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Wireless-N 300 Modem Router DGN2200 User Manual Connecting to the USB Drive from a Remote Computer 5-11 Locating the Internet Port IP Address 5-11 Accessing the Router's USB Drive Remotely Using FTP 5-11 Connecting to the USB Drive with Microsoft Network Settings ...6-22 Repeater with Wireless Client Association 6-24 Port Forwarding and Port Triggering 6-25 Port Forwarding ...6-25 Port Triggering ...6-26 Advanced USB Settings 6-27 Traffic Meter ...6-28 Chapter 7 Troubleshooting Basic Functioning ...7-1 Welcome Page Displays instead of Router Main Menu 7-2 Troubleshooting with the LEDs ...
Wireless-N 300 Modem Router DGN2200 User Manual Connecting to the USB Drive from a Remote Computer 5-11 Locating the Internet Port IP Address 5-11 Accessing the Router's USB Drive Remotely Using FTP 5-11 Connecting to the USB Drive with Microsoft Network Settings ...6-22 Repeater with Wireless Client Association 6-24 Port Forwarding and Port Triggering 6-25 Port Forwarding ...6-25 Port Triggering ...6-26 Advanced USB Settings 6-27 Traffic Meter ...6-28 Chapter 7 Troubleshooting Basic Functioning ...7-1 Welcome Page Displays instead of Router Main Menu 7-2 Troubleshooting with the LEDs ...
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Wireless-N 300 Modem Router DGN2200 User Manual Cannot Log in to the Wireless-N Modem Router 7-4 Troubleshooting the Internet Connection 7-5 ADSL Link ...7-5 Internet LED is Red 7-6 Obtaining an Internet IP Address 7-6 Troubleshooting PPPoE or PPPoA 7-7 Troubleshooting Internet Browsing 7-8 Troubleshooting a TCP/IP Network Using the Ping Utility 7-8 Testing the LAN Path to Your Wireless-N Modem Router 7-8 Testing the Path from Your Computer to a Remote Device...
Wireless-N 300 Modem Router DGN2200 User Manual Cannot Log in to the Wireless-N Modem Router 7-4 Troubleshooting the Internet Connection 7-5 ADSL Link ...7-5 Internet LED is Red 7-6 Obtaining an Internet IP Address 7-6 Troubleshooting PPPoE or PPPoA 7-7 Troubleshooting Internet Browsing 7-8 Troubleshooting a TCP/IP Network Using the Ping Utility 7-8 Testing the LAN Path to Your Wireless-N Modem Router 7-8 Testing the Path from Your Computer to a Remote Device...
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... About This Manual The NETGEAR® Wireless-N 300 Modem Router DGN2200 User Manual describes how to the equipment. Tip: This format is used to highlight information of importance or special interest. This manual uses the following paragraphs: • Typographical Conventions. The information in a malfunction or damage to install, configure and troubleshoot the Wireless-N 300 Modem Router DGN2200. Conventions, Formats, and...
... About This Manual The NETGEAR® Wireless-N 300 Modem Router DGN2200 User Manual describes how to the equipment. Tip: This format is used to highlight information of importance or special interest. This manual uses the following paragraphs: • Typographical Conventions. The information in a malfunction or damage to install, configure and troubleshoot the Wireless-N 300 Modem Router DGN2200. Conventions, Formats, and...
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...according to a numeric IP address. Enter the IP address of translating an Internet name such as described in to the wireless-N modem router as www.netgear.com to verify your Internet connection. For a fixed IP address configuration, you must obtain DNS server addresses from your ... address. If you select IPoA, the router will detect the gateway IP address, but you by your ISP's primary DNS server. At the end of your ISP. 4. Log in "Logging In to you still need to the Internet, see Chapter 7, "Troubleshooting." Wireless-N 300 Modem Router DGN2200 User Manual Table 1-1.
...according to a numeric IP address. Enter the IP address of translating an Internet name such as described in to the wireless-N modem router as www.netgear.com to verify your Internet connection. For a fixed IP address configuration, you must obtain DNS server addresses from your ... address. If you select IPoA, the router will detect the gateway IP address, but you by your ISP's primary DNS server. At the end of your ISP. 4. Log in "Logging In to you still need to the Internet, see Chapter 7, "Troubleshooting." Wireless-N 300 Modem Router DGN2200 User Manual Table 1-1.
