User Guide
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PHM1200 and PHB1100 IP Phone User Guide Release 1.2 LINKSYS ONE IP PHONE USER GUIDE
PHM1200 and PHB1100 IP Phone User Guide Release 1.2 LINKSYS ONE IP PHONE USER GUIDE
User Guide
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Linksys One Communications Solution Contents Chapter 1: Introduction 1 About this Guide 1 Related Documentation 1 Chapter 2: Getting to Know Your Phone 3 Understanding Phone Buttons 4 Understanding the Phone Screen Interface 5 Understanding Line Buttons 6 Understanding Your Phone Passwords 7 Chapter 3: Using Your Phone 9 Understanding your Phone Features 9 Using Your Phone ... 23 Accessing Personal Voice Mail Using Voice Prompts 23 Accessing Voice Mail Using the Phone Screen 24 Managing Your Personal Voice Mailbox 25 Recording Voice Mail Greetings 26 Recording Your...
Linksys One Communications Solution Contents Chapter 1: Introduction 1 About this Guide 1 Related Documentation 1 Chapter 2: Getting to Know Your Phone 3 Understanding Phone Buttons 4 Understanding the Phone Screen Interface 5 Understanding Line Buttons 6 Understanding Your Phone Passwords 7 Chapter 3: Using Your Phone 9 Understanding your Phone Features 9 Using Your Phone ... 23 Accessing Personal Voice Mail Using Voice Prompts 23 Accessing Voice Mail Using the Phone Screen 24 Managing Your Personal Voice Mailbox 25 Recording Voice Mail Greetings 26 Recording Your...
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Viewing Phone Button Assignments 33 Printing Your Phone Button Template 33 Installing the Button Template on Your Phone 34 Chapter 6: Using the Auto Attendant 35 Accessing the Auto Attendant 35 Managing the Auto Attendant 35 Recording the Auto Attendant Greeting 36 Enabling the After Hours greeting 38 Changing the Auto Attendant password 39 Managing Operator Calls 39 Linksys One Communications Solution ii
Viewing Phone Button Assignments 33 Printing Your Phone Button Template 33 Installing the Button Template on Your Phone 34 Chapter 6: Using the Auto Attendant 35 Accessing the Auto Attendant 35 Managing the Auto Attendant 35 Recording the Auto Attendant Greeting 36 Enabling the After Hours greeting 38 Changing the Auto Attendant password 39 Managing Operator Calls 39 Linksys One Communications Solution ii
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... to refer to the PHM1200 and PHB1100 Quick Reference Guides on www.linksysone.com/linksysoneproducts for the most commonly used features on customizing your phone settings such as auto dials and call forwarding. • Chapter 6 "Using the Auto Attendant" provides procedures for using and personalizing your Linksys One IP phones and provides detailed procedures for...
... to refer to the PHM1200 and PHB1100 Quick Reference Guides on www.linksysone.com/linksysoneproducts for the most commonly used features on customizing your phone settings such as auto dials and call forwarding. • Chapter 6 "Using the Auto Attendant" provides procedures for using and personalizing your Linksys One IP phones and provides detailed procedures for...
User Guide
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... 7 Chapter 2: Getting to Know Your Phone The Linksys One IP phones PHM1200 and PHB1100 are covered: • "Understanding Phone Buttons" on page 4 • "Understanding the Phone Screen Interface" on page 5 • "Understanding Line Buttons" on page 6 • "Understanding Your Phone Passwords" on navigating your IP phone. Chapter 2 Linksys One Communications Solution Getting to Know Your Phone 3 The following topics are wired desktop...
... 7 Chapter 2: Getting to Know Your Phone The Linksys One IP phones PHM1200 and PHB1100 are covered: • "Understanding Phone Buttons" on page 4 • "Understanding the Phone Screen Interface" on page 5 • "Understanding Line Buttons" on page 6 • "Understanding Your Phone Passwords" on navigating your IP phone. Chapter 2 Linksys One Communications Solution Getting to Know Your Phone 3 The following topics are wired desktop...
User Guide
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... button layout (PHM1200) OR the phone's IP and MAC address (PHB1100). 10 Cancel button cancels the current phone task and displays the previous screen. 11 Phone key pad allows you to dial a phone number and interact with Voice Mail ...phone features. 8 Hold button puts a call on . 15 Phone speaker provides hands-free listening. 16 Handset. 17 Voice Message Indicator turns red when you have a voice mail message. 4 Linksys One Communications Solution 1 23 17 4 16 5 15 6 14 7 13 8 12 11 10 9 145777 Linksys One IP Phone Model PHM1200 2 Linksys One IP Phone Model PHB1100...
... button layout (PHM1200) OR the phone's IP and MAC address (PHB1100). 10 Cancel button cancels the current phone task and displays the previous screen. 11 Phone key pad allows you to dial a phone number and interact with Voice Mail ...phone features. 8 Hold button puts a call on . 15 Phone speaker provides hands-free listening. 16 Handset. 17 Voice Message Indicator turns red when you have a voice mail message. 4 Linksys One Communications Solution 1 23 17 4 16 5 15 6 14 7 13 8 12 11 10 9 145777 Linksys One IP Phone Model PHM1200 2 Linksys One IP Phone Model PHB1100...
