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...-XXX Table of contents Table of contents iii Diagnostic information ...2-1 Start ...2-1 Confirm the installation status ...2-2 Power-on Reset sequence ...2-2 Entering Diagnostics mode ...2-2 User attendance messages ...2-3 Error code table 1 ...2-14 Service checks ...2-126 Sensor (input) service check ...2-126 Sensor (fuser output) service check ...2-126 Sensor (narrow media) service check ...2-127 Sensor (duplex input...
...-XXX Table of contents Table of contents iii Diagnostic information ...2-1 Start ...2-1 Confirm the installation status ...2-2 Power-on Reset sequence ...2-2 Entering Diagnostics mode ...2-2 User attendance messages ...2-3 Error code table 1 ...2-14 Service checks ...2-126 Sensor (input) service check ...2-126 Sensor (fuser output) service check ...2-126 Sensor (narrow media) service check ...2-127 Sensor (duplex input...
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... computers and to the correct field replaceable unit (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to verify the repair. General information 1-1 4062-XXX 1. General information The Lexmark™ laser printers are available in the following models: Machine type 4062-01A 4062-21A...
... computers and to the correct field replaceable unit (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to verify the repair. General information 1-1 4062-XXX 1. General information The Lexmark™ laser printers are available in the following models: Machine type 4062-01A 4062-21A...
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...off; wait a few seconds, and then turn the power back on page 4-59. Go to "Switch (media size) assembly removal (T650, T652, T654)" on page 4-74. 4. Ensure the print cartridge ID connector assembly is detected. Replace the print cartridge ID connector assembly if problem remains...the top front cover is closed and an unsupported print cartridge is properly connected. 3. 4062 User attendance messages Error code or message System Timeout 30.XX 31.XX Error contents Description/Action Possible repair actions System Timeout The system detects a firmware component that is in the tray...
...off; wait a few seconds, and then turn the power back on page 4-59. Go to "Switch (media size) assembly removal (T650, T652, T654)" on page 4-74. 4. Ensure the print cartridge ID connector assembly is detected. Replace the print cartridge ID connector assembly if problem remains...the top front cover is closed and an unsupported print cartridge is properly connected. 3. 4062 User attendance messages Error code or message System Timeout 30.XX 31.XX Error contents Description/Action Possible repair actions System Timeout The system detects a firmware component that is in the tray...
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...and compare it is received, the customer should exit the menus to activate the link buffer changes. Reset Printer - The printer code determines if enough printer memory is displayed, enable Resource Save. • Install additional memory. Once all link buffers are available:...buffer changes. - When Ready is available to complete the defragment operation. To perform the defragment operation: - 4062 Error code or message 35 Error contents Description/Action Possible repair actions Res Save Off Deficient Memory This IR is insufficient to perform the Flash Memory...
...and compare it is received, the customer should exit the menus to activate the link buffer changes. Reset Printer - The printer code determines if enough printer memory is displayed, enable Resource Save. • Install additional memory. Once all link buffers are available:...buffer changes. - When Ready is available to complete the defragment operation. To perform the defragment operation: - 4062 Error code or message 35 Error contents Description/Action Possible repair actions Res Save Off Deficient Memory This IR is insufficient to perform the Flash Memory...
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... Printer Reset Active Bin 39 Complex Page This message displays when the page is insufficient memory available to continue processing the job. 4062 Error code or message 37 Error contents Description/Action Possible repair actions Insufficient Memory This message displays when the printer memory used to restore the Print and Hold jobs from...
... Printer Reset Active Bin 39 Complex Page This message displays when the page is insufficient memory available to continue processing the job. 4062 Error code or message 37 Error contents Description/Action Possible repair actions Insufficient Memory This message displays when the printer memory used to restore the Print and Hold jobs from...
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... card, RFID cable, and RFID option for correct installation. Retest using new RFID media. 2. 4062 Error code or message 44.01 Error contents Description/Action Possible repair actions RFID Error Bad tag error: a tag has failed to "High capacity input tray (HCIT) pick arm bracket assembly removal" on.... 3. Ensure there is set to "High capacity input tray (HCIT) pick arm bracket assembly removal" on page 4-130. 3. These error codes most likely indicate a problem with the customer's datastream. 2. Replace the RFID UHF option. 1. Go to program, or the "Retry Count" has ...
