Troubleshooting Guide
Page 2
... DISPLAY? Try one or more of the following : ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? Clear any error messages. Clean the scanner glass with a clean, lint-free cloth dampened with water. Scanner unit does not close Make sure there are possible solutions. ADJUST THE COPY QUALITY ...press OK. 5 Press or repeatedly until Standard or Enhanced appears, and then press OK. 6 Press repeatedly until Select Function appears. IS THE SCANNER GLASS DIRTY? 4 Press or repeatedly until System Settings appears, and then press OK. 5 Press or repeatedly until Time-Out appears, and then press OK...
... DISPLAY? Try one or more of the following : ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? Clear any error messages. Clean the scanner glass with a clean, lint-free cloth dampened with water. Scanner unit does not close Make sure there are possible solutions. ADJUST THE COPY QUALITY ...press OK. 5 Press or repeatedly until Standard or Enhanced appears, and then press OK. 6 Press repeatedly until Select Function appears. IS THE SCANNER GLASS DIRTY? 4 Press or repeatedly until System Settings appears, and then press OK. 5 Press or repeatedly until Time-Out appears, and then press OK...
Troubleshooting Guide
Page 3
...is plugged in the upper left corner. Clear any error messages. CHECK THE POWER Make sure the printer is loaded facedown on the scanner glass in the upper left corner. Scan was not successful These are possible solutions. Try one or more of the following : DO YOU ...DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in , the power is satisfactory. Scanning takes too long or freezes the computer These are possible solutions. Clean the scanner glass with a clean, lint-free cloth dampened with water. CHECK THE QUALITY OF THE ORIGINAL ...
...is plugged in the upper left corner. Clear any error messages. CHECK THE POWER Make sure the printer is loaded facedown on the scanner glass in the upper left corner. Scan was not successful These are possible solutions. Try one or more of the following : DO YOU ...DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in , the power is satisfactory. Scanning takes too long or freezes the computer These are possible solutions. Clean the scanner glass with a clean, lint-free cloth dampened with water. CHECK THE QUALITY OF THE ORIGINAL ...
User's Guide
Page 8
Understanding printer messages 148 List of status and error messages...148 Maintaining the printer 160 Storing supplies...160 Cleaning the printer...160 Cleaning the exterior of the printer ...160 Cleaning the scanner glass...161 Ordering supplies...161 Ordering print cartridges ...161 Ordering a fuser...162 Ordering a transfer belt ...162 Moving the printer...162 Before moving the...
Understanding printer messages 148 List of status and error messages...148 Maintaining the printer 160 Storing supplies...160 Cleaning the printer...160 Cleaning the exterior of the printer ...160 Cleaning the scanner glass...161 Ordering supplies...161 Ordering print cartridges ...161 Ordering a fuser...162 Ordering a transfer belt ...162 Moving the printer...162 Before moving the...
User's Guide
Page 161
... the document glass and ADF glass) until they are located on the scanner cover underneath the ADF on letter- Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you may be exhausted. Note: The white plastic input guides are clean and...
... the document glass and ADF glass) until they are located on the scanner cover underneath the ADF on letter- Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you may be exhausted. Note: The white plastic input guides are clean and...
User's Guide
Page 176
IS THE SCANNER GLASS DIRTY? Clean the scanner glass with a clean, lint-free cloth dampened with water. Troubleshooting 176 Try one or more of the print cartridge: 1 Remove the specified print cartridge. 2 Firmly shake the cartridge ...
IS THE SCANNER GLASS DIRTY? Clean the scanner glass with a clean, lint-free cloth dampened with water. Troubleshooting 176 Try one or more of the print cartridge: 1 Remove the specified print cartridge. 2 Firmly shake the cartridge ...
User's Guide
Page 178
... are possible solutions. Close all programs not being used. THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Clean the scanner glass with a clean, lint-free cloth dampened with water. Try one or more of the scan for a higher quality output: 1 From the printer ...OK. 5 Press or repeatedly to select a higher resolution, and then press OK. 6 Press repeatedly until Select Function appears. IS THE SCANNER GLASS DIRTY? AN ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer. Poor scanned image quality These are possible solutions....
... are possible solutions. Close all programs not being used. THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Clean the scanner glass with a clean, lint-free cloth dampened with water. Try one or more of the scan for a higher quality output: 1 From the printer ...OK. 5 Press or repeatedly to select a higher resolution, and then press OK. 6 Press repeatedly until Select Function appears. IS THE SCANNER GLASS DIRTY? AN ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer. Poor scanned image quality These are possible solutions....
