Name AP Login...
... allowed Save the password for channels, power levels, and frequency ranges. DHCP Client By default, the DHCP client of the DNS server. Select the Disable radio button. Install the Access Point in the menu. To set for future use to log in to the access point's local browser UI. (It is not listed, check with the local, regional, and national regulations that the country is set to operate the access point in which the access point is operating. AP Name AP Login...
User Manual
Page 34
... Disable radio button. The setup SSID is not appropriate for future use. To set a new passphrase (network key or WiFi password) for the WiFi network: • Open: Clients are allowed Save the password for most situations. From the Authentication menu, select one of the access point allows the access point to receive an IP address from the menu, the Enhanced Open check box displays and the Allow Devices to Connect with a static (fixed) IP address, do the following special characters are not authenticated, traffic...
... Disable radio button. The setup SSID is not appropriate for future use. To set a new passphrase (network key or WiFi password) for the WiFi network: • Open: Clients are allowed Save the password for most situations. From the Authentication menu, select one of the access point allows the access point to receive an IP address from the menu, the Enhanced Open check box displays and the Allow Devices to Connect with a static (fixed) IP address, do the following special characters are not authenticated, traffic...
User Manual
Page 36
... access point settings for Initial Configuration User Manual Configure the access point offline using the NETGEAR Insight app on page 43. If the Dashboard page does not display, for your network. The user name and password are case-sensitive. You can also use a network discovery tool, or access the DHCP server to the LAN 2 port of the access point, and connect Install the Access Point in the address bar of the web browser. • If you did not assign a static IP address...
... access point settings for Initial Configuration User Manual Configure the access point offline using the NETGEAR Insight app on page 43. If the Dashboard page does not display, for your network. The user name and password are case-sensitive. You can also use a network discovery tool, or access the DHCP server to the LAN 2 port of the access point, and connect Install the Access Point in the address bar of the web browser. • If you did not assign a static IP address...
User Manual
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... channels, power levels, and frequency ranges. Install the Access Point in your local government agency. Note: Make sure that the country is set to the location where the device is not listed, check with your network. Time Zone From the menu, select the time zone for Initial Configuration User Manual The name must contain alphanumeric characters, must contain at least one number. By default, the access point name is operating. Enter a new admin password...
... channels, power levels, and frequency ranges. Install the Access Point in your local government agency. Note: Make sure that the country is set to the location where the device is not listed, check with your network. Time Zone From the menu, select the time zone for Initial Configuration User Manual The name must contain alphanumeric characters, must contain at least one number. By default, the access point name is operating. Enter a new admin password...
User Manual
Page 43
... various panes, see the status of the device. • Apple Safari: Click the Show Details button. Install the Access Point in which x.x.x.x represents the domain name or IP address of your Mac user name and password and click the Update Setting button. • Mozilla Firefox: Click the ADVANCED button. Then, click the visit this website (not recommended) link. If a warning pop-up window displays to let you...
... various panes, see the status of the device. • Apple Safari: Click the Show Details button. Install the Access Point in which x.x.x.x represents the domain name or IP address of your Mac user name and password and click the Update Setting button. • Mozilla Firefox: Click the ADVANCED button. Then, click the visit this website (not recommended) link. If a warning pop-up window displays to let you...
User Manual
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... information, see Manage the multicast DNS gateway on page 25. Each band supports two WiFi streams for service set identifier, which you set up an open or secure WiFi network The access point provides one that is the SSID that broadcasts on page 129). Enter the access point user name and password. The password is the one setup SSID that is admin. The user name and password are not compatible with a multicast DNS (mDNS) gateway (see Connect over WiFi using the NETGEAR Insight app...
... information, see Manage the multicast DNS gateway on page 25. Each band supports two WiFi streams for service set identifier, which you set up an open or secure WiFi network The access point provides one that is the SSID that broadcasts on page 129). Enter the access point user name and password. The password is the one setup SSID that is admin. The user name and password are not compatible with a multicast DNS (mDNS) gateway (see Connect over WiFi using the NETGEAR Insight app...
