User's Guide
Page 6
... your needs. Duplexing lets you check the latest updates on our Web site. About your printer Thank you to automatically print on both sides of the paper manually or automatically (depending on your printer model). • Preview print jobs before printing. On selected printer models, this printer! Use the preview features found in Windows and Mac OS X 10.6 or later. • Print more than one page image on both sides of the paper (duplex) for copy and fax jobs, and...
... your needs. Duplexing lets you check the latest updates on our Web site. About your printer Thank you to automatically print on both sides of the paper manually or automatically (depending on your printer model). • Preview print jobs before printing. On selected printer models, this printer! Use the preview features found in Windows and Mac OS X 10.6 or later. • Print more than one page image on both sides of the paper (duplex) for copy and fax jobs, and...
User's Guide
Page 8
.... Click ? Lexmark Support Web site- Record the following information (located on the store receipt and the back of the printer), and have it here Windows or Mac Help Open a printer software program or application, and then click Help. Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Warranty...
.... Click ? Lexmark Support Web site- Record the following information (located on the store receipt and the back of the printer), and have it here Windows or Mac Help Open a printer software program or application, and then click Help. Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Warranty...
User's Guide
Page 16
... Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings. 8 Keypad In Copy mode or Photo mode: enter the number of Eco-Mode. Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy...
... Copy, Scan, Fax, Photo, or File Print menu to the top level of a menu. • Exit from a menu level of the Setup menu to the top level of the previous mode. • Clear current settings or error messages, and return to default settings. 8 Keypad In Copy mode or Photo mode: enter the number of Eco-Mode. Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy...
User's Guide
Page 101
..., the user's guide that the address was successfully assigned. Note: If you are using a proxy server, then temporarily disable it to load the printer Web page correctly. 4 Click the Configuration link. 5 Click the TCP/IP link. 6 Click the Set static IP address link. 7 Type the IP address you created. 4 Follow the instructions on the network. 2 Print a network setup page to see what IP address is currently assigned to complete installation. The printer Web page loads if the address was...
..., the user's guide that the address was successfully assigned. Note: If you are using a proxy server, then temporarily disable it to load the printer Web page correctly. 4 Click the Configuration link. 5 Click the TCP/IP link. 6 Click the Set static IP address link. 7 Type the IP address you created. 4 Follow the instructions on the network. 2 Print a network setup page to see what IP address is currently assigned to complete installation. The printer Web page loads if the address was...
User's Guide
Page 105
... to add your printer for which it is not possible to use WPS to set up your PIN. See related topics on troubleshooting specific connection types if you access your printer, depending on your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one type of connection and that the printer drivers are installed...
... to add your printer for which it is not possible to use WPS to set up your PIN. See related topics on troubleshooting specific connection types if you access your printer, depending on your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one type of connection and that the printer drivers are installed...
User's Guide
Page 128
... printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help...
... printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help...
User's Guide
Page 147
.... • Resend the fax. MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to a telephone, DSL, VoIP, or cable service before you are sending. • Enable Auto Fax Conversion. MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Fax error messages on Letter-size paper. MAKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows users and is installed with the quality...
.... • Resend the fax. MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to a telephone, DSL, VoIP, or cable service before you are sending. • Enable Auto Fax Conversion. MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Fax error messages on Letter-size paper. MAKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows users and is installed with the quality...
User's Guide
Page 153
... is connected to the USB port. Cannot print and there is working, but none of the following: • Update the firewall using the most recent update available from the manufacturer. Re-enable the firewall when you get to the Software Already Installed screen, make sure you allow those programs to run the installer again. If the printer and computer are configured correctly, and the wireless network is...
... is connected to the USB port. Cannot print and there is working, but none of the following: • Update the firewall using the most recent update available from the manufacturer. Re-enable the firewall when you get to the Software Already Installed screen, make sure you allow those programs to run the installer again. If the printer and computer are configured correctly, and the wireless network is...
User's Guide
Page 184
...faxes 143 cartridges, ink ordering 11 using genuine Lexmark 11 changing Power Saver timeout 16 changing printing mode 55 changing temporary settings into default 17 changing wireless settings after installation (Mac) 101 changing wireless settings after installation (Windows) 101 checking ink levels 124 checking an unresponsive printer 128 checking the dial tone 92 checklist before you troubleshoot 128 fax troubleshooting 143 memory card troubleshooting 149 choosing a splitter, faxing 90 cleaning exterior of the printer 126 cleaning printhead nozzles 126 Club Internet 100 coated paper loading...
