Clearing Jams Guide
Page 2
...exiting the printer, then pull the paper out, and then touch Continue. To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 2 2 Remove the jammed paper. 3 Close the top rear...jammed paper may be hot. Use the cartridge handle whenever you are holding the cartridge. 5 Place the print cartridge aside. Warning-Potential Damage: Do not leave the cartridge exposed to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 ...
...exiting the printer, then pull the paper out, and then touch Continue. To reduce the risk of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 2 2 Remove the jammed paper. 3 Close the top rear...jammed paper may be hot. Use the cartridge handle whenever you are holding the cartridge. 5 Place the print cartridge aside. Warning-Potential Damage: Do not leave the cartridge exposed to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 ...
Troubleshooting Guide
Page 3
... are possible solutions. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with the scanner. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: •... to the computer and the printer. Scan was not successful These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED • On the Copy screen, select the...
... are possible solutions. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with the scanner. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to print, specify the correct size setting: •... to the computer and the printer. Scan was not successful These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE OUTPUT APPEARS WASHED OUT OR OVEREXPOSED • On the Copy screen, select the...
Troubleshooting Guide
Page 5
... then print a network setup page and locate the IP address in Fax mode. There may disrupt fax transmissions. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Received fax has poor print quality These are possible solutions. TEMPORARILY DISCONNECT OTHER...the Rings to Answer box, enter the number of times you have been a problem with modems, or telephone line splitters. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of the telephone line connection. • Increase the fax scan ...
... then print a network setup page and locate the IP address in Fax mode. There may disrupt fax transmissions. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is satisfactory. • Resend the fax. Received fax has poor print quality These are possible solutions. TEMPORARILY DISCONNECT OTHER...the Rings to Answer box, enter the number of times you have been a problem with modems, or telephone line splitters. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of the telephone line connection. • Increase the fax scan ...
Troubleshooting Guide
Page 8
THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Try one or more of the following: CHECK ... paper loaded in the tray to the correct positions for the paper size loaded. Reinstall the print cartridge. Characters have jagged or uneven edges These are possible solutions. If the problem continues, the printer ... Change the Print Resolution setting in the Quality menu. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Incorrect margins These are supported by the printer...
THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Try one or more of the following: CHECK ... paper loaded in the tray to the correct positions for the paper size loaded. Reinstall the print cartridge. Characters have jagged or uneven edges These are possible solutions. If the problem continues, the printer ... Change the Print Resolution setting in the Quality menu. PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Incorrect margins These are supported by the printer...
Troubleshooting Guide
Page 9
...users, specify the type from the Print dialog. Print irregularities These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Paper curl These are possible solutions. Try one or more of the following : THE PAPER... Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in .). Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur...
...users, specify the type from the Print dialog. Print irregularities These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Paper curl These are possible solutions. Try one or more of the following : THE PAPER... Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in .). Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur...
Troubleshooting Guide
Page 10
.... THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is... type setting matches the paper loaded in its original wrapper until you use it. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from the Print dialog and pop-up menus. THE PAPER HAS ABSORBED MOISTURE DUE...
.... THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with rough finishes. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is... type setting matches the paper loaded in its original wrapper until you use it. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from the Print dialog and pop-up menus. THE PAPER HAS ABSORBED MOISTURE DUE...
Troubleshooting Guide
Page 11
...off These are possible solutions. Streaked vertical lines These are possible solutions. THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. 11 Toner fog or background shading appears on the page These are possible solutions. Try one ...2 Before sending the job to cool before touching. To reduce the risk of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one or more of the printer might be serviced. Try...
...off These are possible solutions. Streaked vertical lines These are possible solutions. THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. 11 Toner fog or background shading appears on the page These are possible solutions. Try one ...2 Before sending the job to cool before touching. To reduce the risk of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one or more of the printer might be serviced. Try...
Troubleshooting Guide
Page 12
... THE NETWORK SETTINGS Depending on the network settings, you may need to know your system administrator. Toner specks These are possible solutions. In the U.S. For more information, see the label on the... problem you are turned on the menu settings page. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Contacting Customer Support When you have already taken to... serial number. You need to type https:// instead of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print...
... THE NETWORK SETTINGS Depending on the network settings, you may need to know your system administrator. Toner specks These are possible solutions. In the U.S. For more information, see the label on the... problem you are turned on the menu settings page. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 12 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Contacting Customer Support When you have already taken to... serial number. You need to type https:// instead of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print...
User Guide
Page 21
... Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door... or Insert print cartridge. 6 Status/Supplies Appears on the message, including how to access the messages screen for supported extensions only Opens a screen containing all the...
... Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door... or Insert print cartridge. 6 Status/Supplies Appears on the message, including how to access the messages screen for supported extensions only Opens a screen containing all the...
User Guide
Page 142
.... CAUTION-HOT SURFACE: The inside of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. ... printer, then pull the paper out, and then touch Continue. Clearing jams 142 To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. Warning-Potential Damage: The jammed paper may be hot. Note: If the paper is not...
.... CAUTION-HOT SURFACE: The inside of injury from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. ... printer, then pull the paper out, and then touch Continue. Clearing jams 142 To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. Warning-Potential Damage: The jammed paper may be hot. Note: If the paper is not...
