Troubleshooting Guide
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... 5 In the Rings to Answer box, enter the number of times you may have extension phones on the scanner glass. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one of the following : CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the...company to consider adding a second telephone line for temporarily disabling Call Waiting. Call your Web browser. VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your Web browser. There may want the phone to put the printer in the upper left corner. To enable ...
... 5 In the Rings to Answer box, enter the number of times you may have extension phones on the scanner glass. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one of the following : CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the...company to consider adding a second telephone line for temporarily disabling Call Waiting. Call your Web browser. VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your Web browser. There may want the phone to put the printer in the upper left corner. To enable ...
User's Guide
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......26 Available internal options...26 Accessing the system board to install internal options...27 Installing a memory card ...29 Installing a flash memory or firmware card...30 Installing an Internal Solutions Port...33 Installing a printer hard disk ...39 Installing a fax card ...43 Attaching cables...45 Verifying printer setup...46 Printing a menu settings page...46 Printing... on a wired network...54 Changing port settings after installing a new network Internal Solutions Port 57 Setting up serial printing...59 Setting up the printer to fax...61 Choosing a fax connection...61 Contents 2
......26 Available internal options...26 Accessing the system board to install internal options...27 Installing a memory card ...29 Installing a flash memory or firmware card...30 Installing an Internal Solutions Port...33 Installing a printer hard disk ...39 Installing a fax card ...43 Attaching cables...45 Verifying printer setup...46 Printing a menu settings page...46 Printing... on a wired network...54 Changing port settings after installing a new network Internal Solutions Port 57 Setting up serial printing...59 Setting up the printer to fax...61 Choosing a fax connection...61 Contents 2
User's Guide
Page 5
......114 Customizing fax settings...115 Changing the fax resolution ...115 Making a fax lighter or darker ...115 Sending a fax at a scheduled time...116 Viewing a fax log...116 Blocking junk faxes...116 Canceling an outgoing fax...117 Canceling a fax while the original documents are still scanning 117 Canceling a fax after the original documents have been scanned to memory 117 Understanding fax options...117...
......114 Customizing fax settings...115 Changing the fax resolution ...115 Making a fax lighter or darker ...115 Sending a fax at a scheduled time...116 Viewing a fax log...116 Blocking junk faxes...116 Canceling an outgoing fax...117 Canceling a fax while the original documents are still scanning 117 Canceling a fax after the original documents have been scanned to memory 117 Understanding fax options...117...
User's Guide
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... send but not receive faxes...273 Can receive but not send faxes...274 Received fax has poor print quality...274 Solving option problems...275 Option does not operate correctly or quits after it is installed 275 Paper trays...275 2000-sheet tray...276 Envelope feeder ...276 Output options ...277 Flash memory card...277 Hard...
... send but not receive faxes...273 Can receive but not send faxes...274 Received fax has poor print quality...274 Solving option problems...275 Option does not operate correctly or quits after it is installed 275 Paper trays...275 2000-sheet tray...276 Envelope feeder ...276 Output options ...277 Flash memory card...277 Hard...
User's Guide
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...Fiber ISP - you can customize your printer connectivity and memory capacity by adding optional cards. Available internal options • Memory cards - Parallel 1284-B ISP - MarkNet N8120 10/100/1000 Ethernet ISP • MarkNet N8110 V-34 Fax Card Additional printer setup 26 If you have any ...outlet before continuing. PrintCryptionTM - The instructions in this section explain how to install the available cards; Printer memory - Flash memory - Additional printer setup Installing internal options CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or...
...Fiber ISP - you can customize your printer connectivity and memory capacity by adding optional cards. Available internal options • Memory cards - Parallel 1284-B ISP - MarkNet N8120 10/100/1000 Ethernet ISP • MarkNet N8110 V-34 Fax Card Additional printer setup 26 If you have any ...outlet before continuing. PrintCryptionTM - The instructions in this section explain how to install the available cards; Printer memory - Flash memory - Additional printer setup Installing internal options CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or...
User's Guide
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3 Remove the system board cover. 4 Use the illustration below to locate the appropriate connector. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Firmware and flash memory card connectors 2 Memory card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 4 Fax card connector Additional printer setup 28 Warning-Potential Damage: System board electronic components are easily damaged by static electricity.
