Troubleshooting Guide
Page 1
Once you are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. You are using a USB device For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at www.lexmark.com. You are using the wrong interface...equipment plugged into the outlet is working. • The printer is not turned off and call for Direct USB printing. Lexmark™ W840 Troubleshooting Guide Online technical support Technical support is available on . Checking an unresponsive printer If the printer is not responding, ...
Once you are using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. You are using a USB device For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at www.lexmark.com. You are using the wrong interface...equipment plugged into the outlet is working. • The printer is not turned off and call for Direct USB printing. Lexmark™ W840 Troubleshooting Guide Online technical support Technical support is available on . Checking an unresponsive printer If the printer is not responding, ...
User's Guide
Page 3
... 6 Printer overview ...6 Understanding the printer operator panel ...9 Chapter 2: Installing drivers for local printing 11 Windows ...11 Macintosh ...15 UNIX/Linux ...16 Chapter 3: Installing drivers for network printing 17 Printing a network setup page ...17 Assigning a printer IP address ...17 Verifying the IP settings ...18 Windows ...18 Macintosh ...22 UNIX/Linux ...24 NetWare ...24 Chapter 4: Installing...
... 6 Printer overview ...6 Understanding the printer operator panel ...9 Chapter 2: Installing drivers for local printing 11 Windows ...11 Macintosh ...15 UNIX/Linux ...16 Chapter 3: Installing drivers for network printing 17 Printing a network setup page ...17 Assigning a printer IP address ...17 Verifying the IP settings ...18 Windows ...18 Macintosh ...22 UNIX/Linux ...24 NetWare ...24 Chapter 4: Installing...
User's Guide
Page 11
... and the software. If attaching a local printer, install the printer driver on the Lexmark Web site at www.lexmark.com. Use the drivers CD that shipped with the printer to page 11 11 12 13 15 16 Windows Some Windows operating systems may already include a printer driver that lets the computer communicate with the printer. The printer...
... and the software. If attaching a local printer, install the printer driver on the Lexmark Web site at www.lexmark.com. Use the drivers CD that shipped with the printer to page 11 11 12 13 15 16 Windows Some Windows operating systems may already include a printer driver that lets the computer communicate with the printer. The printer...
User's Guide
Page 12
... computer. 6 Specify the location of the custom printer driver on the printer. It may take some time for the drivers to load. 6 Close the drivers CD installer application. 7 Connect the USB cable, and turn on the drivers CD. Using Windows 95 and Windows 98 (first edition) 1 Turn on the screen. ...\Win_9xMe\ Where D is created in the printers folder of the CD-ROM drive. 7 Click OK. Windows 12 Installing drivers for Windows 95 and Windows 98 (first edition) operating systems. 4 When prompted, select Local printer. 5 Click Have Disk. The Suggested option is not available for ...
... computer. 6 Specify the location of the custom printer driver on the printer. It may take some time for the drivers to load. 6 Close the drivers CD installer application. 7 Connect the USB cable, and turn on the drivers CD. Using Windows 95 and Windows 98 (first edition) 1 Turn on the screen. ...\Win_9xMe\ Where D is created in the printers folder of the CD-ROM drive. 7 Click OK. Windows 12 Installing drivers for Windows 95 and Windows 98 (first edition) operating systems. 4 When prompted, select Local printer. 5 Click Have Disk. The Suggested option is not available for ...
User's Guide
Page 13
...press change). (where is the setting required for a Note the following in the printer. 2 Install a printer driver on the operator panel. Windows 13 Installing a printer driver A printer driver must be set to find the serial parameters. b Press until Menu Settings Page appears, and then press ....be installed on the computer that the serial parameters are correct. Setting parameters in Using Windows 95 and Windows 98 (first edition). 1 Insert the drivers CD. Installing drivers for local printing Serial printing With serial printing, data is not available. Although serial...
...press change). (where is the setting required for a Note the following in the printer. 2 Install a printer driver on the operator panel. Windows 13 Installing a printer driver A printer driver must be set to find the serial parameters. b Press until Menu Settings Page appears, and then press ....be installed on the computer that the serial parameters are correct. Setting parameters in Using Windows 95 and Windows 98 (first edition). 1 Insert the drivers CD. Installing drivers for local printing Serial printing With serial printing, data is not available. Although serial...
User's Guide
Page 14
... printer setup is installed, the serial parameters must match exactly to the serial parameters set the serial parameters to the printer driver. Windows 14 The serial parameters in the communications port must be set for the communications port assigned to the exact same serial parameters...the printer settings under the Serial Standard (or Serial Option X) heading on the Menu Settings page printed previously. 6 Click OK, and close all the windows. 7 Print a test page to complete the printer software installation. d Click Print Test Page. a Click Start Æ Settings Æ Printers....