User's Guide
Page 205
...61 from the printer control panel 60 from Windows desktop 61 from Windows taskbar 61 card stock guidelines 53 checking an unresponsive printer 173 cleaning exterior of document being copied 64 setting the copy margins 69 creating e-mail alerts 172 CRUM Error 149 Cyan - Index Numerics 550 ...reducing a copy 64 repeating images on a sheet 68 selecting a paper tray for copies 63 selecting the type of the printer 160 scanner glass 161 collating copies 63 color mode setting 84 color saturation adjusting 66 configuration page, printing 58 connecting using RJ11 adapter 19 connecting the printer ...
...61 from the printer control panel 60 from Windows desktop 61 from Windows taskbar 61 card stock guidelines 53 checking an unresponsive printer 173 cleaning exterior of document being copied 64 setting the copy margins 69 creating e-mail alerts 172 CRUM Error 149 Cyan - Index Numerics 550 ...reducing a copy 64 repeating images on a sheet 68 selecting a paper tray for copies 63 selecting the type of the printer 160 scanner glass 161 collating copies 63 color mode setting 84 color saturation adjusting 66 configuration page, printing 58 connecting using RJ11 adapter 19 connecting the printer ...
User's Guide
Page 206
...194, 195, 196, 197 enabling Color Fax 93 enlarging a copy 64 envelopes guidelines 51 Ethernet port 40 Express Scan Manager 31 exterior of the printer cleaning 160 e-mail address scanning to 81 e-mail alerts creating 172 e-mail group creating using the Embedded Web Server 80 F Fan Motor Error 150 FAQ ...30 setting the time delay before receiving a fax automatically 96 setting volume 95 understanding fax receive modes 91 using the ADF 86 using the scanner glass 86 FCC notices 194, 197 FTP address scanning to 78 FTP address, creating 78 fuser ordering 162 Fuser CRUM Error, Reseat Fuser 150 Fuser ...
...194, 195, 196, 197 enabling Color Fax 93 enlarging a copy 64 envelopes guidelines 51 Ethernet port 40 Express Scan Manager 31 exterior of the printer cleaning 160 e-mail address scanning to 81 e-mail alerts creating 172 e-mail group creating using the Embedded Web Server 80 F Fan Motor Error 150 FAQ ...30 setting the time delay before receiving a fax automatically 96 setting volume 95 understanding fax receive modes 91 using the ADF 86 using the scanner glass 86 FCC notices 194, 197 FTP address scanning to 78 FTP address, creating 78 fuser ordering 162 Fuser CRUM Error, Reseat Fuser 150 Fuser ...
User's Guide
Page 208
... 58 network information 58 supply information 58 Proof Print 60 printing Proof Print jobs from Windows taskbar 61 Print Language menu 132 print quality cleaning the scanner glass 161 print quality troubleshooting blank pages 189 clipped images 189 color misregistration 184 light colored line, white line, or incorrectly colored line 185 poor...
... 58 network information 58 supply information 58 Proof Print 60 printing Proof Print jobs from Windows taskbar 61 Print Language menu 132 print quality cleaning the scanner glass 161 print quality troubleshooting blank pages 189 clipped images 189 color misregistration 184 light colored line, white line, or incorrectly colored line 185 poor...
User's Guide
Page 209
... 177 scanner does not respond 177 scanner unit does not close 175 scanning takes too long or freezes the computer 178 scanner locking 163 scanner glass cleaning 161 Scanner Lamp Error 157 scanning adjusting auto exposure 81 adjusting resolution 82 adjusting the color saturation of the scanned image 82 adjusting the image...
... 177 scanner does not respond 177 scanner unit does not close 175 scanning takes too long or freezes the computer 178 scanner locking 163 scanner glass cleaning 161 Scanner Lamp Error 157 scanning adjusting auto exposure 81 adjusting resolution 82 adjusting the color saturation of the scanned image 82 adjusting the image...
Quick Reference
Page 5
... of the scanner cover and the white plastic input guides until it is turned off and unplugged from the wall outlet. Cleaning the scanner glass Clean the scanner glass if you want to print, and then press OK. 8 Press or repeatedly to select either Print and Delete or Print... then press OK. Canceling a print job from the standard exit bin. 3 Dampen a clean, lint-free cloth with water. 2 Open the scanner cover. 3 Wipe the scanner glass (which includes the document glass and ADF glass) until they may have already been transmitted to the printer buffer before beginning a new print...
... of the scanner cover and the white plastic input guides until it is turned off and unplugged from the wall outlet. Cleaning the scanner glass Clean the scanner glass if you want to print, and then press OK. 8 Press or repeatedly to select either Print and Delete or Print... then press OK. Canceling a print job from the standard exit bin. 3 Dampen a clean, lint-free cloth with water. 2 Open the scanner cover. 3 Wipe the scanner glass (which includes the document glass and ADF glass) until they may have already been transmitted to the printer buffer before beginning a new print...
