Service Manual
Page 3
...preventing jams 1-8 Tools 1-8 Acronyms 1-9 Diagnostic information 2-1 Start 2-1 Diagnostics-E238, E240, and E240n 2 2-2 Power-On Self Test (POST) sequence 2-2 Light patterns and error messages 2-3 Common primary light patterns 2-4 Common secondary light patterns 2-8 Secondary errors-paper jams 2-12 Additional information-primary codes 2-13 Additional ...E342n 50 2-50 Power-On Self Test (POST) sequence 2-50 Overview of the operator panel and menus 2-51 Indicator light 2-51 Buttons 2-52 Diagram of the printer menus 2-54 Messages and error codes 2-55 User attendance messages 2-55...
...preventing jams 1-8 Tools 1-8 Acronyms 1-9 Diagnostic information 2-1 Start 2-1 Diagnostics-E238, E240, and E240n 2 2-2 Power-On Self Test (POST) sequence 2-2 Light patterns and error messages 2-3 Common primary light patterns 2-4 Common secondary light patterns 2-8 Secondary errors-paper jams 2-12 Additional information-primary codes 2-13 Additional ...E342n 50 2-50 Power-On Self Test (POST) sequence 2-50 Overview of the operator panel and menus 2-51 Indicator light 2-51 Buttons 2-52 Diagram of the printer menus 2-54 Messages and error codes 2-55 User attendance messages 2-55...
Service Manual
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...following process: 1. If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. All operator panel lights on and off sequentially. 3. 4511-xxx Diagnostics-E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the printer on . 4. See "Common ...primary light patterns" on page 2-4 for correct POST functioning of the fuser) and then stays on , it performs a POST. Check for ...
...following process: 1. If there is a problem in the printer such as a paper jam, the panel lights indicate the problem. All operator panel lights on and off sequentially. 3. 4511-xxx Diagnostics-E238, E240, and E240n 2 Power-On Self Test (POST) sequence When you turn the printer on . 4. See "Common ...primary light patterns" on page 2-4 for correct POST functioning of the fuser) and then stays on , it performs a POST. Check for ...
Service Manual
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... may be a code problem. All service errors are indicated by all initial level light patterns have secondary patterns; The secondary code indicates an area or function which has the error. when you need. Contact the next level of support. Diagnostics-E238, E240, and E240n 2-3 4511-xxx Light patterns and error messages User attendance messages, paper jam...
... may be a code problem. All service errors are indicated by all initial level light patterns have secondary patterns; The secondary code indicates an area or function which has the error. when you need. Contact the next level of support. Diagnostics-E238, E240, and E240n 2-3 4511-xxx Light patterns and error messages User attendance messages, paper jam...
Service Manual
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Unplug the product before you begin, or use caution if the product must receive power in tray 2 motor. Code 914 indicates an error in order to the right side of the product where you are working. Service tertiary error codes-transfer roll Service secondary... codes- 91x Service tertiary codes 914-Tray 2 motor 917-Transfer roll circuitry Lights ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam ✷ Error ✷ ✷ ✷ ✷ ✷ ✷ Diagnostics-E238, E240, and E240n 2-41 4511-xxx Transfer roll or tray 2 CAUTION: When you see this...
Unplug the product before you begin, or use caution if the product must receive power in tray 2 motor. Code 914 indicates an error in order to the right side of the product where you are working. Service tertiary error codes-transfer roll Service secondary... codes- 91x Service tertiary codes 914-Tray 2 motor 917-Transfer roll circuitry Lights ✷ Continue Ready Toner Low/ Replace PC Kit Load Paper Paper Jam ✷ Error ✷ ✷ ✷ ✷ ✷ ✷ Diagnostics-E238, E240, and E240n 2-41 4511-xxx Transfer roll or tray 2 CAUTION: When you see this...
Service Manual
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... error Indicates an error in network port 978-Bad checksum while programming port 979-Flash parts failed while programming port Lights ✷ Continue Ready Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam ✷ Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ Diagnostics-E238, E240, and E240n 2-49...
... error Indicates an error in network port 978-Bad checksum while programming port 979-Flash parts failed while programming port Lights ✷ Continue Ready Toner Low/ Replace PC Kit ✷ Load Paper ✷ Paper Jam ✷ Error ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ Diagnostics-E238, E240, and E240n 2-49...
