Setup Guide
Page 9
... access to information about loading paper, clearing error messages, ordering and replacing supplies, installing maintenance kits, and troubleshooting. Introduction ix The information on the CD is also available on the Lexmark Web site at www.lexmark.com for administrators. It also provides general information for updated printer drivers, utilities, and other printer documentation.
... access to information about loading paper, clearing error messages, ordering and replacing supplies, installing maintenance kits, and troubleshooting. Introduction ix The information on the CD is also available on the Lexmark Web site at www.lexmark.com for administrators. It also provides general information for updated printer drivers, utilities, and other printer documentation.
User's Reference
Page 5
Replacing a toner cartridge 165 Resetting the maintenance counter 170 Cleaning the LEDs 173 Closing the top cover 175 Opening the top cover 177 Removing the duplex unit 179 Removing the high capacity feeder 181 Removing the system board access cover 184 Locating memory and network options 185 Installing the system board access cover 185 Removing an optional drawer 187 Chapter 8: Troubleshooting 189 Calling for service 189 Index 192 v
Replacing a toner cartridge 165 Resetting the maintenance counter 170 Cleaning the LEDs 173 Closing the top cover 175 Opening the top cover 177 Removing the duplex unit 179 Removing the high capacity feeder 181 Removing the system board access cover 184 Locating memory and network options 185 Installing the system board access cover 185 Removing an optional drawer 187 Chapter 8: Troubleshooting 189 Calling for service 189 Index 192 v
User's Reference
Page 96
... examines data on the disk are printed before normal processing of memory in the Setup Menu if PCL SmartSwitch is set up printer hardware and troubleshoot printer problems. Menu Item Defragment Flash Purpose Values To retrieve storage area lost when Yes resources are loaded back into flash memory. Printer automatically calculates...
... examines data on the disk are printed before normal processing of memory in the Setup Menu if PCL SmartSwitch is set up printer hardware and troubleshoot printer problems. Menu Item Defragment Flash Purpose Values To retrieve storage area lost when Yes resources are loaded back into flash memory. Printer automatically calculates...
User's Reference
Page 194
...box, try a direct connection. Make sure PCL SmartSwitch and PS SmartSwitch are experiencing, the message on the back of the printer. 8 Troubleshooting Calling for service When you call your printer model type and serial number. Refer to know your service representative. The serial number is .... Make sure you have already taken to Lexmark's technical service and support if you are using the correct printer driver. If the suggested corrective action does not fix the problem, call for this will greatly speed up the troubleshooting process. Verify the printer is used. If...
...box, try a direct connection. Make sure PCL SmartSwitch and PS SmartSwitch are experiencing, the message on the back of the printer. 8 Troubleshooting Calling for service When you call your printer model type and serial number. Refer to know your service representative. The serial number is .... Make sure you have already taken to Lexmark's technical service and support if you are using the correct printer driver. If the suggested corrective action does not fix the problem, call for this will greatly speed up the troubleshooting process. Verify the printer is used. If...
User's Reference
Page 195
... page breaks appear. Paper is jammed in the paper tray and the paper clipped or is not stalled. See Clearing paper jams for service 190 Troubleshooting Problem Action Job did not print or incorrect If you are using Windows 98, Windows 2000, Windows Me, or another Paper Type setting (such as...
... page breaks appear. Paper is jammed in the paper tray and the paper clipped or is not stalled. See Clearing paper jams for service 190 Troubleshooting Problem Action Job did not print or incorrect If you are using Windows 98, Windows 2000, Windows Me, or another Paper Type setting (such as...
User's Reference
Page 196
... types. Printer does not duplex pages. • Make sure Duplex is selected in any curled print media from the multipurpose feeder. Calling for an illustration. Troubleshooting Problem Action Print media misfeeds or multiple feeds occur. Refer to see if feeding improves. Flex print media before loading the print media. Make sure...
... types. Printer does not duplex pages. • Make sure Duplex is selected in any curled print media from the multipurpose feeder. Calling for an illustration. Troubleshooting Problem Action Print media misfeeds or multiple feeds occur. Refer to see if feeding improves. Flex print media before loading the print media. Make sure...
User's Reference
Page 206
... transfer belt ordering 136 transfer belt counter 170 resetting 165 Transmit Delay 56 transparencies 45 loading paper tray 14 Tray Renumber (PCL Emul Menu) 65 troubleshooting paper jams 112 printer settings 8 U Universal Setup (Paper Menu) 72 Unsupported Disk 103 USB Buffer (USB Menu) 91 USB Menu 90 Job Buffering 90 MAC...
... transfer belt ordering 136 transfer belt counter 170 resetting 165 Transmit Delay 56 transparencies 45 loading paper tray 14 Tray Renumber (PCL Emul Menu) 65 troubleshooting paper jams 112 printer settings 8 U Universal Setup (Paper Menu) 72 Unsupported Disk 103 USB Buffer (USB Menu) 91 USB Menu 90 Job Buffering 90 MAC...
