Service Manual
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... 2-39 High voltage power supply (HVPS) service check 2-40 Fuser service check 2-40 Main motor service check 2-42 Operator panel service check 2-43 Transfer roll service check 2-44 Paper feed service checks 2-45 Parallel port service check 2-49 Print quality service checks 2-50 Solving print quality problems 2-56 Diagnostic aids 3-1 Additional service menus 3-1 Diagnostics Mode 3-2 Entering Diagnostic Mode 3-2 ... Defaults 3-24 Energy Conserve 3-25 ERROR LOG 3-25 Paper Prompts 3-26 Env Prompts 3-26 Reduced Curl 3-26 Exit Config Menu 3-26 Paper jams 3-27 iv Service Manual
... 2-39 High voltage power supply (HVPS) service check 2-40 Fuser service check 2-40 Main motor service check 2-42 Operator panel service check 2-43 Transfer roll service check 2-44 Paper feed service checks 2-45 Parallel port service check 2-49 Print quality service checks 2-50 Solving print quality problems 2-56 Diagnostic aids 3-1 Additional service menus 3-1 Diagnostics Mode 3-2 Entering Diagnostic Mode 3-2 ... Defaults 3-24 Energy Conserve 3-25 ERROR LOG 3-25 Paper Prompts 3-26 Env Prompts 3-26 Reduced Curl 3-26 Exit Config Menu 3-26 Paper jams 3-27 iv Service Manual
Service Manual
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... 7-9 Assembly 6: Charging 7-10 Assembly 7: Electronics and cables 1 7-12 Assembly 8: Electronics and cables 2 7-14 Assembly 9: Sensors 7-18 Assembly 10: Options 7-20 Index I-1 Part number index I-7 vi Service Manual
... 7-9 Assembly 6: Charging 7-10 Assembly 7: Electronics and cables 1 7-12 Assembly 8: Electronics and cables 2 7-14 Assembly 9: Sensors 7-18 Assembly 10: Options 7-20 Index I-1 Part number index I-7 vi Service Manual
Service Manual
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...problems. 7. Parts catalog contains illustrations and part numbers for service personnel. CAUTION: A caution identifies something that might damage the product hardware or software. xxii Service Manual Definitions Note: A note provides additional information. Preventive maintenance...as general environmental and safety instructions. 2. Warning: A warning identifies something that might cause a servicer harm. 4048-10x Preface This manual contains maintenance procedures for individual FRUs. Repair information provides instructions for making printer adjustments and removing ...
...problems. 7. Parts catalog contains illustrations and part numbers for service personnel. CAUTION: A caution identifies something that might damage the product hardware or software. xxii Service Manual Definitions Note: A note provides additional information. Preventive maintenance...as general environmental and safety instructions. 2. Warning: A warning identifies something that might cause a servicer harm. 4048-10x Preface This manual contains maintenance procedures for individual FRUs. Repair information provides instructions for making printer adjustments and removing ...
Service Manual
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Printer identification Serial number Look for the serial number label on the inside front cover of the printer. 1-2 Service Manual 4048-1xx Special tools Long Phillips screwdriver (approximately 6-inch shank) Slotted screwdriver Small Phillips screwdriver Spring hook When taking voltage readings, always use the printer frame as ground unless another ground is specified.
Printer identification Serial number Look for the serial number label on the inside front cover of the printer. 1-2 Service Manual 4048-1xx Special tools Long Phillips screwdriver (approximately 6-inch shank) Slotted screwdriver Small Phillips screwdriver Spring hook When taking voltage readings, always use the printer frame as ground unless another ground is specified.
Service Manual
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... can all be set independently of each other through the data stream. • Control panel menus let a user independently set when a toner darkness is supported. 1-4 Service Manual
... can all be set independently of each other through the data stream. • Control panel menus let a user independently set when a toner darkness is supported. 1-4 Service Manual
Service Manual
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... Edge to edge All models ✓ ✗ ✓ Supplies Print cartridge Average yield Lexmark Return Program print cartridges Regular cartridges (without Lexmark Return Program terms and conditions) 6,000 12,000 6,000 12,000 Approximate coverage 5% 5%... 5% 5% Fonts Fonts/options PCL bitmapped PCL scalable PostScript scalable PPDS bitmapped PPDS scalable All models 2 89 91 5 39 Note: Additional fonts can be downloaded to the printer RAM, or optional user flash. 1-6 Service Manual...
