Network Guide
Page 3
...WPA2 security, choose WPA Personal during installation. Note: Make sure you may need to set up the printer on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then...Finding more information about the printer The Network Getting Started Guide helps you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer, see the comprehensive User's Guide available in a safe place for future ...
...WPA2 security, choose WPA Personal during installation. Note: Make sure you may need to set up the printer on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then...Finding more information about the printer The Network Getting Started Guide helps you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer, see the comprehensive User's Guide available in a safe place for future ...
Network Guide
Page 8
..., where D is the letter of the printer. • Your network is set up the printer, selecting Ethernet connection when you are prompted to avoid potential problems caused by a damaged cable. Ethernet networking Information you will need to set up the printer on an Ethernet network To configure your printer for an...
..., where D is the letter of the printer. • Your network is set up the printer, selecting Ethernet connection when you are prompted to avoid potential problems caused by a damaged cable. Ethernet networking Information you will need to set up the printer on an Ethernet network To configure your printer for an...
Network Guide
Page 12
... WPA PASSPHRASE If your printer has a Demo Mode. ASCII characters in a WPA passphrase are connected to access the printer over wireless network If you encountered problems while installing, or if your printer does not appear in Europe, the Middle East and Africa such as a printer option when sending a print job, then...
... WPA PASSPHRASE If your printer has a Demo Mode. ASCII characters in a WPA passphrase are connected to access the printer over wireless network If you encountered problems while installing, or if your printer does not appear in Europe, the Middle East and Africa such as a printer option when sending a print job, then...
Network Guide
Page 13
... of these boxes and need more than 100 feet apart. For Windows users 1 Obtain the SSID of the computer, if the computer is causing the problem. MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as...
... of these boxes and need more than 100 feet apart. For Windows users 1 Obtain the SSID of the computer, if the computer is causing the problem. MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as...
Network Guide
Page 15
...or both received IP addresses. Try the following : MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you may be a problem with your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are possible ... (if shown). If the printer and/or the laptop does not have both ). 2 Turn on your wireless access point (wireless router) is a problem with your wireless network. The laptop and printer require a few seconds and then try to the network, there may see "Locating IP addresses" on...
...or both received IP addresses. Try the following : MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you may be a problem with your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are possible ... (if shown). If the printer and/or the laptop does not have both ). 2 Turn on your wireless access point (wireless router) is a problem with your wireless network. The laptop and printer require a few seconds and then try to the network, there may see "Locating IP addresses" on...
Fax Guide
Page 4
... more information about the printer The Fax Getting Started Guide helps you set up a fax connection, perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the ... Accept or OK to open the home screen. • To scroll through the menus, use the arrow buttons on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select...
... more information about the printer The Fax Getting Started Guide helps you set up a fax connection, perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the ... Accept or OK to open the home screen. • To scroll through the menus, use the arrow buttons on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select...
Fax Guide
Page 20
...a fax without sender information. Connection checklist • Make sure that the printer and other topics in . Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for the printer. • If the printer is connected to a VoIP adapter...YOUR USER INFORMATION IN THE PRINTER If you connected the printer. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the printer. Listen for a dial tone by plugging an analog telephone into the same port. ...
...a fax without sender information. Connection checklist • Make sure that the printer and other topics in . Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for the printer. • If the printer is connected to a VoIP adapter...YOUR USER INFORMATION IN THE PRINTER If you connected the printer. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the printer. Listen for a dial tone by plugging an analog telephone into the same port. ...
Fax Guide
Page 22
... IS CONNECTED TO AN ANALOG PORT The printer is correct for your network. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes.
... IS CONNECTED TO AN ANALOG PORT The printer is correct for your network. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes.
User's Guide
Page 4
... of the printer...117 Cleaning the scanner glass...118 Troubleshooting 119 Before you troubleshoot...119 Using the Service Center to solve printer problems 119 If Troubleshooting does not solve your problem 119 Setup troubleshooting...119 Jams and misfeeds troubleshooting...125 Print troubleshooting...129 Copy and scan troubleshooting...131 Fax troubleshooting...133 Memory...
... of the printer...117 Cleaning the scanner glass...118 Troubleshooting 119 Before you troubleshoot...119 Using the Service Center to solve printer problems 119 If Troubleshooting does not solve your problem 119 Setup troubleshooting...119 Jams and misfeeds troubleshooting...125 Print troubleshooting...129 Copy and scan troubleshooting...131 Fax troubleshooting...133 Memory...
User's Guide
Page 5
... heavy objects on the power cord. Inspect the power cord regularly for signs of specific manufacturer's components. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the printer before inspecting it. This product is not responsible for clearing a paper jam. Do not subject the power cord...