3 Remove the system board cover. 4 Use the illustration below to locate the appropriate connector. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Firmware and flash memory card connectors 2 Memory card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 4 Fax card connector Additional printer setup 28 Warning-Potential Damage: System board electronic components are easily damaged by static electricity.
User's Guide
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...-Potential Damage: System board electronic components are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the fax card opening. CAUTION-SHOCK HAZARD: If you have any other devices attached to the printer, then...
...-Potential Damage: System board electronic components are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn them off , and unplug the power cord from the fax card opening. CAUTION-SHOCK HAZARD: If you have any other devices attached to the printer, then...
User's Guide
Page 117
... the original documents are going to fax. • Touch a paper size button to select that contains mixed paper sizes. • When "Original Size" is set to cancel. 3 Touch Delete Selected Jobs. The Cancel Jobs screen appears. 2 Touch the job or jobs you want to memory 1 On the home screen, touch ...Cancel Jobs. appears or while Scan the Next Page / Finish the Job appears. 5 Click the Block No Name Fax option. The fax screen appears with any of the documents you can be turned on the...
... the original documents are going to fax. • Touch a paper size button to select that contains mixed paper sizes. • When "Original Size" is set to cancel. 3 Touch Delete Selected Jobs. The Cancel Jobs screen appears. 2 Touch the job or jobs you want to memory 1 On the home screen, touch ...Cancel Jobs. appears or while Scan the Next Page / Finish the Job appears. 5 Click the Block No Name Fax option. The fax screen appears with any of the documents you can be turned on the...
User's Guide
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...about copy shortcuts Prints a report containing information about e-mail shortcuts Prints a report containing information about fax shortcuts Prints a report containing information about FTP shortcuts Prints a list of profiles stored in the ... information Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is installed. • This menu item appears only for network printers or ... Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Understanding ...
...about copy shortcuts Prints a report containing information about e-mail shortcuts Prints a report containing information about fax shortcuts Prints a report containing information about FTP shortcuts Prints a list of profiles stored in the ... information Notes: • This menu item is available when a wireless card is installed and Lexmark Document Solutions Suite is installed. • This menu item appears only for network printers or ... Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Understanding ...
User's Guide
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...the factory default setting for sending and receiving fax jobs into equal amounts. • "Mostly sent" specifies that most of the memory is set to send fax jobs. • "All send" specifies that most of the memory is set to receive fax jobs. • Equal is the factory ... receive" specifies that all the memory is identified Sets the printer to fax manually only, which requires a line splitter and a telephone hand set to the Manual Fax function. Defines the allocation of the fax within the printer Specifies a number associated with the fax Specifies how the fax is set Notes: •...
...the factory default setting for sending and receiving fax jobs into equal amounts. • "Mostly sent" specifies that most of the memory is set to send fax jobs. • "All send" specifies that most of the memory is set to receive fax jobs. • Equal is the factory ... receive" specifies that all the memory is identified Sets the printer to fax manually only, which requires a line splitter and a telephone hand set to the Manual Fax function. Defines the allocation of the fax within the printer Specifies a number associated with the fax Specifies how the fax is set Notes: •...
User's Guide
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...message. Disk corrupted The printer attempted a hard disk recovery on the screen, only the word Dialing appears. Wait for the message to clear. Fax memory full There is too long to fit on a corrupted hard disk, and the hard disk cannot be reformatted. Understanding printer messages 232 Touch ... all the files currently stored on the finisher. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message. Fax failed The fax failed to clear the message. Disk Full - Touch Continue to be sent. Note: is dialed. If the number is not enough...
...message. Disk corrupted The printer attempted a hard disk recovery on the screen, only the word Dialing appears. Wait for the message to clear. Fax memory full There is too long to fit on a corrupted hard disk, and the hard disk cannot be reformatted. Understanding printer messages 232 Touch ... all the files currently stored on the finisher. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message. Fax failed The fax failed to clear the message. Disk Full - Touch Continue to be sent. Note: is dialed. If the number is not enough...
