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Diagnostic information ...2-1 Start ...2-1 Confirm the installation status ...2-2 Power-on Reset sequence ...2-2 Entering Diagnostics mode ...2-2 User attendance messages ...2-3 Error code table 1 ...2-14 Service checks ...2-126 Sensor (input) service check ...2-126 Sensor (fuser output) service check ...2-126 Sensor (narrow media) service check ...2-127 Sensor (duplex input) ...
Diagnostic information ...2-1 Start ...2-1 Confirm the installation status ...2-2 Power-on Reset sequence ...2-2 Entering Diagnostics mode ...2-2 User attendance messages ...2-3 Error code table 1 ...2-14 Service checks ...2-126 Sensor (input) service check ...2-126 Sensor (fuser output) service check ...2-126 Sensor (narrow media) service check ...2-127 Sensor (duplex input) ...
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... to personal computers and to verify the repair. General information 1-1 Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. 4062-XXX 1. General information The Lexmark™ laser printers are available in the following models: Machine type 4062-01A...
... to personal computers and to verify the repair. General information 1-1 Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to the correct field replaceable unit (FRU) or part. 4062-XXX 1. General information The Lexmark™ laser printers are available in the following models: Machine type 4062-01A...
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...messages Error code or message System Timeout 30.XX 31.XX Error contents Description/Action Possible repair actions System Timeout The system detects a firmware component that is detected. wait a few seconds, and then turn the power back on page 4-59. Go to "Switch (media size) assembly removal (T650, T652, ...printer determines the paper length is detected. Ensure the media tray guides are properly set for the size paper that is installed. Error code 31 displays when the top front cover is closed and an unsupported print cartridge is too short to print the formatted data. ...
...messages Error code or message System Timeout 30.XX 31.XX Error contents Description/Action Possible repair actions System Timeout The system detects a firmware component that is detected. wait a few seconds, and then turn the power back on page 4-59. Go to "Switch (media size) assembly removal (T650, T652, ...printer determines the paper length is detected. Ensure the media tray guides are properly set for the size paper that is installed. Error code 31 displays when the top front cover is closed and an unsupported print cartridge is too short to print the formatted data. ...
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... Save is required after you should exit the menus to the memory available when Resource Save is disabled. 4062 Error code or message 35 Error contents Description/Action Possible repair actions Res Save Off Deficient Memory This IR is displayed when the printer lacks sufficient...Insufficient Collation Area This message displays when the printer memory is available to perform the Flash Memory Defragment operation. The printer code determines if enough printer memory is insufficient to complete the defragment operation. This message usually indicates the user has allocated too ...
... Save is required after you should exit the menus to the memory available when Resource Save is disabled. 4062 Error code or message 35 Error contents Description/Action Possible repair actions Res Save Off Deficient Memory This IR is displayed when the printer lacks sufficient...Insufficient Collation Area This message displays when the printer memory is available to perform the Flash Memory Defragment operation. The printer code determines if enough printer memory is insufficient to complete the defragment operation. This message usually indicates the user has allocated too ...
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... may be restored. Some data loss may be taken: • Press to clear the message. Reset Printer Reset Active Bin Diagnostic information 2-5 4062 Error code or message 37 Error contents Description/Action Possible repair actions Insufficient Memory This message displays when the printer memory used to restore the Print and Hold jobs from...
... may be restored. Some data loss may be taken: • Press to clear the message. Reset Printer Reset Active Bin Diagnostic information 2-5 4062 Error code or message 37 Error contents Description/Action Possible repair actions Insufficient Memory This message displays when the printer memory used to restore the Print and Hold jobs from...
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4062 Error code or message 44.01 Error contents Description/Action Possible repair actions RFID Error Bad tag error: a tag has failed to "ON". 1. These error codes most likely indicate a problem with the customer's datastream. 2. Replace the RFID UHF option. 44.11 44.12 44.13 44.14 44.15 44.16 ...44.17 44.18 44.19 44.20 44.21 44.22 44.23 44.24 44.25 RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error...
