User's Guide
Page 8
...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts ...using PictBridge 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...
...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts ...using PictBridge 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...
User's Guide
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... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print ... File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional communication is not established ...
... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print ... File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional communication is not established ...
User's Guide
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...Cartridge Error (1102, 1203, 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ... communications error...196 Please remove the camera card...196 Some photos removed from card by host 196 Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size... screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
...Cartridge Error (1102, 1203, 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ... communications error...196 Please remove the camera card...196 Some photos removed from card by host 196 Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size... screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
User's Guide
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... Windows XP and earlier, click Start. • Printing 2 Click Start Œ Programs or All Programs Œ • Working with photos Lexmark 6500 Series. • Scanning (if supported by your printer) 3 Click User's Guide. • Making copies (if supported by your printer)...including Setup 6500 Series folder. Lexmark Solution Center Description Where to the User's Guide is included on your desktop, • Faxing (if supported by your printer) Note: If necessary, click ŒAll Programs Œ • Troubleshooting problems with the other information Comprehensive ...
... Windows XP and earlier, click Start. • Printing 2 Click Start Œ Programs or All Programs Œ • Working with photos Lexmark 6500 Series. • Scanning (if supported by your printer) 3 Click User's Guide. • Making copies (if supported by your printer)...including Setup 6500 Series folder. Lexmark Solution Center Description Where to the User's Guide is included on your desktop, • Faxing (if supported by your printer) Note: If necessary, click ŒAll Programs Œ • Troubleshooting problems with the other information Comprehensive ...
User's Guide
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... you select the printer with multiple computers on the network, insert the installation CD into each computer you are normal and not an indication of a problem. If multiple printers appear in the list, make sure you need to the printer. • The printer should appear as a highlighted printer in the installation...
... you select the printer with multiple computers on the network, insert the installation CD into each computer you are normal and not an indication of a problem. If multiple printers appear in the list, make sure you need to the printer. • The printer should appear as a highlighted printer in the installation...
User's Guide
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... Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and "Connecting to an answering faxes. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following table to determine the best way to set up the...
... Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and "Connecting to an answering faxes. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following table to determine the best way to set up the...
User's Guide
Page 45
...of the following methods. From here How To You can: • Learn how to such printing features as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Use basic features. - Print, scan, copy, and fax. - Fax History and ...of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Œ Lexmark 6500 Series. 3 Select Solution Center. Print projects such as a multiple-page poster. Method 1 Method 2 1 From the desktop, double-click on transfers...
...of the following methods. From here How To You can: • Learn how to such printing features as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Use basic features. - Print, scan, copy, and fax. - Fax History and ...of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Œ Lexmark 6500 Series. 3 Select Solution Center. Print projects such as a multiple-page poster. Method 1 Method 2 1 From the desktop, double-click on transfers...
User's Guide
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... Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP... and earlier, click Start. 2 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK....
... Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP... and earlier, click Start. 2 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK....
User's Guide
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...Note: Make sure you find out what type of the following criteria. WEP key • Exactly 10 or 26 hexadecimal characters. Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Hexadecimal characters are possible solutions. the USB port is...64 hexadecimal characters. These are A-F and 0-9. • Exactly 5 or 13 ASCII characters. Wireless troubleshooting How do I find the problem? You must follow the following : Establish bidirectional communication between the printer and the computer For more information, see "Bidirectional communication is...
...Note: Make sure you find out what type of the following criteria. WEP key • Exactly 10 or 26 hexadecimal characters. Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Hexadecimal characters are possible solutions. the USB port is...64 hexadecimal characters. These are A-F and 0-9. • Exactly 5 or 13 ASCII characters. Wireless troubleshooting How do I find the problem? You must follow the following : Establish bidirectional communication between the printer and the computer For more information, see "Bidirectional communication is...
User's Guide
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... or created for more ink than text documents, ink usage increases when you are printing on printout are missing or unexpected These are using a color cartridge, make sure it is a TrueType font. Because photos and graphics require more information. To reduce ink usage, select Best only when you...the cartridges. Plug the long, flat end of the USB cable into this port. 2 Make sure that created the document to fix these problems, and then save the changes for proper print cartridge installation. Ink levels seem to go down too quickly These are applied correctly in the program...
... or created for more ink than text documents, ink usage increases when you are printing on printout are missing or unexpected These are using a color cartridge, make sure it is a TrueType font. Because photos and graphics require more information. To reduce ink usage, select Best only when you...the cartridges. Plug the long, flat end of the USB cable into this port. 2 Make sure that created the document to fix these problems, and then save the changes for proper print cartridge installation. Ink levels seem to go down too quickly These are applied correctly in the program...
User's Guide
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...inkjet printer? Are the print cartridges low on ink? 1 Do one of the following . Allow them to print your job. For information on ordering supplies, see "Choosing compatible specialty paper types" on the paper exit tray? It is low. Not all fonts are faded or differ from colors...or 2000, click Start. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on ... have solved the problem, test the solution by sending a document to adjust the color and print speed. Are the color and print speed ...
...inkjet printer? Are the print cartridges low on ink? 1 Do one of the following . Allow them to print your job. For information on ordering supplies, see "Choosing compatible specialty paper types" on the paper exit tray? It is low. Not all fonts are faded or differ from colors...or 2000, click Start. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on ... have solved the problem, test the solution by sending a document to adjust the color and print speed. Are the color and print speed ...
