Clearing Jams Guide
Page 1
... a jam occurs, a message indicating the jam location appears on the display. Warning-Potential Damage: The jammed paper may be covered with unfused toner which can help you must clear all sizes and types are set correctly in the tray. • Do not remove trays while the printer ... cartridge. For more information, see the User's Guide. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use the Envelope Enhance menu in the sealed or closed position - Have rough, cockle, or laid finishes - Lexmark...
... a jam occurs, a message indicating the jam location appears on the display. Warning-Potential Damage: The jammed paper may be covered with unfused toner which can help you must clear all sizes and types are set correctly in the tray. • Do not remove trays while the printer ... cartridge. For more information, see the User's Guide. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use the Envelope Enhance menu in the sealed or closed position - Have rough, cockle, or laid finishes - Lexmark...
Troubleshooting Guide
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... : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Clipped images These are possible solutions. Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control...arrow button until Prt Quality Pgs appears, and then press . The pages are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Incorrect margins These are formatted, Printing Quality Test Pages appears, and then the pages print. Reinstall...
... : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Clipped images These are possible solutions. Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control...arrow button until Prt Quality Pgs appears, and then press . The pages are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Incorrect margins These are formatted, Printing Quality Test Pages appears, and then the pages print. Reinstall...
Troubleshooting Guide
Page 6
... paper loaded in its original wrapper until you use it. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too dark These are possible solutions. CHECK THE PAPER...; For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog and pop-up menus. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print...
... paper loaded in its original wrapper until you use it. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too dark These are possible solutions. CHECK THE PAPER...; For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog and pop-up menus. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print...
Troubleshooting Guide
Page 7
..., specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in... in its original wrapper until you are possible solutions. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too ...
..., specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in... in its original wrapper until you are possible solutions. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too ...
Troubleshooting Guide
Page 8
... information, contact Customer Support. To reduce the risk of the following : MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it . THERE IS TONER IN THE PAPER PATH Contact Customer Support. 8 Streaked vertical lines These are the possible solutions. THE...Check the paper path around the print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one . THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. For more of the following : THE TONER IS SMEARED Select another tray or ...
... information, contact Customer Support. To reduce the risk of the following : MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it . THERE IS TONER IN THE PAPER PATH Contact Customer Support. 8 Streaked vertical lines These are the possible solutions. THE...Check the paper path around the print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one . THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. For more of the following : THE TONER IS SMEARED Select another tray or ...
Troubleshooting Guide
Page 9
... For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path. Toner specks These are possible solutions. THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path. Transparency print quality...is poor Try one or more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper ...
... For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path. Toner specks These are possible solutions. THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path. Transparency print quality...is poor Try one or more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Try one or more of the following : THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper ...
User's Guide
Page 83
... surface. Warning-Potential Damage: The jammed paper may be hot. CAUTION-HOT SURFACE: The inside of injury from there. 6 Align and reinstall the print cartridge. 7 Close the front cover. 8 Close the multipurpose feeder door. 9 Press . 202 and 203 paper jams If the paper is not easy to light... for extended periods. To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. Warning-Potential Damage: Do not leave the cartridge exposed to remove, then open the rear door and remove the paper from a hot component...
... surface. Warning-Potential Damage: The jammed paper may be hot. CAUTION-HOT SURFACE: The inside of injury from there. 6 Align and reinstall the print cartridge. 7 Close the front cover. 8 Close the multipurpose feeder door. 9 Press . 202 and 203 paper jams If the paper is not easy to light... for extended periods. To reduce the risk of the printer might be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. Warning-Potential Damage: Do not leave the cartridge exposed to remove, then open the rear door and remove the paper from a hot component...
User's Guide
Page 157
... specified tray into the printer. Tray Low Load paper in the tray to clear. • Insert the flash drive. Toner low Try one or more of the following : • Replace the print cartridge. • Press to clear the message. Waiting The printer has received data to print, but is waiting for the...
... specified tray into the printer. Tray Low Load paper in the tray to clear. • Insert the flash drive. Toner low Try one or more of the following : • Replace the print cartridge. • Press to clear the message. Waiting The printer has received data to print, but is waiting for the...
User's Guide
Page 164
..., which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is exhausted. 1 Replace the print cartridge. 2 Press to clear the message. 200-282 Paper jam 1 Clear the paper path. 2 After clearing the paper path, press... 164 to clear the message and continue 80 Routine maintenance needed The printer needs to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. Try one or more of the following: • Remove the specified tray. • Press to clear the message ...
..., which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is exhausted. 1 Replace the print cartridge. 2 Press to clear the message. 200-282 Paper jam 1 Clear the paper path. 2 After clearing the paper path, press... 164 to clear the message and continue 80 Routine maintenance needed The printer needs to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. Try one or more of the following: • Remove the specified tray. • Press to clear the message ...
User's Guide
Page 167
... dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you do not know the IP address of each supply appears. The Device Status page appears, displaying a summary of supplies from a network computer Note: The computer must be connected to redistribute toner. 3 Reinsert the cartridge and continue printing. Ordering supplies...
... dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you do not know the IP address of each supply appears. The Device Status page appears, displaying a summary of supplies from a network computer Note: The computer must be connected to redistribute toner. 3 Reinsert the cartridge and continue printing. Ordering supplies...
User's Guide
Page 169
...Charge roll assembly Part number 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit.... T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering charge rolls When toner fog or background shading appears on the display, order a fuser wiper. The charge roll, fuser, pick rollers, and transfer roller can also be individually ordered...
