Cisco SPA9000 Voice System Administration Guide
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... a Line Interface for a SPA400 (PSTN or Voice Mail) 60 Configuring Call Capacity for a Line Interface 63 Configuring Dial Plans 66 About Dial Plans 66 Editing Dial Plans 74 Managing the Line Selection for Outbound Calls 78 Line Availability 78 Configuring a Call Routing Rule 79 Entering a Call ...Receptionist or Client Stations 85 Example Contact List Rules 86 Supporting Multiple DID Numbers Per Line Interface 87 Supporting Direct Inward Dialing to Phone Extensions 88 Entering a Contact List Rule 91 Managing Inbound Calls with Hunt Groups 92 Syntax for Hunt Rules 93 ...
... a Line Interface for a SPA400 (PSTN or Voice Mail) 60 Configuring Call Capacity for a Line Interface 63 Configuring Dial Plans 66 About Dial Plans 66 Editing Dial Plans 74 Managing the Line Selection for Outbound Calls 78 Line Availability 78 Configuring a Call Routing Rule 79 Entering a Call ...Receptionist or Client Stations 85 Example Contact List Rules 86 Supporting Multiple DID Numbers Per Line Interface 87 Supporting Direct Inward Dialing to Phone Extensions 88 Entering a Contact List Rule 91 Managing Inbound Calls with Hunt Groups 92 Syntax for Hunt Rules 93 ...
Cisco SPA9000 Voice System Administration Guide
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... Grammar 142 Auto Attendant XML Instructions Set 145 Entering an Auto Attendant Script 147 Configuring the DayTime, NightTime and Weekend/Holiday Auto Attendants 148 Configuring Dial Plans for the Auto Attendant 150 Chapter 8: Localization 151 Localizing the SPA9000 Auto Attendant Prompts 151 Local Time Configuration 154 Configuring the SPA9000 and SPA9xx Call...
... Grammar 142 Auto Attendant XML Instructions Set 145 Entering an Auto Attendant Script 147 Configuring the DayTime, NightTime and Weekend/Holiday Auto Attendants 148 Configuring Dial Plans for the Auto Attendant 150 Chapter 8: Localization 151 Localizing the SPA9000 Auto Attendant Prompts 151 Local Time Configuration 154 Configuring the SPA9000 and SPA9xx Call...
Cisco SPA9000 Voice System Administration Guide
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...to connect and configure your system running in less time and with the settings that help to greet callers, and a default dial plan that you can use this administration guide. When the optional SPA400 is suitable for initial installation and configuration, those instructions are not... duplicated in the installation guide, you need for most dialing scenarios. NOTE Because the SPA9000 Voice System Installation and Configuration Guide provides all of the procedures that is installed, the users ...
...to connect and configure your system running in less time and with the settings that help to greet callers, and a default dial plan that you can use this administration guide. When the optional SPA400 is suitable for initial installation and configuration, those instructions are not... duplicated in the installation guide, you need for most dialing scenarios. NOTE Because the SPA9000 Voice System Installation and Configuration Guide provides all of the procedures that is installed, the users ...
Cisco SPA9000 Voice System Administration Guide
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4 Configuring Phone Lines and Calling Routing Behavior This chapter describes many features that you can configure on the SPA9000 to ensure smooth handling of all inbound and ... calls, and ease of use. • "Configuring SPA9000 FXS Ports," on page 57 • "Configuring Line Interfaces on the SPA9000," on page 58 • "Configuring Dial Plans," on page 66 • "Managing the Line Selection for Outbound Calls," on page 78 • "Managing Caller ID Settings for Outgoing Calls," on page 82...
4 Configuring Phone Lines and Calling Routing Behavior This chapter describes many features that you can configure on the SPA9000 to ensure smooth handling of all inbound and ... calls, and ease of use. • "Configuring SPA9000 FXS Ports," on page 57 • "Configuring Line Interfaces on the SPA9000," on page 58 • "Configuring Dial Plans," on page 66 • "Managing the Line Selection for Outbound Calls," on page 78 • "Managing Caller ID Settings for Outgoing Calls," on page 82...
