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Lexmark X500n-X502n MFP 7100-XXX • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark international, inc., registered in the United States and/or other countries.
Lexmark X500n-X502n MFP 7100-XXX • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark international, inc., registered in the United States and/or other countries.
Service Manual
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7100-XXX Table of contents Notices and safety information ix Preface xix General information 1-1 Models 1-1 MFP Specifications 1-2 General device technical specifications 1-2 Print engine specifications 1-6 Scan specifications 1-10 Copy specifications 1-11 Fax specifications... information 2-1 Start 2-1 Understanding the operator panel 2-2 Service error codes 2-3 User status messages 2-6 User attendance messages 2-8 Symptom tables 2-11 MFP symptom table 2-11 Print quality symptom table 2-13 Printer service checks 2-14 Main motor service check 2-14 CPU fan service check 2-16 ...
7100-XXX Table of contents Notices and safety information ix Preface xix General information 1-1 Models 1-1 MFP Specifications 1-2 General device technical specifications 1-2 Print engine specifications 1-6 Scan specifications 1-10 Copy specifications 1-11 Fax specifications... information 2-1 Start 2-1 Understanding the operator panel 2-2 Service error codes 2-3 User status messages 2-6 User attendance messages 2-8 Symptom tables 2-11 MFP symptom table 2-11 Print quality symptom table 2-13 Printer service checks 2-14 Main motor service check 2-14 CPU fan service check 2-16 ...
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... service check 2-66 Wrinkle / image migration service check 2-67 Uneven density (right and left 2-68 Spacing table 2-69 Roller specifications 2-69 Diagnostic aids 3-1 Understanding the MFP operator panel 3-1 Retrieving, printing and restoring the MFP settings 3-3 Printing the maintenance and configuration pages 3-3 Setting the country code 3-3 iv Service Manual
... service check 2-66 Wrinkle / image migration service check 2-67 Uneven density (right and left 2-68 Spacing table 2-69 Roller specifications 2-69 Diagnostic aids 3-1 Understanding the MFP operator panel 3-1 Retrieving, printing and restoring the MFP settings 3-3 Printing the maintenance and configuration pages 3-3 Setting the country code 3-3 iv Service Manual
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...the EP process on the X500 3-10 X500 EP steps in detail 3-11 Printer Components 3-19 Paper path components 3-20 X500n specific information 3-20 Paper jam messages 3-22 Accessing jam areas 3-23 Paper Jam A1, rear (tray 1 3-24 Paper ...jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly ...
...the EP process on the X500 3-10 X500 EP steps in detail 3-11 Printer Components 3-19 Paper path components 3-20 X500n specific information 3-20 Paper jam messages 3-22 Accessing jam areas 3-23 Paper Jam A1, rear (tray 1 3-24 Paper ...jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly ...
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... ADF mechanism cover removal 4-55 Operator panel removal 4-57 Locations and connectors 5-1 Printer front and rear views 5-1 Scanner locations 5-3 Electronic components 5-4 Printer engine sensor locations 5-4 MFP circuit board locations 5-5 Fan/motor and interlock switch locations 5-6 Clutch locations 5-7 Symbol and part name table 5-8 Engine controller board wiring diagram 5-9 RIP board 5-15 RIP...
... ADF mechanism cover removal 4-55 Operator panel removal 4-57 Locations and connectors 5-1 Printer front and rear views 5-1 Scanner locations 5-3 Electronic components 5-4 Printer engine sensor locations 5-4 MFP circuit board locations 5-5 Fan/motor and interlock switch locations 5-6 Clutch locations 5-7 Symbol and part name table 5-8 Engine controller board wiring diagram 5-9 RIP board 5-15 RIP...
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... copy functions work with scan function. Models The Lexmark X5xx MFPs are the ideal MFPs for presentations, business graphics, line art, and text. 7100-XXX 1. They use laser diode electrophotographic technology to the office user. The X500n and X502n are available in the following models: Model X500n X502n Configuration Print, copy, scan, network Print, copy...
... copy functions work with scan function. Models The Lexmark X5xx MFPs are the ideal MFPs for presentations, business graphics, line art, and text. 7100-XXX 1. They use laser diode electrophotographic technology to the office user. The X500n and X502n are available in the following models: Model X500n X502n Configuration Print, copy, scan, network Print, copy...
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... recommended and must be used simultaneously. 7100-XXX MFP Specifications General device technical specifications Interfaces USB 2.0 Ethernet 10/100 Base T X500n X X X502n X X Note: The USB 2.0 and network interfaces can be ordered separately. Download the latest Lexmark printer PPD files or printer drivers from www.lexmark.com. 1-2 Service Manual The USB interface supports: • Windows...
... recommended and must be used simultaneously. 7100-XXX MFP Specifications General device technical specifications Interfaces USB 2.0 Ethernet 10/100 Base T X500n X X X502n X X Note: The USB 2.0 and network interfaces can be ordered separately. Download the latest Lexmark printer PPD files or printer drivers from www.lexmark.com. 1-2 Service Manual The USB interface supports: • Windows...
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... 128MB Physical specifications and weight (WIP) The following table contains the dimensions and weights for Windows take advantage of the MFP's functions and increase the MFP's performance wherever possible. 7100-XXX Microsoft Windows • Microsoft Windows Me • Microsoft Windows 2000 Professional •... input tray and starter cartridges. 2 Weight does not include packaging or pubs. Width Depth Height inch inch inch mm mm mm MFP Lexmark X500n/ 18.9 17.2 21 X502n1 480 437 531 Paper options 530-Sheet drawer 18.1 18.5 7.3 460 470 185 530-Sheet tray...
... 128MB Physical specifications and weight (WIP) The following table contains the dimensions and weights for Windows take advantage of the MFP's functions and increase the MFP's performance wherever possible. 7100-XXX Microsoft Windows • Microsoft Windows Me • Microsoft Windows 2000 Professional •... input tray and starter cartridges. 2 Weight does not include packaging or pubs. Width Depth Height inch inch inch mm mm mm MFP Lexmark X500n/ 18.9 17.2 21 X502n1 480 437 531 Paper options 530-Sheet drawer 18.1 18.5 7.3 460 470 185 530-Sheet tray...
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... 8 in (203 mm) 20 in (508 mm) 28 in (711 mm) 10 in (254 mm) 16 in (400 mm) Packaging and shipping dimensions Width MFP* in mm X500n / X502n 23.4 595 Options 530-Sheet drawer 21.9 556 * Includes start-up kit (supplies) Depth in mm 22.6 575 22.4 570 Power and electrical...
... 8 in (203 mm) 20 in (508 mm) 28 in (711 mm) 10 in (254 mm) 16 in (400 mm) Packaging and shipping dimensions Width MFP* in mm X500n / X502n 23.4 595 Options 530-Sheet drawer 21.9 556 * Includes start-up kit (supplies) Depth in mm 22.6 575 22.4 570 Power and electrical...
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... correction option that allows you to +10. 7100-XXX Print engine specifications Print engine resolution 600 x 600 dpi, 1200 x 600 dpi Color balance settings This MFP offers color balance control. It is measured using a simple text (single character) page.
... correction option that allows you to +10. 7100-XXX Print engine specifications Print engine resolution 600 x 600 dpi, 1200 x 600 dpi Color balance settings This MFP offers color balance control. It is measured using a simple text (single character) page.
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... configurations The following table shows the standard number of input sources and output destinations, as well as standard. Sources and capacities X500n / X502n Input sources Number of standard sources 1 Number of optional input drawers 1 Maximum number of input sources1 2 Maximum ... Output destinations Number of each. General information 1-7 Only one optional drawer may vary and is up to media specifications and MFP operating environment. Any information placed outside this specified printable area will not print. Note: All capacities are available. The capacities...
... configurations The following table shows the standard number of input sources and output destinations, as well as standard. Sources and capacities X500n / X502n Input sources Number of standard sources 1 Number of optional input drawers 1 Maximum number of input sources1 2 Maximum ... Output destinations Number of each. General information 1-7 Only one optional drawer may vary and is up to media specifications and MFP operating environment. Any information placed outside this specified printable area will not print. Note: All capacities are available. The capacities...
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... weight Light Normal Heavy Normal Heavy Normal 1-8 Service Manual 7100-XXX Media input types and weights Source Type Standard tray Legal tray 530-Sheet tray MFP menu Item Paper1,2 (grain long) Xerographic or bond paper 60-74 g/m2 (16-19 lb) 60-74 g/m2 (16-19 lb) Paper type Plain paper...
... weight Light Normal Heavy Normal Heavy Normal 1-8 Service Manual 7100-XXX Media input types and weights Source Type Standard tray Legal tray 530-Sheet tray MFP menu Item Paper1,2 (grain long) Xerographic or bond paper 60-74 g/m2 (16-19 lb) 60-74 g/m2 (16-19 lb) Paper type Plain paper...
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The MFP formats the page for the maximum size 8.5 X 14 in the "Media sizes" table Capacity 250 sheets (20 lb paper) 50 Transparencies Orientation Collated Facedown General ...
The MFP formats the page for the maximum size 8.5 X 14 in the "Media sizes" table Capacity 250 sheets (20 lb paper) 50 Transparencies Orientation Collated Facedown General ...
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...bleeding, or releasing hazardous emissions. We recommend that interlock should not be used in the MFP User's Reference. General information 1-13 The laser printing process heats paper to the MFP User's Guide for use with metal clasps, string ties, or metal folding bars - Check...• Recycled paper less than 75 g/m2 (20 lb) may render some papers unsuitable for additional media specifications. Envelopes with the MFP. • Unsuitable papers include punched, embossed, water-marked, perforated media, any particular brand for correct loading and stacking of envelopes....
...bleeding, or releasing hazardous emissions. We recommend that interlock should not be used in the MFP User's Reference. General information 1-13 The laser printing process heats paper to the MFP User's Guide for use with metal clasps, string ties, or metal folding bars - Check...• Recycled paper less than 75 g/m2 (20 lb) may render some papers unsuitable for additional media specifications. Envelopes with the MFP. • Unsuitable papers include punched, embossed, water-marked, perforated media, any particular brand for correct loading and stacking of envelopes....
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... ground is specified. 1-16 Service Manual Tools required for serial number information on the right cover and the inside of the front cover of your MFP.
... ground is specified. 1-16 Service Manual Tools required for serial number information on the right cover and the inside of the front cover of your MFP.
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Acronyms ADF ASIC BOOTP CCD DDNS DHCP DPI DRAM EP ESD FRU HTTP HV HVPS JBIG LAN LASER LCD LED LV LVPS MFP NVRAM MH MMR MR OEM PABX POR POST PQET PSTN RIP SMTP SDRAM SNMP TAD TCP/IP VAC VDC WINS Automatic document feeder Application specific ...
Acronyms ADF ASIC BOOTP CCD DDNS DHCP DPI DRAM EP ESD FRU HTTP HV HVPS JBIG LAN LASER LCD LED LV LVPS MFP NVRAM MH MMR MR OEM PABX POR POST PQET PSTN RIP SMTP SDRAM SNMP TAD TCP/IP VAC VDC WINS Automatic document feeder Application specific ...
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7100-XXX Understanding the operator panel Using the MFP menus Copy Settings Paper Select Sort Density Quality Reduce/Enlarge Machine Settings Speaker Volume Paper Settings Job Timeout Auto Continue Toner Saver Mode Supplies info ...
7100-XXX Understanding the operator panel Using the MFP menus Copy Settings Paper Select Sort Density Quality Reduce/Enlarge Machine Settings Speaker Volume Paper Settings Job Timeout Auto Continue Toner Saver Mode Supplies info ...
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...Busy Dial Failed Scanning Page Job # Dialing Awaiting Re dial Transmitting Receiving Description Action The upper or lower tray is printing. The MFP is install the upper or lower tray. Unable to connect to another device failed. A scan job is transmitting data to the remote ...fax. The MFP is scanning in the cartridge indicated. 7100-XXX User status messages Message Tray (1, 2) Missing Toner Low (C,M,Y,K) Sleep Please Wait READY PC Printing...
...Busy Dial Failed Scanning Page Job # Dialing Awaiting Re dial Transmitting Receiving Description Action The upper or lower tray is printing. The MFP is install the upper or lower tray. Unable to connect to another device failed. A scan job is transmitting data to the remote ...fax. The MFP is scanning in the cartridge indicated. 7100-XXX User status messages Message Tray (1, 2) Missing Toner Low (C,M,Y,K) Sleep Please Wait READY PC Printing...
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received. The fax is warming up. Diagnostic information 2-7 There is an incoming call on the phone line The MFP is answering an in coming call is being These are the normal operating modes. Message TAD Answering Answering incoming Call Warming Up 7100-XXX Description Action A telephone call .
received. The fax is warming up. Diagnostic information 2-7 There is an incoming call on the phone line The MFP is answering an in coming call is being These are the normal operating modes. Message TAD Answering Answering incoming Call Warming Up 7100-XXX Description Action A telephone call .
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.... Paper Jam B Paper is already closed, see "ADF streak service check" on page 2-33. Replace the transfer roll. If the cover is jamming inside the MFP. If problem persists, see "Missing photodeveloper cartridge service check" on page 2-41. If not open, open . If error persists, see "Transfer roller missing service check...
.... Paper Jam B Paper is already closed, see "ADF streak service check" on page 2-33. Replace the transfer roll. If the cover is jamming inside the MFP. If problem persists, see "Missing photodeveloper cartridge service check" on page 2-41. If not open, open . If error persists, see "Transfer roller missing service check...