...faxes 143 cartridges, ink ordering 11 using genuine Lexmark 11 changing Power Saver timeout 16 changing printing mode 55 changing temporary settings into default 17 changing wireless settings after installation (Mac) 101 changing wireless settings after installation (Windows) 101 checking ink levels 124 checking an unresponsive printer 128 checking the dial tone 92 checklist before you troubleshoot 128 fax troubleshooting 143 memory card troubleshooting 149 choosing a splitter, faxing 90 cleaning exterior of the printer 126 cleaning printhead nozzles 126 Club Internet 100 coated paper loading...
User's Guide
Page 186
... network (Macintosh) 111 installing printer on wired network (Windows) 111 installing printer software 25 installing wireless printer additional computers 99 interference wireless network 118 internal wireless print server resetting to factory default settings 154 IP address 121, 122 configuring 101 IP address, assigning 122 iron-on transfers loading 33 J jams and misfeeds troubleshooting paper jam in the ADF 136 paper jam in the duplex unit 135 paper jam in the printer 134 paper or specialty media 137 junk faxes blocking 95 K key index 123 L labels loading 33 printing 40 language changing...
... network (Macintosh) 111 installing printer on wired network (Windows) 111 installing printer software 25 installing wireless printer additional computers 99 interference wireless network 118 internal wireless print server resetting to factory default settings 154 IP address 121, 122 configuring 101 IP address, assigning 122 iron-on transfers loading 33 J jams and misfeeds troubleshooting paper jam in the ADF 136 paper jam in the duplex unit 135 paper jam in the printer 134 paper or specialty media 137 junk faxes blocking 95 K key index 123 L labels loading 33 printing 40 language changing...
User's Guide
Page 188
... image 139 printer sharing 109 sharing in Windows 109 printer control panel buttons 14 location 9 using 14 printer does not print wireless 153 printer does not print wirelessly 157 printer does not respond 133 printer memory fax 96 printer printing blank pages 133 printer problems, basic solutions 128 Printer Settings 84 printer software installing 25 uninstalling 24 printer, setting as default 55 printhead aligning 125 printhead access location 9 printhead error 129 printhead nozzles cleaning 126 printing collate 37 custom-size paper 41 documents 36 documents from memory card or flash drive...
... image 139 printer sharing 109 sharing in Windows 109 printer control panel buttons 14 location 9 using 14 printer does not print wireless 153 printer does not print wirelessly 157 printer does not respond 133 printer memory fax 96 printer printing blank pages 133 printer problems, basic solutions 128 Printer Settings 84 printer software installing 25 uninstalling 24 printer, setting as default 55 printhead aligning 125 printhead access location 9 printhead error 129 printhead nozzles cleaning 126 printing collate 37 custom-size paper 41 documents 36 documents from memory card or flash drive...
User's Guide
Page 189
... printer printing blank pages 133 printhead error 129 software did not install 131 shared printing 110 sharing printer in Windows 109 software Service Center 128 software did not install 131 software updates checking 23 enabling 23 software, optional finding, installing 23 speaker volume adjusting 92 Speed Dial setting up 85 splitter, choosing 90 SSID ad hoc 102 finding 119 locating 113 wireless network 112 streaks or lines on printed image 139 supported memory cards and file types 43 supported operating systems 19 switching from USB to wireless 105 to wireless, using Mac...
... printer printing blank pages 133 printhead error 129 software did not install 131 shared printing 110 sharing printer in Windows 109 software Service Center 128 software did not install 131 software updates checking 23 enabling 23 software, optional finding, installing 23 speaker volume adjusting 92 Speed Dial setting up 85 splitter, choosing 90 SSID ad hoc 102 finding 119 locating 113 wireless network 112 streaks or lines on printed image 139 supported memory cards and file types 43 supported operating systems 19 switching from USB to wireless 105 to wireless, using Mac...
User's Guide
Page 190
troubleshooting, wireless cannot print over wireless network 154 changing wireless settings after installation (Mac) 101 changing wireless settings after installation (Windows) 101 photos do not print from memory card across wireless network 150 resolving communication problems 166 Wi-Fi indicator light is blinking orange 160 Wi-Fi indicator light is not lit 159 Wi-Fi indicator light is still orange 159 Two-Sided Printing Dry Time choosing a given setting 53 TX report, fax 94 U UK special wireless setup instructions 100 uninstalling printer software 24 updating printer software 23 updating the...
troubleshooting, wireless cannot print over wireless network 154 changing wireless settings after installation (Mac) 101 changing wireless settings after installation (Windows) 101 photos do not print from memory card across wireless network 150 resolving communication problems 166 Wi-Fi indicator light is blinking orange 160 Wi-Fi indicator light is not lit 159 Wi-Fi indicator light is still orange 159 Two-Sided Printing Dry Time choosing a given setting 53 TX report, fax 94 U UK special wireless setup instructions 100 uninstalling printer software 24 updating printer software 23 updating the...
