User's Guide
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...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts ...using PictBridge 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...
...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts ...using PictBridge 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...
User's Guide
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... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print ... File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional communication is not established ...
... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print ... File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional communication is not established ...
User's Guide
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...Cartridge Error (1102, 1203, 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ... communications error...196 Please remove the camera card...196 Some photos removed from card by host 196 Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size... screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
...Cartridge Error (1102, 1203, 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ... communications error...196 Please remove the camera card...196 Some photos removed from card by host 196 Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size... screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
User's Guide
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... Center. 14 You can also find The Lexmark Solution Center software is Note: If your printer supports Macintosh operating the letter of your printer) Note: If necessary, click All Programs • Troubleshooting problems with printing, copying, Run. such as: 1 Do one of ...the User's Guide appears on your printer) If the link to the User's Guide is not on the Lexmark Web site at www.lexmark.com. It installs with photos Lexmark 6500 Series. • Scanning...
... Center. 14 You can also find The Lexmark Solution Center software is Note: If your printer supports Macintosh operating the letter of your printer) Note: If necessary, click All Programs • Troubleshooting problems with printing, copying, Run. such as: 1 Do one of ...the User's Guide appears on your printer) If the link to the User's Guide is not on the Lexmark Web site at www.lexmark.com. It installs with photos Lexmark 6500 Series. • Scanning...
User's Guide
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..., see "Finding the MAC address" on the alignment page are installing your network printer for each computer you are normal and not an indication of a problem. 18 Close the printer. 19 Press .
..., see "Finding the MAC address" on the alignment page are installing your network printer for each computer you are normal and not an indication of a problem. 18 Close the printer. 19 Press .
User's Guide
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... (such as a normal telephone "Connecting to an answering faxes. Receive both incoming voice messages and faxes. See this section "Connecting directly to other equipment. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you do not need to connect it to a telephone line to a computer, but you...
... (such as a normal telephone "Connecting to an answering faxes. Receive both incoming voice messages and faxes. See this section "Connecting directly to other equipment. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you do not need to connect it to a telephone line to a computer, but you...
User's Guide
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... following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies. • Find the ...8226; Speed Dial and Group Dial numbers The Solution Center is a complete guide to such printing features as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Print, scan, copy, and fax. - Print projects such as a multiple-page poster...
... following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. Method 1 Method 2 1 From the desktop, double-click on transfers, and transparencies. • Find the ...8226; Speed Dial and Group Dial numbers The Solution Center is a complete guide to such printing features as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Print, scan, copy, and fax. - Print projects such as a multiple-page poster...
User's Guide
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...cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use the printer. • Obtain software...8226; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click ...
...cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off The printer has a voice notification feature that tells you use the printer. • Obtain software...8226; In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click ...
User's Guide
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... Center. Wireless troubleshooting How do I find the problem? Check your wireless router, see 1 Click Start Programs or All Programs the computer documentation. ASCII characters are letters, numbers, and symbols found on a keyboard. Lexmark 6500 Series. 2 Click Solution Center. 3 Click... with the router, or consult the person who set up your wireless network. All devices on page 170. Solving printer communication problems The printer and the computer cannot exchange data. Hexadecimal characters are A-F and 0-9. • Between 8 and 64 ASCII characters...
... Center. Wireless troubleshooting How do I find the problem? Check your wireless router, see 1 Click Start Programs or All Programs the computer documentation. ASCII characters are letters, numbers, and symbols found on a keyboard. Lexmark 6500 Series. 2 Click Solution Center. 3 Click... with the router, or consult the person who set up your wireless network. All devices on page 170. Solving printer communication problems The printer and the computer cannot exchange data. Hexadecimal characters are A-F and 0-9. • Between 8 and 64 ASCII characters...
User's Guide
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Are you are using a color cartridge, make sure it is on photo or heavyweight matte paper. If you printing with the Best Quality/Speed setting? Plug the long, flat end ... on the back of the printer facing you are open files in the same program. Use the Quick Print or Normal setting to fix these problems, and then save the changes for the printer Windows may change with a large number of the cartridges. Make sure the cartridges are properly installed With...
Are you are using a color cartridge, make sure it is on photo or heavyweight matte paper. If you printing with the Best Quality/Speed setting? Plug the long, flat end ... on the back of the printer facing you are open files in the same program. Use the Quick Print or Normal setting to fix these problems, and then save the changes for the printer Windows may change with a large number of the cartridges. Make sure the cartridges are properly installed With...
User's Guide
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...on the surface of the print cartridges, the ink level is useful to have solved the problem, test the solution by sending a document to be available in the program Most programs do... In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the paper exit tray? It...low. Remove the photos or transparencies from colors on most often for the ink to dry before stacking. See the program documentation for an inkjet printer? For information on ordering supplies, ...