... heavy objects on the power cord. Inspect the power cord regularly for signs of specific manufacturer's components. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the printer before inspecting it. This product is not responsible for clearing a paper jam. Do not subject the power cord...
User's Guide
Page 6
... your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do encounter any problems along the way, one side of time (the Power Saver timeout). • Share your printer 6 And if you are continually improving our printers to make...
... your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do encounter any problems along the way, one side of time (the Power Saver timeout). • Share your printer 6 And if you are continually improving our printers to make...
User's Guide
Page 8
...: • The Help installs automatically with your printer. What are you looking for and maintaining the printer • Troubleshooting and solving problems Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently... User's Guide is located in the printer Program folder or on the desktop, depending on your operating system. http://support.lexmark.com Note: Select your region, and then select your printer 8 Additional setup and instructions for using printer software •...
...: • The Help installs automatically with your printer. What are you looking for and maintaining the printer • Troubleshooting and solving problems Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently... User's Guide is located in the printer Program folder or on the desktop, depending on your operating system. http://support.lexmark.com Note: Select your region, and then select your printer 8 Additional setup and instructions for using printer software •...
User's Guide
Page 26
If you encountered problems while installing, or if your printer does not appear in complete, restart your printer and then download the driver. Using the printer software 26 Enabling ... the printer program folder from the web for Software Updates 4 Follow the instructions on the computer screen to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your computer.
If you encountered problems while installing, or if your printer does not appear in complete, restart your printer and then download the driver. Using the printer software 26 Enabling ... the printer program folder from the web for Software Updates 4 Follow the instructions on the computer screen to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your computer.
User's Guide
Page 87
... on page 134. Faxing 87 Assign one telephone line. To set incorrectly, then the printer rings, but it never receives the fax. If you encounter problems sending and receiving faxes, then make sure you hear a dial tone, then the telephone line is working or if the printer is properly connected to...
... on page 134. Faxing 87 Assign one telephone line. To set incorrectly, then the printer rings, but it never receives the fax. If you encounter problems sending and receiving faxes, then make sure you hear a dial tone, then the telephone line is working or if the printer is properly connected to...
User's Guide
Page 109
...the wireless signal. However, there are materials that are for the signal to pass through them, and certain types of interference can cause problems with the wireless signal on the network. Objects containing metal and concrete can I improve wireless signal strength? Arrange your printer and access...if the printer is receiving. The Quality field indicates the relative strength of interference where possible. If you think signal strength is a problem between the access point and the printer. Try moving the printer closer to the computer if they seem to communicate over your access...
...the wireless signal. However, there are materials that are for the signal to pass through them, and certain types of interference can cause problems with the wireless signal on the network. Objects containing metal and concrete can I improve wireless signal strength? Arrange your printer and access...if the printer is receiving. The Quality field indicates the relative strength of interference where possible. If you think signal strength is a problem between the access point and the printer. Try moving the printer closer to the computer if they seem to communicate over your access...
User's Guide
Page 119
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • ... an error message dialog, click the For additional assistance, use the Service Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is...
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • ... an error message dialog, click the For additional assistance, use the Service Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is...
User's Guide
Page 120
...press and hold down and , and then press and release to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120 • "Print job does not print or is missing pages" on page 123 ...125 • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll...
...press and hold down and , and then press and release to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 120 • "Print job does not print or is missing pages" on page 123 ...125 • "Cannot print through USB" on page 125 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll...
User's Guide
Page 122
...the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job..., then try another USB port on the printer. Troubleshooting 122 If the cable is marked with a USB symbol. You may have problems, then try removing and reinstalling the software. Note: If you continue to have connected to a defective port. RECONNECT THE PRINTER POWER SUPPLY 1 Turn...
...the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job..., then try another USB port on the printer. Troubleshooting 122 If the cable is marked with a USB symbol. You may have problems, then try removing and reinstalling the software. Note: If you continue to have connected to a defective port. RECONNECT THE PRINTER POWER SUPPLY 1 Turn...
User's Guide
Page 123
... printer, remove and then reconnect the USB cable. • For a printer that is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one minute, reconnect the power cord into the power supply, and then plug the power cord into the matching color slot of printers...
... printer, remove and then reconnect the USB cable. • For a printer that is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one minute, reconnect the power cord into the power supply, and then plug the power cord into the matching color slot of printers...
User's Guide
Page 124
...Power Saver mode. Printer is busy or does not respond If the "Before you continue to have connected to wake up the If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE ... installed ink cartridges. Troubleshooting 124 The USB port is finished. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to ...
...Power Saver mode. Printer is busy or does not respond If the "Before you continue to have connected to wake up the If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE ... installed ink cartridges. Troubleshooting 124 The USB port is finished. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to ...