Network Guide
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... colors of the Wi-Fi indicator light...6 Special wireless installation instructions...6 Ethernet networking 8 Information you will need to set up the printer on an Ethernet network 8 Installing the printer on an Ethernet network...8 Troubleshooting 10 Network troubleshooting checklist...10 Locating IP addresses...11 Wireless troubleshooting...12 Notices 17 Edition notice...17 Networking glossary 18 Contents 2
... colors of the Wi-Fi indicator light...6 Special wireless installation instructions...6 Ethernet networking 8 Information you will need to set up the printer on an Ethernet network 8 Installing the printer on an Ethernet network...8 Troubleshooting 10 Network troubleshooting checklist...10 Locating IP addresses...11 Wireless troubleshooting...12 Notices 17 Edition notice...17 Networking glossary 18 Contents 2
Network Guide
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... helps you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer, see the comprehensive User's Guide available in a safe place for future reference. Information you will need to set up the printer on our Web site at www.lexmark.com/publications/. For...
... helps you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer, see the comprehensive User's Guide available in a safe place for future reference. Information you will need to set up the printer on our Web site at www.lexmark.com/publications/. For...
Network Guide
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... to the Internet over a wireless connection. • The printer driver is installed on your network is firmly plugged in to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the wireless access point are within 100...are not sure if your network. Print a network setup page from the printer to check the network settings. Log in to the printer and to check the network settings. Troubleshooting Network troubleshooting checklist Before beginning to the wireless access point (wireless router) and check...
... to the Internet over a wireless connection. • The printer driver is installed on your network is firmly plugged in to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the wireless access point are within 100...are not sure if your network. Print a network setup page from the printer to check the network settings. Log in to the printer and to check the network settings. Troubleshooting Network troubleshooting checklist Before beginning to the wireless access point (wireless router) and check...
Network Guide
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... columns containing metal or concrete. The IP address appears as 192.168.0.100. Locating the printer IP address • You can interfere with the wireless signal. Troubleshooting 11 Make sure the printer and wireless access point are updated to the most recent version and allow the... printer software to a VPN. • Any non-Microsoft firewalls on printing a network setup page. Locating IP addresses ...
... columns containing metal or concrete. The IP address appears as 192.168.0.100. Locating the printer IP address • You can interfere with the wireless signal. Troubleshooting 11 Make sure the printer and wireless access point are updated to the most recent version and allow the... printer software to a VPN. • Any non-Microsoft firewalls on printing a network setup page. Locating IP addresses ...
Network Guide
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... hexadecimal characters. ASCII characters in Europe, the Middle East and Africa such as a printer option when sending a print job, then you reinstall the software, check the troubleshooting checklist, and then do not know this information, then see if your wireless access ...point is turned on again can try printing again. From the printer control panel, navigate to 63 ASCII characters. Hexadecimal characters are case-sensitive. Troubleshooting 12 or • Exactly 64 hexadecimal characters. Hexadecimal characters are not available when...
... hexadecimal characters. ASCII characters in Europe, the Middle East and Africa such as a printer option when sending a print job, then you reinstall the software, check the troubleshooting checklist, and then do not know this information, then see if your wireless access ...point is turned on again can try printing again. From the printer control panel, navigate to 63 ASCII characters. Hexadecimal characters are case-sensitive. Troubleshooting 12 or • Exactly 64 hexadecimal characters. Hexadecimal characters are not available when...
Network Guide
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... addresses, then you can be added. Troubleshooting 13 If you have access to the Internet by opening your Web browser and accessing any site. • If there are having trouble printing, try placing the computer and printer no more information, see the documentation that the printer can access them from electronic devices such...
... addresses, then you can be added. Troubleshooting 13 If you have access to the Internet by opening your Web browser and accessing any site. • If there are having trouble printing, try placing the computer and printer no more information, see the documentation that the printer can access them from electronic devices such...
Network Guide
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... System Preferences. 2 Click Network. 3 Click AirPort. b Type the user name and password of the printer. c Click OK. d On the main page, click Wireless or any capital letters. 2 Print the printer network setup page. In the Wireless section, look for SSID. 3 Compare the SSID of the computer and...If you copy it exactly, including any other selection where settings are not the same, then run the utility again to the same wireless network. Troubleshooting 14 3 Press Enter or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. For Macintosh users with a ...