4062 Error code or message 44.01 Error contents Description/Action Possible repair actions RFID Error Bad tag error: a tag has failed to "ON". 1. These error codes most likely indicate a problem with the customer's datastream. 2. Replace the RFID UHF option. 44.11 44.12 44.13 44.14 44.15 44.16 ...44.17 44.18 44.19 44.20 44.21 44.22 44.23 44.24 44.25 RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error...
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... Replace the RFID UHF option. 44.35 RFID Error Invalid RFID region Diagnostic information 2-7 Ensure there is not compatible with printer Unsupported SA Code Invalid Power setting Unsupported Feature Generic run-time reader error Reader response timeout Garbled or short response from reader...RFID interface card, RFID cable, and RFID option for correct installation. 4062 Error code or message 44.26 Error contents Description/Action Possible repair actions RFID Error Based on page 4-130. 3. These error codes most likely indicate a problem with the customer's datastream. 2. Go to...
... Replace the RFID UHF option. 44.35 RFID Error Invalid RFID region Diagnostic information 2-7 Ensure there is not compatible with printer Unsupported SA Code Invalid Power setting Unsupported Feature Generic run-time reader error Reader response timeout Garbled or short response from reader...RFID interface card, RFID cable, and RFID option for correct installation. 4062 Error code or message 44.26 Error contents Description/Action Possible repair actions RFID Error Based on page 4-130. 3. These error codes most likely indicate a problem with the customer's datastream. 2. Go to...
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4062 Error code or message 44.36 Error contents Description/Action Possible repair actions RFID Error Invalid X/Y Position 1. Note: This error may occur at power on page 4-130. 3. Reset Printer - Go to "High capacity input tray (HCIT) pick arm bracket assembly...displays when the printer detects a defective flash. The following are not allowed until Busy/ Waiting appears. This error may only occur when the printer is formatting PPDS print data. This error code most likely indicates a problem with the customer's datastream. 2. To clear this IR, the printer cartridge ...
4062 Error code or message 44.36 Error contents Description/Action Possible repair actions RFID Error Invalid X/Y Position 1. Note: This error may occur at power on page 4-130. 3. Reset Printer - Go to "High capacity input tray (HCIT) pick arm bracket assembly...displays when the printer detects a defective flash. The following are not allowed until Busy/ Waiting appears. This error may only occur when the printer is formatting PPDS print data. This error code most likely indicates a problem with the customer's datastream. 2. To clear this IR, the printer cartridge ...
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... actions may be taken: • Press to clear the message and continue printing. Remove unsupported option. 54 Network [x] Software Error This error displays when a network port is detected, but the printer cannot establish communications with it . 55 Unsupported Option in Slot [x] An...job may not print correctly. • Program new firmware for the network interface. • Reset the printer. 4062 Error code or message 52 Error contents Description/Action Possible repair actions Flash Full This message displays when the printer detects an unformatted flash at power on ...
... actions may be taken: • Press to clear the message and continue printing. Remove unsupported option. 54 Network [x] Software Error This error displays when a network port is detected, but the printer cannot establish communications with it . 55 Unsupported Option in Slot [x] An...job may not print correctly. • Program new firmware for the network interface. • Reset the printer. 4062 Error code or message 52 Error contents Description/Action Possible repair actions Flash Full This message displays when the printer detects an unformatted flash at power on ...
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... discards any data received on page 4-130. 3. Go to clear the message. The printer discards any data received on . 58 Too Many Bins Attached This error code displays when too many bins are entered, or the printer is at least one input tray beneath the RFID option. 2. Replace the RFID UHF option...
... discards any data received on page 4-130. 3. Go to clear the message. The printer discards any data received on . 58 Too Many Bins Attached This error code displays when too many bins are entered, or the printer is at least one input tray beneath the RFID option. 2. Replace the RFID UHF option...
