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Wireless-N 300 Modem Router DGN2200 User Manual Connecting to the USB Drive from a Remote Computer 5-11 Locating the Internet Port IP Address 5-11 Accessing the Router's USB Drive Remotely Using FTP 5-11 Connecting to the USB Drive with Microsoft Network Settings ...6-22 Repeater with Wireless Client Association 6-24 Port Forwarding and Port Triggering 6-25 Port Forwarding ...6-25 Port Triggering ...6-26 Advanced USB Settings 6-27 Traffic Meter ...6-28 Chapter 7 Troubleshooting Basic Functioning ...7-1 Welcome Page Displays instead of Router Main Menu 7-2 Troubleshooting with the LEDs ...
Wireless-N 300 Modem Router DGN2200 User Manual Connecting to the USB Drive from a Remote Computer 5-11 Locating the Internet Port IP Address 5-11 Accessing the Router's USB Drive Remotely Using FTP 5-11 Connecting to the USB Drive with Microsoft Network Settings ...6-22 Repeater with Wireless Client Association 6-24 Port Forwarding and Port Triggering 6-25 Port Forwarding ...6-25 Port Triggering ...6-26 Advanced USB Settings 6-27 Traffic Meter ...6-28 Chapter 7 Troubleshooting Basic Functioning ...7-1 Welcome Page Displays instead of Router Main Menu 7-2 Troubleshooting with the LEDs ...
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Wireless-N 300 Modem Router DGN2200 User Manual Cannot Log in to the Wireless-N Modem Router 7-4 Troubleshooting the Internet Connection 7-5 ADSL Link ...7-5 Internet LED is Red 7-6 Obtaining an Internet IP Address 7-6 Troubleshooting PPPoE or PPPoA 7-7 Troubleshooting Internet Browsing 7-8 Troubleshooting a TCP/IP Network Using the Ping Utility 7-8 Testing the LAN Path to Your Wireless-N Modem Router 7-8 Testing the Path from Your Computer to a Remote Device...
Wireless-N 300 Modem Router DGN2200 User Manual Cannot Log in to the Wireless-N Modem Router 7-4 Troubleshooting the Internet Connection 7-5 ADSL Link ...7-5 Internet LED is Red 7-6 Obtaining an Internet IP Address 7-6 Troubleshooting PPPoE or PPPoA 7-7 Troubleshooting Internet Browsing 7-8 Troubleshooting a TCP/IP Network Using the Ping Utility 7-8 Testing the LAN Path to Your Wireless-N Modem Router 7-8 Testing the Path from Your Computer to a Remote Device...
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About This Manual The NETGEAR® Wireless-N 300 Modem Router DGN2200 User Manual describes how to highlight a procedure that will save time or resources. The information in the following paragraphs: • Typographical Conventions. ... of importance or special interest. Warning: Ignoring this type of this manual are described in this manual is used to install, configure and troubleshoot the Wireless-N 300 Modem Router DGN2200. This manual uses the following typographical conventions:: Italic Bold Fixed italic Emphasis, books, CDs, file and server names, extensions User input, IP...
About This Manual The NETGEAR® Wireless-N 300 Modem Router DGN2200 User Manual describes how to highlight a procedure that will save time or resources. The information in the following paragraphs: • Typographical Conventions. ... of importance or special interest. Warning: Ignoring this type of this manual are described in this manual is used to install, configure and troubleshoot the Wireless-N 300 Modem Router DGN2200. This manual uses the following typographical conventions:: Italic Bold Fixed italic Emphasis, books, CDs, file and server names, extensions User input, IP...
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...Wireless-N 300 Modem Router DGN2200 User Manual Table 1-1. Configuring Your Internet Connection 1-5 v1.0, March 2010 If required, enter the account name and domain name from your ISP and enter them manually here. 1. For a fixed IP address configuration, you still need to the Internet, see Chapter 7, "Troubleshooting...it also. • DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to Your Wireless-N Modem Router" on page 1-2. Enter the IP address of your ISP and enter them manually here. 3. For a fixed ...
...Wireless-N 300 Modem Router DGN2200 User Manual Table 1-1. Configuring Your Internet Connection 1-5 v1.0, March 2010 If required, enter the account name and domain name from your ISP and enter them manually here. 1. For a fixed IP address configuration, you still need to the Internet, see Chapter 7, "Troubleshooting...it also. • DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to Your Wireless-N Modem Router" on page 1-2. Enter the IP address of your ISP and enter them manually here. 3. For a fixed ...