User's Guide
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... printer and the computer are not aligned correctly Have you need to communicate data? You may need to change the printer software settings, or the problem may need to fix blurry edges. Check the printer status: 1 Do one of the following : • In Windows Vista, click Œ ...Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to align the print cartridges? Do you added spaces at the left margin? ...
... printer and the computer are not aligned correctly Have you need to communicate data? You may need to change the printer software settings, or the problem may need to fix blurry edges. Check the printer status: 1 Do one of the following : • In Windows Vista, click Œ ...Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to align the print cartridges? Do you added spaces at the left margin? ...
User's Guide
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..., click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. Vertical straight lines are not smooth... print speed, select Normal. 162 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may need to fix blurry edges. For more information, see the program documentation.
..., click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Œ Programs or All Programs Œ Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. Vertical straight lines are not smooth... print speed, select Normal. 162 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may need to fix blurry edges. For more information, see the program documentation.
User's Guide
Page 164
... cable into this port. 2 Make sure that the smaller, more square end of the USB cable is LEMF. Resolving font problems Have you have solved the problem, test the solution by the USB symbol. If it is not, select LEMF from the bottom and back of the print ...new cartridge. Do the print cartridges have the right settings selected. 1 Click Start ΠSettings ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the computer is low. The USB port on . Make sure the...
... cable into this port. 2 Make sure that the smaller, more square end of the USB cable is LEMF. Resolving font problems Have you have solved the problem, test the solution by the USB symbol. If it is not, select LEMF from the bottom and back of the print ...new cartridge. Do the print cartridges have the right settings selected. 1 Click Start ΠSettings ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the computer is low. The USB port on . Make sure the...
User's Guide
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...earlier, click Start. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 For more information. Is it prints correctly, the problem may not be available in Printing Preferences. 1 Click File ΠPrint. ...page breaks may substitute different fonts. Was the document formatted or created for the next time you are attempting to print. Is the problem with the font. Is the font a TrueType font? The font you print. Windows may change with the program? Use the ...
...earlier, click Start. 2 Click Start ΠPrograms or All Programs ΠLexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 For more information. Is it prints correctly, the problem may not be available in Printing Preferences. 1 Click File ΠPrint. ...page breaks may substitute different fonts. Was the document formatted or created for the next time you are attempting to print. Is the problem with the font. Is the font a TrueType font? The font you print. Windows may change with the program? Use the ...
User's Guide
Page 166
...then you , check for proper print cartridge installation. Make sure the cartridges are properly installed With the front of the printer facing you are using a color cartridge, make sure it is properly installed in the left carrier. Try printing a test page again 1 Do one or more square end of the USB... of the computer is marked by the USB symbol. If you are finished. 6 If the test page did not print at all or has quality problems, attend to any error messages that the smaller, more of the following : • In Windows Vista, click Œ Control Panel. • In Windows XP...
...then you , check for proper print cartridge installation. Make sure the cartridges are properly installed With the front of the printer facing you are using a color cartridge, make sure it is properly installed in the left carrier. Try printing a test page again 1 Do one or more square end of the USB... of the computer is marked by the USB symbol. If you are finished. 6 If the test page did not print at all or has quality problems, attend to any error messages that the smaller, more of the following : • In Windows Vista, click Œ Control Panel. • In Windows XP...
User's Guide
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... printer and is not being held or paused. 167 If the printer works, there may be a problem with the print server. Cable is not connected, is loose, or is damaged The printer cable must be a problem with the USB cable. For more square end of the USB cable into this Make sure...
... printer and is not being held or paused. 167 If the printer works, there may be a problem with the print server. Cable is not connected, is loose, or is damaged The printer cable must be a problem with the USB cable. For more square end of the USB cable into this Make sure...
User's Guide
Page 169
...Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name. The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. Restart the host computer and the remote computer Try printing...Close. 9 Make sure the new port has been selected on . 169 Windows 2000 users: 1 Click Start ΠSettings ΠPrinters. 2 Right-click the Lexmark 6500 Series icon. 3 Click Sharing. 4 Select Shared as Shared on the host computer, but you still cannot print, try to exchange data. Printer is not...
...Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name. The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. Restart the host computer and the remote computer Try printing...Close. 9 Make sure the new port has been selected on . 169 Windows 2000 users: 1 Click Start ΠSettings ΠPrinters. 2 Right-click the Lexmark 6500 Series icon. 3 Click Sharing. 4 Select Shared as Shared on the host computer, but you still cannot print, try to exchange data. Printer is not...
User's Guide
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... with this print server. Make sure the external print server is working If the printer is connected to an external print server, the problem may be with different fonts • Printed characters are improperly formed or are not aligned correctly at the left margin • Transparencies or...installation cable: 1 Check the installation cable for setup instructions if: • The lights of the print server are faded or differ from colors on the screen • Printouts have alternating bands of the installation cable into the USB port on page 138. 171 Contact network support Contact...
... with this print server. Make sure the external print server is working If the printer is connected to an external print server, the problem may be with different fonts • Printed characters are improperly formed or are not aligned correctly at the left margin • Transparencies or...installation cable: 1 Check the installation cable for setup instructions if: • The lights of the print server are faded or differ from colors on the screen • Printouts have alternating bands of the installation cable into the USB port on page 138. 171 Contact network support Contact...
User's Guide
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... the sender to wipe the white roller and the scan lens. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Try one...
... the sender to wipe the white roller and the scan lens. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to verify the original document was loaded correctly. Check ink Check the ink levels, and install a new print cartridge if necessary. Try one...
