User's Guide
Page 116
...4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical...or other network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 117 • "Printhead errors" on page 117 • "Software did not install" ...
...4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical...or other network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 117 • "Printhead errors" on page 117 • "Software did not install" ...
User's Guide
Page 117
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note: If you have ...
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note: If you have ...
User's Guide
Page 119
... SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is marked with a USB symbol. Troubleshooting 119 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Note: If you continue to a defective port.... 3 Firmly plug the rectangular end of the USB cable into the wall outlet, and then turn on the computer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
... SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is marked with a USB symbol. Troubleshooting 119 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Note: If you continue to a defective port.... 3 Firmly plug the rectangular end of the USB cable into the wall outlet, and then turn on the computer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.
User's Guide
Page 176
... 88 printer printing blank pages 121 printer problems, basic solutions 116 Printer Settings 77 printer software installing 27 uninstalling 26 printer, setting as default 49 printhead aligning 113 printhead access 11 printhead error 117 printhead nozzles cleaning 114 Index 176
... 88 printer printing blank pages 121 printer problems, basic solutions 116 Printer Settings 77 printer software installing 27 uninstalling 26 printer, setting as default 49 printhead aligning 113 printhead access 11 printhead error 117 printhead nozzles cleaning 114 Index 176
User's Guide
Page 177
...45 protocol 110 publications finding 7 R received history report 87 receiving faxes Auto Answer setting 81 automatically 81 manually 81 tips 81 recycling 6 Lexmark products 15 WEEE statement 160 redial attempts, fax setting 76 redial time, fax setting 76 reducing an image 54 registering fax user information ...USB 122 incorrect language appears on display 117 page does not print 120 printer does not respond 121 printer printing blank pages 121 printhead error 117 software did not install 119 shared printing 100 sharing printer in Windows 99 software Service Center 116 software did not install ...
...45 protocol 110 publications finding 7 R received history report 87 receiving faxes Auto Answer setting 81 automatically 81 manually 81 tips 81 recycling 6 Lexmark products 15 WEEE statement 160 redial attempts, fax setting 76 redial time, fax setting 76 reducing an image 54 registering fax user information ...USB 122 incorrect language appears on display 117 page does not print 120 printer does not respond 121 printer printing blank pages 121 printhead error 117 software did not install 119 shared printing 100 sharing printer in Windows 99 software Service Center 116 software did not install ...
User's Guide
Page 178
...takes too long or freezes the computer 130 troubleshooting, fax cannot receive faxes 134 cannot run fax software 135 cannot send faxes 132 error messages, printer control panel 135 troubleshooting, jams and misfeeds paper jam in the ADF 124 paper jam in the duplex unit 123 ...through USB 122 incorrect language appears on display 117 page does not print 120 printer does not respond 121 printer printing blank pages 121 printhead error 117 software did not install 119 troubleshooting, wireless cannot print over wireless network 141 changing wireless settings after installation (Mac) 93 changing...
...takes too long or freezes the computer 130 troubleshooting, fax cannot receive faxes 134 cannot run fax software 135 cannot send faxes 132 error messages, printer control panel 135 troubleshooting, jams and misfeeds paper jam in the ADF 124 paper jam in the duplex unit 123 ...through USB 122 incorrect language appears on display 117 page does not print 120 printer does not respond 121 printer printing blank pages 121 printhead error 117 software did not install 119 troubleshooting, wireless cannot print over wireless network 141 changing wireless settings after installation (Mac) 93 changing...
Quick Reference
Page 19
...assistance, use one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons ...; Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on page 21 ...
...assistance, use one of the following : • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons ...; Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing pages" on page 21 ...
Quick Reference
Page 20
Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then... press and hold for three seconds to turn off . Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. ...
Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . Printhead errors If the "Before you have set the Power Saver timeout in the Setup menu, then... press and hold for three seconds to turn off . Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. ...