... Edge to edge All models ✓ ✗ ✓ Supplies Print cartridge Average yield Lexmark Return Program print cartridges Regular cartridges (without Lexmark Return Program terms and conditions) 6,000 12,000 6,000 12,000 Approximate coverage 5% 5%... 5% 5% Fonts Fonts/options PCL bitmapped PCL scalable PostScript scalable PPDS bitmapped PPDS scalable All models 2 89 91 5 39 Note: Additional fonts can be downloaded to the printer RAM, or optional user flash. 1-6 Service Manual...
Service Manual
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...) Maximum sheet capacity (excluding envelopes) ✓ Indicates associated capability is supported. Models 101, 102 111 2 2 1 1 1 1 1 1 ✓ ✗ 2 2 ✓ ✓ ✓ ✓ 4 1000 150 4 1000 150 1-8 Service Manual Maximum number of optional drawers Optional drawers: Note: When two optional drawers are installed, the first must be a 250-sheet drawer. • 250-sheet drawer...
...) Maximum sheet capacity (excluding envelopes) ✓ Indicates associated capability is supported. Models 101, 102 111 2 2 1 1 1 1 1 1 ✓ ✗ 2 2 ✓ ✓ ✓ ✓ 4 1000 150 4 1000 150 1-8 Service Manual Maximum number of optional drawers Optional drawers: Note: When two optional drawers are installed, the first must be a 250-sheet drawer. • 250-sheet drawer...
Service Manual
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4048-1xx Output media Supported output sizes 150-sheet standard bin Letter ✓ A4 ✓ Legal ✓ 11 x 17 A3 Folio ✓ Statement ✓ A5 ✓ JIS-B4 JIS-B5 ✓ Executive ✓ Universal ✓ 7 3/4 envelope ✓ 9 envelope ✓ 10 envelope ✓ DL envelope ✓ C5 envelope ✓ B5 envelope ✓ Other envelope ✓ * Size supported, but results may be unacceptable. 20-sheet rear exit ✓ ✓ * ✓ ✓ ✓ 1-10 Service Manual
4048-1xx Output media Supported output sizes 150-sheet standard bin Letter ✓ A4 ✓ Legal ✓ 11 x 17 A3 Folio ✓ Statement ✓ A5 ✓ JIS-B4 JIS-B5 ✓ Executive ✓ Universal ✓ 7 3/4 envelope ✓ 9 envelope ✓ 10 envelope ✓ DL envelope ✓ C5 envelope ✓ B5 envelope ✓ Other envelope ✓ * Size supported, but results may be unacceptable. 20-sheet rear exit ✓ ✓ * ✓ ✓ ✓ 1-10 Service Manual
Service Manual
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.... 3. Diamonds are posted. A screen is displayed. 6. Busy is displayed with the memory and processor speed. Applicable maintenance messages are displayed on . 1. The printer displays Ready. 2-2 Service Manual Performing Self Test is displayed. 5.
.... 3. Diamonds are posted. A screen is displayed. 6. Busy is displayed with the memory and processor speed. Applicable maintenance messages are displayed on . 1. The printer displays Ready. 2-2 Service Manual Performing Self Test is displayed. 5.
Service Manual
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.... See Note regarding alignment on page 4-64 or "Paper feed service checks" on page 2-46. See "Poor fusing of page" on page 2-53. See "Paper picks during POST and/or continuously" on page 2-45. 2-4 Service Manual See "Paper feed service checks" on page 2-50. See "Blank page" on page ...2-45. See "Cold fuser service check" on page 2-52. See "Heavy background" on page 2-41. See "Cooling fan...
.... See Note regarding alignment on page 4-64 or "Paper feed service checks" on page 2-46. See "Poor fusing of page" on page 2-53. See "Paper picks during POST and/or continuously" on page 2-45. 2-4 Service Manual See "Paper feed service checks" on page 2-50. See "Blank page" on page ...2-45. See "Cold fuser service check" on page 2-52. See "Heavy background" on page 2-41. See "Cooling fan...
Service Manual
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...the fuser is a faulty HVPS. Verify motor is a cabling problem. Also check load condition (see service error 910, above). Go to "Fuser service check" on page 2-40. 2-6 Service Manual It may also indicate a problem in an intermittent condition when you can POR the printer to temporarily ...recover from the error condition. Go to "Fuser service check" on page 2-40. Reset the printer (POR)....
...the fuser is a faulty HVPS. Verify motor is a cabling problem. Also check load condition (see service error 910, above). Go to "Fuser service check" on page 2-40. 2-6 Service Manual It may also indicate a problem in an intermittent condition when you can POR the printer to temporarily ...recover from the error condition. Go to "Fuser service check" on page 2-40. Reset the printer (POR)....