User's Guide
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... is a paper type or size. Understanding printer messages 235 Load with is a tray or feeder, and is not enough memory to print the fax job. If the printer cannot find a tray with the correct paper type and size, it feeds from the default source. • Cancel the current job. ...The printer is not detecting an analog phone line, so the fax is connected to an external print server. Try one or more of the following : • Load the specified paper in the tray. • Touch Continue...
... is a paper type or size. Understanding printer messages 235 Load with is a tray or feeder, and is not enough memory to print the fax job. If the printer cannot find a tray with the correct paper type and size, it feeds from the default source. • Cancel the current job. ...The printer is not detecting an analog phone line, so the fax is connected to an external print server. Try one or more of the following : • Load the specified paper in the tray. • Touch Continue...
User's Guide
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... Understanding printer messages 239 Sending page The printer sends page of media is not configured properly. This message appears if no other fax status message appears. Contact system administrator. Wait for the job are deleted to clear. Unsupported disk An unsupported printer hard disk ... not restored. Remove the unsupported device, and then install a supported one. Not all resources needed for the message to free system memory. Set clock The clock is a thicker media). Scan Document Too Long The scan job exceeds the maximum number of pages supported in...
... Understanding printer messages 239 Sending page The printer sends page of media is not configured properly. This message appears if no other fax status message appears. Contact system administrator. Wait for the job are deleted to clear. Unsupported disk An unsupported printer hard disk ... not restored. Remove the unsupported device, and then install a supported one. Not all resources needed for the message to free system memory. Set clock The clock is a thicker media). Scan Document Too Long The scan job exceeds the maximum number of pages supported in...
User's Guide
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Wait for the data being printed. • Cancel the current print job. 35 Insufficient memory to support Resource Save feature Try one or more of the following : • Touch Continue to disable Resource Save and continue printing. • To enable ... one or more of the following : • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to redial the fax number. Waiting for redial The printer is the active communication link. Unsupported USB device, please remove Remove the unrecognized USB device. When Ready appears, enable...
Wait for the data being printed. • Cancel the current print job. 35 Insufficient memory to support Resource Save feature Try one or more of the following : • Touch Continue to disable Resource Save and continue printing. • To enable ... one or more of the following : • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to redial the fax number. Waiting for redial The printer is the active communication link. Unsupported USB device, please remove Remove the unrecognized USB device. When Ready appears, enable...
User's Guide
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... Click Submit. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may want the phone to consider adding a second telephone line for temporarily disabling Call Waiting.... THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one or more of the following: CHECK TO SEE IF THE PAPER TRAY IS EMPTY ...
... Click Submit. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may want the phone to consider adding a second telephone line for temporarily disabling Call Waiting.... THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one or more of the following: CHECK TO SEE IF THE PAPER TRAY IS EMPTY ...
User's Guide
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...printed 241 42.xy Cartridge region mismatch 241 50 PPDS font error 242 51 Defective flash detected 242 52 Not enough free space in flash memory for resources 242 53 Unformatted flash detected 242 54 Network software error 242 54 Serial option error 242 54 Standard network software error 243 55... 88.yy Replace cartridge 246 900-999 Service 247 Symbols "scan to computer" screen options 127, 128, 129 A Active NIC menu 166 address book, fax using 114 ADF copying using 93 ADF maintenance kit ordering 255 ADF pick assembly ordering 256 ADF separator roll ordering 256 Answering 231 AppleTalk menu...
...printed 241 42.xy Cartridge region mismatch 241 50 PPDS font error 242 51 Defective flash detected 242 52 Not enough free space in flash memory for resources 242 53 Unformatted flash detected 242 54 Network software error 242 54 Serial option error 242 54 Standard network software error 243 55... 88.yy Replace cartridge 246 900-999 Service 247 Symbols "scan to computer" screen options 127, 128, 129 A Active NIC menu 166 address book, fax using 114 ADF copying using 93 ADF maintenance kit ordering 255 ADF pick assembly ordering 256 ADF separator roll ordering 256 Answering 231 AppleTalk menu...
User's Guide
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... the ADF 93 using the touch screen 108 F factory defaults, restoring printer control panel menus 261 fax card installing 43 Fax failed 232 Fax memory full 232 Fax Mode (Analog Fax Setup) menu 196 Fax Mode (Fax Server Setup) menu 204 Fax partition inoperative. configuration information wireless network 49 configurations printer 16 Configure MP menu 155 configuring port settings...
