User's Guide
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If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest ...Select Printer Home. 4 From the Support tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.... • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 115 Troubleshooting 113
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest ...Select Printer Home. 4 From the Support tab, select Service Center. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.... • "Incorrect language appears on the display" on page 114 • "Printhead errors" on page 114 • "Software did not install" on page 115 Troubleshooting 113
User's Guide
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... display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 114 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS...
... display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 114 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS...
User's Guide
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... then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending...
... then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending...
User's Guide
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...outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet, and then turn on the printer. SELECT YOUR PRINTER FROM THE PRINT ...DIALOG BEFORE SENDING THE PRINT JOB (MAC ONLY) 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. You may have problems, then try another USB port on the printer, and then open , choose File > Print. 2 From the printer pop-up menu, choose your printer, and...
...outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. The cartridges should click firmly into the wall outlet, and then turn on the printer. SELECT YOUR PRINTER FROM THE PRINT ...DIALOG BEFORE SENDING THE PRINT JOB (MAC ONLY) 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. You may have problems, then try another USB port on the printer, and then open , choose File > Print. 2 From the printer pop-up menu, choose your printer, and...
User's Guide
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...installed ink cartridges. If the cartridges do not seem to fit, make sure the printhead is damaged, then use a new one minute, reconnect the power cord into the USB... port of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to Align Printer: > More Options > Align Printer....for three seconds to a defective port. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 14 for any obvious ...
...installed ink cartridges. If the cartridges do not seem to fit, make sure the printhead is damaged, then use a new one minute, reconnect the power cord into the USB... port of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate to Align Printer: > More Options > Align Printer....for three seconds to a defective port. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 14 for any obvious ...
User's Guide
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... SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. 3 If necessary... pop-up menu, choose Photo or Best. 5 Click Print. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as...
... SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. 3 If necessary... pop-up menu, choose Photo or Best. 5 Click Print. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. • Remove as...
User's Guide
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...not respond 118 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 27 uninstalling 26 printer solutions 106 printer, setting as default 56 printhead aligning 110 printhead access location 10 printhead error 114 printhead nozzles cleaning 110 printing collate 39 custom-size ... 55 printing in draft mode 56 printing mode changing 56 proof sheet using 49 protocol 104 publications finding 8 R recycling 7 Lexmark products 15 WEEE statement 149 reducing an image 62 repeating an image 63 replacing ink cartridges 14 resetting internal wireless print server ...
...not respond 118 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 27 uninstalling 26 printer solutions 106 printer, setting as default 56 printhead aligning 110 printhead access location 10 printhead error 114 printhead nozzles cleaning 110 printing collate 39 custom-size ... 55 printing in draft mode 56 printing mode changing 56 proof sheet using 49 protocol 104 publications finding 8 R recycling 7 Lexmark products 15 WEEE statement 149 reducing an image 62 repeating an image 63 replacing ink cartridges 14 resetting internal wireless print server ...
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...loading 34 tray loading paper 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 Service Center 113 solving basic printer problems 113 wireless network 129 troubleshooting, copy scanner unit does not close 124 troubleshooting, copy and scan cannot scan to computer over... incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 troubleshooting, wireless cannot print over wireless network 133 changing wireless settings after installation (Mac...
...loading 34 tray loading paper 28 troubleshooting checking an unresponsive printer 113 contacting technical support 113 Service Center 113 solving basic printer problems 113 wireless network 129 troubleshooting, copy scanner unit does not close 124 troubleshooting, copy and scan cannot scan to computer over... incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead error 114 software did not install 115 troubleshooting, wireless cannot print over wireless network 133 changing wireless settings after installation (Mac...
Quick Reference
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... • Return ink cartridges for presentation. • Use recycled paper. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to print more than normal and are... Toolbars, the Print or Print Preview dialog, or the printer display (depending on the Lexmark Web site at http://support.lexmark.com. Help using the "Clean Printhead" and "Deep Clean Printhead" features. On selected printer models, this feature sets the printer to automatically print on...
... • Return ink cartridges for presentation. • Use recycled paper. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on how to print more than normal and are... Toolbars, the Print or Print Preview dialog, or the printer display (depending on the Lexmark Web site at http://support.lexmark.com. Help using the "Clean Printhead" and "Deep Clean Printhead" features. On selected printer models, this feature sets the printer to automatically print on...
Quick Reference
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... clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 21 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on.... The printer resets and starts the initial printer setup. 3 Complete the initial printer setup. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory ...
... clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 21 • "Printhead errors" on page 21 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on.... The printer resets and starts the initial printer setup. 3 Complete the initial printer setup. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory ...
Quick Reference
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..., lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the wall outlet, and then turn on the printer. If the cable is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on... SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn on the computer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the...
..., lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the wall outlet, and then turn on the printer. If the cable is marked with a USB symbol. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on... SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn on the computer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the...
Quick Reference
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... on the printer. 23 If your printer does not appear on the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS ...An alignment page prints. Printer is in Power Saver mode. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of printers in Power Saver mode. 2 From the...
... on the printer. 23 If your printer does not appear on the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS ...An alignment page prints. Printer is in Power Saver mode. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of printers in Power Saver mode. 2 From the...