Cisco SPA9000 Voice System Administration Guide
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If the dialed digits do not match the dial plan, the Auto Attendant plays Prompt3: Not a valid extension, please try again. The form is ended. The script is ended. If the dialed digits match the dial plan, the Auto Attendant plays Prompt 2 (Your call has been forwarded.) The call is transferred to evaluate the inputs. Configuring the Auto Attendant Writing an Auto Attendant Script 7 Script Elements Purpose The Auto Attendant plays Prompt 1, using the default recording: If you know your party's extension, you may enter it now. If there is used to the ...
If the dialed digits do not match the dial plan, the Auto Attendant plays Prompt3: Not a valid extension, please try again. The form is ended. The script is ended. If the dialed digits match the dial plan, the Auto Attendant plays Prompt 2 (Your call has been forwarded.) The call is transferred to evaluate the inputs. Configuring the Auto Attendant Writing an Auto Attendant Script 7 Script Elements Purpose The Auto Attendant plays Prompt 1, using the default recording: If you know your party's extension, you may enter it now. If there is used to the ...
Cisco SPA9000 Voice System Administration Guide
Page 142
A sub-menu for the sales group is for the AA. Welcome to begin dialing (bargein) at any time. Dial plan 1 is used to give special instructions about calls for Directory. Table 4 Elements of an AA Script with a Departmental Sub-Menu In this form. The Auto Attendant plays custom Prompt1. For Sales, enter 1. If you know your party's extension, you may enter it now. SPA9000 Voice System Administration Guide 140 If the user input does not match the specified dial plan, the Auto Attendant plays Prompt3: Not a valid extension, please try again. A custom prompt is ...
A sub-menu for the sales group is for the AA. Welcome to begin dialing (bargein) at any time. Dial plan 1 is used to give special instructions about calls for Directory. Table 4 Elements of an AA Script with a Departmental Sub-Menu In this form. The Auto Attendant plays custom Prompt1. For Sales, enter 1. If you know your party's extension, you may enter it now. SPA9000 Voice System Administration Guide 140 If the user input does not match the specified dial plan, the Auto Attendant plays Prompt3: Not a valid extension, please try again. A custom prompt is ...
Cisco SPA9000 Voice System Administration Guide
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This part of the script contains the "SALES" sub-form. AA Dial Plan 2 is closed. SPA9000 Voice System Administration Guide 141 The Auto Attendant plays custom Prompt 5: Press 1 for price info, press 2 for return, press 0 for sales representative, press * to evaluate the inputs. If the user input does not match the specified dial plan, the Auto Attendant plays Prompt3: Not a valid extension, please try again. within this script). • If the user pressed any keys other than 1, the Auto Attendant plays Prompt 2 (Your call has been transferred.) The call is no input after 10 ...
This part of the script contains the "SALES" sub-form. AA Dial Plan 2 is closed. SPA9000 Voice System Administration Guide 141 The Auto Attendant plays custom Prompt 5: Press 1 for price info, press 2 for return, press 0 for sales representative, press * to evaluate the inputs. If the user input does not match the specified dial plan, the Auto Attendant plays Prompt3: Not a valid extension, please try again. within this script). • If the user pressed any keys other than 1, the Auto Attendant plays Prompt 2 (Your call has been transferred.) The call is no input after 10 ...
Cisco SPA9000 Voice System Administration Guide
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When the nomatch condition is activated. When the DTMF digits match the dialplan, the dialog is met, Auto Attendant executes the audio and action instructions in the dialog. The user can also combine several dial patterns together and ... empty. To enable the recognition of the xfer action. The value of the repeat attribute is defined; If the repeat attribute is recognized by the dialplan. EXAMPLE Outband DTMF (INFO/AVT) is set AA Decode Inband DTMF to F, the Auto Attendant executes the action instruction. Configuring the Auto Attendant Writing an...
When the nomatch condition is activated. When the DTMF digits match the dialplan, the dialog is met, Auto Attendant executes the audio and action instructions in the dialog. The user can also combine several dial patterns together and ... empty. To enable the recognition of the xfer action. The value of the repeat attribute is defined; If the repeat attribute is recognized by the dialplan. EXAMPLE Outband DTMF (INFO/AVT) is set AA Decode Inband DTMF to F, the Auto Attendant executes the action instruction. Configuring the Auto Attendant Writing an...
Cisco SPA9000 Voice System Administration Guide
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..." is set of XML instructions for Auto Attendant Scripts are described in the following table: Table 5 AA XML Elements Instruction Description Syntax and Example(s) dialplan This determines the dialplan id of the current menu . otherwise, the Auto Attendant executes the action instruction. "dp1" matches the AA Dial Plan 1 parameter found on the...
..." is set of XML instructions for Auto Attendant Scripts are described in the following table: Table 5 AA XML Elements Instruction Description Syntax and Example(s) dialplan This determines the dialplan id of the current menu . otherwise, the Auto Attendant executes the action instruction. "dp1" matches the AA Dial Plan 1 parameter found on the...
Cisco SPA9000 Voice System Administration Guide
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... in the id attribute must be unique; Example: xfer The Auto Attendant performs a target, and then it performs the case. All s are identified by the dialplan. exit When this action is equivalent to the other . The value in any of a entry. otherwise, the Auto Attendant selects the last valid as the...
... in the id attribute must be unique; Example: xfer The Auto Attendant performs a target, and then it performs the case. All s are identified by the dialplan. exit When this action is equivalent to the other . The value in any of a entry. otherwise, the Auto Attendant selects the last valid as the...
Cisco SPA9000 Voice System Administration Guide
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See Chapter 7, "Configuring the Auto Attendant", for seconds). Otherwise, select no. For example, start=9:0:0;end=17:0:0 means that the start time is 9 AM and the end time is used in an AA script. Default: 1 SPA9000 Voice System Administration Guide 218 The other hours (5 PM to 9 AM) are considered nighttime hours. If you do not enter start =hh:mm:ss;end=hh:mm:ss (hh for hours, mm for minutes, and ss for the complete syntax. AA Dial Plan 2 Default: (10x|xxx.) Dial Plan 2 to be used for the AA treatment when operating in daytime mode. AA script 1/2/3 Daytime AA Day ...
See Chapter 7, "Configuring the Auto Attendant", for seconds). Otherwise, select no. For example, start=9:0:0;end=17:0:0 means that the start time is 9 AM and the end time is used in an AA script. Default: 1 SPA9000 Voice System Administration Guide 218 The other hours (5 PM to 9 AM) are considered nighttime hours. If you do not enter start =hh:mm:ss;end=hh:mm:ss (hh for hours, mm for minutes, and ss for the complete syntax. AA Dial Plan 2 Default: (10x|xxx.) Dial Plan 2 to be used for the AA treatment when operating in daytime mode. AA script 1/2/3 Daytime AA Day ...