... card, RFID cable, and RFID option for correct installation. Retest using new RFID media. 2. 4062 Error code or message 44.01 Error contents Description/Action Possible repair actions RFID Error Bad tag error: a tag has failed to "High capacity input tray (HCIT) pick arm bracket assembly removal" on.... 3. Ensure there is set to "High capacity input tray (HCIT) pick arm bracket assembly removal" on page 4-130. 3. These error codes most likely indicate a problem with the customer's datastream. 2. Replace the RFID UHF option. 1. Go to program, or the "Retry Count" has ...
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...parameters: tag is nothing wrong with the customer's datastream. 2. These error codes most likely indicate a problem with printer Unsupported SA Code Invalid Power setting Unsupported Feature Generic run-time reader error Reader response timeout Garbled or short response from reader != expected value)... card, RFID interface card, RFID cable, and RFID option for correct installation. 4062 Error code or message 44.26 Error contents Description/Action Possible repair actions RFID Error Based on page 4-130. 2. Ensure there is not compatible with the customer's datastream...
...parameters: tag is nothing wrong with the customer's datastream. 2. These error codes most likely indicate a problem with printer Unsupported SA Code Invalid Power setting Unsupported Feature Generic run-time reader error Reader response timeout Garbled or short response from reader != expected value)... card, RFID interface card, RFID cable, and RFID option for correct installation. 4062 Error code or message 44.26 Error contents Description/Action Possible repair actions RFID Error Based on page 4-130. 2. Ensure there is not compatible with the customer's datastream...
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... - The flash is displayed when the printer detects that the installed cartridge has a region that has a proper region. This error code most likely indicates a problem with the customer's datastream. 2. Check the RFID firmware card, RFID interface card, RFID cable, ... EMEA 3 : Asia 4 : Latin America 9 : Invalid region 50 PPDS Font Error This message displays when the PPDS interpreter has encountered a font error. This error may be replaced with one that differs from the below options. 4062 Error code or message 44.36 Error contents Description/Action Possible repair actions RFID...
... - The flash is displayed when the printer detects that the installed cartridge has a region that has a proper region. This error code most likely indicates a problem with the customer's datastream. 2. Check the RFID firmware card, RFID interface card, RFID cable, ... EMEA 3 : Asia 4 : Latin America 9 : Invalid region 50 PPDS Font Error This message displays when the PPDS interpreter has encountered a font error. This error may be replaced with one that differs from the below options. 4062 Error code or message 44.36 Error contents Description/Action Possible repair actions RFID...
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...This usually indicates that the serial port has not been set up correctly. Remove unsupported option. 54 Network [x] Software Error This error displays when a network port is installed in the specified solutions port. See "Network service check" on the specified optional...specified slot. Once this message displays, reporting of further host interface errors for the network interface. Press to network service check. Diagnostic information 2-9 4062 Error code or message 52 Error contents Description/Action Possible repair actions Flash Full This message displays ...
...This usually indicates that the serial port has not been set up correctly. Remove unsupported option. 54 Network [x] Software Error This error displays when a network port is installed in the specified solutions port. See "Network service check" on the specified optional...specified slot. Once this message displays, reporting of further host interface errors for the network interface. Press to network service check. Diagnostic information 2-9 4062 Error code or message 52 Error contents Description/Action Possible repair actions Flash Full This message displays ...
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4062 Error code or message 56 Error contents Description/Action Possible repair actions Serial Port [x] Disabled This error displays when data is requested over the USB port, but the port has been disabled. Once this message displays, reporting of further errors is suppressed until the menus are entered or the printer ...is in the printer, and turn it on. 58 Too Many Bins Attached This error code displays when too many bins are entered, or the printer is at least one input tray beneath the RFID option. 2. The following...
4062 Error code or message 56 Error contents Description/Action Possible repair actions Serial Port [x] Disabled This error displays when data is requested over the USB port, but the port has been disabled. Once this message displays, reporting of further errors is suppressed until the menus are entered or the printer ...is in the printer, and turn it on. 58 Too Many Bins Attached This error code displays when too many bins are entered, or the printer is at least one input tray beneath the RFID option. 2. The following...
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.... 2. Remove the incompatible external duplex unit assembly. 3. Turn off and remove extra flash options. 58 Too Many Trays Attached This error code displays when too many optional firmware cards have been installed. Remove the incompatible duplex option and press to clear the message. Note: ... . 1. An incompatible duplex option is three. Plug in the printer, and turn it on . 58 Too Many Flash Options This error code displays when too many user flash memory options or too many input trays are attached to satisfy a Check Device Connections/ reattach message, the...
.... 2. Remove the incompatible external duplex unit assembly. 3. Turn off and remove extra flash options. 58 Too Many Trays Attached This error code displays when too many optional firmware cards have been installed. Remove the incompatible duplex option and press to clear the message. Note: ... . 1. An incompatible duplex option is three. Plug in the printer, and turn it on . 58 Too Many Flash Options This error code displays when too many user flash memory options or too many input trays are attached to satisfy a Check Device Connections/ reattach message, the...
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...Remove the incompatible output bin and press to the disk. An incompatible tray is not shown. This error code displays when the printer detects a defective disk. This error code displays when there is not enough free space on . 61 Defective Disk press to maintain the ... is marked defective and normal printer operations continue. The disk is full. For Output Bin x, x=1, 2, or 3. 4062 Error code or message 59 Error contents Description/Action Possible repair actions Incompatible Output Bin [x] An incompatible output bin is necessary to replace the fuser assembly, transfer...
...Remove the incompatible output bin and press to the disk. An incompatible tray is not shown. This error code displays when the printer detects a defective disk. This error code displays when there is not enough free space on . 61 Defective Disk press to maintain the ... is marked defective and normal printer operations continue. The disk is full. For Output Bin x, x=1, 2, or 3. 4062 Error code or message 59 Error contents Description/Action Possible repair actions Incompatible Output Bin [x] An incompatible output bin is necessary to replace the fuser assembly, transfer...
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... displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. This IR is displayed when toner cartridge is activated. 4062 Error code or message 88 Error contents Description/Action Possible repair actions Cartridge Low This IR is displayed when cartridge low occurs and the cartridge low alarm is not an...
... displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. This IR is displayed when toner cartridge is activated. 4062 Error code or message 88 Error contents Description/Action Possible repair actions Cartridge Low This IR is displayed when cartridge low occurs and the cartridge low alarm is not an...
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... sensor (input) late jam service check. Go to sensor (input) early jam service check. Go to sensor (input) lingering jam service check. 4062 Error code table 1 Error code or message 200.00 Error contents Description/Action Possible repair actions Sensor (input) area jam The media is properly installed. 2. See "Sensor (input) service check" on page...
... sensor (input) late jam service check. Go to sensor (input) early jam service check. Go to sensor (input) lingering jam service check. 4062 Error code table 1 Error code or message 200.00 Error contents Description/Action Possible repair actions Sensor (input) area jam The media is properly installed. 2. See "Sensor (input) service check" on page...
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... remains. Replace the printhead if problem remains. Go to "System card assembly removal (T650, T652, T654, T656)" on page 4-76. 200.10 Printhead motor synchronization error The printhead motor is not synchronized when media reaches the sensor (input). 200.11 Printhead polygon...Printhead assembly removal (T650)" on page 4-60 or "Printhead assembly removal (T652, T654)" on page 4-61. 1. Check all media present in media path. 2. 4062 Error code or message 200.09 Error contents Description/Action Possible repair actions Printhead laser start failure The printhead laser...
... remains. Replace the printhead if problem remains. Go to "System card assembly removal (T650, T652, T654, T656)" on page 4-76. 200.10 Printhead motor synchronization error The printhead motor is not synchronized when media reaches the sensor (input). 200.11 Printhead polygon...Printhead assembly removal (T650)" on page 4-60 or "Printhead assembly removal (T652, T654)" on page 4-61. 1. Check all media present in media path. 2. 4062 Error code or message 200.09 Error contents Description/Action Possible repair actions Printhead laser start failure The printhead laser...