... System Preferences. 2 Click Network. 3 Click AirPort. b Type the user name and password of the printer. c Click OK. d On the main page, click Wireless or any capital letters. 2 Print the printer network setup page. In the Wireless section, look for SSID. 3 Compare the SSID of the computer and...If you copy it exactly, including any other selection where settings are not the same, then run the utility again to the same wireless network. Troubleshooting 14 3 Press Enter or click OK. The Command Prompt window opens. 4 Type ipconfig, and then press Enter. For Macintosh users with a ...
Network Guide
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... when printing wirelessly These are stored. If you attempt to print again. Troubleshooting 15 The SSID will be displayed. 5 Write down exactly, including any objects that the laptop and printer have waited long enough for the printer and the laptop to attach to the wireless network. If the...again. This can occur if the laptop hard drive has powered down. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer only supports wireless printing through AirPort base stations for future reference. c Click AirPort. d Click Advanced > TCP/IP or TCP/IP....
... when printing wirelessly These are stored. If you attempt to print again. Troubleshooting 15 The SSID will be displayed. 5 Write down exactly, including any objects that the laptop and printer have waited long enough for the printer and the laptop to attach to the wireless network. If the...again. This can occur if the laptop hard drive has powered down. MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer only supports wireless printing through AirPort base stations for future reference. c Click AirPort. d Click Advanced > TCP/IP or TCP/IP....
Network Guide
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... support if it is possible that the printer is not receiving the IP address within the allowed time. • Make sure your DHCP server, which may also be your wireless router, is working and is operation correctly, continue troubleshooting. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note... Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. Troubleshooting 16 The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. If...
... support if it is possible that the printer is not receiving the IP address within the allowed time. • Make sure your DHCP server, which may also be your wireless router, is working and is operation correctly, continue troubleshooting. MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note... Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. Troubleshooting 16 The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Locate the selected port. If...
Fax Guide
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...the telephone line...5 Step 2: Check the dial tone...15 Step 3: Set your fax name and fax number...16 Step 4: Set the printer to receive faxes automatically or manually 16 Step 5: Set the number of rings...16 Step 6: Create a contact list...17 Sending faxes 18... Tips for sending faxes...18 Sending faxes using the printer control panel...18 Sending faxes using the computer...18 Receiving faxes 19 Tips for receiving faxes...19 Receiving faxes automatically...19 Receiving a fax manually...19 Troubleshooting 20 Fax troubleshooting checklist...20 Cannot send faxes...20 Cannot receive faxes...22...
...the telephone line...5 Step 2: Check the dial tone...15 Step 3: Set your fax name and fax number...16 Step 4: Set the printer to receive faxes automatically or manually 16 Step 5: Set the number of rings...16 Step 6: Create a contact list...17 Sending faxes 18... Tips for sending faxes...18 Sending faxes using the printer control panel...18 Sending faxes using the computer...18 Receiving faxes 19 Tips for receiving faxes...19 Receiving faxes automatically...19 Receiving a fax manually...19 Troubleshooting 20 Fax troubleshooting checklist...20 Cannot send faxes...20 Cannot receive faxes...22...
Fax Guide
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...perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the installation software CD, or on our Web site at www.lexmark.com/publications/. to open ...submenus. • Press to save a setting. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click User's Guide. Navigating menus using the printer control panel Touch-screen models • To perform a new task, always start from the list. 3 Select...
...perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the installation software CD, or on our Web site at www.lexmark.com/publications/. to open ...submenus. • Press to save a setting. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click User's Guide. Navigating menus using the printer control panel Touch-screen models • To perform a new task, always start from the list. 3 Select...
Fax Guide
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...Ring Pattern 2 Select the ring pattern for the printer, and then save it never receives the fax. 1 From the printer control panel, navigate to On in Step 4, then do not hear a dial tone, then review Step 1 or see the "Fax troubleshooting checklist" on one of rings If you set ...the printer to receive faxes automatically or manually: 1 From the printer control panel, navigate to fax 16 Setting up the printer to Auto Answer: > Fax Setup > Ringing and Answering > Auto ...
