User's Guide
Page 6
......68 Jams and misfeeds troubleshooting 68 Paper jam in the printer...68 Paper jam in the paper support...68 Paper or specialty media misfeeds...69 Printer does not feed paper, envelopes, or specialty media 69 ...Change paper or photo size setting 72 Clear the carrier jam...72 Clear the paper jam...72 Color ink low...72 Could not detect a proof sheet 72 Computer not connected...73 Insert camera/memory card......been made 73 No photo files found...73 No proof sheet information...73 Only one device or media card is allowed 74 Paper skewed, please reposition 74 Change paper size setting...74...
......68 Jams and misfeeds troubleshooting 68 Paper jam in the printer...68 Paper jam in the paper support...68 Paper or specialty media misfeeds...69 Printer does not feed paper, envelopes, or specialty media 69 ...Change paper or photo size setting 72 Clear the carrier jam...72 Clear the paper jam...72 Color ink low...72 Could not detect a proof sheet 72 Computer not connected...73 Insert camera/memory card......been made 73 No photo files found...73 No proof sheet information...73 Only one device or media card is allowed 74 Paper skewed, please reposition 74 Change paper size setting...74...
User's Guide
Page 22
...and then click the Maintain/Troubleshoot button. 1 Click Start Programs or All Programs Lexmark 3400 Series. 2 Select Solution Center. To open the Solution Center, use one of the printer. Learn how to 's • Contact information • Advanced • View the software version and...and transparencies. • Find the electronic guide for more information. • Learn tips about the printer status and ink level. The Solution Center consists of six tabs: From this tab Printer Status (Main dialog) How To Troubleshooting You can • View the status of these topics:...
...and then click the Maintain/Troubleshoot button. 1 Click Start Programs or All Programs Lexmark 3400 Series. 2 Select Solution Center. To open the Solution Center, use one of the printer. Learn how to 's • Contact information • Advanced • View the software version and...and transparencies. • Find the electronic guide for more information. • Learn tips about the printer status and ink level. The Solution Center consists of six tabs: From this tab Printer Status (Main dialog) How To Troubleshooting You can • View the status of these topics:...
User's Guide
Page 23
... Properties Print Properties is the software that controls the printing function when the printer is complete before installing a new print cartridge. • View shopping options for future use the printer. • Obtain software version information. You can • Install a print... cartridge. You can save the current Print Properties settings for a new cartridge. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot other ink...
... Properties Print Properties is the software that controls the printing function when the printer is complete before installing a new print cartridge. • View shopping options for future use the printer. • Obtain software version information. You can • Install a print... cartridge. You can save the current Print Properties settings for a new cartridge. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot other ink...
User's Guide
Page 27
... Remove each photo as it exits, and allow it rests against the left edge of the paper. Loading various paper types Load up to avoid ink smudging. 27 Note: Photos require more drying time. Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for ...side facing you. (If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. 2 Before loading paper the first time, squeeze and slide the paper guide to the left side of the paper support. 3 Load the paper vertically ...
... Remove each photo as it exits, and allow it rests against the left edge of the paper. Loading various paper types Load up to avoid ink smudging. 27 Note: Photos require more drying time. Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for ...side facing you. (If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. 2 Before loading paper the first time, squeeze and slide the paper guide to the left side of the paper support. 3 Load the paper vertically ...
User's Guide
Page 28
... Photo cards require more drying time. Do not use with inkjet printers. • The envelopes are loaded against the right side of the... against the left edge of the cards. Remove each envelope as it exits, and allow it to dry to avoid ink smudging. 28 Warning: Do not use envelopes that have exposed flap adhesive. - Do not load envelopes with holes, ... as it exits, and allow it to dry to avoid ink smudging. • The print side of the envelopes. Envelopes require more drying time. Note: For best results, load transfers one at a time. • The print side of the ...
... Photo cards require more drying time. Do not use with inkjet printers. • The envelopes are loaded against the right side of the... against the left edge of the cards. Remove each envelope as it exits, and allow it to dry to avoid ink smudging. 28 Warning: Do not use envelopes that have exposed flap adhesive. - Do not load envelopes with holes, ... as it exits, and allow it to dry to avoid ink smudging. • The print side of the envelopes. Envelopes require more drying time. Note: For best results, load transfers one at a time. • The print side of the ...
User's Guide
Page 29
... If the transparencies have a removable strip, each transparency as it exits, and allow it to dry to avoid ink smudging. • The print side of the paper faces you and down toward the printer. • The transparencies are loaded against the right side of the paper support. • The paper guide ... sheets of custom-size paper Make sure • The print side of the labels faces you. • The top of the labels feeds into the printer first. • The adhesive on the labels does not extend to within these dimensions: Width: - 76-216 mm - 3.0-8.5 inches Length: - 127-432 mm - 5.0-17.0...