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...This determines how long the wireless-N modem router keeps the Internet connection active after there is no (If required) login is required, you use to log in to test your ISP. If the NETGEAR website does not appear within one minute, refer to "Troubleshooting the Internet Connection" on ... to change a DNS address, restart the computers on Demand, or Manually Connect. Configuring Your Internet Connection 1-7 v1.0, March 2010 Wireless-N 300 Modem Router DGN2200 User Manual • No. These fields Account Name appear only if no Internet activity from the LAN. When your...
...This determines how long the wireless-N modem router keeps the Internet connection active after there is no (If required) login is required, you use to log in to test your ISP. If the NETGEAR website does not appear within one minute, refer to "Troubleshooting the Internet Connection" on ... to change a DNS address, restart the computers on Demand, or Manually Connect. Configuring Your Internet Connection 1-7 v1.0, March 2010 Wireless-N 300 Modem Router DGN2200 User Manual • No. These fields Account Name appear only if no Internet activity from the LAN. When your...
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... and start over again. Go to "Cannot Log in to the Wireless-N Modem Router" on power to "Troubleshooting the Internet Connection" on page 7-5. • I cannot access the Internet. The ADSL Link LED is on ? Chapter 7 Troubleshooting This chapter provides information about troubleshooting your Wireless-N 300 Modem Router DGN2200. Basic Functioning After you diagnose and solve the problem. After each...
... and start over again. Go to "Cannot Log in to the Wireless-N Modem Router" on power to "Troubleshooting the Internet Connection" on page 7-5. • I cannot access the Internet. The ADSL Link LED is on ? Chapter 7 Troubleshooting This chapter provides information about troubleshooting your Wireless-N 300 Modem Router DGN2200. Basic Functioning After you diagnose and solve the problem. After each...
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... Mbps device, verify that the port's LED is amber. Troubleshooting with the LEDs After you can occur if the CD Setup Wizard does not complete successfully; If a LAN port is connected to the connected device. • The Wireless LEDs are connected. Wireless-N 300 Modem Router DGN2200 User Manual If the ADSL link LED is green. If...
... Mbps device, verify that the port's LED is amber. Troubleshooting with the LEDs After you can occur if the CD Setup Wizard does not complete successfully; If a LAN port is connected to the connected device. • The Wireless LEDs are connected. Wireless-N 300 Modem Router DGN2200 User Manual If the ADSL link LED is green. If...
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Wireless-N 300 Modem Router DGN2200 User Manual If any of the RJ-11 jack. If the Power and other LEDs are off when your router is turned on: • Make sure that the power cord is properly connected to your router...that you are connected correctly, you might have more than one at www.netgear.com/support. It may be necessary to factory defaults. If all the LEDs... Technical Support at a time, being careful to connect all telephones on page 7-6. 7-3 Troubleshooting v1.0, March 2010 contact technical support. Table 7-1. If the error persists, you should indicate...
Wireless-N 300 Modem Router DGN2200 User Manual If any of the RJ-11 jack. If the Power and other LEDs are off when your router is turned on: • Make sure that the power cord is properly connected to your router...that you are connected correctly, you might have more than one at www.netgear.com/support. It may be necessary to factory defaults. If all the LEDs... Technical Support at a time, being careful to connect all telephones on page 7-6. 7-3 Troubleshooting v1.0, March 2010 contact technical support. Table 7-1. If the error persists, you should indicate...
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...browser has Java, JavaScript, or ActiveX enabled. If you can access from the computer to be in the range of 169.254.x.x. Wireless-N 300 Modem Router DGN2200 User Manual Table 7-1. Recommended Action If the Ethernet port LEDs do not come on, verify that your computer's IP address is turned...is in this range, check the connection from "Preparing Your Network" in the range of 192.168.0.2 to factory defaults. Troubleshooting 7-4 v1.0, March 2010 This sets the router's IP address to configure your computer. • If your computer's address should be sure that your...
...browser has Java, JavaScript, or ActiveX enabled. If you can access from the computer to be in the range of 169.254.x.x. Wireless-N 300 Modem Router DGN2200 User Manual Table 7-1. Recommended Action If the Ethernet port LEDs do not come on, verify that your computer's IP address is turned...is in this range, check the connection from "Preparing Your Network" in the range of 192.168.0.2 to factory defaults. Troubleshooting 7-4 v1.0, March 2010 This sets the router's IP address to configure your computer. • If your computer's address should be sure that your...