... printer setup is installed, the serial parameters must match exactly to the serial parameters set the serial parameters to the printer driver. Windows 14 The serial parameters in the communications port must be set for the communications port assigned to the exact same serial parameters...the printer settings under the Serial Standard (or Serial Option X) heading on the Menu Settings page printed previously. 6 Click OK, and close all the windows. 7 Print a test page to complete the printer software installation. d Click Print Test Page. a Click Start Æ Settings Æ Printers....
User's Guide
Page 16
...OK. UNIX/Linux Local printing is supported on many UNIX and Linux platforms, such as a desktop printer. All the printer driver packages support local printing using Lexmark printers in the USB Printer Selection list, make sure the USB cable is properly connected, and the printer is now saved.../Linux 16 Make sure the printer PPD now matches the printer in the original Printer (USB) window. 7 In the PostScript Printer Description (PPD) File section, click Auto Setup. Visit the Lexmark Web site at www.lexmark.com. The printer appears in use. 8 Click Create, and click Save. 9 Specify a ...
...OK. UNIX/Linux Local printing is supported on many UNIX and Linux platforms, such as a desktop printer. All the printer driver packages support local printing using Lexmark printers in the USB Printer Selection list, make sure the USB cable is properly connected, and the printer is now saved.../Linux 16 Make sure the printer PPD now matches the printer in the original Printer (USB) window. 7 In the PostScript Printer Description (PPD) File section, click Auto Setup. Visit the Lexmark Web site at www.lexmark.com. The printer appears in use. 8 Click Create, and click Save. 9 Specify a ...
User's Guide
Page 18
... TCP/IP port-Windows 2000, Windows XP, and Windows Server 2003 • LPR-Windows NT 4.0 • Lexmark Enhanced TCP/IP port-Windows 98 SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 For basic printer functionality, install a system printer driver and use with all the printers on the Lexmark Web site at www.lexmark.com. However, using Windows 2000). Look under...
... TCP/IP port-Windows 2000, Windows XP, and Windows Server 2003 • LPR-Windows NT 4.0 • Lexmark Enhanced TCP/IP port-Windows 98 SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 For basic printer functionality, install a system printer driver and use with all the printers on the Lexmark Web site at www.lexmark.com. However, using Windows 2000). Look under...
User's Guide
Page 19
...to page Windows 98 SE, 19 Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server 2003 Windows NT 4.0, 20 Windows 2000, Windows XP, or Windows Server 2003 Direct printing using a local cable, such as USB. • Printer drivers are typically installed on the computer attached to the printer. • During driver installation,..., print a network setup page, and look under the TCP/IP heading. b Select Lexmark Enhanced TCP/IP Port, and enter the information to one of available ports. Windows 19 This can be "shared" so that other network computers can print to it. ...
...to page Windows 98 SE, 19 Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server 2003 Windows NT 4.0, 20 Windows 2000, Windows XP, or Windows Server 2003 Direct printing using a local cable, such as USB. • Printer drivers are typically installed on the computer attached to the printer. • During driver installation,..., print a network setup page, and look under the TCP/IP heading. b Select Lexmark Enhanced TCP/IP Port, and enter the information to one of available ports. Windows 19 This can be "shared" so that other network computers can print to it. ...
User's Guide
Page 20
... printing: Server Printer 1 Install a custom printer driver. c Click Agree to load. Clients The Suggested option is the default installation for network printing Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Note: Install the printer software before ... Æ Sharing. For example, in the text box. Windows 20 a Launch the drivers CD. f Close the drivers CD installer application. d Select the Shared as a server), follow the instructions on the network." Installing drivers for local and network-attached setup. b Click Install Printer...
... printing: Server Printer 1 Install a custom printer driver. c Click Agree to load. Clients The Suggested option is the default installation for network printing Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Note: Install the printer software before ... Æ Sharing. For example, in the text box. Windows 20 a Launch the drivers CD. f Close the drivers CD installer application. d Select the Shared as a server), follow the instructions on the network." Installing drivers for local and network-attached setup. b Click Install Printer...
User's Guide
Page 21
... this is copied from the server to the client computer. If no system driver is just enough information to send a print job to the printer. 1 Double-click Network Neighborhood on the Windows desktop of the client computer. 2 Locate the host name of the server computer, and double-... and click Finish. 9 Print a test page to verify printer installation. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Windows 21 Network clients retain control of the printer in the text box. Using the peer-to-peer method With ...
... this is copied from the server to the client computer. If no system driver is just enough information to send a print job to the printer. 1 Double-click Network Neighborhood on the Windows desktop of the client computer. 2 Locate the host name of the server computer, and double-... and click Finish. 9 Print a test page to verify printer installation. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Windows 21 Network clients retain control of the printer in the text box. Using the peer-to-peer method With ...
User's Guide
Page 23
... site at www.lexmark.com. Note: A PPD for the printer is also available in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file. Installing drivers for network printing • If the PPD file displayed in the Summary window is correct for the printer...is complete. • If the PPD file displayed in the Summary window is complete. Note: A PPD file provides detailed information about the capabilities of the agreement. Mac OS 9.x Step 1: Install a custom PPD file 1 Insert the drivers CD. d Click Continue after viewing the Readme file. a Double-click...