Service Manual
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... setting. The print is getting light but the printer has not indicated it from the Lexmark Web site at www.lexmark.com. Replace the toner cartridge for vertical "white" streaks. 4511-xxx Print quality problems (continued) Problem Action Vertical or horizontal streaks appear on (E238, E240, and E240n) or Toner Low displays (E240 and E242n). • The...
... setting. The print is getting light but the printer has not indicated it from the Lexmark Web site at www.lexmark.com. Replace the toner cartridge for vertical "white" streaks. 4511-xxx Print quality problems (continued) Problem Action Vertical or horizontal streaks appear on (E238, E240, and E240n) or Toner Low displays (E240 and E242n). • The...
Service Manual
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... media skews or buckles. Make sure the printer cover is closed. • Make sure the toner cartridge is on (E238, E240, E240n). If you can print a menu settings page, the problem is set to on, the printer stops printing until you replace the...Lexmark setup utility from the Lexmark Web site at www.lexmark.com to change the Toner Low alarm. If you are flush against the edges of the media. 2-108 Service Manual Replace card. The Error light is on and printing stops. If the computer indicates "unknown device," replace the card. Toner Low light is on (E238, E240, E240n...
... media skews or buckles. Make sure the printer cover is closed. • Make sure the toner cartridge is on (E238, E240, E240n). If you can print a menu settings page, the problem is set to on, the printer stops printing until you replace the...Lexmark setup utility from the Lexmark Web site at www.lexmark.com to change the Toner Low alarm. If you are flush against the edges of the media. 2-108 Service Manual Replace card. The Error light is on and printing stops. If the computer indicates "unknown device," replace the card. Toner Low light is on (E238, E240, E240n...
Service Manual
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The Load Paper light is on even though there is installed properly. For E340/E342n, make sure the proper ... clutch for burrs or debris that may hinder paper movement. • Make sure the paper does not exceed the stack height indicator. • Make sure the tray is functioning correctly. • Make sure the correct tray and paper type are selected from...is pushed all the way in . • Press or Go. • Clear all jams. • Press and release (E238, E240, E240n) or Go (E340, E342n), or open and close the printer cover to feed from Tray 1. The printer does not print after a ...
The Load Paper light is on even though there is installed properly. For E340/E342n, make sure the proper ... clutch for burrs or debris that may hinder paper movement. • Make sure the paper does not exceed the stack height indicator. • Make sure the tray is functioning correctly. • Make sure the correct tray and paper type are selected from...is pushed all the way in . • Press or Go. • Clear all jams. • Press and release (E238, E240, E240n) or Go (E340, E342n), or open and close the printer cover to feed from Tray 1. The printer does not print after a ...
Service Manual
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This action rotates only through the menu settings (indicated by and lights). Diagnostic aids-E238, E240, and E240n 3-5 These menu items are designated by following steps 1-6 on page 3-2. These items are also un-shaded. • Press and release to the instructions printed by ... possible settings of the page (Bottom as printed from one menu item to another. • Press and hold to jump to home state (top four lights on). • Press and release to move sequentially from printer).
This action rotates only through the menu settings (indicated by and lights). Diagnostic aids-E238, E240, and E240n 3-5 These menu items are designated by following steps 1-6 on page 3-2. These items are also un-shaded. • Press and release to the instructions printed by ... possible settings of the page (Bottom as printed from one menu item to another. • Press and hold to jump to home state (top four lights on). • Press and release to move sequentially from printer).
Service Manual
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... resets the posting but records it occurs. Press and hold until the lights flash to initiate this action. Yes No (default) Diagnostic aids-E238, E240, and E240n 3-13 Network 4511-xxx Menu item Use setting to indicate the most recent crashes. Modified (default) Every time Dump NVRAM Print... a hex dump if the network NVRAM partition. Press and hold until the lights flash to the user each ...
... resets the posting but records it occurs. Press and hold until the lights flash to initiate this action. Yes No (default) Diagnostic aids-E238, E240, and E240n 3-13 Network 4511-xxx Menu item Use setting to indicate the most recent crashes. Modified (default) Every time Dump NVRAM Print... a hex dump if the network NVRAM partition. Press and hold until the lights flash to the user each ...