Troubleshooting Guide
Page 6
... specify the type from the Print dialog. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Paper curl These are possible solutions. Try one or more of the following : THE PAPER MAY HAVE ABSORBED MOISTURE DUE... For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its ...
... specify the type from the Print dialog. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Paper curl These are possible solutions. Try one or more of the following : THE PAPER MAY HAVE ABSORBED MOISTURE DUE... For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its ...
Troubleshooting Guide
Page 7
...51.7 mm (2.04 in .) Skewed print These are using paper that meets the printer specifications. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm ...(3.75 in .). THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER Avoid textured paper with rough finishes. THE PRINT...
...51.7 mm (2.04 in .) Skewed print These are using paper that meets the printer specifications. Replace the print cartridge if the defects occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm ...(3.75 in .). THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. CHECK THE PAPER Avoid textured paper with rough finishes. THE PRINT...
User's Guide
Page 155
... printer Wait for the message to restore all held jobs. When factory default settings are deleted. Try one or more of the following : • Replace the fuser wiper. • Press the arrow buttons until Quit restoring appears, and then press to clear the message and continue printing. Understanding printer messages 155 Restore...
... printer Wait for the message to restore all held jobs. When factory default settings are deleted. Try one or more of the following : • Replace the fuser wiper. • Press the arrow buttons until Quit restoring appears, and then press to clear the message and continue printing. Understanding printer messages 155 Restore...
User's Guide
Page 156
... printed pages from the standard exit bin to clear the message. The message clears when all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Staples empty or misfed to clear the message and continue stapling. card stock would print less since it is...
... printed pages from the standard exit bin to clear the message. The message clears when all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Staples empty or misfed to clear the message and continue stapling. card stock would print less since it is...
User's Guide
Page 164
...buttons until Continue appears, and then press to continue printing. Understanding printer messages 164 Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Replace cartridge The print cartridge is exhausted. 1 Replace the print cartridge. 2 Press to clear the message. 200-282 Paper jam 1... hard disk. • Install a larger printer hard disk. to clear the message and continue 80 Routine maintenance needed The printer needs to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low.
...buttons until Continue appears, and then press to continue printing. Understanding printer messages 164 Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Replace cartridge The print cartridge is exhausted. 1 Replace the print cartridge. 2 Press to clear the message. 200-282 Paper jam 1... hard disk. • Install a larger printer hard disk. to clear the message and continue 80 Routine maintenance needed The printer needs to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low.
User's Guide
Page 168
...a maintenance kit When 80 Routine maintenance needed appears, order a maintenance kit. Recommended print cartridges Part name For the US and Canada Print Cartridge Lexmark Return Program Cartridge Regular cartridge T650A11A T650A21A High Yield Print Cartridge T650H11A T650H21A Extra High Yield Print Cartridge* T654X11A High Yield Print Cartridge for Label... Print Cartridge for Label Applications* T654X04L Not applicable * Available for the T654 models. The maintenance kit contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the...
...a maintenance kit When 80 Routine maintenance needed appears, order a maintenance kit. Recommended print cartridges Part name For the US and Canada Print Cartridge Lexmark Return Program Cartridge Regular cartridge T650A11A T650A21A High Yield Print Cartridge T650H11A T650H21A Extra High Yield Print Cartridge* T654X11A High Yield Print Cartridge for Label... Print Cartridge for Label Applications* T654X04L Not applicable * Available for the T654 models. The maintenance kit contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the...
User's Guide
Page 169
... (100 V) 40X4418 (110 V) 40X1871 (220 V) 40X5853 (100 V) 40X5854 (110 V) 40X5855 (220 V) Ordering a fuser wiper When Replace wiper appears on the fuser. The charge roll, fuser, pick rollers, and transfer roller can also be individually ordered and replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge...
... (100 V) 40X4418 (110 V) 40X1871 (220 V) 40X5853 (100 V) 40X5854 (110 V) 40X5855 (220 V) Ordering a fuser wiper When Replace wiper appears on the fuser. The charge roll, fuser, pick rollers, and transfer roller can also be individually ordered and replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge...
User's Guide
Page 187
... BE WORN OR DEFECTIVE Replace the fuser. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is .... CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From...
... BE WORN OR DEFECTIVE Replace the fuser. Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is .... CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From...
User's Guide
Page 189
... occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in .) Skewed...
... occur every: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) Replace the fuser if the defects occur every: • 88.0 mm (3.46 in.) • 95.2 mm (3.75 in .). Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in .) Skewed...
