Quick Reference
Page 1
...or confidential, and you see it remains in your printer. Printing this quick reference information This quick reference information is hot. As you have removed the jam. Warning: Do not attempt to the Ready state. This may not need to a shared network printer, it , the printer ...refer to : • Enter the menus from printing. Clearing jams This section shows how to the previous menu level. Remember to reposition the fuser pressure release levers once you enter your word processor, spreadsheet, browser, or other application, select File Print. 2 Click Properties (or Options, ...
...or confidential, and you see it remains in your printer. Printing this quick reference information This quick reference information is hot. As you have removed the jam. Warning: Do not attempt to the Ready state. This may not need to a shared network printer, it , the printer ...refer to : • Enter the menus from printing. Clearing jams This section shows how to the previous menu level. Remember to reposition the fuser pressure release levers once you enter your word processor, spreadsheet, browser, or other application, select File Print. 2 Click Properties (or Options, ...
Quick Reference
Page 2
...• Press Select to clear the message and print on what is loaded. • Remove the currently loaded media from another printer driver. Printing a menu settings page To verify Paper..., and then press Select. Operator panel menus Supplies Menu Toner Waste Bottle Photodev Cart Fuser Supplies Life Replace Supplies Color Menu Print Mode Color Correction Toner Darkness Color Saver Color... NPA Mode USB Buffer Job Buffering MAC Binary PS P/N 20K1046 E.C. 2K0125 © 2003 Lexmark International, Inc. Loading a tray Width guide Load lines Length guide Paper size indicators Load ...
...• Press Select to clear the message and print on what is loaded. • Remove the currently loaded media from another printer driver. Printing a menu settings page To verify Paper..., and then press Select. Operator panel menus Supplies Menu Toner Waste Bottle Photodev Cart Fuser Supplies Life Replace Supplies Color Menu Print Mode Color Correction Toner Darkness Color Saver Color... NPA Mode USB Buffer Job Buffering MAC Binary PS P/N 20K1046 E.C. 2K0125 © 2003 Lexmark International, Inc. Loading a tray Width guide Load lines Length guide Paper size indicators Load ...
User's Reference
Page 28
...source; To help avoid jams or poor print quality: • Always use a source that does not support auto size sensing. • Do not remove trays while a job is printing or Busy is displayed on the operator panel. • Make sure the Paper Type, Paper Texture, and Paper ...NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than 60 g/m2 (16 lb) • Multiple-part...
...source; To help avoid jams or poor print quality: • Always use a source that does not support auto size sensing. • Do not remove trays while a job is printing or Busy is displayed on the operator panel. • Make sure the Paper Type, Paper Texture, and Paper ...NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than 60 g/m2 (16 lb) • Multiple-part...
User's Reference
Page 62
...(120V/50-60Hz) printer or 20K0507 for an illustration. Ordering a waste toner bottle Order Lexmark part number 20K0505. To pull the fuser pressure release levers open and then store the fuser. Maintaining your printer are: Part number Description of cartridge 20K0500 Cyan toner 20K0501 Magenta toner ...based on an approximate coverage of the messages comes on the operator panel, you turn the printer off for an extended period, remove the fuser. The recommended print cartridges specifically designed for your printer for long term storage 62 You can print a few hundred pages after...
...(120V/50-60Hz) printer or 20K0507 for an illustration. Ordering a waste toner bottle Order Lexmark part number 20K0505. To pull the fuser pressure release levers open and then store the fuser. Maintaining your printer are: Part number Description of cartridge 20K0500 Cyan toner 20K0501 Magenta toner ...based on an approximate coverage of the messages comes on the operator panel, you turn the printer off for an extended period, remove the fuser. The recommended print cartridges specifically designed for your printer for long term storage 62 You can print a few hundred pages after...
User's Reference
Page 70
Handle Handle 6 Unpack the new fuser. Replacing the fuser 70 Dispose of the used fuser by the handles and align it with its opening. 8 Gently lower it straight up. Remove any packaging material or tape. 7 Grasp the new fuser by the handles and lift it into place. Maintenance 4 Turn the two green fuser release levers as shown. 5 Grasp the used fuser.
