User's Guide
Page 4
Contents Chapter 7: Troubleshooting 50 Online customer support ...50 Calling for service ...50 Checking an unresponsive printer ...50 Printing multiple-language PDFs ...51 Solving printing problems ...51 Turning on Reduced Curl mode ...52 Solving option...printer operating mode ...62 Setting security using the Embedded Web Server (EWS 62 Notices ...65 Conventions ...65 Electronic emission notices ...65 Noise emission levels ...67 Product energy consumption ...67 Waste from Electrical and Electronic Equipment (WEEE) directive 68 Laser notice ...68 Statement of Limited Warranty for Lexmark E350d...
Contents Chapter 7: Troubleshooting 50 Online customer support ...50 Calling for service ...50 Checking an unresponsive printer ...50 Printing multiple-language PDFs ...51 Solving printing problems ...51 Turning on Reduced Curl mode ...52 Solving option...printer operating mode ...62 Setting security using the Embedded Web Server (EWS 62 Notices ...65 Conventions ...65 Electronic emission notices ...65 Noise emission levels ...67 Product energy consumption ...67 Waste from Electrical and Electronic Equipment (WEEE) directive 68 Laser notice ...68 Statement of Limited Warranty for Lexmark E350d...
User's Guide
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.... Curl Curl is the tendency of media to curve at www.lexmark.com/ publications. Business papers designed for general business use 7 5 g/m2 (20 lb bond) grain long paper. The laser printing process heats paper to high temperatures of print media. Weight The printer can cause feeding problems. For more information about curl, see...
.... Curl Curl is the tendency of media to curve at www.lexmark.com/ publications. Business papers designed for general business use 7 5 g/m2 (20 lb bond) grain long paper. The laser printing process heats paper to high temperatures of print media. Weight The printer can cause feeding problems. For more information about curl, see...
User's Guide
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... media 14 The top edge of the sheet with the logo is acceptable for laser printers. The top edge of the transparency cause poor print quality. We recommend Lexmark part number 70X7240 letter-size transparency and Lexmark part number 12A5010 for laser printers. Be careful when you handle transparencies. Print quality and durability depend on the...
... media 14 The top edge of the sheet with the logo is acceptable for laser printers. The top edge of the transparency cause poor print quality. We recommend Lexmark part number 70X7240 letter-size transparency and Lexmark part number 12A5010 for laser printers. Be careful when you handle transparencies. Print quality and durability depend on the...
User's Guide
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... that can print on the source in use, set the Paper Type to minimize jams, do not use envelopes that are designed for use in laser printers. • Set the Paper Source in the Paper menu based on many labels designed for use label sheets with a slick backing material. • Use full... lb bond) weight for vinyl labels. Have rough, cockle, or laid finishes. • Use envelopes that can cause feeding problems. • Do not use with laser printers, except for the manual feeder as long as the cotton content is in the Paper menu. Try a sample of any label you are considering using...
... that can print on the source in use, set the Paper Type to minimize jams, do not use envelopes that are designed for use in laser printers. • Set the Paper Source in the Paper menu based on many labels designed for use label sheets with a slick backing material. • Use full... lb bond) weight for vinyl labels. Have rough, cockle, or laid finishes. • Use envelopes that can cause feeding problems. • Do not use with laser printers, except for the manual feeder as long as the cotton content is in the Paper menu. Try a sample of any label you are considering using...
User's Guide
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... Hex Trace mode before turning this mode on heavy print media, open the rear exit door for laser printers. • If possible, try duplexing it exits the printer. Note: Disabling the control panel menus does not prevent access to help reduce the problem. Turn the... of print media, such as a xerographic paper for a straight-through the printer driver. The print job has too many pages for the standard parallel port. Set Collation to On. We recommend Lexmark part cable. Turning on the display. Troubleshooting Symptom Cause Solution Incorrect characters print...
... Hex Trace mode before turning this mode on heavy print media, open the rear exit door for laser printers. • If possible, try duplexing it exits the printer. Note: Disabling the control panel menus does not prevent access to help reduce the problem. Turn the... of print media, such as a xerographic paper for a straight-through the printer driver. The print job has too many pages for the standard parallel port. Set Collation to On. We recommend Lexmark part cable. Turning on the display. Troubleshooting Symptom Cause Solution Incorrect characters print...
User's Guide
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... printer contains internally a Class IIIb (3b) laser that came with your product. For customers outside the U.S., refer to in material and workmanship Waste from Electrical and Electronic Equipment (WEEE) directive 68 If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for Lexmark E350d and E352dn Lexmark International, Inc. KLASS 1 LASER...
... printer contains internally a Class IIIb (3b) laser that came with your product. For customers outside the U.S., refer to in material and workmanship Waste from Electrical and Electronic Equipment (WEEE) directive 68 If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for Lexmark E350d and E352dn Lexmark International, Inc. KLASS 1 LASER...
Service Manual
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4512-420, -430 Table of Contents Table of Contents iii Notices and safety information v Laser notice v Safety information ix Preface xii Definitions xii General information 1-1 Model 1-1 Maintenance approach 1-1 Overview of the operator panel ... path 1-7 Tools 1-8 Acronyms 1-9 Diagnostics information 2-1 Start 2-1 Overview of the operator panel and menus 2-2 Indicator light 2-2 Buttons 2-3 Diagram of the printer menus 2-4 Messages and error codes 2-5 User attendance messages 2-5 Cartridge error messages 2-8 Paper jam error codes (200-series 2-8 Service error codes 2-12 ...
4512-420, -430 Table of Contents Table of Contents iii Notices and safety information v Laser notice v Safety information ix Preface xii Definitions xii General information 1-1 Model 1-1 Maintenance approach 1-1 Overview of the operator panel ... path 1-7 Tools 1-8 Acronyms 1-9 Diagnostics information 2-1 Start 2-1 Overview of the operator panel and menus 2-2 Indicator light 2-2 Buttons 2-3 Diagram of the printer menus 2-4 Messages and error codes 2-5 User attendance messages 2-5 Cartridge error messages 2-8 Paper jam error codes (200-series 2-8 Service error codes 2-12 ...
Service Manual
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This book contains information on page 2-1 for single users or small workgroups. See "Diagnostics information" on E350d and E352dn. For information on page 4-1 to determine the symptom and repair the failure. See "Repair information" on E250d...The diagnostic information in this manual leads to verify the repair. General information The Lexmark™ E350d and E352dn are two models: E350d and E352dn. General information 1-1 4512-420, -430 1. Model There are monochrome laser printers designed for more information. After completing the repair, perform tests as needed to ...
This book contains information on page 2-1 for single users or small workgroups. See "Diagnostics information" on E350d and E352dn. For information on page 4-1 to determine the symptom and repair the failure. See "Repair information" on E250d...The diagnostic information in this manual leads to verify the repair. General information The Lexmark™ E350d and E352dn are two models: E350d and E352dn. General information 1-1 4512-420, -430 1. Model There are monochrome laser printers designed for more information. After completing the repair, perform tests as needed to ...
Service Manual
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... Replaceable Unit Host Based Printing High Voltage Power Supply Liquid Crystal Diode Light Emitting Diode Laser Scanning Unit Low Voltage Power Supply Nonvolatile Random Access Memory Photoconductor Printer Control Language Power-On Reset Power-On Self Test Personal Printer Data Stream People's Republic of China Toner Add Roll Synchronous Dynamic RAM Shipped With...
... Replaceable Unit Host Based Printing High Voltage Power Supply Liquid Crystal Diode Light Emitting Diode Laser Scanning Unit Low Voltage Power Supply Nonvolatile Random Access Memory Photoconductor Printer Control Language Power-On Reset Power-On Self Test Personal Printer Data Stream People's Republic of China Toner Add Roll Synchronous Dynamic RAM Shipped With...