Service Manual
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... correct, replace the LVPS assembly. Replace the controller card or the operator panel. Replace the controller card. 2-8 Service Manual This can only occur after a replacement of the tray. Reset (POR) the printer. 4048-1xx Service error codes (9xx) (continued) Error Description 940 LV Power Supply 941 Controller card 950 Controller card 951 Controller...
... correct, replace the LVPS assembly. Replace the controller card or the operator panel. Replace the controller card. 2-8 Service Manual This can only occur after a replacement of the tray. Reset (POR) the printer. 4048-1xx Service error codes (9xx) (continued) Error Description 940 LV Power Supply 941 Controller card 950 Controller card 951 Controller...
Service Manual
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.... Reprogram the downloaded emulations. See "Controller card assembly removal" on page 3-24. 2. communications to the specified device. 2-10 Service Manual If the problem persists, replace the emulation card. 975 Unrecognizable network port 976 Software error in the emulation header or emulation file.... 1. Checksum failure detected in network port A failure with the network port. 4048-1xx Service error codes (9xx) (continued) Error Description Action 964 Download emulation Perform the following : Engine, experiencing unreliable Duplex, or Tray x (x=1,...
.... Reprogram the downloaded emulations. See "Controller card assembly removal" on page 3-24. 2. communications to the specified device. 2-10 Service Manual If the problem persists, replace the emulation card. 975 Unrecognizable network port 976 Software error in the emulation header or emulation file.... 1. Checksum failure detected in network port A failure with the network port. 4048-1xx Service error codes (9xx) (continued) Error Description Action 964 Download emulation Perform the following : Engine, experiencing unreliable Duplex, or Tray x (x=1,...
Service Manual
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... action is not available if the printer is experiencing a hardware problem, turn the printer off and on ). Close Door Close the upper front door. 2-12 Service Manual 4048-1xx User attendance messages (continued) Message Explanation Change Check Tray x Connection This message displays when the user should change which notifies the printer the...
... action is not available if the printer is experiencing a hardware problem, turn the printer off and on ). Close Door Close the upper front door. 2-12 Service Manual 4048-1xx User attendance messages (continued) Message Explanation Change Check Tray x Connection This message displays when the user should change which notifies the printer the...
Service Manual
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... : - If the message persists, check the cables, starting at the controller card. Cancel Job - Select one of the option to "Input tray(s) service check" on page 2-64. 2-14 Service Manual Reset Printer If the message cannot be taken: • Load media in the indicated source. • Press Menu until Busy/Waiting displays. Custom...
... : - If the message persists, check the cables, starting at the controller card. Cancel Job - Select one of the option to "Input tray(s) service check" on page 2-64. 2-14 Service Manual Reset Printer If the message cannot be taken: • Load media in the indicated source. • Press Menu until Busy/Waiting displays. Custom...
Service Manual
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... unsupported print cartridge is being used. Reset Printer The printer lacks sufficient memory to Ready and enable Resource Save and reset the link buffers. 2-16 Service Manual The printer determines the paper length is too short to print, then they are not reprinted once a good print cartridge is supported. The following actions...
... unsupported print cartridge is being used. Reset Printer The printer lacks sufficient memory to Ready and enable Resource Save and reset the link buffers. 2-16 Service Manual The printer determines the paper length is too short to print, then they are not reprinted once a good print cartridge is supported. The following actions...
Service Manual
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... the message and continue the job. The following actions may not be accessed. • Press Menu until Busy/Waiting appears. Cancel Job - Reset Printer 2-18 Service Manual 4048-1xx User attendance messages (continued) Message 37 Insufficient Memory Held Jobs may be lost 38 Memory Full 39 Complex Page Explanation This message displays...
... the message and continue the job. The following actions may not be accessed. • Press Menu until Busy/Waiting appears. Cancel Job - Reset Printer 2-18 Service Manual 4048-1xx User attendance messages (continued) Message 37 Insufficient Memory Held Jobs may be lost 38 Memory Full 39 Complex Page Explanation This message displays...
Service Manual
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... the parallel port. • Press Menu until Busy/Waiting appears and select Reset Printer. Press Go to clear the message. Remove the extra trays. 2-20 Service Manual
... the parallel port. • Press Menu until Busy/Waiting appears and select Reset Printer. Press Go to clear the message. Remove the extra trays. 2-20 Service Manual