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... microfilters are using the correct login information. Troubleshooting the Internet Connection If your wireless-N modem router is unable to access the Internet, you should first determine whether you have made in the Web browser. If the ADSL link LED does not turn green within several minutes. Wireless-N 300 Modem Router DGN2200 User Manual • Make sure you...
... microfilters are using the correct login information. Troubleshooting the Internet Connection If your wireless-N modem router is unable to access the Internet, you should first determine whether you have made in the Web browser. If the ADSL link LED does not turn green within several minutes. Wireless-N 300 Modem Router DGN2200 User Manual • Make sure you...
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... Link LED Is Off If the ADSL link LED is off, disconnect all your telephones. Obtaining an Internet IP Address If your wireless-N modem router is unable to access the Internet, and your Internet LED is green or blinking green, you should be a problem with your ... to use a swapper if your browser, and select an external site such as www.netgear.com. 2. Troubleshooting 7-6 v1.0, March 2010 To check the Internet IP address from the ISP. Wireless-N 300 Modem Router DGN2200 User Manual If disconnecting telephones does not result in credentials are correct, or that the information...
... Link LED Is Off If the ADSL link LED is off, disconnect all your telephones. Obtaining an Internet IP Address If your wireless-N modem router is unable to access the Internet, and your Internet LED is green or blinking green, you should be a problem with your ... to use a swapper if your browser, and select an external site such as www.netgear.com. 2. Troubleshooting 7-6 v1.0, March 2010 To check the Internet IP address from the ISP. Wireless-N 300 Modem Router DGN2200 User Manual If disconnecting telephones does not result in credentials are correct, or that the information...
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... computer host name of the following section, "Troubleshooting PPPoE or PPPoA. • Your ISP might check for your computer's MAC address. Access the main menu of the steps indicates Failed, you connect manually, the wireless-N modem router will continue to attempt to spoof your ISP. Wireless-N 300 Modem Router DGN2200 User Manual 3. Note: Unless you can be...
... computer host name of the following section, "Troubleshooting PPPoE or PPPoA. • Your ISP might check for your computer's MAC address. Access the main menu of the steps indicates Failed, you connect manually, the wireless-N modem router will continue to attempt to spoof your ISP. Wireless-N 300 Modem Router DGN2200 User Manual 3. Note: Unless you can be...
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... in the online document that you can access from your computer to verify that sends an echo request packet to load any DNS server addresses. Wireless-N 300 Modem Router DGN2200 User Manual Troubleshooting Internet Browsing If your wireless-N modem router can obtain an IP address, but your use.
... in the online document that you can access from your computer to verify that sends an echo request packet to load any DNS server addresses. Wireless-N 300 Modem Router DGN2200 User Manual Troubleshooting Internet Browsing If your wireless-N modem router can obtain an IP address, but your use.
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...LAN path works correctly, test the path from your router listed as the default wireless-N modem router. Wireless-N 300 Modem Router DGN2200 User Manual Pinging with the LEDs" on your cable or DSL modem is listed as the default wireless-N modem router as described in the online document that you can...: PING -n 10 IP address where IP address is the IP address of the router is connected and functioning. 7-9 Troubleshooting v1.0, March 2010 Testing the Path from "Preparing Your Network" in "Troubleshooting with 32 bytes of data If the path is working, you see this message:...
...LAN path works correctly, test the path from your router listed as the default wireless-N modem router. Wireless-N 300 Modem Router DGN2200 User Manual Pinging with the LEDs" on your cable or DSL modem is listed as the default wireless-N modem router as described in the online document that you can...: PING -n 10 IP address where IP address is the IP address of the router is connected and functioning. 7-9 Troubleshooting v1.0, March 2010 Testing the Path from "Preparing Your Network" in "Troubleshooting with 32 bytes of data If the path is working, you see this message:...
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... authorized PC. Release the Restore button. The wireless-N modem router uses the Network Time Protocol (NTP) to 192.168.0.1. Check that modem. Troubleshooting v1.0, March 2010 7-10 Using the Restore Factory Settings Button to Reset the Router To restore the factory default configuration settings when you...and restore factory defaults in the log is the case, you must configure your PCs. Cause. The router has not yet successfully reached a network time server. Wireless-N 300 Modem Router DGN2200 User Manual • If your ISP assigned a host name to your PC, enter that host name...