Service Manual
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...25 Clean as necessary. Always verify the same results from J19 on page 2-17, if necessary. Try a lower setting. Turn the printer on, and verify +24 V dc on the contact tips below the print cartridge assembly for correct installation and contamination where contact is more...not a FRU) LVPS/HVPS Controller card Action Check the toner darkness setting in the cable. 4512-420, -430 Black page Note: Incorrect laser exposure or incorrect charging of service. FRU Toner electrodes (not a FRU) LVPS/HVPS board Controller card Miscellaneous cables Action Check the three ...
...25 Clean as necessary. Always verify the same results from J19 on page 2-17, if necessary. Try a lower setting. Turn the printer on, and verify +24 V dc on the contact tips below the print cartridge assembly for correct installation and contamination where contact is more...not a FRU) LVPS/HVPS Controller card Action Check the toner darkness setting in the cable. 4512-420, -430 Black page Note: Incorrect laser exposure or incorrect charging of service. FRU Toner electrodes (not a FRU) LVPS/HVPS board Controller card Miscellaneous cables Action Check the three ...
Service Manual
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...Paper (not a FRU) Action Remove the toner cartridge assembly and gently shake the assembly to the PC drum. Check the springs in the printer driver. Replace as necessary. Note: Do not touch the transfer roll except at the proper temperature to fuse the toner to the paper. ...information. Try changing the setting to make sure that the laser light path is low, try a new one. Make sure recommended media is being used . Make sure recommended media is being used . Variation in the printer driver. 2-26 Lexmark™ E350d, E352dn If toner cartridge is not blocked. Place a...
...Paper (not a FRU) Action Remove the toner cartridge assembly and gently shake the assembly to the PC drum. Check the springs in the printer driver. Replace as necessary. Note: Do not touch the transfer roll except at the proper temperature to fuse the toner to the paper. ...information. Try changing the setting to make sure that the laser light path is low, try a new one. Make sure recommended media is being used . Make sure recommended media is being used . Variation in the printer driver. 2-26 Lexmark™ E350d, E352dn If toner cartridge is not blocked. Place a...
Service Manual
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... FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is plugged into the LVPS/HVPS. If the problem continues, install a new toner cartridge. Verify the high voltage cable is not blocked. It ... toner. Banding is primarily due to make sure that the toner cartridge is not low on back of the media as it feeds through the printer, especially in the speed of page FRU PC Kit (not a FRU) Fuser Transfer roll Action Print a menu page found under Utilities, and check settings for...
... FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is plugged into the LVPS/HVPS. If the problem continues, install a new toner cartridge. Verify the high voltage cable is not blocked. It ... toner. Banding is primarily due to make sure that the toner cartridge is not low on back of the media as it feeds through the printer, especially in the speed of page FRU PC Kit (not a FRU) Fuser Transfer roll Action Print a menu page found under Utilities, and check settings for...
Service Manual
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... may be full. If the lines are usually caused by the laser beam, which may be partially blocked. Vertical white lines may be caused by a defective printhead. Replace the PC kit. 2-28 Lexmark™ E350d, E352dn Try a different toner cartridge. Check the paper path around...Vertical white lines See "Vertical streaks below. Vertical or horizontal streaks appear on page 2-27. Try a different toner cartridge. With the printer off , clear the path or clean the lens. The toner cartridge or fuser may be defective. Try a different toner cartridge. Horizontal ...
... may be full. If the lines are usually caused by the laser beam, which may be partially blocked. Vertical white lines may be caused by a defective printhead. Replace the PC kit. 2-28 Lexmark™ E350d, E352dn Try a different toner cartridge. Check the paper path around...Vertical white lines See "Vertical streaks below. Vertical or horizontal streaks appear on page 2-27. Try a different toner cartridge. With the printer off , clear the path or clean the lens. The toner cartridge or fuser may be defective. Try a different toner cartridge. Horizontal ...