Quick Reference
Page 18
When jam recovery is set to Auto by default. Clearing jams 18 CAUTION:The fuser or fuser area may be hot. 8 Open the rear exit door, and remove the jammed pages. 9 After you have cleared the jammed pages, reinstall the print cartridge ...
When jam recovery is set to Auto by default. Clearing jams 18 CAUTION:The fuser or fuser area may be hot. 8 Open the rear exit door, and remove the jammed pages. 9 After you have cleared the jammed pages, reinstall the print cartridge ...
User's Guide
Page 26
... sequence: • Continue-On • Ready-On • Toner-On • Paper Jam-On What this light sequence means: A paper jam has occurred in the fuser area under the print cartridge assembly. The jammed paper is exiting the printer. See Clearing jams on page56 for more information. What you can do...
... sequence: • Continue-On • Ready-On • Toner-On • Paper Jam-On What this light sequence means: A paper jam has occurred in the fuser area under the print cartridge assembly. The jammed paper is exiting the printer. See Clearing jams on page56 for more information. What you can do...
User's Guide
Page 45
...papers with a high degree of recycled papers in ., such as cotton possesses characteristics that can be affected by the temperature in the printer fuser • Preprinted papers that absorb ink but do not bleed. • Avoid papers with heat-resistant inks designed for use with the ...(the precise print location on these requirements; The ink must be found at http://www.gpo.gov/qualitycontrol/cpypaper.htm. Recycled paper Lexmark supports US executive order 13101 which strongly encourages the use in doubt, contact your paper supplier, and/or test small quantities before ...
...papers with a high degree of recycled papers in ., such as cotton possesses characteristics that can be affected by the temperature in the printer fuser • Preprinted papers that absorb ink but do not bleed. • Avoid papers with heat-resistant inks designed for use with the ...(the precise print location on these requirements; The ink must be found at http://www.gpo.gov/qualitycontrol/cpypaper.htm. Recycled paper Lexmark supports US executive order 13101 which strongly encourages the use in doubt, contact your paper supplier, and/or test small quantities before ...
User's Guide
Page 58
CAUTION:The fuser or fuser area may be hot. 58 Clearing jams 6 Open the front door, and remove the print cartridge assembly. 7 Lift the green flap at the front of the printer, and remove the jammed pages from behind the flap.
CAUTION:The fuser or fuser area may be hot. 58 Clearing jams 6 Open the front door, and remove the print cartridge assembly. 7 Lift the green flap at the front of the printer, and remove the jammed pages from behind the flap.
User's Guide
Page 78
... a new photoconductor kit. For help printing a menu settings page, see page16) is displayed when the toner cartridge is time to replace the pick rollers, the fuser, and the transfer roller. The Toner low light sequence (see Printing the menu settings and network setup pages on page74. You can determine approximately how...
... a new photoconductor kit. For help printing a menu settings page, see page16) is displayed when the toner cartridge is time to replace the pick rollers, the fuser, and the transfer roller. The Toner low light sequence (see Printing the menu settings and network setup pages on page74. You can determine approximately how...
User's Guide
Page 87
...its intended life. The Continue and Error lights appear. 9 Follow the instructions on page91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Many print quality problems can be changed using the Local Printer Settings Utility. 87 Streaked vertical lines ABCDE ABCDE ABCDE ...problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either the toner cartridge or the fuser is being formatted and printed. Print quality problems 7 Press and hold the Continue button until all the lights cycle. The Ready/Data...
...its intended life. The Continue and Error lights appear. 9 Follow the instructions on page91.) 2 Replace the toner cartridge. 3 Replace the fuser*. Print quality problems Many print quality problems can be changed using the Local Printer Settings Utility. 87 Streaked vertical lines ABCDE ABCDE ABCDE ...problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either the toner cartridge or the fuser is being formatted and printed. Print quality problems 7 Press and hold the Continue button until all the lights cycle. The Ready/Data...
User's Guide
Page 88
... being used . • Load paper from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. 88 finishes. • Make sure the loaded paper ... with rough specifications is being used . driver is set to something other than transparency. • The toner cartridge is defective. • The fuser is worn or defective. • Toner is in the paper path. • The Paper Texture setting is wrong for the type of print media...