Handle Handle 6 Unpack the new fuser. Replacing the fuser 70 Dispose of the used fuser by the handles and align it with its opening. 8 Gently lower it straight up. Remove any packaging material or tape. 7 Grasp the new fuser by the handles and lift it into place. Maintenance 4 Turn the two green fuser release levers as shown. 5 Grasp the used fuser.
User's Reference
Page 71
If you have installed the fuser improperly, 87 Fuser Missing appears on . 13 Continue with Setting the operator panel when a supply is replaced. Maintenance 9 Turn the two green levers as shown to reinstall it correctly. If this message appears, remove the fuser, and try to lock the new fuser into place. 10 Push the other two green release levers down. 11 Close the rear door. 12 Turn the printer on the operator panel. Replacing the fuser 71
If you have installed the fuser improperly, 87 Fuser Missing appears on . 13 Continue with Setting the operator panel when a supply is replaced. Maintenance 9 Turn the two green levers as shown to reinstall it correctly. If this message appears, remove the fuser, and try to lock the new fuser into place. 10 Push the other two green release levers down. 11 Close the rear door. 12 Turn the printer on the operator panel. Replacing the fuser 71
User's Reference
Page 78
...operator panel. Complete step 2 on page 74 through step 3 on the one you replaced. Yellow Toner Magenta Toner Cyan Toner Black Toner Photodev Cart Fuser 5 Press Select. 6 Press and release Menu until you see print quality problems as mentioned in Solving print quality problems in step 1 on page 65... if you need help. 3 Remove all of the toner cartridges one you want to select is on page 74 if you need help . 5 Remove the photodeveloper cartridge. The Saved message appears. Cleaning the printhead lens 78 Cleaning the printhead ...
...operator panel. Complete step 2 on page 74 through step 3 on the one you replaced. Yellow Toner Magenta Toner Cyan Toner Black Toner Photodev Cart Fuser 5 Press Select. 6 Press and release Menu until you see print quality problems as mentioned in Solving print quality problems in step 1 on page 65... if you need help. 3 Remove all of the toner cartridges one you want to select is on page 74 if you need help . 5 Remove the photodeveloper cartridge. The Saved message appears. Cleaning the printhead lens 78 Cleaning the printhead ...
User's Reference
Page 85
...try feeding from another color area. Turn the printer on the printhead lens. Clean the printhead lens. The fuser may be defective or worn. The toner cartridges are defective, or toner has accumulated in the printer housing near...using a soft, clean lint-free cloth. Clean any spilled toner you still have the problem, replace the fuser and the photodeveloper cartridge. If paper is smeared before fusing to right) or has been superimposed over another tray... be defective, empty, or worn. Solution Turn the printer off. Remove and reinstall the photodeveloper cartridge.
...try feeding from another color area. Turn the printer on the printhead lens. Clean the printhead lens. The fuser may be defective or worn. The toner cartridges are defective, or toner has accumulated in the printer housing near...using a soft, clean lint-free cloth. Clean any spilled toner you still have the problem, replace the fuser and the photodeveloper cartridge. If paper is smeared before fusing to right) or has been superimposed over another tray... be defective, empty, or worn. Solution Turn the printer off. Remove and reinstall the photodeveloper cartridge.
User's Reference
Page 93
.... Blank pages feed into An incorrect media type is set to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. to Auto or On. Troubleshooting Solving media feed problems Symptom Cause Solution Paper frequently jams. ...load does not paper or too many envelopes. See Replacing the fuser. Use recommended media. The printer resumes printing. The fuser may be damaged Replace the fuser. Set Jam Recovery to match the type of paper you remove the jammed media. Solving media feed problems 93 Clear media ...
.... Blank pages feed into An incorrect media type is set to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for detailed specifications. to Auto or On. Troubleshooting Solving media feed problems Symptom Cause Solution Paper frequently jams. ...load does not paper or too many envelopes. See Replacing the fuser. Use recommended media. The printer resumes printing. The fuser may be damaged Replace the fuser. Set Jam Recovery to match the type of paper you remove the jammed media. Solving media feed problems 93 Clear media ...
