Network Guide
Page 3
...access point settings, while the WEP key or WPA passphrase allows printers and computers to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you must begin with a computer... that is not secure. Wireless networking 3 Use the space provided below to set up the printer on our Web site at www.lexmark.com/publications/. You will need the following information: • WEP key(s)-Required for WEP security • WPA/WPA2 passphrase-Required for...
...access point settings, while the WEP key or WPA passphrase allows printers and computers to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you must begin with a computer... that is not secure. Wireless networking 3 Use the space provided below to set up the printer on our Web site at www.lexmark.com/publications/. You will need the following information: • WEP key(s)-Required for WEP security • WPA/WPA2 passphrase-Required for...
Network Guide
Page 8
... network • The network gateway • The network mask • A nickname for you to remember. You can make sure that is connected to avoid potential problems caused by a damaged cable. If the Welcome screen does not appear after a minute, then click the CD icon on the network.
... network • The network gateway • The network mask • A nickname for you to remember. You can make sure that is connected to avoid potential problems caused by a damaged cable. If the Welcome screen does not appear after a minute, then click the CD icon on the network.
Network Guide
Page 12
... is using Wi-Fi Protected Access (WPA) security, then the WPA passphrase should be able to access the printer over wireless network If you encountered problems while installing, or if your printer does not appear in Europe, the Middle East and Africa such as a printer option when sending a print job, then...
... is using Wi-Fi Protected Access (WPA) security, then the WPA passphrase should be able to access the printer over wireless network If you encountered problems while installing, or if your printer does not appear in Europe, the Middle East and Africa such as a printer option when sending a print job, then...
Network Guide
Page 13
... address to the list of addresses allowed to connect to the wireless access point. • If you set up your access point is causing the problem. If the signal quality is listed as microwave ovens or other computers or resources on your computer. For Windows users 1 Obtain the SSID of the...
... address to the list of addresses allowed to connect to the wireless access point. • If you set up your access point is causing the problem. If the signal quality is listed as microwave ovens or other computers or resources on your computer. For Windows users 1 Obtain the SSID of the...
Network Guide
Page 15
...power up again and reattach to print wirelessly. If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network. The SSID will be blocking the signal. This can occur if the laptop hard drive has powered down the SSID, ... the IP addresses again. Make sure that does not have both ). 2 Turn on checking IP addresses, see this message again after you may be a problem with your wireless access point (wireless router) is turned on and is typically the wireless access point. 2 Type your computer screen when you see "Locating...
...power up again and reattach to print wirelessly. If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network. The SSID will be blocking the signal. This can occur if the laptop hard drive has powered down the SSID, ... the IP addresses again. Make sure that does not have both ). 2 Turn on checking IP addresses, see this message again after you may be a problem with your wireless access point (wireless router) is turned on and is typically the wireless access point. 2 Type your computer screen when you see "Locating...
Fax Guide
Page 4
... started Finding more information about the printer The Fax Getting Started Guide helps you set up a fax connection, perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the installation software...
... started Finding more information about the printer The Fax Getting Started Guide helps you set up a fax connection, perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on the installation software...
Fax Guide
Page 20
... telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the line (if applicable) are set up and... telephone into the same port. Do not use the checklist below. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the printer. Troubleshooting 20 In some countries, you cannot send a fax without sender information. Make sure ...
... telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the line (if applicable) are set up and... telephone into the same port. Do not use the checklist below. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the printer. Troubleshooting 20 In some countries, you cannot send a fax without sender information. Make sure ...
Fax Guide
Page 22
... and Answering > Fax Forward 2 Turn off Fax Forwarding, and then save the setting. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. You may need to press so you can be able to receive more of the following are using...
... and Answering > Fax Forward 2 Turn off Fax Forwarding, and then save the setting. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. You may need to press so you can be able to receive more of the following are using...