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.... 6. If your ISP does not require a login, enter the account name, if required, and the domain name, if required. 3. Wireless-N 300 Modem Router DGN2200 User Manual • No. Click Test to save your Internet connection is required, you do not need to launch the ISP's login program...and DNS server. Click Apply to test your ISP. If the NETGEAR website does not appear within one minute, refer to "Troubleshooting the Internet Connection" on your network so that you want to your wireless-N modem router automatically logs you enter or change the Internet login time-out,...
.... 6. If your ISP does not require a login, enter the account name, if required, and the domain name, if required. 3. Wireless-N 300 Modem Router DGN2200 User Manual • No. Click Test to save your Internet connection is required, you do not need to launch the ISP's login program...and DNS server. Click Apply to test your ISP. If the NETGEAR website does not appear within one minute, refer to "Troubleshooting the Internet Connection" on your network so that you want to your wireless-N modem router automatically logs you enter or change the Internet login time-out,...
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... to "Basic Functioning." • I cannot access the Internet. After each problem description, instructions are connected. Go to "Basic Functioning." • Have I cannot remember the router's configuration password. Chapter 7 Troubleshooting This chapter provides information about troubleshooting your Wireless-N 300 Modem Router DGN2200. b. Go to "Troubleshooting the Internet Connection" on power to help you turn on page 7-5. • I connected the...
... to "Basic Functioning." • I cannot access the Internet. After each problem description, instructions are connected. Go to "Basic Functioning." • Have I cannot remember the router's configuration password. Chapter 7 Troubleshooting This chapter provides information about troubleshooting your Wireless-N 300 Modem Router DGN2200. b. Go to "Troubleshooting the Internet Connection" on power to help you turn on page 7-5. • I connected the...
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... that the Power LED is on power to the appropriate following sequence of these conditions does not occur, refer to the wireless-N modem router, the following section. Troubleshooting 7-2 v1.0, March 2010 Wireless-N 300 Modem Router DGN2200 User Manual If the ADSL link LED is amber. the unit will be amber. • The ADSL link LED is green...
... that the Power LED is on power to the appropriate following sequence of these conditions does not occur, refer to the wireless-N modem router, the following section. Troubleshooting 7-2 v1.0, March 2010 Wireless-N 300 Modem Router DGN2200 User Manual If the ADSL link LED is amber. the unit will be amber. • The ADSL link LED is green...
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... Internet LED is off when your router is turned on: • Make sure that you have more than one at www.netgear.com/support. contact technical support. The Modem Router uses pins 2 and 3. Power LED is a fault within the router. If all telephones on , there...Troubleshooting v1.0, March 2010 It may be sure that the power cord is properly connected to your ADSL signal is properly connected to use a microfilter on pins 1 and 4 of the above conditions does not occur, see if the router recovers. If the error persists, you are off . Wireless-N 300 Modem Router DGN2200...
... Internet LED is off when your router is turned on: • Make sure that you have more than one at www.netgear.com/support. contact technical support. The Modem Router uses pins 2 and 3. Power LED is a fault within the router. If all telephones on , there...Troubleshooting v1.0, March 2010 It may be sure that the power cord is properly connected to your ADSL signal is properly connected to use a microfilter on pins 1 and 4 of the above conditions does not occur, see if the router recovers. If the error persists, you are off . Wireless-N 300 Modem Router DGN2200...
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Wireless-N 300 Modem Router DGN2200 User Manual Table 7-1. If the Wireless LEDs do not come on, verify that your browser has Java, JavaScript, or ActiveX enabled. If your IP address is in Appendix B for information about ..., click Refresh to the connected modem or computer. See "Manually Configuring Your Wireless Network" on the Wireless Settings screen. Follow the instructions in the online document that power is loaded. • Try quitting the browser and launching it again. Troubleshooting with the LEDs Situation The Ethernet port LEDs are using an Ethernet-connected...
Wireless-N 300 Modem Router DGN2200 User Manual Table 7-1. If the Wireless LEDs do not come on, verify that your browser has Java, JavaScript, or ActiveX enabled. If your IP address is in Appendix B for information about ..., click Refresh to the connected modem or computer. See "Manually Configuring Your Wireless Network" on the Wireless Settings screen. Follow the instructions in the online document that power is loaded. • Try quitting the browser and launching it again. Troubleshooting with the LEDs Situation The Ethernet port LEDs are using an Ethernet-connected...