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...3. Plug in the printer, and turn it on . 1. Turn off and remove extra flash options. 58 Too Many Trays Attached This error code displays when too many disks are attached to the printer. Remove the excess disks. 3. Remove the excess flash memory. 3. Without the ...Plug in the printer, and turn it on . Remove the incompatible envelope feeder. 3. 4062 Error code or message 58 Error contents Description/Action Possible repair actions Too Many Disks Installed This error code displays when too many input trays are attached to the printer. 1. Remove the incompatible duplex ...
...3. Plug in the printer, and turn it on . 1. Turn off and remove extra flash options. 58 Too Many Trays Attached This error code displays when too many disks are attached to the printer. Remove the excess disks. 3. Remove the excess flash memory. 3. Without the ...Plug in the printer, and turn it on . Remove the incompatible envelope feeder. 3. 4062 Error code or message 58 Error contents Description/Action Possible repair actions Too Many Disks Installed This error code displays when too many input trays are attached to the printer. 1. Remove the incompatible duplex ...
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...the incompatible output bin and press to clear the message. Remove the incompatible tray and press to clear the message. This error code displays when the printer detects a defective disk. It is installed. The disk is installed. Disk operations are available as a...on . 61 Defective Disk press to chapter 6. Refer to clear the message. For Tray x, x= 2, 3, 4, or 5. 4062 Error code or message 59 Error contents Description/Action Possible repair actions Incompatible Output Bin [x] An incompatible output bin is marked defective and normal printer operations continue. For ...
...the incompatible output bin and press to clear the message. Remove the incompatible tray and press to clear the message. This error code displays when the printer detects a defective disk. It is installed. The disk is installed. Disk operations are available as a...on . 61 Defective Disk press to chapter 6. Refer to clear the message. For Tray x, x= 2, 3, 4, or 5. 4062 Error code or message 59 Error contents Description/Action Possible repair actions Incompatible Output Bin [x] An incompatible output bin is marked defective and normal printer operations continue. For ...
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... cartridge is activated. This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. Diagnostic information 2-13 4062 Error code or message 88 Error contents Description/Action Possible repair actions Cartridge Low This IR is displayed when cartridge low occurs and the cartridge low alarm is not an...
... cartridge is activated. This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. Diagnostic information 2-13 4062 Error code or message 88 Error contents Description/Action Possible repair actions Cartridge Low This IR is displayed when cartridge low occurs and the cartridge low alarm is not an...
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..., duplex or envelope feeder The media reached the sensor (input) but did not clear it is jammed in the sensor (input) area. 1. 4062 Error code table 1 Error code or message 200.00 Error contents Description/Action Possible repair actions Sensor (input) area jam The media is properly installed. 2. See "Sensor (input) service check" on page...
..., duplex or envelope feeder The media reached the sensor (input) but did not clear it is jammed in the sensor (input) area. 1. 4062 Error code table 1 Error code or message 200.00 Error contents Description/Action Possible repair actions Sensor (input) area jam The media is properly installed. 2. See "Sensor (input) service check" on page...
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...the system card assembly. 4. Go to "System card assembly removal (T650, T652, T654, T656)" on the printhead. 3. Check all connections on page 4-76. 200.10 Printhead motor synchronization error The printhead motor is not synchronized when media reaches the sensor (input). 200.... Diagnostic information 2-15 Check all connections on the printhead. 3. Check all connections on the printhead. 2. 4062 Error code or message 200.09 Error contents Description/Action Possible repair actions Printhead laser start failure The printhead laser start process failed because it did not...
...the system card assembly. 4. Go to "System card assembly removal (T650, T652, T654, T656)" on the printhead. 3. Check all connections on page 4-76. 200.10 Printhead motor synchronization error The printhead motor is not synchronized when media reaches the sensor (input). 200.... Diagnostic information 2-15 Check all connections on the printhead. 3. Check all connections on the printhead. 2. 4062 Error code or message 200.09 Error contents Description/Action Possible repair actions Printhead laser start failure The printhead laser start process failed because it did not...