... the ADF 93 using the touch screen 108 F factory defaults, restoring printer control panel menus 261 fax card installing 43 Fax failed 232 Fax memory full 232 Fax Mode (Analog Fax Setup) menu 196 Fax Mode (Fax Server Setup) menu 204 Fax partition inoperative. configuration information wireless network 49 configurations printer 16 Configure MP menu 155 configuring port settings...
User's Guide
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... creating shortcuts using the Embedded Web Server 113 creating shortcuts using the touch screen 114 forwarding faxes 120 holding faxes 119 improving fax quality 119 making a fax lighter or darker 115 sending a fax at a scheduled time 116 sending using the computer 113 sending using the printer control panel...15 publications 15 Finishing menu 220 firmware card installing 30 flash drive 135 Flash Drive menu 213 flash memory card installing 30 troubleshooting 277 Flushing buffer 233 forwarding faxes 120 FTP address book 122 FTP quality, improving 125 FTP screen advanced options 124 options 123, ...
... creating shortcuts using the Embedded Web Server 113 creating shortcuts using the touch screen 114 forwarding faxes 120 holding faxes 119 improving fax quality 119 making a fax lighter or darker 115 sending a fax at a scheduled time 116 sending using the computer 113 sending using the printer control panel...15 publications 15 Finishing menu 220 firmware card installing 30 flash drive 135 Flash Drive menu 213 flash memory card installing 30 troubleshooting 277 Flushing buffer 233 forwarding faxes 120 FTP address book 122 FTP quality, improving 125 FTP screen advanced options 124 options 123, ...
User's Guide
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...letterhead in trays 73 multipurpose feeder 80 transparencies 80 M Macintosh wireless network installation 51 maintenance kit ordering 254 memory card installing 29 troubleshooting 277 Memory full, cannot print faxes 235 menu settings page printing 46 menus Active NIC 166 AppleTalk 171 Bin Setup 163 Confidential Print 180 ...295, 296, 297, 298, 299, 300, 301, 302 Index 311 O options fax card 26, 43 firmware card 30 firmware cards 26 flash memory card 30 internal 26 Internal Solutions Port 33 memory card 29 memory cards 26 networking 26 ports 26 printer hard disk 39 options, touch-screen copy 102...
...letterhead in trays 73 multipurpose feeder 80 transparencies 80 M Macintosh wireless network installation 51 maintenance kit ordering 254 memory card installing 29 troubleshooting 277 Memory full, cannot print faxes 235 menu settings page printing 46 menus Active NIC 166 AppleTalk 171 Bin Setup 163 Confidential Print 180 ...295, 296, 297, 298, 299, 300, 301, 302 Index 311 O options fax card 26, 43 firmware card 30 firmware cards 26 flash memory card 30 internal 26 Internal Solutions Port 33 memory card 29 memory cards 26 networking 26 ports 26 printer hard disk 39 options, touch-screen copy 102...
User's Guide
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... Ready 236 Reattach bin 236 Reattach bin - 236 Reattach envelope feeder 237 Receive complete 237 Receiving page 237 recycled paper using 88 recycling Lexmark products 256 WEEE statement 297 reducing a copy 97 Remove packaging material, check 237 Remove paper from 237 Remove paper from all bins 238... redial 240 printer options troubleshooting 2000-sheet tray 276 4-bin mailbox 277 envelope feeder 276 flash memory card 277 hard disk with 235 Load staples 235 Memory full, cannot print faxes 235 Network 235 Network 235 No analog phone line connected to 231 Check tray connection 231 Close...
... Ready 236 Reattach bin 236 Reattach bin - 236 Reattach envelope feeder 237 Receive complete 237 Receiving page 237 recycled paper using 88 recycling Lexmark products 256 WEEE statement 297 reducing a copy 97 Remove packaging material, check 237 Remove paper from 237 Remove paper from all bins 238... redial 240 printer options troubleshooting 2000-sheet tray 276 4-bin mailbox 277 envelope feeder 276 flash memory card 277 hard disk with 235 Load staples 235 Memory full, cannot print faxes 235 Network 235 Network 235 No analog phone line connected to 231 Check tray connection 231 Close...