User's Guide
Page 215
...bin 153 Reattach bin - 153 Reattach envelope feeder 154 recycled paper using 67 recycling Lexmark products 170 WEEE statement 198 Remote Management Active 154 Remove packaging material, check 154 ... printing for Windows users 75 Resetting active bin 155 Resetting the printer 155 Resetting without replacing may affect print quality. 155 Restore Held Jobs? 155 Restoring Factory Defaults 155 Restoring Held...supplies conserving 166 status of 167 storing 166 supplies, ordering charge rolls 169 fuser 169 fuser wiper 169 maintenance kit 168 pick rollers 170 print cartridges 167 staple cartridges ...
...bin 153 Reattach bin - 153 Reattach envelope feeder 154 recycled paper using 67 recycling Lexmark products 170 WEEE statement 198 Remote Management Active 154 Remove packaging material, check 154 ... printing for Windows users 75 Resetting active bin 155 Resetting the printer 155 Resetting without replacing may affect print quality. 155 Restore Held Jobs? 155 Restoring Factory Defaults 155 Restoring Held...supplies conserving 166 status of 167 storing 166 supplies, ordering charge rolls 169 fuser 169 fuser wiper 169 maintenance kit 168 pick rollers 170 print cartridges 167 staple cartridges ...
Help Menu Pages
Page 39
The line that best matches the defects on one of the vertical lines. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
The line that best matches the defects on one of the vertical lines. Print defects Page 39 of 42 Print defects Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. Replace the charge rolls 28.3 mm (1.11 in.) Replace the transfer roller 51.7 mm (2.04 in.) Change the toner cartridge 47.8 mm or 96.8 mm (1.88 in.) (3.81 in.) Replace the fuser 88.0 mm or 95.2 mm (3.46 in.) (3.75 in.)
Help Menu Pages
Page 41
...for the T652 and T654 models. The charge roll, transfer roller, and pick rollers can also be individually ordered and replaced as necessary....: Using certain types of paper may require more frequent replacement of 42 Part name Lexmark Return Program Cartridge High Yield Print Cartridge for Label Applications...replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name Maintenance kit Part number 40X4723 (100 V non-contact fuser) 40X4724 (110 V non-contact fuser) 40X4765 (220 V non-contact fuser) 40X4766 (100 V contact fuser) 40X4767 (110 V contact fuser...
...for the T652 and T654 models. The charge roll, transfer roller, and pick rollers can also be individually ordered and replaced as necessary....: Using certain types of paper may require more frequent replacement of 42 Part name Lexmark Return Program Cartridge High Yield Print Cartridge for Label Applications...replace the pick rollers, the charge roll, the transfer roller, and the fuser. Part name Maintenance kit Part number 40X4723 (100 V non-contact fuser) 40X4724 (110 V non-contact fuser) 40X4765 (220 V non-contact fuser) 40X4766 (100 V contact fuser) 40X4767 (110 V contact fuser...
Service Manual
Page 9
... ...4-2 Oscillating printhead assembly electronic adjustment ...4-3 Alignment assembly adjustment ...4-4 Fuser solenoid adjustment ...4-6 Gap adjustment ...4-6 Removals ...4-7 Replacement note: To replace a removed part, reverse the order of removal unless noted otherwise...4-7 Access door removal (T650, T652, T654) ...4-8 Alignment assembly removal (T650, T652, T654) ...4-8 Connection access cover, rear removal (T650, T652, T654) ...4-11 Connection bezel assembly, rear removal (T650) ...4-11...
... ...4-2 Oscillating printhead assembly electronic adjustment ...4-3 Alignment assembly adjustment ...4-4 Fuser solenoid adjustment ...4-6 Gap adjustment ...4-6 Removals ...4-7 Replacement note: To replace a removed part, reverse the order of removal unless noted otherwise...4-7 Access door removal (T650, T652, T654) ...4-8 Alignment assembly removal (T650, T652, T654) ...4-8 Connection access cover, rear removal (T650, T652, T654) ...4-11 Connection bezel assembly, rear removal (T650) ...4-11...
Service Manual
Page 36
...an example of the events that the cord is free from the air conditioning system. Check all attached options for proper installation. The fuser unit assembly lamps turn on . 2. Release the buttons after 10 seconds. Turn the machine on . 5. Turn the printer off.... 4. The Lexmark splash screen appears with a progress bar in a place where volatile gas or inflammable gas is loaded. 3. Entering Diagnostics mode 1. Customer maintenance parts have been replaced at a place subjected to the User's Guide for proper attachment and electrical connection. The fuser cooling fan turns...
...an example of the events that the cord is free from the air conditioning system. Check all attached options for proper installation. The fuser unit assembly lamps turn on . 2. Release the buttons after 10 seconds. Turn the machine on . 5. Turn the printer off.... 4. The Lexmark splash screen appears with a progress bar in a place where volatile gas or inflammable gas is loaded. 3. Entering Diagnostics mode 1. Customer maintenance parts have been replaced at a place subjected to the User's Guide for proper attachment and electrical connection. The fuser cooling fan turns...