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... sure to click the Apply button before moving to access the Internet, you have an ADSL link with the Internet LED. Troubleshooting the Internet Connection If your changes are connected correctly, you should first determine whether you are using the correct login information. Make...wiring is unable to another screen or tab, or your router is correct. The factory default login name is admin, and the password is indicated with the service provider. You can be caching the old configuration. Wireless-N 300 Modem Router DGN2200 User Manual • Make sure you have a good ...
... sure to click the Apply button before moving to access the Internet, you have an ADSL link with the Internet LED. Troubleshooting the Internet Connection If your changes are connected correctly, you should first determine whether you are using the correct login information. Make...wiring is unable to another screen or tab, or your router is correct. The factory default login name is admin, and the password is indicated with the service provider. You can be caching the old configuration. Wireless-N 300 Modem Router DGN2200 User Manual • Make sure you have a good ...
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...the microfilters are connected correctly, you are connected to the correct telephone line. It might be able to connect all telephones on the line. Troubleshooting 7-6 v1.0, March 2010 If disconnecting telephones does not result in a green ADSL link LED, check for the following : • Check...wiring in your browser, and select an external site such as www.netgear.com. 2. Wireless-N 300 Modem Router DGN2200 User Manual If disconnecting telephones does not result in a green ADSL link LED, there might be the router that cannot connect to the Internet but your ISP that cannot provide an...
...the microfilters are connected correctly, you are connected to the correct telephone line. It might be able to connect all telephones on the line. Troubleshooting 7-6 v1.0, March 2010 If disconnecting telephones does not result in a green ADSL link LED, check for the following : • Check...wiring in your browser, and select an external site such as www.netgear.com. 2. Wireless-N 300 Modem Router DGN2200 User Manual If disconnecting telephones does not result in a green ADSL link LED, there might be the router that cannot connect to the Internet but your ISP that cannot provide an...
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...Wireless-N 300 Modem Router DGN2200 User Manual 3. Click the Connection Status button. 4. See the . If any of the following : • If you have bought a new network device, and ask them to the network. 7-7 Troubleshooting v1.0, March 2010 If 0.0.0.0 is transmitted to use the router's MAC address. - The wireless-N modem router...'s MAC address. Inform your router is unable to obtain an IP address from your PPPoE or PPPoA connection is shown for your ISP account to the wireless-N modem router in the Basic Settings screen. Troubleshooting PPPoE or PPPoA The PPPoE ...
...Wireless-N 300 Modem Router DGN2200 User Manual 3. Click the Connection Status button. 4. See the . If any of the following : • If you have bought a new network device, and ask them to the network. 7-7 Troubleshooting v1.0, March 2010 If 0.0.0.0 is transmitted to use the router's MAC address. - The wireless-N modem router...'s MAC address. Inform your router is unable to obtain an IP address from your PPPoE or PPPoA connection is shown for your ISP account to the wireless-N modem router in the Basic Settings screen. Troubleshooting PPPoE or PPPoA The PPPoE ...
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... Windows 95 or later: 1. Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that translates Internet names (such as in your computer. Testing the LAN Path to numeric IP addresses. Wireless-N 300 Modem Router DGN2200 User Manual Troubleshooting Internet Browsing If your wireless-N modem router can configure your computer manually...
... Windows 95 or later: 1. Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that translates Internet names (such as in your computer. Testing the LAN Path to numeric IP addresses. Wireless-N 300 Modem Router DGN2200 User Manual Troubleshooting Internet Browsing If your wireless-N modem router can configure your computer manually...
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...connections - If you could have one of a remote device such as your router listed as the default wireless-N modem router. Verify that the IP address of your ISP's DNS server. Wireless-N 300 Modem Router DGN2200 User Manual Pinging with the LEDs" on page 7-2. - Make sure that ...your PC has the IP address of the router is not functioning correctly, you do not receive replies: • Check that the LAN port LED is on. If the LED is off, follow the instructions in "Troubleshooting...
...connections - If you could have one of a remote device such as your router listed as the default wireless-N modem router. Verify that the IP address of your ISP's DNS server. Wireless-N 300 Modem Router DGN2200 User Manual Pinging with the LEDs" on page 7-2. - Make sure that ...your PC has the IP address of the router is not functioning correctly, you do not receive replies: • Check that the LAN port LED is on. If the LED is off, follow the instructions in "Troubleshooting...