Service Manual
Page 4
... Photodeveloper missing service check 2-84 Power supply service check 2-85 210 Staple jam service check 2-86 Transfer belt up/down service check 2-87 Image quality troubleshooting 2-88 Print quality problems 2-88 Options service check 2-98 iv Service Manual
... Photodeveloper missing service check 2-84 Power supply service check 2-85 210 Staple jam service check 2-86 Transfer belt up/down service check 2-87 Image quality troubleshooting 2-88 Print quality problems 2-88 Options service check 2-98 iv Service Manual
Service Manual
Page 51
..., perform the appropriate tests to the failing part. Before you to verify the repair. After you replace any of the following parts replacement Note: When troubleshooting, or prior to making any adjustment to print quality, always be sure to determine the symptom and repair the failure. Do not exchange a black photodeveloper...
..., perform the appropriate tests to the failing part. Before you to verify the repair. After you replace any of the following parts replacement Note: When troubleshooting, or prior to making any adjustment to print quality, always be sure to determine the symptom and repair the failure. Do not exchange a black photodeveloper...
Service Manual
Page 53
... check the result. ventilated place. • The room temperature is securely installed on a level surface in a well- 5055-xxx Start Initial check Before you start troubleshooting, check the following: Installation environment • The power supply line voltage is plus or minus 10% of the rated line voltage. • The machine is...
... check the result. ventilated place. • The room temperature is securely installed on a level surface in a well- 5055-xxx Start Initial check Before you start troubleshooting, check the following: Installation environment • The power supply line voltage is plus or minus 10% of the rated line voltage. • The machine is...
Service Manual
Page 138
5055-xxx Image quality troubleshooting Print quality problems Problem Action Print is too light, or printed images or characters have selected the correct Paper Weight setting for the media you ...
5055-xxx Image quality troubleshooting Print quality problems Problem Action Print is too light, or printed images or characters have selected the correct Paper Weight setting for the media you ...
Service Manual
Page 151
... hardware check: • Paper jam • Printer cartridge unit • Toner supply • Paper cassette present 4. Fuser temperature check. Diagnostic aids 5055-xxx Note: When troubleshooting, or prior to making any adjustment to print quality, always be sure: • The printer is always used when adjusting print registration. Ready: • Printer...
... hardware check: • Paper jam • Printer cartridge unit • Toner supply • Paper cassette present 4. Fuser temperature check. Diagnostic aids 5055-xxx Note: When troubleshooting, or prior to making any adjustment to print quality, always be sure: • The printer is always used when adjusting print registration. Ready: • Printer...
Service Manual
Page 467
... 4-6 top cover removal 4-4 D defaults 3-26 development unit 3-34 device tests 3-23 diagnostic aids 3-1 diagnostic information 2-1 diagnostic mode accessing the menu 3-6 exiting 3-32 diagnostics image quality troubleshooting 2-88 maintenance analysis procedures (MAPS) 2-54 printer setup 3-26 service checks 2-68 service error messages 2-4 symptom tables 2-63 DIP switch settings 3-60 driving parts layout...
... 4-6 top cover removal 4-4 D defaults 3-26 development unit 3-34 device tests 3-23 diagnostic aids 3-1 diagnostic information 2-1 diagnostic mode accessing the menu 3-6 exiting 3-32 diagnostics image quality troubleshooting 2-88 maintenance analysis procedures (MAPS) 2-54 printer setup 3-26 service checks 2-68 service error messages 2-4 symptom tables 2-63 DIP switch settings 3-60 driving parts layout...
Service Manual
Page 469
... 3-18 sensor/switch test 3-19 theory 3-52 tray motor removal 4-86 hole punch adjustment 3-94 removal 4-92 test 3-20 theory of operation 3-69 I image quality troubleshooting initial check 2-3 installation environment 2-3 2-88 L LEDs cleaning 2-90 locations 5-1 components 5-6 covers 5-1 high capacity feeder major parts 5-2 sensor and switches lubricants 6-2 5-18 5-4 M maintenance approach 1-29 cleaning...
... 3-18 sensor/switch test 3-19 theory 3-52 tray motor removal 4-86 hole punch adjustment 3-94 removal 4-92 test 3-20 theory of operation 3-69 I image quality troubleshooting initial check 2-3 installation environment 2-3 2-88 L LEDs cleaning 2-90 locations 5-1 components 5-6 covers 5-1 high capacity feeder major parts 5-2 sensor and switches lubricants 6-2 5-18 5-4 M maintenance approach 1-29 cleaning...
Service Manual
Page 474
5055-xxx separation unit 3-39 transfer unit 3-34 tools 1-31 transfer belt removal 4-56 removal, inoperable operator panel 4-60 removal, partial removed 4-64 tray up/down mechanism 3-54 troubleshooting 2-88 V viewing the error Log 3-31 viewing the permanent page count 3-29 W weight, printer 1-3 I-8 Service Manual
5055-xxx separation unit 3-39 transfer unit 3-34 tools 1-31 transfer belt removal 4-56 removal, inoperable operator panel 4-60 removal, partial removed 4-64 tray up/down mechanism 3-54 troubleshooting 2-88 V viewing the error Log 3-31 viewing the permanent page count 3-29 W weight, printer 1-3 I-8 Service Manual