User Guide
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... Cleaning the scanner glass...123 Troubleshooting 124 Before you troubleshoot...124 Using the Service Center to solve printer problems 124 If Troubleshooting does not solve your problem 124 Setup troubleshooting...124 Jams and misfeeds troubleshooting...130 Print troubleshooting...132 Copy and scan troubleshooting...134 Fax troubleshooting...136 Memory card troubleshooting...143 Network ...
... Cleaning the scanner glass...123 Troubleshooting 124 Before you troubleshoot...124 Using the Service Center to solve printer problems 124 If Troubleshooting does not solve your problem 124 Setup troubleshooting...124 Jams and misfeeds troubleshooting...130 Print troubleshooting...132 Copy and scan troubleshooting...134 Fax troubleshooting...136 Memory card troubleshooting...143 Network ...
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...connections) are properly installed in their marked plug-in the user documentation, to a properly grounded electrical outlet that all cables from the printer before inspecting it. Safety information 5 The safety features of fire or electrical shock results. SAVE THESE INSTRUCTIONS. If any electrical or ... not cut, twist, bind, crush, or place heavy objects on the power cord. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the wall outlet and disconnect all external connections (such as part of specific manufacturer's components. Do not ...
...connections) are properly installed in their marked plug-in the user documentation, to a properly grounded electrical outlet that all cables from the printer before inspecting it. Safety information 5 The safety features of fire or electrical shock results. SAVE THESE INSTRUCTIONS. If any electrical or ... not cut, twist, bind, crush, or place heavy objects on the power cord. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the wall outlet and disconnect all external connections (such as part of specific manufacturer's components. Do not ...
User Guide
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...how to reduce your printer's environmental impact even further. Minimizing your printer's environmental impact We are committed to protecting the environment and are the reason we do what we do better, please let us do encounter any problems along the way, one side of your printer, read the User's ...Guide carefully, and make sure you check the latest updates on your printer model). • Preview print jobs before printing. Conserving paper • ...
...how to reduce your printer's environmental impact even further. Minimizing your printer's environmental impact We are committed to protecting the environment and are the reason we do what we do better, please let us do encounter any problems along the way, one side of your printer, read the User's ...Guide carefully, and make sure you check the latest updates on your printer model). • Preview print jobs before printing. Conserving paper • ...
User Guide
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... printhead. Follow the instructions to print more pages with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • Recycle paper from discarded ...8226; Recycle the product packaging. • Recycle your old printer instead of your printer model • Caring for printing documents that are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the ...
... printhead. Follow the instructions to print more pages with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. Initial setup instructions: • Connecting the printer • Installing the printer software Find it away. • Recycle paper from discarded ...8226; Recycle the product packaging. • Recycle your old printer instead of your printer model • Caring for printing documents that are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the ...
User Guide
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... on the computer screen to reinstall the software, then uninstall the current software first. Reinstalling the printer software When you encountered problems while installing, or if your computer. If you set up the printer using the installation software CD, all the necessary software was installed. If the installation dialog does not appear after...
... on the computer screen to reinstall the software, then uninstall the current software first. Reinstalling the printer software When you encountered problems while installing, or if your computer. If you set up the printer using the installation software CD, all the necessary software was installed. If the installation dialog does not appear after...
User Guide
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... . 4 Press the arrow buttons to select a dial volume setting, and then press . If you encounter problems sending and receiving faxes, then make sure that the dialing volume is working or if the printer is connected to Off, especially if you hear a dial tone, then the telephone line and the wall... jack are dialing a number on the back of the printer. 2 Listen for a dial tone through the telephone handset. Make sure the telephone line and the wall jack are connected properly in your telephone network....
... . 4 Press the arrow buttons to select a dial volume setting, and then press . If you encounter problems sending and receiving faxes, then make sure that the dialing volume is working or if the printer is connected to Off, especially if you hear a dial tone, then the telephone line and the wall... jack are dialing a number on the back of the printer. 2 Listen for a dial tone through the telephone handset. Make sure the telephone line and the wall jack are connected properly in your telephone network....
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...printers, continue on to installing the printer. • A valid, unique IP address for the printer to use any printer connected to your Macintosh computer, double-click Sharing your printer...printer connected to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can choose to use the default printer...Printer Ports dialog. You can physically connect to your Macintosh computer, double-click Sharing your printer on the network. Sharing a printer...type sharing the printer on a network... printer (optional) Note: A printer ...
...printers, continue on to installing the printer. • A valid, unique IP address for the printer to use any printer connected to your Macintosh computer, double-click Sharing your printer...printer connected to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can choose to use the default printer...Printer Ports dialog. You can physically connect to your Macintosh computer, double-click Sharing your printer on the network. Sharing a printer...type sharing the printer on a network... printer (optional) Note: A printer ...
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... the access point, print a network setup page. When you how strongly the computer is poor wireless signal quality. To determine if the printer is that the communication signal will be intermittent, however, and although the signal quality appears high, it provides: • Increased network security...have built-in antennas that transmit and receive radio signals. The Quality field indicates the relative strength of the wireless signal the printer is a problem between your system tray. If you are materials that the signal is interference from the network. For most objects. This ...
... the access point, print a network setup page. When you how strongly the computer is poor wireless signal quality. To determine if the printer is that the communication signal will be intermittent, however, and although the signal quality appears high, it provides: • Increased network security...have built-in antennas that transmit and receive radio signals. The Quality field indicates the relative strength of the wireless signal the printer is a problem between your system tray. If you are materials that the signal is interference from the network. For most objects. This ...
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...the address field of your network. Check the Wireless Network Connection section: • The "Default Gateway" entry is not on a printer or other selection where settings are connected to avoid signal absorption. If it passes through them, and certain types of objects absorb enough... to cause communications problems. Place your access point as possible to the same wireless network? The Command Prompt window opens. 4 Type ipconfig, and then press...