User's Reference
Page 133
Using printer menus Select a menu or menu item for more details. Supplies Menu Toner Waste Bottle Photodev Cart Fuser Supplies Life Replace Supplies Color Menu Print Mode Color Correction Toner Darkness Color Saver Color Balance Color Samples Manual Color Utilities Menu Print ...Menus Print Net Setup Print Net Setup Print Fonts Print Directory Prt Quality Pgs Factory Defaults Remove Held Jobs Format Flash Defragment Flash Format Disk Job Acct Stat Hex Trace Coverage Est. Setup Menu Printer Language Power Saver Resource Save Download...
Using printer menus Select a menu or menu item for more details. Supplies Menu Toner Waste Bottle Photodev Cart Fuser Supplies Life Replace Supplies Color Menu Print Mode Color Correction Toner Darkness Color Saver Color Balance Color Samples Manual Color Utilities Menu Print ...Menus Print Net Setup Print Net Setup Print Fonts Print Directory Prt Quality Pgs Factory Defaults Remove Held Jobs Format Flash Defragment Flash Format Disk Job Acct Stat Hex Trace Coverage Est. Setup Menu Printer Language Power Saver Resource Save Download...
User's Reference
Page 188
...152 symbol sets, PCL 6 emulation 107 understanding 98 weight and style 98 Format Disk (Utilities Menu) 170 Format Flash (Utilities Menu) 170 Fuser (Supplies Menu) 166 fuser, replacing 69 G Go button 130 guidelines avoiding jams 20 labels 32 media 26 printing letterhead 30 H hard disk formatting 170 printing downloaded ...operator panel 109 confidential jobs 21 entering a PIN 21 entering user name 109 format errors 110 Held Jobs (Job Menu) 144 held jobs, removing 171 Help Guide (Help Menu) 142 Help Menu 142 Color Quality 142 Connection Guide 142 Help Guide 142 Jam Clearance 142 Media Guide 142 ...
...152 symbol sets, PCL 6 emulation 107 understanding 98 weight and style 98 Format Disk (Utilities Menu) 170 Format Flash (Utilities Menu) 170 Fuser (Supplies Menu) 166 fuser, replacing 69 G Go button 130 guidelines avoiding jams 20 labels 32 media 26 printing letterhead 30 H hard disk formatting 170 printing downloaded ...operator panel 109 confidential jobs 21 entering a PIN 21 entering user name 109 format errors 110 Held Jobs (Job Menu) 144 held jobs, removing 171 Help Guide (Help Menu) 142 Help Menu 142 Color Quality 142 Connection Guide 142 Help Guide 142 Jam Clearance 142 Media Guide 142 ...
User's Reference
Page 190
... Code 177 Prog System Code 177 Program Flash 177 Programming Disk 177 Queuing and Deleting Jobs 177 Queuing Jobs 178 Ready 178 Ready Hex 178 Remove Paper Standard Bin 178 Res Reduced 178 Resetting the Printer 178 Restore Held Jobs. Go/Stop? 178 Restoring Factory Defaults 178 Restoring Held Job xxx... 83 Photodev Cart Warning 185 83 Photodev Cart Exhausted 184 83 Photodev Cart Missing 185 83 Photodev Cart Warning 77 87 Fuser Exhausted 185 87 Fuser Life Warning 77, 185 87 Fuser Missing 185 88 Toner Empty 185 88 Toner Low 185 900-999 Service 185 Activating Menu Changes 172 Busy 172 Canceling...
... Code 177 Prog System Code 177 Program Flash 177 Programming Disk 177 Queuing and Deleting Jobs 177 Queuing Jobs 178 Ready 178 Ready Hex 178 Remove Paper Standard Bin 178 Res Reduced 178 Resetting the Printer 178 Restore Held Jobs. Go/Stop? 178 Restoring Factory Defaults 178 Restoring Held Job xxx... 83 Photodev Cart Warning 185 83 Photodev Cart Exhausted 184 83 Photodev Cart Missing 185 83 Photodev Cart Warning 77 87 Fuser Exhausted 185 87 Fuser Life Warning 77, 185 87 Fuser Missing 185 88 Toner Empty 185 88 Toner Low 185 900-999 Service 185 Activating Menu Changes 172 Busy 172 Canceling...