... being used . • Load paper from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. 88 finishes. • Make sure the loaded paper ... with rough specifications is being used . driver is set to something other than transparency. • The toner cartridge is defective. • The fuser is worn or defective. • Toner is in the paper path. • The Paper Texture setting is wrong for the type of print media...
User's Guide
Page 89
... is loaded in the tray. Set the Form Size to A4. Blank pages The toner cartridge is defective, empty, or improperly installed. *To replace the fuser, call a service technician. †This setting can be changed to match the paper size that is correct for the paper or specialty print media being...
... is loaded in the tray. Set the Form Size to A4. Blank pages The toner cartridge is defective, empty, or improperly installed. *To replace the fuser, call a service technician. †This setting can be changed to match the paper size that is correct for the paper or specialty print media being...
User's Guide
Page 90
The Paper Weight setting is wrong for the type of print media, such as a xerographic paper for laser printers. • If possible, try printing in a less humid environment. 90 Print quality problems Symptom Cause Solution Solid black pages Print media curls badly once... print media, open the rear exit door for a straight-through path. • Try another kind or brand of print media being used. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. • Replace the toner cartridge. • Call for service. ...
The Paper Weight setting is wrong for the type of print media, such as a xerographic paper for laser printers. • If possible, try printing in a less humid environment. 90 Print quality problems Symptom Cause Solution Solid black pages Print media curls badly once... print media, open the rear exit door for a straight-through path. • Try another kind or brand of print media being used. *To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. • Replace the toner cartridge. • Call for service. ...
Service Manual
Page 5
... information vii Safety information xi Preface xiv Definitions xiv General information 1-1 Models 1-1 Maintenance approach 1-1 Overview of the operator panel 1-2 Models E250d and E250dn 1-2 Specifications 1-3 Memory 1-3 Print speed 1-3 Print quality 1-3 Media trays and supply capacity 1-4 Connectivity and compatibility 1-5 Types of print media 1-6... fan service check 2-40 Cover interlock switch service check 2-40 Dead machine service check 2-41 Fuser service check 2-41 LVPS/HVPS service check 2-42 Main motor service check 2-42 Operator panel service check 2-43 Table of...
... information vii Safety information xi Preface xiv Definitions xiv General information 1-1 Models 1-1 Maintenance approach 1-1 Overview of the operator panel 1-2 Models E250d and E250dn 1-2 Specifications 1-3 Memory 1-3 Print speed 1-3 Print quality 1-3 Media trays and supply capacity 1-4 Connectivity and compatibility 1-5 Types of print media 1-6... fan service check 2-40 Cover interlock switch service check 2-40 Dead machine service check 2-41 Fuser service check 2-41 LVPS/HVPS service check 2-42 Main motor service check 2-42 Operator panel service check 2-43 Table of...
Service Manual
Page 21
Tips on preventing jams Paper path 4512-220, -230 *Measurements are approximate paper lengths (millimeters) **Sensors are measured at rotation/position which they are tripped A Paper path B Manual feed sensor C Upper end feed rolls D Input sensor E Transfer roll F Fuser G Fuser exit rolls H Fuser exit sensor I Exit rolls J Exit sensor K Duplex unit L Duplex sensor M Auto compensator A-B 117.8 B-C 9.6 C-D 60.5 D-E 49.0 E-F 110.7 F-G 26.9 G-H 6.2 H-I 127.2 I-J 26.4 I-K 217.4 K-L 102.5 L-M 16.2 M-B 178.9 General information 1-7
Tips on preventing jams Paper path 4512-220, -230 *Measurements are approximate paper lengths (millimeters) **Sensors are measured at rotation/position which they are tripped A Paper path B Manual feed sensor C Upper end feed rolls D Input sensor E Transfer roll F Fuser G Fuser exit rolls H Fuser exit sensor I Exit rolls J Exit sensor K Duplex unit L Duplex sensor M Auto compensator A-B 117.8 B-C 9.6 C-D 60.5 D-E 49.0 E-F 110.7 F-G 26.9 G-H 6.2 H-I 127.2 I-J 26.4 I-K 217.4 K-L 102.5 L-M 16.2 M-B 178.9 General information 1-7
Service Manual
Page 26
...light pattern. However, if is turned on . 4. Contact the next level of the fuser) and then stays on , it performs a POST. After the lights quit flashing, the light flashes until the fuser comes up to the printer and all initial level light patterns have secondary patterns; The ...secondary code indicates an area or function which has the error. See "Common primary light patterns" on the initial temperature of support. 2-2 Lexmark™ E250d and E250dn The printer ...