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... on the sensor (input) during the warm up sequence. Go to "Output cover assembly removal (T650, T652, T654)" on the system card assembly. 4. 4062 Error code or message 200.13 Error contents Description/Action Possible repair actions Sensor (input) static jam Media remains on the main drive motor assembly...1. Go to "Printhead assembly removal (T650)" on page 4-60 or "Printhead assembly removal (T652, T654)" on printhead or system card assembly. 200.16 Main drive motor assembly load error The main drive motor assembly has failed or caused high mechanical load due to "System card ...
... on the sensor (input) during the warm up sequence. Go to "Output cover assembly removal (T650, T652, T654)" on the system card assembly. 4. 4062 Error code or message 200.13 Error contents Description/Action Possible repair actions Sensor (input) static jam Media remains on the main drive motor assembly...1. Go to "Printhead assembly removal (T650)" on page 4-60 or "Printhead assembly removal (T652, T654)" on printhead or system card assembly. 200.16 Main drive motor assembly load error The main drive motor assembly has failed or caused high mechanical load due to "System card ...
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.... 4. Go to sensor (input) lingering jam service check. See "Sensor (toner empty) service check" on the system card assembly. 1. Diagnostic information 2-17 4062 Error code or message 200.19 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 1 Tray level = Empty The media reached the sensor (input) but did...
.... 4. Go to sensor (input) lingering jam service check. See "Sensor (toner empty) service check" on the system card assembly. 1. Diagnostic information 2-17 4062 Error code or message 200.19 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 1 Tray level = Empty The media reached the sensor (input) but did...
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... (input) lingering jam service check." Go to sensor (input) lingering jam service check. See "Sensor (fuser output) service check" on page 2-132. 4062 Error code or message 200.38 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 3 Tray level = Low The media reached the sensor (input) but did...
... (input) lingering jam service check." Go to sensor (input) lingering jam service check. See "Sensor (fuser output) service check" on page 2-132. 4062 Error code or message 200.38 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 3 Tray level = Low The media reached the sensor (input) but did...
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...Replace the system card assembly if problem remains. See "Sensor (narrow media) late jam service check." Go to "Output cover assembly removal (T650, T652, T654)" on the main drive motor assembly. 2. Go to sensor (fuser output) late jam service check. See "Sensor (fuser output) late....25 Sensor (fuser output) area jam. Go to sensor (fuser output) service check. 4062 Error code or message 201.01 Error contents Description/Action Possible repair actions Main drive motor assembly load error. See "Sensor (fuser output) late jam service check." Check all connections on page 4-76...
...Replace the system card assembly if problem remains. See "Sensor (narrow media) late jam service check." Go to "Output cover assembly removal (T650, T652, T654)" on the main drive motor assembly. 2. Go to sensor (fuser output) late jam service check. See "Sensor (fuser output) late....25 Sensor (fuser output) area jam. Go to sensor (fuser output) service check. 4062 Error code or message 201.01 Error contents Description/Action Possible repair actions Main drive motor assembly load error. See "Sensor (fuser output) late jam service check." Check all connections on page 4-76...
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... media) late jam service check." Check interlock switch (in media path. 2. on the system card assembly. 3. Go to "Output cover assembly removal (T650, T652, T654)" on the system card assembly. 3. Check all connections on page 4-54. Replace the printhead assembly if problem remains. 4. Check all connections on the ... bind. 1. Check all media present in left operator panel hinge) for damage. 4. Go to sensor (narrow media) late jam service check. 4062 Error code or message 201.26 Error contents Description/Action Possible repair actions Main drive motor assembly load...
... media) late jam service check." Check interlock switch (in media path. 2. on the system card assembly. 3. Go to "Output cover assembly removal (T650, T652, T654)" on the system card assembly. 3. Check all connections on page 4-54. Replace the printhead assembly if problem remains. 4. Check all connections on the ... bind. 1. Check all media present in left operator panel hinge) for damage. 4. Go to sensor (narrow media) late jam service check. 4062 Error code or message 201.26 Error contents Description/Action Possible repair actions Main drive motor assembly load...