User Guide
Page 186
... Errors can be customized with the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory default...default setting for Type of Message to Display. Understanding printer menus 186 Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default...
... Errors can be customized with the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory default...default setting for Type of Message to Display. Understanding printer menus 186 Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default...
User Guide
Page 189
... This menu item appears only when a printer hard disk is the factory default setting. Sets the amount of time the printer waits for Toner Alarm and Staple Alarm. Off means no alarm will be stored on the Embedded Web Server. Notes: • 60 minutes is the factory...8226; Staple Alarm is available only when the finisher is the factory default setting for Alarm Control. Menu item Location Alarms Alarm Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout Disabled 5-255 Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver Mode Disabled 2-240 Timeouts Screen Timeout...
... This menu item appears only when a printer hard disk is the factory default setting. Sets the amount of time the printer waits for Toner Alarm and Staple Alarm. Off means no alarm will be stored on the Embedded Web Server. Notes: • 60 minutes is the factory...8226; Staple Alarm is available only when the finisher is the factory default setting for Alarm Control. Menu item Location Alarms Alarm Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout Disabled 5-255 Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver Mode Disabled 2-240 Timeouts Screen Timeout...
User Guide
Page 246
..., which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue ...63 Unformatted disk Try one or more of the following: • Touch Continue to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer ...
..., which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is empty. 1 Replace the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue ...63 Unformatted disk Try one or more of the following: • Touch Continue to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer ...
User Guide
Page 253
... front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Recommended print cartridges and part numbers Part name For the US and Canada Print cartridge Lexmark Return Program Cartridge Regular cartridge X651A11A X651A21A High Yield Print Cartridge X651H11A X651H21A Extra High Yield Print Cartridge High Yield Return Program Print Cartridge for Label Applications Extra High Yield...
... front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Recommended print cartridges and part numbers Part name For the US and Canada Print cartridge Lexmark Return Program Cartridge Regular cartridge X651A11A X651A21A High Yield Print Cartridge X651H11A X651H21A Extra High Yield Print Cartridge High Yield Return Program Print Cartridge for Label Applications Extra High Yield...
User Guide
Page 255
... fails to replace the ADF pick mechanism and the ADF separator roller. Part name Transfer roll assembly Part number 40X1886 Ordering charge rolls When toner fog or background shading appears on the fuser. Ordering a fuser To check the fuser type (T1 or T2) installed in the printer,... remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer roller When toner smudges appear on the front or back of printed pages, order a replacement...
... fails to replace the ADF pick mechanism and the ADF separator roller. Part name Transfer roll assembly Part number 40X1886 Ordering charge rolls When toner fog or background shading appears on the fuser. Ordering a fuser To check the fuser type (T1 or T2) installed in the printer,... remove the print cartridge to view the label on printed pages, order replacement charge rolls. Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer roller When toner smudges appear on the front or back of printed pages, order a replacement...
User Guide
Page 259
... remaining in the TCP/IP section. 2 Click Device Status. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of your Web browser. Administrative support 259 To view the device status: 1 Type the printer IP address in the TCP/IP...the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on the Lexmark Web site at www.lexmark.com. Note: If you an e-mail when the supplies are getting low or...
... remaining in the TCP/IP section. 2 Click Device Status. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of your Web browser. Administrative support 259 To view the device status: 1 Type the printer IP address in the TCP/IP...the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on the Lexmark Web site at www.lexmark.com. Note: If you an e-mail when the supplies are getting low or...
User Guide
Page 268
...of the original document is loaded facedown on page 249. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print... cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth ...
...of the original document is loaded facedown on page 249. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print... cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth ...
User Guide
Page 273
... MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your telephone company to ring before answering. 6 Click Submit. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Troubleshooting 273 TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Can send but not receive faxes These...
... MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your telephone company to ring before answering. 6 Click Submit. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Troubleshooting 273 TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Can send but not receive faxes These...
User Guide
Page 274
... person who sent you the fax to: • Check that you want to put the printer in the upper left corner. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of your Web browser. THE DOCUMENT IS NOT LOADED PROPERLY Load the... SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the ADF. Note: If you experience faded print, replace the cartridge. Can receive but not send faxes These are possible solutions.
... person who sent you the fax to: • Check that you want to put the printer in the upper left corner. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of your Web browser. THE DOCUMENT IS NOT LOADED PROPERLY Load the... SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the ADF. Note: If you experience faded print, replace the cartridge. Can receive but not send faxes These are possible solutions.
User Guide
Page 279
...the printer may have a printer part that requires adjustment or replacement. Blank pages These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Troubleshooting 279 8 Touch Submit. 9 Touch . The printer performs a power-on sequence, and then the Configuration... material is properly removed. You may need to be serviced. Try one or more information, contact Customer Support. Reinstall the print cartridge. The print quality test pages print. 7 Touch Back. 8 Touch Exit Configuration. For more of the following topics may help ...
...the printer may have a printer part that requires adjustment or replacement. Blank pages These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Troubleshooting 279 8 Touch Submit. 9 Touch . The printer performs a power-on sequence, and then the Configuration... material is properly removed. You may need to be serviced. Try one or more information, contact Customer Support. Reinstall the print cartridge. The print quality test pages print. 7 Touch Back. 8 Touch Exit Configuration. For more of the following topics may help ...