...Ring Pattern 2 Select the ring pattern for the printer, and then save it never receives the fax. 1 From the printer control panel, navigate to On in Step 4, then do not hear a dial tone, then review Step 1 or see the "Fax troubleshooting checklist" on one of rings If you set ...the printer to receive faxes automatically or manually: 1 From the printer control panel, navigate to fax 16 Setting up the printer to Auto Answer: > Fax Setup > Ringing and Answering > Auto ...
Fax Guide
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... telephone into the same port. In some countries, you cannot send a fax without sender information. Do not use the checklist below. If you connected the printer. Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the line (if applicable) are...
... telephone into the same port. In some countries, you cannot send a fax without sender information. Do not use the checklist below. If you connected the printer. Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the line (if applicable) are...
Fax Guide
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... SPEED OF THE FAX MODEM The modem of the printer can transmit data at which you do not have to scan the document again if the fax fails. The speed of the modem of the fax to its fastest transmission capability. Troubleshooting 21 ENABLE ERROR CORRECTION Errors and blurs may be... greater than the speed at which the printer can support. It also automatically reduces the resolution of the receiving fax machine must match or be...
... SPEED OF THE FAX MODEM The modem of the printer can transmit data at which you do not have to scan the document again if the fax fails. The speed of the modem of the fax to its fastest transmission capability. Troubleshooting 21 ENABLE ERROR CORRECTION Errors and blurs may be... greater than the speed at which the printer can support. It also automatically reduces the resolution of the receiving fax machine must match or be...
Fax Guide
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...: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is an analog device. Troubleshooting 22 Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. MAKE SURE THAT THE... PRINTER IS CONNECTED TO AN ANALOG PORT The printer is connected to its own fax line or shares the line with other devices. • The printer picks up space in...
...: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is an analog device. Troubleshooting 22 Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. MAKE SURE THAT THE... PRINTER IS CONNECTED TO AN ANALOG PORT The printer is connected to its own fax line or shares the line with other devices. • The printer picks up space in...
Fax Guide
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...configure the fax settings in so that appears on the display. MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Troubleshooting 23 MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to our Web site where you can... download the software. Cannot run the fax software The printer must be connected to receive faxes manually ...
...configure the fax settings in so that appears on the display. MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Troubleshooting 23 MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to our Web site where you can... download the software. Cannot run the fax software The printer must be connected to receive faxes manually ...
User's Guide
Page 4
... the exterior of the printer...117 Cleaning the scanner glass...118 Troubleshooting 119 Before you troubleshoot...119 Using the Service Center to solve printer problems 119 If Troubleshooting does not solve your problem 119 Setup troubleshooting...119 Jams and misfeeds troubleshooting...125 Print troubleshooting...129 Copy and scan troubleshooting...131 Fax troubleshooting...133 Memory card troubleshooting...140 Wireless troubleshooting...142 Notices...160...
... the exterior of the printer...117 Cleaning the scanner glass...118 Troubleshooting 119 Before you troubleshoot...119 Using the Service Center to solve printer problems 119 If Troubleshooting does not solve your problem 119 Setup troubleshooting...119 Jams and misfeeds troubleshooting...125 Print troubleshooting...129 Copy and scan troubleshooting...131 Fax troubleshooting...133 Memory card troubleshooting...140 Wireless troubleshooting...142 Notices...160...
User's Guide
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Lexmark Support Web site- to view the appropriate support site. Windows or Mac Help Open a printer software program or application, and then click Help. Click ? Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and...
Lexmark Support Web site- to view the appropriate support site. Windows or Mac Help Open a printer software program or application, and then click Help. Click ? Additional setup and instructions for and maintaining the printer • Troubleshooting and solving problems Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and...
User's Guide
Page 122
... If you reinstall the software, do the following: MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious...supply from the printer, and then reinsert it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. You may have connected to have problems, then try removing and reinstalling the software. Troubleshooting 122 If the...
... If you reinstall the software, do the following: MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious...supply from the printer, and then reinsert it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. You may have connected to have problems, then try removing and reinstalling the software. Troubleshooting 122 If the...
User's Guide
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... 1 Check the USB cable for three seconds to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. Troubleshooting 123 Note: Make sure the printer is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into...the following : • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then ...
... 1 Check the USB cable for three seconds to Macintosh users only. 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. Troubleshooting 123 Note: Make sure the printer is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into...the following : • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then ...