Service Manual
Page 46
... the message. 4062 Error code or message 59 Error contents Description/Action Possible repair actions Incompatible Output Bin [x] An incompatible output bin is necessary to replace the fuser assembly, transfer roller, charge roll, and pick rolls at this interval to maintain the print quality and reliability of the printer. Remove the incompatible...
... the message. 4062 Error code or message 59 Error contents Description/Action Possible repair actions Incompatible Output Bin [x] An incompatible output bin is necessary to replace the fuser assembly, transfer roller, charge roll, and pick rolls at this interval to maintain the print quality and reliability of the printer. Remove the incompatible...
Service Manual
Page 53
... has failed or caused high mechanical load due to sensor (fuser output) late jam service check. on the system card assembly. 3. Check all connections on page 4-54. Replace the system card assembly if problem remains. Go to "Output cover assembly removal (T650, T652, T654)" on the printhead assembly 2. See "Sensor (narrow media) late...
... has failed or caused high mechanical load due to sensor (fuser output) late jam service check. on the system card assembly. 3. Check all connections on page 4-54. Replace the system card assembly if problem remains. Go to "Output cover assembly removal (T650, T652, T654)" on the printhead assembly 2. See "Sensor (narrow media) late...
Service Manual
Page 54
Replace the main drive motor assembly if problem remains. on the system card assembly. Check operator panel door assembly for damage. 5. See "Sensor (fuser output) late jam service check." Type 2 fuser The media is fully open then fully closed. 3. Go to "System card assembly removal (T650, T652... "Sensor (narrow media) late jam service check." Replace the system card assembly if problem remains. Replace the printhead assembly if problem remains. 4. If problem remains, a type 2 fuser can be installed. 201.27 Sensor (fuser output) late jam. Go to sensor (narrow media...
Replace the main drive motor assembly if problem remains. on the system card assembly. Check operator panel door assembly for damage. 5. See "Sensor (fuser output) late jam service check." Type 2 fuser The media is fully open then fully closed. 3. Go to "System card assembly removal (T650, T652... "Sensor (narrow media) late jam service check." Replace the system card assembly if problem remains. Replace the printhead assembly if problem remains. 4. If problem remains, a type 2 fuser can be installed. 201.27 Sensor (fuser output) late jam. Go to sensor (narrow media...
Service Manual
Page 55
... connections on the system card assembly. 3. Go to "Output cover assembly removal (T650, T652, T654)" on page 2-139. Replace the printhead assembly if problem remains. 4. on page 4-54. Go to sensor (fuser output) late jam service check. See "Sensor (fuser output) late jam service check." Check all connections on the main drive motor assembly...
... connections on the system card assembly. 3. Go to "Output cover assembly removal (T650, T652, T654)" on page 2-139. Replace the printhead assembly if problem remains. 4. on page 4-54. Go to sensor (fuser output) late jam service check. See "Sensor (fuser output) late jam service check." Check all connections on the main drive motor assembly...
Service Manual
Page 56
... on page 2-139. Replace the main drive motor assembly if problem remains. Go to sensor (fuser output) late jam service check. The media is late reaching the sensor (narrow media) within the specified time. 201.57 Sensor (fuser output) late jam Type 1 fuser Fuser page count has exceeded ...drive motor assembly has failed or caused high mechanical load due to "Output cover assembly removal (T650, T652, T654)" on page 2-135. 201.56 Sensor (narrow media) late jam Type 1 fuser Fuser page count has exceeded life. Check interlock switch (in media path. 2. Ensure that the switch ...
... on page 2-139. Replace the main drive motor assembly if problem remains. Go to sensor (fuser output) late jam service check. The media is late reaching the sensor (narrow media) within the specified time. 201.57 Sensor (fuser output) late jam Type 1 fuser Fuser page count has exceeded ...drive motor assembly has failed or caused high mechanical load due to "Output cover assembly removal (T650, T652, T654)" on page 2-135. 201.56 Sensor (narrow media) late jam Type 1 fuser Fuser page count has exceeded life. Check interlock switch (in media path. 2. Ensure that the switch ...
Service Manual
Page 585
... defects on a print job to be causing the defect. Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the transfer roller 51.7 mm (2.04 in.) Replace the charge rollers 28.3 mm (1.11 in .), which particular... part may need to the marks on the printed side of a single-sided print job, replace the toner cartridge before replacing the fuser. The line that occurs every 28...
... defects on a print job to be causing the defect. Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the transfer roller 51.7 mm (2.04 in.) Replace the charge rollers 28.3 mm (1.11 in .), which particular... part may need to the marks on the printed side of a single-sided print job, replace the toner cartridge before replacing the fuser. The line that occurs every 28...