Cisco SPA9000 Voice System Administration Guide
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... a Streaming Audio Server for the FXS 1 port, such as needed. Fax support through the ITSP. Linksys makes no guarantee with the use of this extension number to add the analog phone to the SPA9000 Voice System. STEP 2 Click Voice tab > FXS N, where N is set the ... A fax machine can be connected to G.711u (default setting). See Chapter 6, "Configuring Music on page 66. See "Configuring Dial Plans," on Hold." Configuring Phone Lines and Calling Routing Behavior Configuring SPA9000 FXS Ports 4 Configuring SPA9000 FXS Ports The SPA9000 FXS ports can use this product regarding fax...
... a Streaming Audio Server for the FXS 1 port, such as needed. Fax support through the ITSP. Linksys makes no guarantee with the use of this extension number to add the analog phone to the SPA9000 Voice System. STEP 2 Click Voice tab > FXS N, where N is set the ... A fax machine can be connected to G.711u (default setting). See Chapter 6, "Configuring Music on page 66. See "Configuring Dial Plans," on Hold." Configuring Phone Lines and Calling Routing Behavior Configuring SPA9000 FXS Ports 4 Configuring SPA9000 FXS Ports The SPA9000 FXS ports can use this product regarding fax...
Cisco SPA9000 Voice System Administration Guide
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... includes information that the user presses. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Configuring Dial Plans Dial plans determine how the digits are implemented. The entire collection of digit sequences, separated by the | character. NOTE White space is ignored, but may be used for configuring your own dial plans. This section includes the following topics: •...
... includes information that the user presses. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Configuring Dial Plans Dial plans determine how the digits are implemented. The entire collection of digit sequences, separated by the | character. NOTE White space is ignored, but may be used for configuring your own dial plans. This section includes the following topics: •...
Cisco SPA9000 Voice System Administration Guide
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... digits are replaced by a sevendigit number, the system automatically replaces the dialed 8 with other characters when the sequence is added at the beginning of the sequence. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Digit Sequence Function 0 1 2 3 4 5 6 7 8... 9 0 Enter any of these characters to represent a key * # that certain dialed digits are replaced. EXAMPLE 1: xxxxxxx ...
... digits are replaced by a sevendigit number, the system automatically replaces the dialed 8 with other characters when the sequence is added at the beginning of the sequence. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Digit Sequence Function 0 1 2 3 4 5 6 7 8... 9 0 Enter any of these characters to represent a key * # that certain dialed digits are replaced. EXAMPLE 1: xxxxxxx ...
Cisco SPA9000 Voice System Administration Guide
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... EXAMPLE: 9, 1xxxxxxxxxx An "outside line" dial tone after the user presses 9, and the tone continues until the user presses 1. Enter an exclamation point to enter a 2digit star code. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Digit Sequence , (comma) ! (...exclamation point) *xx S0 or L0 Function Enter a comma between digits to play an "outside line" dial tone is enclosed within parentheses. Enter ...
... EXAMPLE: 9, 1xxxxxxxxxx An "outside line" dial tone after the user presses 9, and the tone continues until the user presses 1. Enter an exclamation point to enter a 2digit star code. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Digit Sequence , (comma) ! (...exclamation point) *xx S0 or L0 Function Enter a comma between digits to play an "outside line" dial tone is enclosed within parentheses. Enter ...
Cisco SPA9000 Voice System Administration Guide
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... | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) 9, [2-9]xxxxxxxxx This example is useful where a local area code is required. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 • Local dialing with a digit 2 through 9. long distance dialing EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) 9, 1 [2-9] xxxxxxxxx After the user presses 9, an external...
... | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) 9, [2-9]xxxxxxxxx This example is useful where a local area code is required. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 • Local dialing with a digit 2 through 9. long distance dialing EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) 9, 1 [2-9] xxxxxxxxx After the user presses 9, an external...
Cisco SPA9000 Voice System Administration Guide
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...to enter 411 for local information or 911 for an operator. After the user presses 9, an external dial tone sounds. SPA9000 Voice System Administration Guide 70 international dialing EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx..., separated by the pipe character. This digit sequence is rejected. • U.S. After the user press 9, an external dial tone sounds. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 • Blocked number EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 ...
...to enter 411 for local information or 911 for an operator. After the user presses 9, an external dial tone sounds. SPA9000 Voice System Administration Guide 70 international dialing EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx..., separated by the pipe character. This digit sequence is rejected. • U.S. After the user press 9, an external dial tone sounds. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 • Blocked number EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 ...