User's Reference
Page 191
... SmartSwitch 147 Std Net Setup 147 network port, configuring buffer size 146 NPA mode 146 PCL SmartSwitch 146 PS SmartSwitch 147 not restored jobs, removing 171 NPA Mode (Network Menu) 146 NPA Mode (Parallel Menu) 148 NPA Mode (Serial Menu) 160 NPA Mode (USB Menu) 169 ...LCD 129 menus disabled 130 numbers 130 optional 250-sheet legal size tray 41 optional cards, removing 112 options installation 19 verifying installation with menu settings page 24 ordering maintenance items 61 fuser 62 photodeveloper cartridge 62 ordering (continued) maintenance items (continued) waste toner bottle 62 supplies ...
... SmartSwitch 147 Std Net Setup 147 network port, configuring buffer size 146 NPA mode 146 PCL SmartSwitch 146 PS SmartSwitch 147 not restored jobs, removing 171 NPA Mode (Network Menu) 146 NPA Mode (Parallel Menu) 148 NPA Mode (Serial Menu) 160 NPA Mode (USB Menu) 169 ...LCD 129 menus disabled 130 numbers 130 optional 250-sheet legal size tray 41 optional cards, removing 112 options installation 19 verifying installation with menu settings page 24 ordering maintenance items 61 fuser 62 photodeveloper cartridge 62 ordering (continued) maintenance items (continued) waste toner bottle 62 supplies ...
User's Reference
Page 194
...language 165 network port 147 parallel port 149 serial port 160 USB port 169 R recycling products 68 used supplies 68 Remove Held Jobs (Utilities Menu) 171 removing all print jobs 171 confidential jobs 171 held jobs 171 not restored jobs 171 optional cards 112 duplex unit 121 ...firmware card 114 flash memory 114 printer memory 114 options 117 printer from optional 530-sheet drawer 117 system board 112 repeat print 110 Replace Supplies (Supplies Menu) 168 replacing fuser...
...language 165 network port 147 parallel port 149 serial port 160 USB port 169 R recycling products 68 used supplies 68 Remove Held Jobs (Utilities Menu) 171 removing all print jobs 171 confidential jobs 171 held jobs 171 not restored jobs 171 optional cards 112 duplex unit 121 ...firmware card 114 flash memory 114 printer memory 114 options 117 printer from optional 530-sheet drawer 117 system board 112 repeat print 110 Replace Supplies (Supplies Menu) 168 replacing fuser...
User's Reference
Page 196
... Waste Toner Bottle 166 supplies, determining status 60 supplies, status of toner 166 fuser 166 individual supply items 167 photodeveloper cartridge 166 waste toner bottle 166 Symbol Set (PCL Emul Menu) 152 symbol sets, definition 107 system board removing 112 replacing 116 T taking printer offline 130 with Menu button 130 with Stop...
... Waste Toner Bottle 166 supplies, determining status 60 supplies, status of toner 166 fuser 166 individual supply items 167 photodeveloper cartridge 166 waste toner bottle 166 Symbol Set (PCL Emul Menu) 152 symbol sets, definition 107 system board removing 112 replacing 116 T taking printer offline 130 with Menu button 130 with Stop...
Service Manual
Page 7
... supplies removals 4-5 Cleaning roller cover removal 4-6 Transfer belt cleaning roller removal 4-6 Transfer belt unit removal 4-7 Transfer roller removal 4-8 Fuser assembly removal 4-9 Waste toner bottle removal 4-10 Photodeveloper cartridge removal 4-11 Duplex unit assembly removal 4-13 Secondary paper feed assembly removal 4-16 Cover removals 4-17 Top cover assembly removal 4-18 Front cover assembly removal 4-19 Right cover removal 4-22 Rear cover assembly removal 4-22 Left cover removal 4-24...