... If the transparencies have a removable strip, each transparency as it exits, and allow it to dry to avoid ink smudging. • The print side of the paper faces you and down toward the printer. • The transparencies are loaded against the right side of the paper support. • The paper guide ... sheets of custom-size paper Make sure • The print side of the labels faces you. • The top of the labels feeds into the printer first. • The adhesive on the labels does not extend to within these dimensions: Width: - 76-216 mm - 3.0-8.5 inches Length: - 127-432 mm - 5.0-17.0...
User's Guide
Page 55
... completely. 7 Reinsert the print cartridge. 8 Print the document again. 9 If print quality does not improve, clean the print nozzles. For more times. A page prints, forcing ink through the print cartridge nozzles to clean them. 7 Print the document again to verify that the print quality has improved. 8 If print quality has not...
... completely. 7 Reinsert the print cartridge. 8 Print the document again. 9 If print quality does not improve, clean the print nozzles. For more times. A page prints, forcing ink through the print cartridge nozzles to clean them. 7 Print the document again to verify that the print quality has improved. 8 If print quality has not...
User's Guide
Page 56
... country or region Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are printing from the printer except to install it in the indicated cartridge (s) has been depleted. The print cartridge does not print correctly if left exposed for an extended period of Original Lexmark Ink message, the original Lexmark ink in an airtight container...
... country or region Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are printing from the printer except to install it in the indicated cartridge (s) has been depleted. The print cartridge does not print correctly if left exposed for an extended period of Original Lexmark Ink message, the original Lexmark ink in an airtight container...
User's Guide
Page 60
...not install correctly, visit our Web site at www.lexmark.com to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet....countries or regions except the United States, select your printer family. 60 For more information, see "Removing and reinstalling the software" on . 1 Uninstall the printer software, and then reinstall it. b Click the links for the latest software. Check the ink level, and install a new print cartridge if ...
...not install correctly, visit our Web site at www.lexmark.com to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet....countries or regions except the United States, select your printer family. 60 For more information, see "Removing and reinstalling the software" on . 1 Uninstall the printer software, and then reinstall it. b Click the links for the latest software. Check the ink level, and install a new print cartridge if ...
User's Guide
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...the United States, select your printer model. For more information, see "Removing and reinstalling the software" on page 74. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers and downloads. Use Lexmark Premium Photo Paper if you are...colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print Check the ink level, and install a new print cartridge if necessary. Poor text and graphic quality Examples of paper. c Select your operating system. To avoid...
...the United States, select your printer model. For more information, see "Removing and reinstalling the software" on page 74. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers and downloads. Use Lexmark Premium Photo Paper if you are...colors • Light and dark bands in print • Skewed lines • Smudges • Streaks • White lines in print Check the ink level, and install a new print cartridge if necessary. Poor text and graphic quality Examples of paper. c Select your operating system. To avoid...
User's Guide
Page 65
...or region. Scan troubleshooting Scanner does not respond If an error message is not lit" on page 54. Make sure the printer is set as the default printer and is loaded correctly on page 71. For more information, see "Removing and reinstalling the software" on page 49. If... the software still does not install correctly, visit our Web site at www.lexmark.com to Set As Default. 1 Uninstall the printer software, and then reinstall it with a clean, lint-free cloth dampened with water. Check the ink level, and install a new print cartridge if necessary. Partial document or photo...
...or region. Scan troubleshooting Scanner does not respond If an error message is not lit" on page 54. Make sure the printer is set as the default printer and is loaded correctly on page 71. For more information, see "Removing and reinstalling the software" on page 49. If... the software still does not install correctly, visit our Web site at www.lexmark.com to Set As Default. 1 Uninstall the printer software, and then reinstall it with a clean, lint-free cloth dampened with water. Check the ink level, and install a new print cartridge if necessary. Partial document or photo...
User's Guide
Page 68
... print quality Ask that the sender: • Check that the quality of the telephone line connection. • Increase the fax scan resolution. Check the ink level, and install a new cartridge if necessary. 1 Remove the print cartridge. 2 Make sure the sticker and tape have been a problem with the... quality of the original document is blank Ask the sender to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to verify the original document was loaded correctly. Jams and misfeeds troubleshooting Paper...
... print quality Ask that the sender: • Check that the quality of the telephone line connection. • Increase the fax scan resolution. Check the ink level, and install a new cartridge if necessary. 1 Remove the print cartridge. 2 Make sure the sticker and tape have been a problem with the... quality of the original document is blank Ask the sender to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press to verify the original document was loaded correctly. Jams and misfeeds troubleshooting Paper...
User's Guide
Page 72
...that will fit your largest photo size. The memory card may have been removed from the printer, or the photo proof sheet may be loaded incorrectly on page 68. To order supplies..." on page 38, or "Loading original documents on the scanner glass" on page 30. 72 There are one or more information, see "Installing a print cartridge" on page 56. 2 Press to clear the error message...or is closed. 4 Close the scanner unit. 5 Press . Color ink low 1 Check the ink level, and install a new cartridge if necessary. The low ink warning occurs when the cartridge is not a valid proof sheet.