User Guide
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Navigating the Menus Call State Idle Outgoing call Incoming call Call proceeding Lines Chapter 2: Getting to Know Your Phone 5 Understanding the Phone Screen Interface Press the center button on a screen Select a softkey tab Then... 1. Press the Cancel button.... call state; Use the arrows on the screen. Chapter 2 Linksys One Communications Solution Understanding the Phone Screen Interface PHM1200 IP Phone Your phone screen provides access to scroll through menus and tabs. 2. the bottom of the phone screen displays the current date, time and call history, view...
Navigating the Menus Call State Idle Outgoing call Incoming call Call proceeding Lines Chapter 2: Getting to Know Your Phone 5 Understanding the Phone Screen Interface Press the center button on a screen Select a softkey tab Then... 1. Press the Cancel button.... call state; Use the arrows on the screen. Chapter 2 Linksys One Communications Solution Understanding the Phone Screen Interface PHM1200 IP Phone Your phone screen provides access to scroll through menus and tabs. 2. the bottom of the phone screen displays the current date, time and call history, view...
User Guide
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... calls. Call State Idle Outgoing call Incoming call Call connected Call on hold Error Conference call Call proceeding Linksys One Communications Solution Lines 2 6 Chapter 2: Getting to access the same line. Chapter PHB1100 IP Phone Your phone screen displays phone settings, the current date and time, and the call on a shared line that is configured by your...
... calls. Call State Idle Outgoing call Incoming call Call connected Call on hold Error Conference call Call proceeding Linksys One Communications Solution Lines 2 6 Chapter 2: Getting to access the same line. Chapter PHB1100 IP Phone Your phone screen displays phone settings, the current date and time, and the call on a shared line that is configured by your...
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..."Managing Your Personal Voice Mailbox" on page 35. Some features may not be available to you and must be enabled by your phone administrator for your User page. Call the Auto Attendant All users Dial extension 201. Chapter 2: Getting to Access Default Password Manage ... a personal voice mailbox. • Dial user extension +100 OR • Press the Voice Mail feature button. Chapter 2 Linksys One Communications Solution Understanding Your Phone Passwords Here is a list of default passwords that if you change this password, you are also changing the password for you ...
..."Managing Your Personal Voice Mailbox" on page 35. Some features may not be available to you and must be enabled by your phone administrator for your User page. Call the Auto Attendant All users Dial extension 201. Chapter 2: Getting to Access Default Password Manage ... a personal voice mailbox. • Dial user extension +100 OR • Press the Voice Mail feature button. Chapter 2 Linksys One Communications Solution Understanding Your Phone Passwords Here is a list of default passwords that if you change this password, you are also changing the password for you ...
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See "Managing Operator Calls" on page 29. Your User page password is sent to the system voice mail. Linksys One Communications Solution 2 8 Chapter 2: Getting to Know Your Phone Understanding Your Phone Passwords Therefore, if you change this password, you are also changing the password for your Personal Voice Mailbox. Dial 200 If no operator answers...
See "Managing Operator Calls" on page 29. Your User page password is sent to the system voice mail. Linksys One Communications Solution 2 8 Chapter 2: Getting to Know Your Phone Understanding Your Phone Passwords Therefore, if you change this password, you are also changing the password for your Personal Voice Mailbox. Dial 200 If no operator answers...
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... (see "Using Auto Dial" on page 17 Understanding your Phone Features Chapter 3 Linksys One Communications Solution Using Your Phone Your Linksys One IP phone includes a range of features for your site. The number of the following topics are covered: • "Understanding your Phone Features" on page 9 • "Using Your Phone Screen" on page 15). 1. Do any of digits to...
... (see "Using Auto Dial" on page 17 Understanding your Phone Features Chapter 3 Linksys One Communications Solution Using Your Phone Your Linksys One IP phone includes a range of features for your site. The number of the following topics are covered: • "Understanding your Phone Features" on page 9 • "Using Your Phone Screen" on page 15). 1. Do any of digits to...
User Guide
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... up. Transfer a Call Then... To return to transfer the call . Press the flashing line button for the call . 3. Announce the call . 1. Linksys One Communications Solution 3 10 Chapter 3: Using Your Phone Understanding your Phone Features Answer a Call Answer a Call While on Another Line Using Call Transfer If you want to ... Greet the new caller. 3. Then...
... up. Transfer a Call Then... To return to transfer the call . Press the flashing line button for the call . 3. Announce the call . 1. Linksys One Communications Solution 3 10 Chapter 3: Using Your Phone Understanding your Phone Features Answer a Call Answer a Call While on Another Line Using Call Transfer If you want to ... Greet the new caller. 3. Then...
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... to leave a conference call light up . Once the call is in the call that you created, press the Transfer feature button. Dial a Phone Number Then... 1. Then... If you created the conference, all participants drop and the call , press the Conference feature button. Make a Conference ...Call To End a Conference Call To Leave a Conference Call Using the Phone KeyPad If you want to... When the second participant answers the call ends. Chapter 3 Linksys One Communications Solution Making Conference Calls If you want to...