Cisco SPA9000 Voice System Administration Guide
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... accepted and is transmitted according to the dial plan. • If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Acceptance and Transmission the Dialed Digits When a user dials a series of digits, each sequence in the dial plan. The following table explains how terminating events...
... accepted and is transmitted according to the dial plan. • If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Acceptance and Transmission the Dialed Digits When a user dials a series of digits, each sequence in the dial plan. The following table explains how terminating events...
Cisco SPA9000 Voice System Administration Guide
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...the call is transmitted automatically to transmit automatically when the timer expires; Enter this sequence in the Phone Dial Plan for Ext 2 or higher on a line button for users to start dialing after the specified number of 5 seconds applies. • n: (optional): The number to ... client station. SPA9000 Voice System Administration Guide 72 Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Dial Plan Timer (Off-Hook Timer) You can enter an extension number or a DID number. Examples for the Dial Plan Timer • Allow more time for users to 0 ...
...the call is transmitted automatically to transmit automatically when the timer expires; Enter this sequence in the Phone Dial Plan for Ext 2 or higher on a line button for users to start dialing after the specified number of 5 seconds applies. • n: (optional): The number to ... client station. SPA9000 Voice System Administration Guide 72 Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Dial Plan Timer (Off-Hook Timer) You can enter an extension number or a DID number. Examples for the Dial Plan Timer • Allow more time for users to 0 ...
Cisco SPA9000 Voice System Administration Guide
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... the default timer of 5 seconds applies. • Note that controls the default interdigit timers for up to users such as part of a dial plan. The default value is 10 seconds. Alternatively, you can modify the Control Timer that the timer sequence appears to edit a timer as sales people...It applies as long as incomplete, and the call is rejected. If it is invalid, the call is rejected. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Interdigit Long Timer (Incomplete Entry Timer) You can think of this timer as the "complete entry" timer.
... the default timer of 5 seconds applies. • Note that controls the default interdigit timers for up to users such as part of a dial plan. The default value is 10 seconds. Alternatively, you can modify the Control Timer that the timer sequence appears to edit a timer as sales people...It applies as long as incomplete, and the call is rejected. If it is invalid, the call is rejected. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Interdigit Long Timer (Incomplete Entry Timer) You can think of this timer as the "complete entry" timer.
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... to apply the new setting to a particular dialing sequence. SPA9000 Voice System Administration Guide 74 Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Syntax for the Interdigit Short Timer • SYNTAX 1: S:s, ( dial plan ) Use this syntax to apply the new setting to the entire dial plan within the dial plan. This setting is especially helpful to users such...
... to apply the new setting to a particular dialing sequence. SPA9000 Voice System Administration Guide 74 Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Syntax for the Interdigit Short Timer • SYNTAX 1: S:s, ( dial plan ) Use this syntax to apply the new setting to the entire dial plan within the dial plan. This setting is especially helpful to users such...
Cisco SPA9000 Voice System Administration Guide
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... entered in the Dial Plan field. Entering a Phone Dial Plan The phone dial plan is automatically updated when the system phone dial plan is outside the SPA9000 multicast domain (e.g. SPA9000 Voice System Administration Guide 75 when the phone is connected to the SPA9000 via a VPN connection). • For additional extensions on an existing phone (the system wide phone dial plan is required to enter a dial plan for a particular...
... entered in the Dial Plan field. Entering a Phone Dial Plan The phone dial plan is automatically updated when the system phone dial plan is outside the SPA9000 multicast domain (e.g. SPA9000 Voice System Administration Guide 75 when the phone is connected to the SPA9000 via a VPN connection). • For additional extensions on an existing phone (the system wide phone dial plan is required to enter a dial plan for a particular...
Cisco SPA9000 Voice System Administration Guide
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...within parentheses. STEP 8 If you entered in the IP Address column for the first phone that you can delete digit sequences, add digit sequences, or replace the entire dial plan with a pipe character, and enclose the entire set of client stations. SPA9000 Voice ... enter the dial plan, and submit the changes. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 STEP 1 Start Internet Explorer, and then enter the IP address of phones. STEP 3 Click the hyperlink in the dial plan. STEP 9 Click the browser's Back button to return to the Dial Plan section. See...
...within parentheses. STEP 8 If you entered in the IP Address column for the first phone that you can delete digit sequences, add digit sequences, or replace the entire dial plan with a pipe character, and enclose the entire set of client stations. SPA9000 Voice ... enter the dial plan, and submit the changes. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 STEP 1 Start Internet Explorer, and then enter the IP address of phones. STEP 3 Click the hyperlink in the dial plan. STEP 9 Click the browser's Back button to return to the Dial Plan section. See...