Quick Reference
Page 4
..., you can print up to print documents using the printer software Software HelpHelp installed automatically with fewer cartridges. • Clean the printhead. Wireless/network printers allow you looking for using the "Clean Printhead" and "Deep Clean Printhead" features. Duplexing lets you to reduce their environmental impact. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on both sides of the paper (duplex) for copy and fax jobs, and for...
..., you can print up to print documents using the printer software Software HelpHelp installed automatically with fewer cartridges. • Clean the printhead. Wireless/network printers allow you looking for using the "Clean Printhead" and "Deep Clean Printhead" features. Duplexing lets you to reduce their environmental impact. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online technical support, and telephone support * Available on the installation software CD and on both sides of the paper (duplex) for copy and fax jobs, and for...
Quick Reference
Page 5
...Wi-Fi indicator Check wireless status. 8 Memory card slot Insert a memory card. 9 PictBridge and USB port Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a flash drive to print using the proof sheet for scanning, copying, or faxing multiple-page documents. Scan thick books, reports, and other multiple-page documents easily with one-touch, computer-free black or color copying. • Scan. Printer models The installation software CD that will help you save money and the environment. • Copy. Do multiple-page, standalone black and color faxing at 33...
...Wi-Fi indicator Check wireless status. 8 Memory card slot Insert a memory card. 9 PictBridge and USB port Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a flash drive to print using the proof sheet for scanning, copying, or faxing multiple-page documents. Scan thick books, reports, and other multiple-page documents easily with one-touch, computer-free black or color copying. • Scan. Printer models The installation software CD that will help you save money and the environment. • Copy. Do multiple-page, standalone black and color faxing at 33...
Quick Reference
Page 8
... page 9. • The flash drive uses the same port that the memory card inserted is selected. 6 2-Sided/Eco Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is used with the printer Memory cards and flash drives are storage devices frequently used for ten minutes. • Set screen brightness to low. 7 Cancel • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to default settings...
... page 9. • The flash drive uses the same port that the memory card inserted is selected. 6 2-Sided/Eco Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is used with the printer Memory cards and flash drives are storage devices frequently used for ten minutes. • Set screen brightness to low. 7 Cancel • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to default settings...
Quick Reference
Page 11
... only in Mac OS X version 10.5 or earlier. 1 Load plain, unmarked paper. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the Printer Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on if it is sometimes due to save ink. • If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users 1 Click...
... only in Mac OS X version 10.5 or earlier. 1 Load plain, unmarked paper. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the Printer Utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on if it is sometimes due to save ink. • If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users 1 Click...
Quick Reference
Page 19
... connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to printer maintenance tasks and customer support. 19 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to locate and solve the problem (Windows only). • Turn the printer...
... connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to printer maintenance tasks and customer support. 19 Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to locate and solve the problem (Windows only). • Turn the printer...
Quick Reference
Page 20
... USB" on page 23 Incorrect language appears on . CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the printer off the printer. 2 Press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on page 21 • "Printer is printing blank pages" on page 22 • "Printer...
... USB" on page 23 Incorrect language appears on . CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT LANGUAGE) 1 Turn the printer off the printer. 2 Press and hold for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 20 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on page 21 • "Printer is printing blank pages" on page 22 • "Printer...
Quick Reference
Page 22
... improperly installed ink cartridges. From the list of printers in Power Saver mode. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is finished. Note: Do not remove the alignment page until printing is printing blank pages Blank pages may have problems, then try either of the computer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is wirelessly connected, see the Wireless troubleshooting section. If the cable is not in Power Saver mode. If this problem persists, then check our Web site for updates for...
... improperly installed ink cartridges. From the list of printers in Power Saver mode. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is finished. Note: Do not remove the alignment page until printing is printing blank pages Blank pages may have problems, then try either of the computer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is wirelessly connected, see the Wireless troubleshooting section. If the cable is not in Power Saver mode. If this problem persists, then check our Web site for updates for...