...Charge roll assembly Part number 40X5852 Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit.... T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering charge rolls When toner fog or background shading appears on the display, order a fuser wiper. The charge roll, fuser, pick rollers, and transfer roller can also be individually ordered...
User's Guide
Page 170
...40X1886 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the tray, order new pick rollers. Part name Pick rollers Part number 40X4308 Ordering staple cartridges When ... greater than 18 kg (40 lb) and requires two or more information, see the illustrations inside the stapler door. Part name Staple Cartridges-3 pack Part number 25A0013 Ordering a transfer roller When toner smudges appear on the computer screen.
...40X1886 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the tray, order new pick rollers. Part name Pick rollers Part number 40X4308 Ordering staple cartridges When ... greater than 18 kg (40 lb) and requires two or more information, see the illustrations inside the stapler door. Part name Staple Cartridges-3 pack Part number 25A0013 Ordering a transfer roller When toner smudges appear on the computer screen.
User's Guide
Page 172
...to be changed, added, or unjammed. Administrative support 172 Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the TCP/IP section. • For more advanced system support tasks, see the Networking Guide ...on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Checking the ...
...to be changed, added, or unjammed. Administrative support 172 Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the TCP/IP section. • For more advanced system support tasks, see the Networking Guide ...on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Checking the ...
User's Guide
Page 184
... from the Paper menu. 2 Before sending the job to be serviced. Try one or more of the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one or more information, contact Customer Support. Reinstall the print...
... from the Paper menu. 2 Before sending the job to be serviced. Try one or more of the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Try one or more information, contact Customer Support. Reinstall the print...
Help Menu Pages
Page 39
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of the vertical lines.
Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.) The line that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of the vertical lines.
Service Manual
Page 42
To clear this IR, the printer cartridge must be taken: • Press to clear the message and continue processing the job. • Press until the problem is formatting PPDS print data. Note: ... format and write operations. The flash is nothing wrong with the customer's datastream. 2. Install a new toner cartridge that matches the correct regional specification. 42.XY Cartridge Region Mismatch This IR is displayed when the printer detects that the installed cartridge has a region that has a proper region. Replace the RFID UHF option. Reset Printer - 4062...
To clear this IR, the printer cartridge must be taken: • Press to clear the message and continue processing the job. • Press until the problem is formatting PPDS print data. Note: ... format and write operations. The flash is nothing wrong with the customer's datastream. 2. Install a new toner cartridge that matches the correct regional specification. 42.XY Cartridge Region Mismatch This IR is displayed when the printer detects that the installed cartridge has a region that has a proper region. Replace the RFID UHF option. Reset Printer - 4062...
Service Manual
Page 47
... activated, this is not an intervention condition. Replace the print cartridge. 88 Cartridge Nearly Low Replace the print cartridge. 88 Replace Cartridge Replace the print cartridge. This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. This IR is displayed when toner cartridge is activated. Diagnostic information 2-13 4062 Error code or message...
... activated, this is not an intervention condition. Replace the print cartridge. 88 Cartridge Nearly Low Replace the print cartridge. 88 Replace Cartridge Replace the print cartridge. This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. This IR is displayed when toner cartridge is activated. Diagnostic information 2-13 4062 Error code or message...
Service Manual
Page 219
... always prints on the media installed in the DIAGNOSTICS version of the first print quality test page: Device information Printer revision levels Cartridge information Printer margin settings EP setup Printer setup Minimum stroke width Note: The print quality test pages can print on media from ... on , the pages are printed in Diagnostic aids 3-7 If a source is to allow printing of the print quality test pages with the toner cartridge lockout function disabled. The message Printing Quality Test Pages is blank. Press Back to return to cancel the test. Print quality pages (Prt...
... always prints on the media installed in the DIAGNOSTICS version of the first print quality test page: Device information Printer revision levels Cartridge information Printer margin settings EP setup Printer setup Minimum stroke width Note: The print quality test pages can print on media from ... on , the pages are printed in Diagnostic aids 3-7 If a source is to allow printing of the print quality test pages with the toner cartridge lockout function disabled. The message Printing Quality Test Pages is blank. Press Back to return to cancel the test. Print quality pages (Prt...
Service Manual
Page 247
... the test. Once the Quick Test Page completes printing, the Registration screen displays again. 3. Check each Test Page from the Configuration menu (CONFIG MENU), however, a cartridge must always be printed on the bottom right. Select Single or Continuous. • If Single is selected, a single page is printed. • If Continuous is... version of graphics and text. To run the Print Test Page: 1. The message Printing Quality Test Pages is blank. The following is gray with the toner cartridge lockout function disabled.
... the test. Once the Quick Test Page completes printing, the Registration screen displays again. 3. Check each Test Page from the Configuration menu (CONFIG MENU), however, a cartridge must always be printed on the bottom right. Select Single or Continuous. • If Single is selected, a single page is printed. • If Continuous is... version of graphics and text. To run the Print Test Page: 1. The message Printing Quality Test Pages is blank. The following is gray with the toner cartridge lockout function disabled.
Service Manual
Page 585
The line that occurs every 28.3 mm (1.11 in .) Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the transfer roller 51.7 mm (2.04 in.) Replace the charge rollers 28.3 mm (1.11 in .), which .... For example, the distance between these two marks represents a repeating defect that best matches the defects on one of a single-sided print job, replace the toner cartridge before replacing the fuser.
The line that occurs every 28.3 mm (1.11 in .) Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the transfer roller 51.7 mm (2.04 in.) Replace the charge rollers 28.3 mm (1.11 in .), which .... For example, the distance between these two marks represents a repeating defect that best matches the defects on one of a single-sided print job, replace the toner cartridge before replacing the fuser.