... site at www.lexmark.com. Note: A PPD for the printer is also available in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file. Installing drivers for network printing • If the PPD file displayed in the Summary window is correct for the printer...is complete. • If the PPD file displayed in the Summary window is complete. Note: A PPD file provides detailed information about the capabilities of the agreement. Mac OS 9.x Step 1: Install a custom PPD file 1 Insert the drivers CD. d Click Continue after viewing the Readme file. a Double-click...
User's Guide
Page 24
... on the Lexmark Web site at www.lexmark.com. The User's Guide in UNIX and Linux environments. NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint). For the latest information about installing a network printer in the Chooser. 7 Close the Chooser window. 8 Verify printer installation. These packages are available on the drivers CD and...
... on the Lexmark Web site at www.lexmark.com. The User's Guide in UNIX and Linux environments. NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint). For the latest information about installing a network printer in the Chooser. 7 Close the Chooser window. 8 Verify printer installation. These packages are available on the drivers CD and...
User's Guide
Page 45
... releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the Lexmark Web site at www.lexmark.com/publications. Have excessive curl or twist. - Have an interlocking design. - Have any...for information about this setting.) Check with the manufacturer or vendor to Transparency from the printer driver or from sticking together. Understanding paper and specialty media guidelines Transparencies Feed transparencies from the multipurpose... used. Envelopes with output bins. Contain windows, holes, perforations, cutouts or embossing. -
... releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the Lexmark Web site at www.lexmark.com/publications. Have excessive curl or twist. - Have an interlocking design. - Have any...for information about this setting.) Check with the manufacturer or vendor to Transparency from the printer driver or from sticking together. Understanding paper and specialty media guidelines Transparencies Feed transparencies from the multipurpose... used. Envelopes with output bins. Contain windows, holes, perforations, cutouts or embossing. -
User's Guide
Page 61
... the specific job you choose Print from a software application, a window representing the printer driver opens. Print settings selected from the driver override the default settings selected from the Lexmark Web site. Updated drivers, as well as the pages you can also use the Lexmark custom printer drivers supplied with a feature in the dialog. To support all of...
... the specific job you choose Print from a software application, a window representing the printer driver opens. Print settings selected from the driver override the default settings selected from the Lexmark Web site. Updated drivers, as well as the pages you can also use the Lexmark custom printer drivers supplied with a feature in the dialog. To support all of...
User's Guide
Page 66
Printing Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 In the "Copies & Pages" or "General" pop-up menu, select Job Routing. For ... jobs appears, and then press . 3 Press until the appears next to the job you are ready to retrieve your confidential print job, and follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to your user name, and then press . 4 Enter your confidential print job, and follow the At...
Printing Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 In the "Copies & Pages" or "General" pop-up menu, select Job Routing. For ... jobs appears, and then press . 3 Press until the appears next to the job you are ready to retrieve your confidential print job, and follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to your user name, and then press . 4 Enter your confidential print job, and follow the At...
User's Guide
Page 95
.... Jobs do not The documents contain print. For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at http:// support.lexmark.com and click on KnowledgeBase to receive data. The specified output bin Remove the stack of paper from the output ...for Direct USB printing. The USB device you are running Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 and using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. You are using the wrong printer driver or are printing to print. Verify that you are ...
.... Jobs do not The documents contain print. For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at http:// support.lexmark.com and click on KnowledgeBase to receive data. The specified output bin Remove the stack of paper from the output ...for Direct USB printing. The USB device you are running Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 and using a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. You are using the wrong printer driver or are printing to print. Verify that you are ...
Help Menu Pages
Page 1
... that shipped with the printer. 2 Click Install Printer and Software. The Suggested option is the default installation for local printing using Windows 1 Launch the drivers CD that you need to receive jobs. Plugging in step 1 should satisfy the plug and play is ready to install utilities, ...change settings, or customize device drivers, select Custom. Note: Some Windows operating systems require that shipped with the printer. Be sure to match the USB symbol on the cable to see if...
... that shipped with the printer. 2 Click Install Printer and Software. The Suggested option is the default installation for local printing using Windows 1 Launch the drivers CD that you need to receive jobs. Plugging in step 1 should satisfy the plug and play is ready to install utilities, ...change settings, or customize device drivers, select Custom. Note: Some Windows operating systems require that shipped with the printer. Be sure to match the USB symbol on the cable to see if...
Help Menu Pages
Page 2
... installation are shipped with the product. You can find some additional information on the drivers CD that the printer is not listed, click Add Port. Connection Guide Page 2 of 2 Installing printer and software for network printing using Windows 1 Make sure the printer is turned off and unplugged. 2 Connect the printer to a LAN...
... installation are shipped with the product. You can find some additional information on the drivers CD that the printer is not listed, click Add Port. Connection Guide Page 2 of 2 Installing printer and software for network printing using Windows 1 Make sure the printer is turned off and unplugged. 2 Connect the printer to a LAN...