Quick Reference
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...The bag is licensed for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. If you're sending single-color tanks, we encourage our customers to participate in the postage-paid bags. printer except as the only cartridge alternative to : ...(1) use this product near the product and easily accessible. After this printer. Do not place or use only genuine Lexmark inkjet cartridges with zero...
...The bag is licensed for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. If you're sending single-color tanks, we encourage our customers to participate in the postage-paid bags. printer except as the only cartridge alternative to : ...(1) use this product near the product and easily accessible. After this printer. Do not place or use only genuine Lexmark inkjet cartridges with zero...
Quick Reference
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...also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. Help using less ink than one page image on how to Power Saver mode after the printer has been idle for presentation. ... * Available on the installation software CD and on your printer, you to www.lexmark.com/recycle. The Power Saver feature puts the printer in Windows and Mac OS X 10.6 or later. • Print more pages with the printer software.* Click Help from the list. 3 Select View ...
...also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on one sheet. Help using less ink than one page image on how to Power Saver mode after the printer has been idle for presentation. ... * Available on the installation software CD and on your printer, you to www.lexmark.com/recycle. The Power Saver feature puts the printer in Windows and Mac OS X 10.6 or later. • Print more pages with the printer software.* Click Help from the list. 3 Select View ...
Quick Reference
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...the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your message, and then touch OK. 5 Select the file to attach: Note: You can attach only one -touch custom solutions to E-mail. b Touch the photo you want to solve most printer problems: • Make sure the power... cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension ...
...the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your message, and then touch OK. 5 Select the file to attach: Note: You can attach only one -touch custom solutions to E-mail. b Touch the photo you want to solve most printer problems: • Make sure the power... cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension ...
Quick Reference
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If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page...
Quick Reference
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...defective port. Print job does not print or is missing pages If the "Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try one . 2 Firmly plug the square end ...-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching color slot of the computer. 2 Remove the printhead. Software did not install If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software.
...defective port. Print job does not print or is missing pages If the "Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try one . 2 Firmly plug the square end ...-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching color slot of the computer. 2 Remove the printhead. Software did not install If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software.
Quick Reference
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...information. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is printing blank pages Blank pages may have problems, then try one minute, reconnect the power cord into the wall ...1 Reinstall the ink cartridges, see the Wireless troubleshooting section. If this problem persists, then check our Web site for updates for any obvious damage. 2 From the printer pop-up the printer. Note: Make sure the printer is busy or does not respond If the "Before you continue to ...
...information. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is printing blank pages Blank pages may have problems, then try one minute, reconnect the power cord into the wall ...1 Reinstall the ink cartridges, see the Wireless troubleshooting section. If this problem persists, then check our Web site for updates for any obvious damage. 2 From the printer pop-up the printer. Note: Make sure the printer is busy or does not respond If the "Before you continue to ...
Quick Reference
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... is enabled. For information on the computer. Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the computer. Improvements or changes in the products or the programs described may not ... AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on supplies and downloads, visit www.lexmark.com. 24 This publication could include technical inaccuracies or typographical errors. MAKE SURE THE USB...
... is enabled. For information on the computer. Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the computer. Improvements or changes in the products or the programs described may not ... AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on supplies and downloads, visit www.lexmark.com. 24 This publication could include technical inaccuracies or typographical errors. MAKE SURE THE USB...
User Guide
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... Cleaning the scanner glass...99 Cleaning the touch screen...100 Troubleshooting 101 Before you troubleshoot...101 Using the Service Center to solve printer problems 101 If Troubleshooting does not solve your problem 101 Setup troubleshooting...101 Jams and misfeeds troubleshooting...106 Print troubleshooting...109 Copy and scan troubleshooting...110 E-mail troubleshooting...112 Memory...
... Cleaning the scanner glass...99 Cleaning the touch screen...100 Troubleshooting 101 Before you troubleshoot...101 Using the Service Center to solve printer problems 101 If Troubleshooting does not solve your problem 101 Setup troubleshooting...101 Jams and misfeeds troubleshooting...106 Print troubleshooting...109 Copy and scan troubleshooting...110 E-mail troubleshooting...112 Memory...
User Guide
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...Refer service or repairs, other replacement parts. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as part of specific manufacturer's components. SAVE THESE ... when accessing this area for signs of other than those described in ports. To avoid injury, use of such problems. Remove the power cord from the printer before inspecting it. The safety features of fire or electrical shock results. Do not pinch the power cord between ...
...Refer service or repairs, other replacement parts. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as part of specific manufacturer's components. SAVE THESE ... when accessing this area for signs of other than those described in ports. To avoid injury, use of such problems. Remove the power cord from the printer before inspecting it. The safety features of fire or electrical shock results. Do not pinch the power cord between ...
User Guide
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..., thus conserving energy and other resources. About your needs. To start using your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do encounter any problems along the way, one sheet. And if you find something we want to make sure... it better. Conserving energy • Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the...
..., thus conserving energy and other resources. About your needs. To start using your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do encounter any problems along the way, one sheet. And if you find something we want to make sure... it better. Conserving energy • Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver mode after the...
User Guide
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... downloads • Live chat support • E-mail support Lexmark Support Web site-support.lexmark.com Note: Select your region, and then select your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is located in the printer Program folder or on the desktop, depending on the...
... downloads • Live chat support • E-mail support Lexmark Support Web site-support.lexmark.com Note: Select your region, and then select your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is located in the printer Program folder or on the desktop, depending on the...
User Guide
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...the Support tab, select Check for my software. 5 Click OK. Reinstalling the printer software When you send a print job, then try removing and reinstalling the printer. Using the printer software 25 Updating the printer software (Windows only) Checking for software updates 1 Click or Start. 2 ... and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the web for updates. 6 Follow the instructions on the computer screen to remove the software. If you encountered problems while installing, or if your printer does not appear in complete...
...the Support tab, select Check for my software. 5 Click OK. Reinstalling the printer software When you send a print job, then try removing and reinstalling the printer. Using the printer software 25 Updating the printer software (Windows only) Checking for software updates 1 Click or Start. 2 ... and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the web for updates. 6 Follow the instructions on the computer screen to remove the software. If you encountered problems while installing, or if your printer does not appear in complete...
User Guide
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...it passes through an object, it cannot carry information between the access point and the printer is slightly weakened. The Quality field indicates the relative strength of radio frequencies can cause problems with the wireless signal. However, there are materials that seem to avoid signal absorption. ...suggests adjusting the access point. • Ad hoc networks have trouble communicating. To determine if the printer is poor wireless signal quality. If you think signal strength is a problem between your access point as high in the room as possible to come and go. Drops in...
...it passes through an object, it cannot carry information between the access point and the printer is slightly weakened. The Quality field indicates the relative strength of radio frequencies can cause problems with the wireless signal. However, there are materials that seem to avoid signal absorption. ...suggests adjusting the access point. • Ad hoc networks have trouble communicating. To determine if the printer is poor wireless signal quality. If you think signal strength is a problem between your access point as high in the room as possible to come and go. Drops in...
User Guide
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... tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the...
... tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the...
User Guide
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...106 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles.... Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes.
...106 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead nozzles.... Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes.
User Guide
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... try removing and reinstalling the software. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the computer. The USB port is damaged, then use a... install If you reinstall the software, do the following: MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious ...
... try removing and reinstalling the software. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the computer. The USB port is damaged, then use a... install If you reinstall the software, do the following: MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious ...
User Guide
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The cartridges should click firmly into the matching color slot of the computer. If the cable is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may have problems, then try one . 2 Firmly plug the square end ...of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into ...
The cartridges should click firmly into the matching color slot of the computer. If the cable is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may have problems, then try one . 2 Firmly plug the square end ...of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into ...
User Guide
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... to fit, make sure the printhead is properly seated, and then try one or more information. If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off the... printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the...
... to fit, make sure the printhead is properly seated, and then try one or more information. If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off the... printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the...
User Guide
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... and icons 16 cleaning 100 location 12 printer does not print wireless 121 printer does not print wirelessly 121 printer does not respond 105 printer printing blank pages 105 printer problems, basic solutions 101 printer software installing 26 uninstalling 25 printer solutions 94 printer, setting as default 49 printhead aligning 97...41 photos using printer control panel 39 photos using the proof sheet 43 reverse page order 33 tips 32 two-sided 47, 48 printing in draft mode 50 printing mode changing 50 proof sheet using 43 protocol 92 publications finding 9 R recycling 8 Lexmark products 15 ...
... and icons 16 cleaning 100 location 12 printer does not print wireless 121 printer does not print wirelessly 121 printer does not respond 105 printer printing blank pages 105 printer problems, basic solutions 101 printer software installing 26 uninstalling 25 printer solutions 94 printer, setting as default 49 printhead aligning 97...41 photos using printer control panel 39 photos using the proof sheet 43 reverse page order 33 tips 32 two-sided 47, 48 printing in draft mode 50 printing mode changing 50 proof sheet using 43 protocol 92 publications finding 9 R recycling 8 Lexmark products 15 ...
User Guide
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... copying 53 e-mailing 69 printing 32 scanning 59 touch screen cleaning 100 navigating 18 transparencies 30 troubleshooting checking an unresponsive printer 101 contacting technical support 101 Service Center 101 solving basic printer problems 101 wireless network 115 troubleshooting, copy scanner unit does not close 111 troubleshooting, copy and scan cannot scan to computer...
... copying 53 e-mailing 69 printing 32 scanning 59 touch screen cleaning 100 navigating 18 transparencies 30 troubleshooting checking an unresponsive printer 101 contacting technical support 101 Service Center 101 solving basic printer problems 101 wireless network 115 troubleshooting, copy scanner unit does not close 111 troubleshooting, copy and scan cannot scan to computer...