User Manual
Page 128
...support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 129 • "Printhead errors" on page 129 • "Software did not install" on page 130 Troubleshooting 128 To open the Service Center, use one of these ...to: Printer Home > Support tab > Service Center If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. Note: Make sure the printer is securely connected to the host computer, print server...
...support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 129 • "Printhead errors" on page 129 • "Software did not install" on page 130 Troubleshooting 128 To open the Service Center, use one of these ...to: Printer Home > Support tab > Service Center If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. Note: Make sure the printer is securely connected to the host computer, print server...
User Manual
Page 129
Troubleshooting 129 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home ... Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer, and then open the printhead access door. 2 Pull the latch forward, and then remove the...
Troubleshooting 129 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home ... Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer, and then open the printhead access door. 2 Pull the latch forward, and then remove the...
User Manual
Page 130
...the rectangular end of the USB cable into place. 5 Close the printhead access door, and then close the front door. 3 Wipe the printhead contacts using a clean, lint-free cloth. Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. Note: If you continue to a defective ... THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Warning-Potential Damage: Do not touch the printhead nozzles. 4 Reinsert the printhead, and then push the latch until it clicks into the USB port of the computer. Troubleshooting 130
...the rectangular end of the USB cable into place. 5 Close the printhead access door, and then close the front door. 3 Wipe the printhead contacts using a clean, lint-free cloth. Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. Note: If you continue to a defective ... THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Warning-Potential Damage: Do not touch the printhead nozzles. 4 Reinsert the printhead, and then push the latch until it clicks into the USB port of the computer. Troubleshooting 130
User Manual
Page 194
... Setup Wizard 87 printer software installing 27 uninstalling 26 printer solutions 122 printer, setting as default 50 printhead aligning 125 printhead access door location 11 printhead error 129 printhead nozzles cleaning 126 printing collate 35 custom-size paper 44 documents 34 documents from memory card or flash...finding 8 R received history report 97 receiving faxes Auto Answer setting 92 automatically 92 manually 92 tips 92 Index 194 recycling 7 Lexmark products 16 WEEE statement 174 redial attempts setting 86 redial time setting 86 reducing an image 57 repeating an image 58 replacing ...
... Setup Wizard 87 printer software installing 27 uninstalling 26 printer solutions 122 printer, setting as default 50 printhead aligning 125 printhead access door location 11 printhead error 129 printhead nozzles cleaning 126 printing collate 35 custom-size paper 44 documents 34 documents from memory card or flash...finding 8 R received history report 97 receiving faxes Auto Answer setting 92 automatically 92 manually 92 tips 92 Index 194 recycling 7 Lexmark products 16 WEEE statement 174 redial attempts setting 86 redial time setting 86 reducing an image 57 repeating an image 58 replacing ...
User Manual
Page 195
...through USB 135 incorrect language appears on display 129 page does not print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 shared printing 110 sharing printer in Windows 109 small media loading on printed image 140 supported memory ...mail cannot attach files 145 cannot send e-mail 145 troubleshooting, fax cannot receive faxes 148 cannot run fax software 149 cannot send faxes 146 error messages, printer control panel 149 troubleshooting, jams and misfeeds paper jam in the duplex unit 138 paper jam in the printer 136 paper or...
...through USB 135 incorrect language appears on display 129 page does not print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 shared printing 110 sharing printer in Windows 109 small media loading on printed image 140 supported memory ...mail cannot attach files 145 cannot send e-mail 145 troubleshooting, fax cannot receive faxes 148 cannot run fax software 149 cannot send faxes 146 error messages, printer control panel 149 troubleshooting, jams and misfeeds paper jam in the duplex unit 138 paper jam in the printer 136 paper or...
User Manual
Page 196
... print through USB 135 incorrect language appears on display 129 page does not print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 troubleshooting, wireless cannot print over wireless network 155 changing wireless settings after installation (Mac) 103 changing wireless settings after...
... print through USB 135 incorrect language appears on display 129 page does not print 132 printer does not respond 134 printer printing blank pages 134 printhead error 129 software did not install 130 troubleshooting, wireless cannot print over wireless network 155 changing wireless settings after installation (Mac) 103 changing wireless settings after...
Quick Reference Guide
Page 73
... • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 74 • "Printhead errors" on page 75 • "Software did not install" on . Note: Make sure the printer is securely connected to the host computer, print server, or other... contains links to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support.
... • Live online technical support • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 74 • "Printhead errors" on page 75 • "Software did not install" on . Note: Make sure the printer is securely connected to the host computer, print server, or other... contains links to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support.
Quick Reference Guide
Page 75
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer, and then open the printhead access door. 2 Pull the latch forward, and then remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. Warning-Potential Damage: Do not touch the printhead nozzles. Troubleshooting 75
Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the front door of the printer, and then open the printhead access door. 2 Pull the latch forward, and then remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. Warning-Potential Damage: Do not touch the printhead nozzles. Troubleshooting 75
Quick Reference Guide
Page 76
... REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. 4 Reinsert the printhead, and then push the latch until it clicks into the USB port of the USB cable into place. 5 Close the...
... REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. 4 Reinsert the printhead, and then push the latch until it clicks into the USB port of the USB cable into place. 5 Close the...
Quick Reference Guide
Page 95
... printer features 9 printer models 8 printer printing blank pages 79 printer problems, basic solutions 73 printer software installing 49 printer solutions 70 printhead aligning 47 printhead access door location 17 printhead error 75 printhead nozzles cleaning 47 printing documents 54 network setup page 82 on both sides of the paper 54 photos using printer control panel...
... printer features 9 printer models 8 printer printing blank pages 79 printer problems, basic solutions 73 printer software installing 49 printer solutions 70 printhead aligning 47 printhead access door location 17 printhead error 75 printhead nozzles cleaning 47 printing documents 54 network setup page 82 on both sides of the paper 54 photos using printer control panel...
Quick Reference Guide
Page 96
... appears 74 incorrect language appears on display 74 page does not print 77 printer does not respond 79 printer printing blank pages 79 printhead error 75 software did not install 76 welcome screen did not appear automatically 74 troubleshooting, wireless cannot print over wireless network 83 U UK... appears 74 incorrect language appears on display 74 page does not print 77 printer does not respond 79 printer printing blank pages 79 printhead error 75 software did not install 76 welcome screen did not appear automatically 74 setup, printer 9 SmartSolutions 70 adding printer 71 customizing 71...
... appears 74 incorrect language appears on display 74 page does not print 77 printer does not respond 79 printer printing blank pages 79 printhead error 75 software did not install 76 welcome screen did not appear automatically 74 troubleshooting, wireless cannot print over wireless network 83 U UK... appears 74 incorrect language appears on display 74 page does not print 77 printer does not respond 79 printer printing blank pages 79 printhead error 75 software did not install 76 welcome screen did not appear automatically 74 setup, printer 9 SmartSolutions 70 adding printer 71 customizing 71...