...that will fit your largest photo size. The memory card may have been removed from the printer, or the photo proof sheet may be loaded incorrectly on page 68. To order supplies..." on page 38, or "Loading original documents on the scanner glass" on page 30. 72 There are one or more information, see "Installing a print cartridge" on page 56. 2 Press to clear the error message...or is closed. 4 Close the scanner unit. 5 Press . Color ink low 1 Check the ink level, and install a new cartridge if necessary. The low ink warning occurs when the cartridge is not a valid proof sheet.
User's Guide
Page 80
...cycle -Use of printing media outside of Lexmark specifications -Supplies (such as shown on the date of original purchase as ink) not furnished by Lexmark -Products, components, parts, materials, software, or interfaces not furnished by Lexmark). ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES...failures caused by: -Modification or attachments -Accidents or misuse -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond repair, or if the product is not free of all print cartridges, programs...
...cycle -Use of printing media outside of Lexmark specifications -Supplies (such as shown on the date of original purchase as ink) not furnished by Lexmark -Products, components, parts, materials, software, or interfaces not furnished by Lexmark). ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES...failures caused by: -Modification or attachments -Accidents or misuse -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond repair, or if the product is not free of all print cartridges, programs...
User's Guide
Page 82
...23 album page, creating 40 aligning print cartridge using the computer 54 alignment problem 71 All-In-One Center Maintain/Troubleshoot link 22 opening 20 Saved Images tab 21 Scanning & Copying tab 20 B banner... setting error 74 cleaning print cartridge nozzles 54 coated paper, loading 27 collating copies 34 color ink low 72 computer not connected error 73 Contact Information tab 23 contents, box 13 control panel ... 73 no photo/paper size selection has been made 73 no proof sheet information 73 only one device or media card allowed 74 paper jam 72 paper skewed 74 PictBridge communications error 74 ...
...23 album page, creating 40 aligning print cartridge using the computer 54 alignment problem 71 All-In-One Center Maintain/Troubleshoot link 22 opening 20 Saved Images tab 21 Scanning & Copying tab 20 B banner... setting error 74 cleaning print cartridge nozzles 54 coated paper, loading 27 collating copies 34 color ink low 72 computer not connected error 73 Contact Information tab 23 contents, box 13 control panel ... 73 no photo/paper size selection has been made 73 no proof sheet information 73 only one device or media card allowed 74 paper jam 72 paper skewed 74 PictBridge communications error 74 ...
User's Guide
Page 83
... appears on display 58 index cards loading 28 printing 32 information, finding 9 ink level, checking 22 insert camera/memory card error 73 inserting memory cards 36 PictBridge-enabled digital camera 37 installing print cartridge 52 printer software 74 invalid photo/paper size selection 73 iron-on transfers, loading 28 ... nothing happens when memory card is inserted 70 notices 76, 77, 78, 79 N-up feature 34 O OCR, editing document text 48 only one device or media card allowed 74 ordering supplies 56 orientation, changing landscape 24 portrait 24 P page does not print 59 paper exit tray 14 ...
... appears on display 58 index cards loading 28 printing 32 information, finding 9 ink level, checking 22 insert camera/memory card error 73 inserting memory cards 36 PictBridge-enabled digital camera 37 installing print cartridge 52 printer software 74 invalid photo/paper size selection 73 iron-on transfers, loading 28 ... nothing happens when memory card is inserted 70 notices 76, 77, 78, 79 N-up feature 34 O OCR, editing document text 48 only one device or media card allowed 74 ordering supplies 56 orientation, changing landscape 24 portrait 24 P page does not print 59 paper exit tray 14 ...
User's Guide
Page 85
...error 71 cartridge missing 72 change paper or photo size setting 72 change paper size setting 74 color ink low 72 computer not connected 73 could not detect a proof sheet 72 insert camera/memory card 73... found 73 no photo/paper size selection has been made 73 no proof sheet information 73 only one device or media card allowed 74 paper jam 72 paper skewed 74 PictBridge communications error 74 please ...at the edges of the page 63 poor text and graphic quality 62 print speed is slow 63 printer does not print or respond 64 troubleshooting, scan cannot scan to application 67 partial document or photo ...
...error 71 cartridge missing 72 change paper or photo size setting 72 change paper size setting 74 color ink low 72 computer not connected 73 could not detect a proof sheet 72 insert camera/memory card 73... found 73 no photo/paper size selection has been made 73 no proof sheet information 73 only one device or media card allowed 74 paper jam 72 paper skewed 74 PictBridge communications error 74 please ...at the edges of the page 63 poor text and graphic quality 62 print speed is slow 63 printer does not print or respond 64 troubleshooting, scan cannot scan to application 67 partial document or photo ...