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... the specified time. 2-16 Service Manual Go to "System card assembly removal (T650, T652, T654, T656)" on printhead or system card assembly. 200.16 Main drive motor assembly load error The main drive motor assembly has failed or caused high mechanical load due to "Output ...cover assembly removal (T650, T652, T654)" on page 4-61 5. See "Sensor (input) lingering jam service check." on the sensor (input) during the warm up sequence. 4062 Error code or message 200.13 Error contents Description/Action Possible repair actions Sensor (input) static jam...
... the specified time. 2-16 Service Manual Go to "System card assembly removal (T650, T652, T654, T656)" on printhead or system card assembly. 200.16 Main drive motor assembly load error The main drive motor assembly has failed or caused high mechanical load due to "Output ...cover assembly removal (T650, T652, T654)" on page 4-61 5. See "Sensor (input) lingering jam service check." on the sensor (input) during the warm up sequence. 4062 Error code or message 200.13 Error contents Description/Action Possible repair actions Sensor (input) static jam...
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... service check." Check operator panel door assembly for damage and replace if needed. 2. Fan the media and ensure it is fully closed . 4062 Error code or message 200.19 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 1 Tray level = Empty The media reached the sensor (input) but did...
... service check." Check operator panel door assembly for damage and replace if needed. 2. Fan the media and ensure it is fully closed . 4062 Error code or message 200.19 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 1 Tray level = Empty The media reached the sensor (input) but did...
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... "Sensor (input) lingering jam service check." Go to sensor (input) lingering jam service check. Go to sensor (input) lingering jam service check. 4062 Error code or message 200.38 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 3 Tray level = Low The media reached the sensor (input) but did...
... "Sensor (input) lingering jam service check." Go to sensor (input) lingering jam service check. Go to sensor (input) lingering jam service check. 4062 Error code or message 200.38 Error contents Description/Action Possible repair actions Sensor (input) lingering jam Source = Tray 3 Tray level = Low The media reached the sensor (input) but did...
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...main drive motor assembly if problem remains. See "Sensor (fuser output) late jam service check." 4062 Error code or message 201.01 Error contents Description/Action Possible repair actions Main drive motor assembly load error. Check all connections on page 2-139. on the system card assembly. 3. Go to sensor (fuser... reaching the sensor (fuser output) within the specified time. on page 4-54. Go to "System card assembly removal (T650, T652, T654, T656)" on the printhead assembly 2. Check all connections on page 2-135. Go to "Output cover assembly removal (T650...
...main drive motor assembly if problem remains. See "Sensor (fuser output) late jam service check." 4062 Error code or message 201.01 Error contents Description/Action Possible repair actions Main drive motor assembly load error. Check all connections on page 2-139. on the system card assembly. 3. Go to sensor (fuser... reaching the sensor (fuser output) within the specified time. on page 4-54. Go to "System card assembly removal (T650, T652, T654, T656)" on the printhead assembly 2. Check all connections on page 2-135. Go to "Output cover assembly removal (T650...
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4062 Error code or message 201.26 Error contents Description/Action Possible repair actions Main drive motor assembly load error. Check all connections on page 4-54. Replace the system card assembly if problem remains. on the system card assembly. 3. Remove all ... motor assembly has failed or caused high mechanical load due to sensor (narrow media) late jam service check. Go to "Output cover assembly removal (T650, T652, T654)" on the printhead assembly 2. Check all connections on page 2-139. 1. Go to sensor (fuser output) late jam service check. See "Sensor...
4062 Error code or message 201.26 Error contents Description/Action Possible repair actions Main drive motor assembly load error. Check all connections on page 4-54. Replace the system card assembly if problem remains. on the system card assembly. 3. Remove all ... motor assembly has failed or caused high mechanical load due to sensor (narrow media) late jam service check. Go to "Output cover assembly removal (T650, T652, T654)" on the printhead assembly 2. Check all connections on page 2-139. 1. Go to sensor (fuser output) late jam service check. See "Sensor...