...light pattern. However, if is turned on . 4. Contact the next level of the fuser) and then stays on , it performs a POST. After the lights quit flashing, the light flashes until the fuser comes up to the printer and all initial level light patterns have secondary patterns; The ...secondary code indicates an area or function which has the error. See "Common primary light patterns" on the initial temperature of support. 2-2 Lexmark™ E250d and E250dn The printer ...
Service Manual
Page 38
... the paper jam. Paper jams as a printed job exits the printer z z z Meaning A paper jam has occurred as the print media is most likely in the fuser area under the toner cartridge assembly. Paper jams between the input and exit sensors z z z Meaning A paper jam has occurred. Action Clear the paper jam. Action... tray and enters the printer or in the manual feeder z z z z Meaning A paper jam has occurred at the manual feeder. Action Clear the paper jam. 2-14 Lexmark™ E250d and E250dn Paper jam in the manual feeder.
... the paper jam. Paper jams as a printed job exits the printer z z z Meaning A paper jam has occurred as the print media is most likely in the fuser area under the toner cartridge assembly. Paper jams between the input and exit sensors z z z Meaning A paper jam has occurred. Action Clear the paper jam. Action... tray and enters the printer or in the manual feeder z z z z Meaning A paper jam has occurred at the manual feeder. Action Clear the paper jam. 2-14 Lexmark™ E250d and E250dn Paper jam in the manual feeder.
Service Manual
Page 47
Unsupported flash option 4512-220, -230 z z z z Meaning An error occurs at the fuser or printhead. • If data is sent to see the tertiary code. Tertiary codes (shown on . Action Power off the printer and remove the unsupported ...-click to the printer and all lights flashing as the primary notification or code. Double-click for more information. • The secondary light pattern indicates a fuser, toner sensor, or fan error. Double-click again and the original primary light pattern will appear. Contact the next level of support. In the following...
Unsupported flash option 4512-220, -230 z z z z Meaning An error occurs at the fuser or printhead. • If data is sent to see the tertiary code. Tertiary codes (shown on . Action Power off the printer and remove the unsupported ...-click to the printer and all lights flashing as the primary notification or code. Double-click for more information. • The secondary light pattern indicates a fuser, toner sensor, or fan error. Double-click again and the original primary light pattern will appear. Contact the next level of support. In the following...
Service Manual
Page 48
...; ✷ ✷ ✷ Service secondary error codes Service secondary codes Lights 900-Software 900-Software ✷ ✷ 91x-DC motor or transfer roll ✷ 92x-Fuser or toner sensor ✷ 93x-Printhead, drive motor ✷ ✷ 94x-LVPS service error ✷ 95x-Controller card (NCRAM, ROM, or NAND) ✷ ✷ 96...
...; ✷ ✷ ✷ Service secondary error codes Service secondary codes Lights 900-Software 900-Software ✷ ✷ 91x-DC motor or transfer roll ✷ 92x-Fuser or toner sensor ✷ 93x-Printhead, drive motor ✷ ✷ 94x-LVPS service error ✷ 95x-Controller card (NCRAM, ROM, or NAND) ✷ ✷ 96...