...on the surface of the print cartridges, the ink level is useful to have solved the problem, test the solution by sending a document to be available in the program Most programs do... In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the paper exit tray? It...low. Remove the photos or transparencies from colors on most often for the ink to dry before stacking. See the program documentation for an inkjet printer? For information on ordering supplies, ...
User's Guide
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...nozzles. Banded printing occurs when the printer pauses frequently. Do you are clean You may need to change the printer software settings, or the problem may be that the printer and the computer are possible solutions. Check the printer status: 1 Do one of the following : Make sure... Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges. Are the printer and the computer able to communicate data...
...nozzles. Banded printing occurs when the printer pauses frequently. Do you are clean You may need to change the printer software settings, or the problem may be that the printer and the computer are possible solutions. Check the printer status: 1 Do one of the following : Make sure... Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to fix blurry edges. Are the printer and the computer able to communicate data...
User's Guide
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3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may need to fix blurry edges. Vertical straight lines are not smooth Adjust the Quality/Speed settings 1 With a ...Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. For more information, see the program...
3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may need to fix blurry edges. Vertical straight lines are not smooth Adjust the Quality/Speed settings 1 With a ...Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. For more information, see the program...
User's Guide
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...; In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. Do the print cartridges have ink? 1 Do one of the computer is low. Resolving font problems Have you have followed the correct loading instructions for banner printing Banner printing is properly...
...; In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. Do the print cartridges have ink? 1 Do one of the computer is low. Resolving font problems Have you have followed the correct loading instructions for banner printing Banner printing is properly...
User's Guide
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...more information. Line and page breaks may substitute different fonts. Use the program that are designed to adjust the Quality/Speed settings? Is the problem with the program you print. Printing a test page 1 Do one of the Solution Center while you need to be printed; Is it ...: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 Ready or Busy Printing is listed as the Printer Status...
...more information. Line and page breaks may substitute different fonts. Use the program that are designed to adjust the Quality/Speed settings? Is the problem with the program you print. Printing a test page 1 Do one of the Solution Center while you need to be printed; Is it ...: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 Ready or Busy Printing is listed as the Printer Status...
User's Guide
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... you are finished. 6 If the test page did not print at all or has quality problems, attend to any error messages that the USB cable is connected to the image displayed on ... Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 5 Compare the... sure the cartridges are properly installed With the front of the printer facing you are using a color cartridge, make sure it directly into this port. 2 Make sure that the smaller, more of...
... you are finished. 6 If the test page did not print at all or has quality problems, attend to any error messages that the USB cable is connected to the image displayed on ... Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 5 Compare the... sure the cartridges are properly installed With the front of the printer facing you are using a color cartridge, make sure it directly into this port. 2 Make sure that the smaller, more of...
User's Guide
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Disconnect the printer from the external device, and connect it supports bidirectional communication. There may be a problem with the print server. Make sure the cable is not damaged or loose Make sure: • The USB cable is not damaged. • The light ... the print queue is ready to print Make sure the printer is set as the default printer and is damaged The printer cable must be a problem with the USB cable. External print server is not working If there is plugged in but does not print These are possible solutions. See the...
Disconnect the printer from the external device, and connect it supports bidirectional communication. There may be a problem with the print server. Make sure the cable is not damaged or loose Make sure: • The USB cable is not damaged. • The light ... the print queue is ready to print Make sure the printer is set as the default printer and is damaged The printer cable must be a problem with the USB cable. External print server is not working If there is plugged in but does not print These are possible solutions. See the...
User's Guide
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...not able to exchange data. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port, and then click ... printer name. Printer is shown as , and then give the printer a distinctive name. 5 Click OK. The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. 4 Select Share this printer, and then give the printer a distinctive...
...not able to exchange data. Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port, and then click ... printer name. Printer is shown as , and then give the printer a distinctive name. 5 Click OK. The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. 4 Select Share this printer, and then give the printer a distinctive...
User's Guide
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...are not smooth • White lines appear in graphics or solid black areas • Characters are missing or unexpected • Colors on printout are faded or differ from colors on the back of light and dark print • Page prints with different fonts • Printed characters are improperly formed ...If you are not on page 138. 171 Check to make sure the printer is connected to a working properly and that best describes the problem. • Print is marked with this print server. Contact network support Contact your system support person to make sure the device is working ...
...are not smooth • White lines appear in graphics or solid black areas • Characters are missing or unexpected • Colors on printout are faded or differ from colors on the back of light and dark print • Page prints with different fonts • Printed characters are improperly formed ...If you are not on page 138. 171 Check to make sure the printer is connected to a working properly and that best describes the problem. • Print is marked with this print server. Contact network support Contact your system support person to make sure the device is working ...
User's Guide
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... of the telephone line connection. • Increase the fax scan resolution. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to place. 6 Reconnect the power cord and the phone line. 187
... of the telephone line connection. • Increase the fax scan resolution. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to place. 6 Reconnect the power cord and the phone line. 187