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... date and time of your . Release the Restore button. Troubleshooting v1.0, March 2010 7-10 The wireless-N modem router uses the Network Time Protocol (NTP) to obtain the current time from one of day. The router has not yet successfully reached a network time server. If...Using the Restore Factory Settings Button to Reset the Router To restore the factory default configuration settings when you have just completed configuring the router, wait at least 5 minutes, and check the date and time again. Wireless-N 300 Modem Router DGN2200 User Manual • If your ISP assigned a ...
... date and time of your . Release the Restore button. Troubleshooting v1.0, March 2010 7-10 The wireless-N modem router uses the Network Time Protocol (NTP) to obtain the current time from one of day. The router has not yet successfully reached a network time server. If...Using the Restore Factory Settings Button to Reset the Router To restore the factory default configuration settings when you have just completed configuring the router, wait at least 5 minutes, and check the date and time again. Wireless-N 300 Modem Router DGN2200 User Manual • If your ISP assigned a ...
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Wireless-N 300 Modem Router DGN2200 User Manual • Time is off by one hour. In the Schedule screen, select the Adjust for Daylight Savings Time check box. 7-11 v1.0, March 2010 Troubleshooting The router does not automatically sense daylight savings time. Cause.
Wireless-N 300 Modem Router DGN2200 User Manual • Time is off by one hour. In the Schedule screen, select the Adjust for Daylight Savings Time check box. 7-11 v1.0, March 2010 Troubleshooting The router does not automatically sense daylight savings time. Cause.
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... 1-7 basic wireless connectivity 2-4 C configuration backing up the configuration 4-3 erasing the configuration 4-4 customer support 1-v D date and time 7-10 daylight savings time 3-8, 7-11 default DMZ server 6-3 Denial of Service (DoS) protection 3-3 DHCP 6-7 diagnostics 4-10 DMZ server 6-3 DNS server primary 1-8 primary DNS server 1-5 secondary 1-8 secondary DNS server 1-5 Dynamic DNS 6-4 E ESSID 2-5 Ethernet light, troubleshooting and 7-4 F factory...
... 1-7 basic wireless connectivity 2-4 C configuration backing up the configuration 4-3 erasing the configuration 4-4 customer support 1-v D date and time 7-10 daylight savings time 3-8, 7-11 default DMZ server 6-3 Denial of Service (DoS) protection 3-3 DHCP 6-7 diagnostics 4-10 DMZ server 6-3 DNS server primary 1-8 primary DNS server 1-5 secondary 1-8 secondary DNS server 1-5 Dynamic DNS 6-4 E ESSID 2-5 Ethernet light, troubleshooting and 7-4 F factory...
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Wireless-N 300 Modem Router DGN2200 User Manual restricting wireless access by MAC address 2-9 manual software upgrade 4-2 metric 6-17 multi-point bridge mode 6-22 N Network Time Protocol 3-7, 7-10 O OpenDNS 3-12 P parental controls 3-12 passphrase 2-10 password 1-4 ping 6-2 placement of your router 2-2 plug and play 6-18 point-to-point bridge mode 6-21 Power light, troubleshooting and 7-2 PPPoE 1-4 primary DNS server...
Wireless-N 300 Modem Router DGN2200 User Manual restricting wireless access by MAC address 2-9 manual software upgrade 4-2 metric 6-17 multi-point bridge mode 6-22 N Network Time Protocol 3-7, 7-10 O OpenDNS 3-12 P parental controls 3-12 passphrase 2-10 password 1-4 ping 6-2 placement of your router 2-2 plug and play 6-18 point-to-point bridge mode 6-21 Power light, troubleshooting and 7-2 PPPoE 1-4 primary DNS server...
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WEP encryption 2-9 Wireless light, troubleshooting and 7-4 wireless mode (up to) 145 Mbps 2-6 (up to) 300 Mbps 2-6 wireless security 2-3 disabled 2-7 mixed WPA-PSK+ WPA2-PSK 2-7 WEP 2-7 WPA2-PSK 2-7 WPA-PSK 2-7 WLAN 4-8 World Wide Web 1-v Wireless-N 300 Modem Router DGN2200 User Manual v1.0, March 2010 Index-3
WEP encryption 2-9 Wireless light, troubleshooting and 7-4 wireless mode (up to) 145 Mbps 2-6 (up to) 300 Mbps 2-6 wireless security 2-3 disabled 2-7 mixed WPA-PSK+ WPA2-PSK 2-7 WEP 2-7 WPA2-PSK 2-7 WPA-PSK 2-7 WLAN 4-8 World Wide Web 1-v Wireless-N 300 Modem Router DGN2200 User Manual v1.0, March 2010 Index-3