Service Manual
Page 50
... sensor or toner cartridge. 4512-220, -230 Fuser, fan, or toner sensor error Codes 920 through 929 indicate a problem in thermistor path ✷ ✷ 925-Incorrect fuser ✷ ✷ ✷ 927-Fan stalled ✷ ✷ ✷ ✷ 929-Toner sensor or toner cartridge are bad ✷ ✷ ✷ 2-26 Lexmark™ E250d and E250dn
... sensor or toner cartridge. 4512-220, -230 Fuser, fan, or toner sensor error Codes 920 through 929 indicate a problem in thermistor path ✷ ✷ 925-Incorrect fuser ✷ ✷ ✷ 927-Fan stalled ✷ ✷ ✷ ✷ 929-Toner sensor or toner cartridge are bad ✷ ✷ ✷ 2-26 Lexmark™ E250d and E250dn
Service Manual
Page 55
... two inches after hitting the input sensor Restart attempted after reversing into the duplex. Exit sensor never broke on the page at fuser nip before fuser started on the trailing edge of the page heading toward the exit sensor when feeding out the media detected during warm-up. ...by leading edge reversing into the device Duplex sensor never made by leading edge of page. Long media or shingled multi feed stopped before fuser reached acceptable operating temperature. Video never started ramping toward the exit sensor. x1+x2=paper path location Duplex jam while staging in duplex...
... two inches after hitting the input sensor Restart attempted after reversing into the duplex. Exit sensor never broke on the page at fuser nip before fuser started on the trailing edge of the page heading toward the exit sensor when feeding out the media detected during warm-up. ...by leading edge reversing into the device Duplex sensor never made by leading edge of page. Long media or shingled multi feed stopped before fuser reached acceptable operating temperature. Video never started ramping toward the exit sensor. x1+x2=paper path location Duplex jam while staging in duplex...
Service Manual
Page 57
...to desired temperature after slope change. 920.05 Fuser under temperature while printing 920.06 Fuser under temperature while printing 920.07 Fuser under temperature during warm-up after IR recovery. 920.20 Belt fuser under temperature while printing 920.08 Fuser temperature did not increase after transitioning to new...920.00 Under temperature during steady state control. 920.01 Fuser took too long to heat up . 922.21 Belt fuser was under temperature when the media reached the fuser nip. 923.00 Fuser is over temperature. 923.01 Fuser is performed and the printer can occur in printing or ...
...to desired temperature after slope change. 920.05 Fuser under temperature while printing 920.06 Fuser under temperature while printing 920.07 Fuser under temperature during warm-up after IR recovery. 920.20 Belt fuser under temperature while printing 920.08 Fuser temperature did not increase after transitioning to new...920.00 Under temperature during steady state control. 920.01 Fuser took too long to heat up . 922.21 Belt fuser was under temperature when the media reached the fuser nip. 923.00 Fuser is over temperature. 923.01 Fuser is performed and the printer can occur in printing or ...
Service Manual
Page 58
...Kp failed to converge 935.18 Printhead sweep error, enable amp Ki state 935.19 Printhead sweep error, amp Ki failed to the fuser and belt fusers. 924.02 Open thermistor check failure. This applies to converge 935.20 Printhead sweep error, enable offset controller state 935.21 Printhead ...Printhead sweep error, reserved 935.25 Printhead sweep error, detected resonant frequency out of expected range 2-34 Lexmark™ E250d and E250dn This applies to the fuser and belt fusers. 925.01 Fuser detection performed and found error Fan service errors 927.00 Service fan error 927.03 Main fan took too...
...Kp failed to converge 935.18 Printhead sweep error, enable amp Ki state 935.19 Printhead sweep error, amp Ki failed to the fuser and belt fusers. 924.02 Open thermistor check failure. This applies to converge 935.20 Printhead sweep error, enable offset controller state 935.21 Printhead ...Printhead sweep error, reserved 935.25 Printhead sweep error, detected resonant frequency out of expected range 2-34 Lexmark™ E250d and E250dn This applies to the fuser and belt fusers. 925.01 Fuser detection performed and found error Fan service errors 927.00 Service fan error 927.03 Main fan took too...
Service Manual
Page 59
... error 940.01 Line frequency outside allowed range of 45Hz-64Hz 940.02 Line frequency below 43Hz 940.03 No zero cross detected on belt fuser model 4512-220, -230 Diagnostic information 2-35
... error 940.01 Line frequency outside allowed range of 45Hz-64Hz 940.02 Line frequency below 43Hz 940.03 No zero cross detected on belt fuser model 4512-220, -230 Diagnostic information 2-35