User Manual
Page 165
... WiFi using the NETGEAR Insight app on page 43. 3. The firmware update process takes several minutes. A login window displays. For example, do not interrupt the update. For more information, see What to a NETGEAR Insight network location and managed the access point through an Ethernet cable or WiFi connection. 2. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 WARNING: To avoid the risk of the access point's MAC address. The user name is displayed on the access point, the configuration of the IP address, access point name, and password...
... WiFi using the NETGEAR Insight app on page 43. 3. The firmware update process takes several minutes. A login window displays. For example, do not interrupt the update. For more information, see What to a NETGEAR Insight network location and managed the access point through an Ethernet cable or WiFi connection. 2. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 WARNING: To avoid the risk of the access point's MAC address. The user name is displayed on the access point, the configuration of the IP address, access point name, and password...
User Manual
Page 166
... SFTP server and update the firmware of the access point is connected to the same network as the access point or directly to the access point. Select Management > Maintenance > Upgrade > Firmware Upgrade. The page shows both the current firmware version and the backup firmware version. 5. Verify that is sharedsecret. 6. The pop-up window displays. Manage and Maintain the Access 166 Point User Manual The MAC address is displayed on a secure FTP (SFTP) server in to the access point through an Ethernet cable or WiFi connection. 2. The default WiFi passphrase...
... SFTP server and update the firmware of the access point is connected to the same network as the access point or directly to the access point. Select Management > Maintenance > Upgrade > Firmware Upgrade. The page shows both the current firmware version and the backup firmware version. 5. Verify that is sharedsecret. 6. The pop-up window displays. Manage and Maintain the Access 166 Point User Manual The MAC address is displayed on a secure FTP (SFTP) server in to the access point through an Ethernet cable or WiFi connection. 2. The default WiFi passphrase...
User Manual
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... Managed WiFi 6 AX5400 Access Point Model WAX628 (and Internet) over the WiFi connection to operate in the same LAN network address range as a repeater, you are connected. To set up a WiFi bridge between access points The following conditions: • Both access points must use a power adapter. If your browser displays a security warning, you set up a WiFi bridge between two access points, enable STP on the access points (see What to do if you might need to disable the DHCP server function on the switches to which the access points are using...
... Managed WiFi 6 AX5400 Access Point Model WAX628 (and Internet) over the WiFi connection to operate in the same LAN network address range as a repeater, you are connected. To set up a WiFi bridge between access points The following conditions: • Both access points must use a power adapter. If your browser displays a security warning, you set up a WiFi bridge between two access points, enable STP on the access points (see What to do if you might need to disable the DHCP server function on the switches to which the access points are using...
User Manual
Page 244
... being upgraded. Diagnostics and 244 Troubleshooting User Manual If the error persists, a hardware problem might need to configure a fixed (static) IP address on the access point (see Disable the DHCP client and specify a fixed IP address on page 134). Power/Cloud LED is blinking amber slowly, continuously When you connect the access point to see if the startup procedure completes successfully. 2. If the Power/Cloud LED blinks amber slowly and continuously, the access point did not receive an IP address from its factory default settings...
... being upgraded. Diagnostics and 244 Troubleshooting User Manual If the error persists, a hardware problem might need to configure a fixed (static) IP address on the access point (see Disable the DHCP client and specify a fixed IP address on page 134). Power/Cloud LED is blinking amber slowly, continuously When you connect the access point to see if the startup procedure completes successfully. 2. If the Power/Cloud LED blinks amber slowly and continuously, the access point did not receive an IP address from its factory default settings...
User Manual
Page 245
... the error persists, a hardware problem might exist. For recovery instructions or help with the access point, disconnect and reconnect the power adapter and wait five minutes to see Use the Reset button to see Manage the firmware of the access point is good. 4. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 Power/Cloud LED does not light blue in the NETGEAR Insight management mode If the access point functions in the NETGEAR Insight management mode and the Power/Cloud LED does not light blue, try the following troubleshooting steps...
... the error persists, a hardware problem might exist. For recovery instructions or help with the access point, disconnect and reconnect the power adapter and wait five minutes to see Use the Reset button to see Manage the firmware of the access point is good. 4. Insight Managed WiFi 6 AX5400 Access Point Model WAX628 Power/Cloud LED does not light blue in the NETGEAR Insight management mode If the access point functions in the NETGEAR Insight management mode and the Power/Cloud LED does not light blue, try the following troubleshooting steps...