User's Guide
Page 4
... printer...134 Cleaning the scanner glass...134 Cleaning the touch screen...135 Troubleshooting 136 Before you troubleshoot...136 Using the Service Center to solve printer problems 136 If Troubleshooting does not solve your problem 136 Setup troubleshooting...136 Jams and misfeeds troubleshooting...141 Contents 4
... printer...134 Cleaning the scanner glass...134 Cleaning the touch screen...135 Troubleshooting 136 Before you troubleshoot...136 Using the Service Center to solve printer problems 136 If Troubleshooting does not solve your problem 136 Setup troubleshooting...136 Jams and misfeeds troubleshooting...141 Contents 4
User's Guide
Page 6
... this product near the product and easily accessible. The manufacturer is near water or wet locations. Inspect the power cord regularly for signs of such problems. Remove the power cord from the wall outlet and disconnect all external connections (such as the fax feature, power cord, or telephone, during a lightning storm...
... this product near the product and easily accessible. The manufacturer is near water or wet locations. Inspect the power cord regularly for signs of such problems. Remove the power cord from the wall outlet and disconnect all external connections (such as the fax feature, power cord, or telephone, during a lightning storm...
User's Guide
Page 7
... that came with our printers, and we do, and your suggestions help you find something we could do better, please let us do encounter any problems along the way, one side of a sheet of paper. • Print on one of your printer 7 On selected printer models, this printer! The Power Saver...
... that came with our printers, and we do, and your suggestions help you find something we could do better, please let us do encounter any problems along the way, one side of a sheet of paper. • Print on one of your printer 7 On selected printer models, this printer! The Power Saver...
User's Guide
Page 9
... questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark Support Web site- For updates, check our Web site at http://support.lexmark.com. What are you faster: • Machine Type number • Serial number • Date... purchased • Store where purchased About your printer 9 Find it ready when you contact support so that they may serve you looking for and maintaining the printer • Troubleshooting and solving problems...
... questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark Support Web site- For updates, check our Web site at http://support.lexmark.com. What are you faster: • Machine Type number • Serial number • Date... purchased • Store where purchased About your printer 9 Find it ready when you contact support so that they may serve you looking for and maintaining the printer • Troubleshooting and solving problems...
User's Guide
Page 25
... desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen. Reinstalling the printer software When you encountered problems while installing, or if your printer does not appear in complete, restart your printer from the printer drop-down list. 5 From the Support tab, select...
... desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen. Reinstalling the printer software When you encountered problems while installing, or if your printer does not appear in complete, restart your printer from the printer drop-down list. 5 From the Support tab, select...
User's Guide
Page 96
... the telephone line. A dial tone lets you know what telephone number was dialed, and what device you should use to the printer. If you encounter problems sending and receiving faxes, then make sure you can I set the printer to the printer as the fax number, and then set the distinctive ring...
... the telephone line. A dial tone lets you know what telephone number was dialed, and what device you should use to the printer. If you encounter problems sending and receiving faxes, then make sure you can I set the printer to the printer as the fax number, and then set the distinctive ring...
User's Guide
Page 116
...-Fi Protected Setup (WPS) is no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for you to avoid potential problems caused by a damaged cable. Networking 116 Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make it easier...
...-Fi Protected Setup (WPS) is no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for you to avoid potential problems caused by a damaged cable. Networking 116 Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make it easier...
User's Guide
Page 123
...a strong signal from the access point, print a network setup page. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on a printer or other objects will not block the wireless signal. Turn off potential sources of the access point... phones when printing over a network is operating in signal strength can cause printing issues that are materials that seem to cause communications problems. Place your network. If it can also interfere with other devices on the access point. Such devices can be intermittent, however,...
...a strong signal from the access point, print a network setup page. REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on a printer or other objects will not block the wireless signal. Turn off potential sources of the access point... phones when printing over a network is operating in signal strength can cause printing issues that are materials that seem to cause communications problems. Place your network. If it can also interfere with other devices on the access point. Such devices can be intermittent, however,...
User's Guide
Page 136
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact ...folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not ...
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact ...folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not ...
User's Guide
Page 137
... "Cannot print through USB" on page 141 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 137 Printhead errors If ...the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use ...
... "Cannot print through USB" on page 141 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 137 Printhead errors If ...the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use ...
User's Guide
Page 138
2 Remove the printhead. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ...
2 Remove the printhead. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ...
User's Guide
Page 139
... THE USB CABLE CONNECTED TO YOUR PRINTER Troubleshooting 139 Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer...
... THE USB CABLE CONNECTED TO YOUR PRINTER Troubleshooting 139 Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer...