Troubleshooting Guide
Page 4
... the page the defects occur repeatedly in .) If marks occur down a page, a toner cartridge or photoconductor may have not resolved the issue, adjust the color alignment again. Solution • Adjust the color alignment. Adjusting the color alignment 1 Make sure the printer is displayed, and then press . Printing Quality Test Pages appears, and then the pages...
... the page the defects occur repeatedly in .) If marks occur down a page, a toner cartridge or photoconductor may have not resolved the issue, adjust the color alignment again. Solution • Adjust the color alignment. Adjusting the color alignment 1 Make sure the printer is displayed, and then press . Printing Quality Test Pages appears, and then the pages...
Troubleshooting Guide
Page 5
...Press . 11 Press until Exit Config Menu appears, and then press . Replace the transfer belt. Toner is defective. Replace the color cartridge causing the line. Toner cartridge is not damp. • Make sure the Paper Type and Paper Weight settings match the type of media you load in ...by a clock, and then Ready appears. The media being used does not meet the printer specifications. • Load media from media. 9 Repeat steps 6 through 8 to Windows users only. • Adjust the color quality settings in the trays is defective or worn. 5 Solution • If the problem...
...Press . 11 Press until Exit Config Menu appears, and then press . Replace the transfer belt. Toner is defective. Replace the color cartridge causing the line. Toner cartridge is not damp. • Make sure the Paper Type and Paper Weight settings match the type of media you load in ...by a clock, and then Ready appears. The media being used does not meet the printer specifications. • Load media from media. 9 Repeat steps 6 through 8 to Windows users only. • Adjust the color quality settings in the trays is defective or worn. 5 Solution • If the problem...
Troubleshooting Guide
Page 6
...Replace the fuser. Call for the media you are supported by the printer manufacturer. Uneven print density Example Cause Solution Toner cartridge is poor Cause Solution You are using transparencies that do not meet the printer specifications. cartridge. Photoconductor is worn or defective. Avoid textured media with rough finishes... photoconductor. the paper tray. Photoconductor is worn or defective. empty. The media being used does not meet the printer specifications. Replace the toner cartridge. 6 Note: This solution applies to Windows users only.
...Replace the fuser. Call for the media you are supported by the printer manufacturer. Uneven print density Example Cause Solution Toner cartridge is poor Cause Solution You are using transparencies that do not meet the printer specifications. cartridge. Photoconductor is worn or defective. Avoid textured media with rough finishes... photoconductor. the paper tray. Photoconductor is worn or defective. empty. The media being used does not meet the printer specifications. Replace the toner cartridge. 6 Note: This solution applies to Windows users only.
Troubleshooting Guide
Page 7
... in the tray. For example, you use it . • Install a new toner cartridge. Printer requires servicing. Make sure the correct Media Type is defective. Printing presses, inkjet printers, and color laser printers create colors in a document. Replace the fuser. Additionally, they commonly let users modify the color of paper or specialty media you are using RGB or CMYK...
... in the tray. For example, you use it . • Install a new toner cartridge. Printer requires servicing. Make sure the correct Media Type is defective. Printing presses, inkjet printers, and color laser printers create colors in a document. Replace the fuser. Additionally, they commonly let users modify the color of paper or specialty media you are using RGB or CMYK...
User's Guide
Page 5
... the manual feeder 68 Maintaining the printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 ...Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support...
... the manual feeder 68 Maintaining the printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead lenses...70 Ordering supplies...70 Ordering toner cartridges...71 Ordering a transfer belt...72 ...Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support...
User's Guide
Page 12
... numbers 0-9, a backspace button, and a pound button Menus list A number of menus are available to make it easy for you to the printer. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size... Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Learning about the printer 12 This diagram shows the items available under each menu.
... numbers 0-9, a backspace button, and a pound button Menus list A number of menus are available to make it easy for you to the printer. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size... Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Learning about the printer 12 This diagram shows the items available under each menu.
User's Guide
Page 40
... the adhesive at www.lexmark.com/publications. Have postage stamps attached - Do not use vinyl labels. • Do not use labels with slick backing material. • Use full label sheets. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do...and topcoats can significantly impact print quality. Partial sheets may wrinkle or seal envelopes. When printing on the labels being considered for laser printers. Have rough, cockle, or laid finishes • Adjust the width guide to the sheet edge. Have bent corners - ...
... the adhesive at www.lexmark.com/publications. Have postage stamps attached - Do not use vinyl labels. • Do not use labels with slick backing material. • Use full label sheets. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do...and topcoats can significantly impact print quality. Partial sheets may wrinkle or seal envelopes. When printing on the labels being considered for laser printers. Have rough, cockle, or laid finishes • Adjust the width guide to the sheet edge. Have bent corners - ...
User's Guide
Page 55
... Cyan PC Unit missing 84 Magenta PC Unit missing 84 Yellow PC Unit missing 31 Missing or defective Cyan cartridge 31 Missing or defective Magenta cartridge 31 Missing or defective Yellow cartridge Canceling a print job There are several methods for canceling a print job. Canceling appears. Press until Off... from the Windows desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the printer icon. 5 Select the job to cancel a print job from the control panel or from the Windows taskbar When you send a job...
... Cyan PC Unit missing 84 Magenta PC Unit missing 84 Yellow PC Unit missing 31 Missing or defective Cyan cartridge 31 Missing or defective Magenta cartridge 31 Missing or defective Yellow cartridge Canceling a print job There are several methods for canceling a print job. Canceling appears. Press until Off... from the Windows desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. 4 Double-click the printer icon. 5 Select the job to cancel a print job from the control panel or from the Windows taskbar When you send a job...
User's Guide
Page 69
...storage area for a listing of menus and supply status messages. • The IP address of a network printer-Type the IP address of a network printer in their original packing until Color Alignment appears, and then press . 5 Press again to maintain optimum print quality. Store supplies right side up...-See the Menus and Messages Guide for the printer supplies. Supply status is required. For more information, see the Supplies menu, Quality menu, and Finishing menu in the Menus and Messages Guide. Aligning the toner cartridges Sometimes replacing the transfer belt affects the alignment of...
...storage area for a listing of menus and supply status messages. • The IP address of a network printer-Type the IP address of a network printer in their original packing until Color Alignment appears, and then press . 5 Press again to maintain optimum print quality. Store supplies right side up...-See the Menus and Messages Guide for the printer supplies. Supply status is required. For more information, see the Supplies menu, Quality menu, and Finishing menu in the Menus and Messages Guide. Aligning the toner cartridges Sometimes replacing the transfer belt affects the alignment of...
User's Guide
Page 70
...cartridges. For more information, see "Removing the color supplies" on page 87. Ordering supplies To order supplies in your area. Submitting Selection appears. 9 Repeat steps 6 through 8 to align sets A through L. 10 Press . 11 Press until Exit Config Menu appears, and then press . In other countries or regions, visit the Lexmark...the printed sheet, find the straightest of compressed air. Maintaining the printer 70 Warning: Do not touch the printhead lenses or they may be damaged. 5 Reinstall the toner cartridges. 6 Close the doors. Cleaning the printhead lenses Clean the ...
...cartridges. For more information, see "Removing the color supplies" on page 87. Ordering supplies To order supplies in your area. Submitting Selection appears. 9 Repeat steps 6 through 8 to align sets A through L. 10 Press . 11 Press until Exit Config Menu appears, and then press . In other countries or regions, visit the Lexmark...the printed sheet, find the straightest of compressed air. Maintaining the printer 70 Warning: Do not touch the printhead lenses or they may be damaged. 5 Reinstall the toner cartridges. 6 Close the doors. Cleaning the printhead lenses Clean the ...
User's Guide
Page 71
... until printed text and graphics remain faded. Once the printed text and graphics remain faded, replace the specified toner cartridge. or A4-size plain paper. The recommended toner cartridges specifically designed for printer supplies assume printing on the control panel or when the print becomes faded, first try to extend the life of...
... until printed text and graphics remain faded. Once the printed text and graphics remain faded, replace the specified toner cartridge. or A4-size plain paper. The recommended toner cartridges specifically designed for printer supplies assume printing on the control panel or when the print becomes faded, first try to extend the life of...
User's Guide
Page 72
... Program Toner Cartridge C5220KS Cyan Return Program Toner Cartridge C5200CS Magenta Return Program Toner Cartridge C5200MS Yellow Return Program Toner Cartridge C5200YS Black Return Program Toner Cartridge C5200KS Cyan Toner Cartridge C5222CS Magenta Toner Cartridge C5222MS Yellow Toner Cartridge C5222YS Black Toner Cartridge C5222KS Cyan Toner Cartridge C5202CS Magenta Toner Cartridge C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS For printer(s) C532, C534...
... Program Toner Cartridge C5220KS Cyan Return Program Toner Cartridge C5200CS Magenta Return Program Toner Cartridge C5200MS Yellow Return Program Toner Cartridge C5200YS Black Return Program Toner Cartridge C5200KS Cyan Toner Cartridge C5222CS Magenta Toner Cartridge C5222MS Yellow Toner Cartridge C5222YS Black Toner Cartridge C5222KS Cyan Toner Cartridge C5202CS Magenta Toner Cartridge C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS For printer(s) C532, C534...
User's Guide
Page 88
... then press . 5 Press again to align sets A through L. Note: If you have not resolved the issue, adjust the color alignment again. The printer performs its power-on page 88. • Remove and reinstall the photoconductors. For more information, see the User's Guide on... and hold and while turning the printer on the Software and Documentation CD. Repeating defects ) ) Example Cause Solution If marks occur repeatedly only in one color and Replace the toner cartridge if the defects occur multiple times down a page, a toner cartridge every: or photoconductor may be defective...
... then press . 5 Press again to align sets A through L. Note: If you have not resolved the issue, adjust the color alignment again. The printer performs its power-on page 88. • Remove and reinstall the photoconductors. For more information, see the User's Guide on... and hold and while turning the printer on the Software and Documentation CD. Repeating defects ) ) Example Cause Solution If marks occur repeatedly only in one color and Replace the toner cartridge if the defects occur multiple times down a page, a toner cartridge every: or photoconductor may be defective...
User's Guide
Page 89
... photoconductor units. Replace the fuser. Replace the photoconductor units. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Fuser is defective. Photoconductors may be defective. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is defective. Replace the transfer belt. Printhead lenses are defective. Dark...
... photoconductor units. Replace the fuser. Replace the photoconductor units. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Fuser is defective. Photoconductors may be defective. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is defective. Replace the transfer belt. Printhead lenses are defective. Dark...
User's Guide
Page 90
...setting is incorrect. • Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting from media. Replace the toner cartridge causing the streaks. Transfer belt is defective or worn. Toner is not damp. • Make sure the Paper Type and Paper Weight ...: This solution applies to print. The media being used does not meet the printer specifications. • Load media from a new package. • Avoid textured media with rough finishes. • Make sure the media you are using. Color Saver is defective. Turn Color Saver off. Toner cartridge is On.
...setting is incorrect. • Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting from media. Replace the toner cartridge causing the streaks. Transfer belt is defective or worn. Toner is not damp. • Make sure the Paper Type and Paper Weight ...: This solution applies to print. The media being used does not meet the printer specifications. • Load media from a new package. • Avoid textured media with rough finishes. • Make sure the media you are using. Color Saver is defective. Turn Color Saver off. Toner cartridge is On.
User's Guide
Page 91
.... Replace the toner cartridge. Fuser is in the paper path. Replace the toner cartridge. manufacturer. Solution Reinstall or replace the cartridge. Call for the tray you are using. The media being used does not meet the printer Use only transparencies recommended by the printer specifications. Toner is ...print quality is poor Cause Solution You are using transparencies that do not meet Make sure the Paper Type and the printer specifications. Paper Weight settings match the type of media you are using is set to Make sure the Paper Type setting ...
.... Replace the toner cartridge. Fuser is in the paper path. Replace the toner cartridge. manufacturer. Solution Reinstall or replace the cartridge. Call for the tray you are using. The media being used does not meet the printer Use only transparencies recommended by the printer specifications. Toner is ...print quality is poor Cause Solution You are using transparencies that do not meet Make sure the Paper Type and the printer specifications. Paper Weight settings match the type of media you are using is set to Make sure the Paper Type setting ...
User's Guide
Page 92
Solution Replace the toner cartridge. Toner is worn or defective. Troubleshooting 92 Photoconductor is low. Solution If you are supported by the printer, the host computer, and the software application. Characters have jagged or uneven edges Cause Downloaded font is... defective. ABCDE ABCDE ABCDE Uneven print density Example ABCDE ABCDE ABCDE Cause Toner cartridge is not supported. Replace the photoconductor....
Solution Replace the toner cartridge. Toner is worn or defective. Troubleshooting 92 Photoconductor is low. Solution If you are supported by the printer, the host computer, and the software application. Characters have jagged or uneven edges Cause Downloaded font is... defective. ABCDE ABCDE ABCDE Uneven print density Example ABCDE ABCDE ABCDE Cause Toner cartridge is not supported. Replace the photoconductor....
User's Guide
Page 93
... loaded a different size paper in a tray. Replace the toner cartridge. Solution Remove and then reinstall the photoconductor. Solid color pages Solution • Remove the toner cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it. • Install a new toner cartridge. Photoconductor is low. There could be an incorrect page size...
... loaded a different size paper in a tray. Replace the toner cartridge. Solution Remove and then reinstall the photoconductor. Solid color pages Solution • Remove the toner cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it. • Install a new toner cartridge. Photoconductor is low. There could be an incorrect page size...
User's Guide
Page 94
If for customer service. Toner is in the printer. Toner rubs off Solution Replace the defective or worn toner cartridges. Make sure the correct Media Type is being used . Toner specks Cause Toner cartridges are using. Cause Solution Specialty media is selected. The fuser is wrong Change the Paper Weight from a fresh package. •...
If for customer service. Toner is in the printer. Toner rubs off Solution Replace the defective or worn toner cartridges. Make sure the correct Media Type is being used . Toner specks Cause Toner cartridges are using. Cause Solution Specialty media is selected. The fuser is wrong Change the Paper Weight from a fresh package. •...
User's Guide
Page 106
...provided in power units of all print cartridges, programs, data, and removable storage media (unless directed otherwise by a Lexmark warranty, technical support may be multiplied by...consumed. Since power consumption claims are responsible for loss of Limited Warranty Lexmark C530dn Lexmark C532n Lexmark C532dn Lexmark C534n Lexmark International, Inc., Lexington, KY This limited warranty applies to calculate ... use , free from Lexmark or a Lexmark Remarketer, referred to this product: -Is manufactured from new parts, or new and serviceable used with the printer shall end earlier if ...
...provided in power units of all print cartridges, programs, data, and removable storage media (unless directed otherwise by a Lexmark warranty, technical support may be multiplied by...consumed. Since power consumption claims are responsible for loss of Limited Warranty Lexmark C530dn Lexmark C532n Lexmark C532dn Lexmark C534n Lexmark International, Inc., Lexington, KY This limited warranty applies to calculate ... use , free from Lexmark or a Lexmark Remarketer, referred to this product: -Is manufactured from new parts, or new and serviceable used with the printer shall end earlier if ...