... to leave a conference call light up . Once the call is in the call that you created, press the Transfer feature button. Dial a Phone Number Then... 1. Then... If you created the conference, all participants drop and the call , press the Conference feature button. Make a Conference ...Call To End a Conference Call To Leave a Conference Call Using the Phone KeyPad If you want to... When the second participant answers the call ends. Chapter 3 Linksys One Communications Solution Making Conference Calls If you want to...
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... green when the speakerphone is muted, the microphone button LED lights red. Press the volume control to place and receive calls using the headset. 12 Linksys One Communications Solution 3 Chapter 3: Using Your Phone Understanding your Phone Features Chapter Using Mute If you want to ...
... green when the speakerphone is muted, the microphone button LED lights red. Press the volume control to place and receive calls using the headset. 12 Linksys One Communications Solution 3 Chapter 3: Using Your Phone Understanding your Phone Features Chapter Using Mute If you want to ...
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...Resume If you want to ... Chapter 3 Linksys One Communications Solution Display If you want to ... Use the Display button Cancel If you want to cancel the current phone task and display the previous screen. Then... Place a Call on your Phone Features Press the Cancel button to ... Chapter... 3: Using Your Phone 13 Understanding your PHM1200 IP Phone. Press the Display button to view the button ...
...Resume If you want to ... Chapter 3 Linksys One Communications Solution Display If you want to ... Use the Display button Cancel If you want to cancel the current phone task and display the previous screen. Then... Place a Call on your Phone Features Press the Cancel button to ... Chapter... 3: Using Your Phone 13 Understanding your PHM1200 IP Phone. Press the Display button to view the button ...
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... the Park feature button. If a parked call park number using an intercom from any phone on page 20. To set Call Forward on your phone, the Forward All button lights up . 1. Linksys One Communications Solution 3 Chapter 3: Using Your Phone Understanding your phone screen. 3. Press the Park button again or dial the call is retrieved, the Park...
... the Park feature button. If a parked call park number using an intercom from any phone on page 20. To set Call Forward on your phone, the Forward All button lights up . 1. Linksys One Communications Solution 3 Chapter 3: Using Your Phone Understanding your phone screen. 3. Press the Park button again or dial the call is retrieved, the Park...
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..." on page 23. Chapter 3: Using Your Phone 15 Understanding your personal voice mailbox. Auto Dial a Number Then... See "Using Voice Mail" on page 28. Access System Voice Mail Using Auto Dial If you want to... Chapter 3 Linksys One Communications Solution Using Voicemail If you to access... the system-wide mailbox. See "Setting Auto Dial Numbers" on page 32. The Voicemail feature button allows access to your Phone Features To use the speakerphone, simply press the...
..." on page 23. Chapter 3: Using Your Phone 15 Understanding your personal voice mailbox. Auto Dial a Number Then... See "Using Voice Mail" on page 28. Access System Voice Mail Using Auto Dial If you want to... Chapter 3 Linksys One Communications Solution Using Voicemail If you to access... the system-wide mailbox. See "Setting Auto Dial Numbers" on page 32. The Voicemail feature button allows access to your Phone Features To use the speakerphone, simply press the...
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...... Using Operator If you to manually override the After Hours greeting. The Operator Do Not Disturb button is enabled by your phone administrator. This button allows you want to... Chapter Using After Hours If you to opt out of the operator queue. This...on page 38. See "Enabling the After Hours greeting" on page 39. This feature may not be available to you . Linksys One Communications Solution 3 16 Chapter 3: Using Your Phone Understanding your Phone Features See "Managing Operator Calls" on page 39. This feature may not be available to you .
...... Using Operator If you to manually override the After Hours greeting. The Operator Do Not Disturb button is enabled by your phone administrator. This button allows you want to... Chapter Using After Hours If you to opt out of the operator queue. This...on page 38. See "Enabling the After Hours greeting" on page 39. This feature may not be available to you . Linksys One Communications Solution 3 16 Chapter 3: Using Your Phone Understanding your Phone Features See "Managing Operator Calls" on page 39. This feature may not be available to you .
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... you want to... Some advanced call features that are supported may not be available to you and must be enabled by your Phone screen (PHM1200 IP Phone model only) using the softkeys and navigation button. Press the Tasks softkey. 2. Press the Tasks softkey tab and select Local Directory... the handset and press the center navigation button, or simply press the center navigation button to place the call waiting features. Chapter 3 Linksys One Communications Solution Using Do Not Disturb If you want to call in the Call History List. 4. Use Do Not Disturb Then... Chapter 3: ...
... you want to... Some advanced call features that are supported may not be available to you and must be enabled by your Phone screen (PHM1200 IP Phone model only) using the softkeys and navigation button. Press the Tasks softkey. 2. Press the Tasks softkey tab and select Local Directory... the handset and press the center navigation button, or simply press the center navigation button to place the call waiting features. Chapter 3 Linksys One Communications Solution Using Do Not Disturb If you want to call in the Call History List. 4. Use Do Not Disturb Then... Chapter 3: ...