... supplies removals 4-5 Cleaning roller cover removal 4-6 Transfer belt cleaning roller removal 4-6 Transfer belt unit removal 4-7 Transfer roller removal 4-8 Fuser assembly removal 4-9 Waste toner bottle removal 4-10 Photodeveloper cartridge removal 4-11 Duplex unit assembly removal 4-13 Secondary paper feed assembly removal 4-16 Cover removals 4-17 Top cover assembly removal 4-18 Front cover assembly removal 4-19 Right cover removal 4-22 Rear cover assembly removal 4-22 Left cover removal 4-24...
Service Manual
Page 82
... unit assembly service check" on . Ensure engine controller board is low. Go to "Engine controller board removal" on page 2-61. 92X Fuser exhausted Fuser is not detected by the beam sensor. 5021-0XX Error code Action 920 Fuser thermistor error Go to "920-Fuser thermistor service check" on page 2-60. 921/922/923/924/925...
... unit assembly service check" on . Ensure engine controller board is low. Go to "Engine controller board removal" on page 2-61. 92X Fuser exhausted Fuser is not detected by the beam sensor. 5021-0XX Error code Action 920 Fuser thermistor error Go to "920-Fuser thermistor service check" on page 2-60. 921/922/923/924/925...
Service Manual
Page 98
.... Press Go to "Fuser assembly removal" on page 4-9. Correctly install fuser. If problem persists, check cable for continuity that connects engine controller board connector FUCN and fuser. Otherwise, replace engine ...removal" on page 4-55. 87 Fuser Life Warning Fuser is completely used. Otherwise, replace engine controller board. Otherwise, replace engine controller board. Replace fuser. Go to "Engine controller board removal" on page 4-9. 5021-0XX Message Description Action 87 Fuser Exhausted Fuser is nearing end of life. Replace fuser. Go to "Fuser assembly removal...
.... Press Go to "Fuser assembly removal" on page 4-9. Correctly install fuser. If problem persists, check cable for continuity that connects engine controller board connector FUCN and fuser. Otherwise, replace engine ...removal" on page 4-55. 87 Fuser Life Warning Fuser is completely used. Otherwise, replace engine controller board. Otherwise, replace engine controller board. Replace fuser. Go to "Engine controller board removal" on page 4-9. 5021-0XX Message Description Action 87 Fuser Exhausted Fuser is nearing end of life. Replace fuser. Go to "Fuser assembly removal...
Service Manual
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... page 4-49. • Ensure connector DCN7 on I /O board. If connector is connected. Indicates media is connected. See "Paper guide (C) assembly removal" on page 4-47. • Ensure connector DCN16 on I/O board is attached and error persists, replace I/O board. If connector is jammed in inner .... • Open rear cover assembly to access area of paper jam. • Clear all paper from paper path. • Check fuser exit sensor (located in outer area (fuser exit sensor) of printer. • Open rear cover assembly to access area of paper jam. • Clear all paper from paper ...
... page 4-49. • Ensure connector DCN7 on I /O board. If connector is connected. Indicates media is connected. See "Paper guide (C) assembly removal" on page 4-47. • Ensure connector DCN16 on I/O board is attached and error persists, replace I/O board. If connector is jammed in inner .... • Open rear cover assembly to access area of paper jam. • Clear all paper from paper path. • Check fuser exit sensor (located in outer area (fuser exit sensor) of printer. • Open rear cover assembly to access area of paper jam. • Clear all paper from paper ...
Service Manual
Page 126
... 4. Go to step 5. 5 Is cable properly connected Go to before error posts? Properly connect cable. Does main motor assembly. Note: Fuser is a motor and photodeveloper customer cartridge OPC belt. Problem solved. fuser. assembly removal" on cartridge. Go to step 5. 4 Does noise go to step 3. Retest printer. Go to step 6. See "Right photodeveloper cover...
... 4. Go to step 5. 5 Is cable properly connected Go to before error posts? Properly connect cable. Does main motor assembly. Note: Fuser is a motor and photodeveloper customer cartridge OPC belt. Problem solved. fuser. assembly removal" on cartridge. Go to step 5. 4 Does noise go to step 3. Retest printer. Go to step 6. See "Right photodeveloper cover...