...the address field of your network. Check the Wireless Network Connection section: • The "Default Gateway" entry is not on a printer or other selection where settings are connected to avoid signal absorption. If it passes through them, and certain types of objects absorb enough... to cause communications problems. Place your access point as possible to the same wireless network? The Command Prompt window opens. 4 Type ipconfig, and then press...
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If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for paper jam messages, and ... Method 1 If it appears on page 127 Troubleshooting 124 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. Method 2 1 Click or Start. 2 Click All Programs...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for paper jam messages, and ... Method 1 If it appears on page 127 Troubleshooting 124 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. Method 2 1 Click or Start. 2 Click All Programs...
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... you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 125 • "Print job does not print or is missing pages" on page 127 • "Printer is printing blank pages" on page 128 • "Printer is busy or does not respond" on ... on page 129 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press ...
... you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 125 • "Print job does not print or is missing pages" on page 127 • "Printer is printing blank pages" on page 128 • "Printer is busy or does not respond" on ... on page 129 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press ...
User Guide
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...power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS... sure the cartridges are inserted correctly. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try one . 2 Firmly plug the square end of the USB cable into...
...power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS... sure the cartridges are inserted correctly. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try one . 2 Firmly plug the square end of the USB cable into...
User Guide
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... THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance...
... THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance...
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.... 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer... the power cord from the wall outlet, and then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for any obvious damage. The USB port is marked with a USB symbol.
.... 2 Gently remove the power supply from the print queue If you troubleshoot" checklist does not solve the problem, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer... the power cord from the wall outlet, and then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for any obvious damage. The USB port is marked with a USB symbol.
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.... 3 From the Paper Options section of the Print Setup tab, select Borderless. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges. • "Print speed is slow...(0.5 in.) SELECT THE BORDERLESS PRINT FEATURE For Windows users: 1 With a document or photo open , choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 If necessary, click Advanced. 4 From the print options pop-up menu, choose Paper Handling. 5 From the Destination Paper Size section, select...
.... 3 From the Paper Options section of the Print Setup tab, select Borderless. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the following : CHECK THE INK LEVELS Replace low or empty ink cartridges. • "Print speed is slow...(0.5 in.) SELECT THE BORDERLESS PRINT FEATURE For Windows users: 1 With a document or photo open , choose File > Print. 2 From the Printer pop-up menu, choose the printer. 3 If necessary, click Advanced. 4 From the print options pop-up menu, choose Paper Handling. 5 From the Destination Paper Size section, select...
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... MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Copy and scan troubleshooting • "Copier or scanner does not respond" on page 135 • "... lines on page 136 Troubleshooting 134 Try one or more RAM. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of documents or photos" on page 135 • "Scan was not successful" on the printed image, then contact technical support...
... MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Copy and scan troubleshooting • "Copier or scanner does not respond" on page 135 • "... lines on page 136 Troubleshooting 134 Try one or more RAM. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of documents or photos" on page 135 • "Scan was not successful" on the printed image, then contact technical support...
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...or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction ... or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER ...
...or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction ... or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER ...
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... for any obvious damage. Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : • "Setting up the printer to a computer over a network If the "Before you troubleshoot" checklist does not solve the... problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax...
... for any obvious damage. Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : • "Setting up the printer to a computer over a network If the "Before you troubleshoot" checklist does not solve the... problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax...
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...printer sharing 107 sharing in Windows 107 printer control panel buttons 14 location 9 using 14 printer does not print wireless 147 printer does not print wirelessly 151 printer does not respond 128 printer memory fax 93 printer printing blank pages 128 printer problems, basic solutions 124 printer software installing 23 uninstalling 23 printer...received history report 91 receiving faxes Auto Answer setting 85, 86 automatically 85 manually 86 tips 85, 86 recycling 6 Lexmark products 13 WEEE statement 165 redial attempts, fax setting 81 redial time, fax setting 81 reducing an image 58 registering...
...printer sharing 107 sharing in Windows 107 printer control panel buttons 14 location 9 using 14 printer does not print wireless 147 printer does not print wirelessly 151 printer does not respond 128 printer memory fax 93 printer printing blank pages 128 printer problems, basic solutions 124 printer software installing 23 uninstalling 23 printer...received history report 91 receiving faxes Auto Answer setting 85, 86 automatically 85 manually 86 tips 85, 86 recycling 6 Lexmark products 13 WEEE statement 165 redial attempts, fax setting 81 redial time, fax setting 81 reducing an image 58 registering...
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...setting up fax country-specific 75 digital telephone service 74 DSL connection 72 standard telephone line connection 69 VoIP connection 73 setting up printer faxing 86 on wired network (Macintosh) 109 on wired network (Windows) 109 on wireless network (Macintosh) 96 on wireless ... fax 91 transparencies loading 32 tray loading paper 25 troubleshooting checking an unresponsive printer 124 contacting technical support 124 fax checklist 137 Service Center 124 Index 183 solving basic printer problems 124 wireless network 144 troubleshooting, copy scanner unit does not close 135 troubleshooting,...
...setting up fax country-specific 75 digital telephone service 74 DSL connection 72 standard telephone line connection 69 VoIP connection 73 setting up printer faxing 86 on wired network (Macintosh) 109 on wired network (Windows) 109 on wireless network (Macintosh) 96 on wireless ... fax 91 transparencies loading 32 tray loading paper 25 troubleshooting checking an unresponsive printer 124 contacting technical support 124 fax checklist 137 Service Center 124 Index 183 solving basic printer problems 124 wireless network 144 troubleshooting, copy scanner unit does not close 135 troubleshooting,...