... authorized PC. Release the Restore button. The wireless-N modem router uses the Network Time Protocol (NTP) to 192.168.0.1. Check that modem. Troubleshooting v1.0, March 2010 7-10 Using the Restore Factory Settings Button to Reset the Router To restore the factory default configuration settings when you...and restore factory defaults in the log is the case, you must configure your PCs. Cause. The router has not yet successfully reached a network time server. Wireless-N 300 Modem Router DGN2200 User Manual • If your ISP assigned a host name to your PC, enter that host name...
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Cause. In the Schedule screen, select the Adjust for Daylight Savings Time check box. 7-11 v1.0, March 2010 Troubleshooting Wireless-N 300 Modem Router DGN2200 User Manual • Time is off by one hour. The router does not automatically sense daylight savings time.
Cause. In the Schedule screen, select the Adjust for Daylight Savings Time check box. 7-11 v1.0, March 2010 Troubleshooting Wireless-N 300 Modem Router DGN2200 User Manual • Time is off by one hour. The router does not automatically sense daylight savings time.
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...bit WEP 2-10 A access lists 6-12 ADSL settings 1-9 AES 2-7 B backup configuration 4-3 Basic Settings screen 1-7 basic wireless connectivity 2-4 C configuration backing up the configuration 4-3 erasing the configuration 4-4 customer support 1-v D date and time 7-10 ...server 1-5 Dynamic DNS 6-4 E ESSID 2-5 Ethernet light, troubleshooting and 7-4 F factory settings, restoring 4-4 filtering 3-12 Firmware Upgrade Assistant 1-3 H host name 1-7 I Internet light, troubleshooting and 7-4 L LAN IP setup menu 6-6 LEDs. See lights, troubleshooting and Live Parental Controls 3-12 logging in 1-2 logging ...
...bit WEP 2-10 A access lists 6-12 ADSL settings 1-9 AES 2-7 B backup configuration 4-3 Basic Settings screen 1-7 basic wireless connectivity 2-4 C configuration backing up the configuration 4-3 erasing the configuration 4-4 customer support 1-v D date and time 7-10 ...server 1-5 Dynamic DNS 6-4 E ESSID 2-5 Ethernet light, troubleshooting and 7-4 F factory settings, restoring 4-4 filtering 3-12 Firmware Upgrade Assistant 1-3 H host name 1-7 I Internet light, troubleshooting and 7-4 L LAN IP setup menu 6-6 LEDs. See lights, troubleshooting and Live Parental Controls 3-12 logging in 1-2 logging ...
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Wireless-N 300 Modem Router DGN2200 User Manual restricting wireless access by MAC address 2-9 manual software upgrade 4-2 metric 6-17 multi-point bridge mode 6-22 N Network Time Protocol 3-7, 7-10 O OpenDNS 3-12 P parental controls 3-12 passphrase 2-10 password 1-4 ping 6-2 placement of your router 2-2 plug and play 6-18 point-to-point bridge mode 6-21 Power light, troubleshooting and 7-2 PPPoE 1-4 primary DNS server...
Wireless-N 300 Modem Router DGN2200 User Manual restricting wireless access by MAC address 2-9 manual software upgrade 4-2 metric 6-17 multi-point bridge mode 6-22 N Network Time Protocol 3-7, 7-10 O OpenDNS 3-12 P parental controls 3-12 passphrase 2-10 password 1-4 ping 6-2 placement of your router 2-2 plug and play 6-18 point-to-point bridge mode 6-21 Power light, troubleshooting and 7-2 PPPoE 1-4 primary DNS server...
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WEP encryption 2-9 Wireless light, troubleshooting and 7-4 wireless mode (up to) 145 Mbps 2-6 (up to) 300 Mbps 2-6 wireless security 2-3 disabled 2-7 mixed WPA-PSK+ WPA2-PSK 2-7 WEP 2-7 WPA2-PSK 2-7 WPA-PSK 2-7 WLAN 4-8 World Wide Web 1-v Wireless-N 300 Modem Router DGN2200 User Manual v1.0, March 2010 Index-3
WEP encryption 2-9 Wireless light, troubleshooting and 7-4 wireless mode (up to) 145 Mbps 2-6 (up to) 300 Mbps 2-6 wireless security 2-3 disabled 2-7 mixed WPA-PSK+ WPA2-PSK 2-7 WEP 2-7 WPA2-PSK 2-7 WPA-PSK 2-7 WLAN 4-8 World Wide Web 1-v Wireless-N 300 Modem Router DGN2200 User Manual v1.0, March 2010 Index-3