Cisco SPA9000 Voice System Administration Guide
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... Voice tab > Regional. STEP 4 Enter the desired values in the Dial Plan field. Refer to the Dial Plan section. STEP 5 Click Submit All Changes. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Entering the Line Interface Dial Plan This dial plan is used to strip steering digits from a dialed number before it is transmitted out to the administration web server...
... Voice tab > Regional. STEP 4 Enter the desired values in the Dial Plan field. Refer to the Dial Plan section. STEP 5 Click Submit All Changes. Configuring Phone Lines and Calling Routing Behavior Configuring Dial Plans 4 Entering the Line Interface Dial Plan This dial plan is used to strip steering digits from a dialed number before it is transmitted out to the administration web server...
Cisco SPA9000 Voice System Administration Guide
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... lines, based on page 81 Line Availability The SPA9000 considers a line to take more calls. See "Configuring Dial Plans," on page 63. • The Dial Plan for this line allows the dialed number. SPA9000 Voice System Administration Guide 78 See"Configuring a Call Routing Rule," on page 79. • ... is authorized by the Call Routing Rule for the dialed number. See "Configuring Line Interfaces on the SPA9000," on the group membership of the station and the Call Routing Rule for the line interface. Configuring Phone Lines and Calling Routing Behavior Managing the Line Selection ...
... lines, based on page 81 Line Availability The SPA9000 considers a line to take more calls. See "Configuring Dial Plans," on page 63. • The Dial Plan for this line allows the dialed number. SPA9000 Voice System Administration Guide 78 See"Configuring a Call Routing Rule," on page 79. • ... is authorized by the Call Routing Rule for the dialed number. See "Configuring Line Interfaces on the SPA9000," on the group membership of the station and the Call Routing Rule for the line interface. Configuring Phone Lines and Calling Routing Behavior Managing the Line Selection ...
Cisco SPA9000 Voice System Administration Guide
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Configuring Phone Lines and Calling Routing Behavior Managing the Line Selection for Outbound Calls 4 Configuring a Call Routing Rule A Call Routing Rule is configured for any dialed sequence that can apply to separate each call routing rule. NOTE The Call Routing rules use the specified lines •...," on ) • port: The port number NOTE This parameter applies only if the line interface is a special dial plan that specifies the lines that can be used to transmit a dialed number. See "Digit Sequences," on page 66. • Allowing any line interface to be used EXAMPLE: (9xx.)...
Configuring Phone Lines and Calling Routing Behavior Managing the Line Selection for Outbound Calls 4 Configuring a Call Routing Rule A Call Routing Rule is configured for any dialed sequence that can apply to separate each call routing rule. NOTE The Call Routing rules use the specified lines •...," on ) • port: The port number NOTE This parameter applies only if the line interface is a special dial plan that specifies the lines that can be used to transmit a dialed number. See "Digit Sequences," on page 66. • Allowing any line interface to be used EXAMPLE: (9xx.)...
Cisco SPA9000 Voice System Administration Guide
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...Voice System Administration Guide 120 If you followed the instructions in the procedure "Configuring a SPA400 to Interoperate with the number of day. Dial into the AA Dial Plan 2 field, for a mailbox number, enter the mailbox number. STEP 5 Copy and paste the same string into the site from...must be configured for Voice Mail Service 5 STEP 3 Scroll down to all times of the SPA9000 line interface (Line 1 ... The SPA9000 and the phones reboot. When the Auto Attendant prompts you set 800 as described below. • SYNTAX: (10x|xxx.|) • EXAMPLE: (10x|xxx.|) ...
...Voice System Administration Guide 120 If you followed the instructions in the procedure "Configuring a SPA400 to Interoperate with the number of day. Dial into the AA Dial Plan 2 field, for a mailbox number, enter the mailbox number. STEP 5 Copy and paste the same string into the site from...must be configured for Voice Mail Service 5 STEP 3 Scroll down to all times of the SPA9000 line interface (Line 1 ... The SPA9000 and the phones reboot. When the Auto Attendant prompts you set 800 as described below. • SYNTAX: (10x|xxx.|) • EXAMPLE: (10x|xxx.|) ...