User Manual
Page 47
...on page 41 - To download software fixes, drivers, and BIOS, do as follows: 1. Important service information This chapter presents following important service information that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support... for CTO, CMV, and GAV products" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that applies to all software fixes, drivers, and BIOS downloads are customer-installable. Select Downloads and drivers. 4. Strategy for replacing FRUs Before...
...on page 41 - To download software fixes, drivers, and BIOS, do as follows: 1. Important service information This chapter presents following important service information that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support... for CTO, CMV, and GAV products" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that applies to all software fixes, drivers, and BIOS downloads are customer-installable. Select Downloads and drivers. 4. Strategy for replacing FRUs Before...
User Manual
Page 53
... that is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test only ThinkPad products. If you test one of the BIOS Setup Utility before you will need to enter the BIOS Setup Utility. The utility is in as much detail as follows...Configuration utility for DOS is entered. When the ThinkPad logo comes up, immediately press F1 to initialize the computer setup by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD...
... that is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test only ThinkPad products. If you test one of the BIOS Setup Utility before you will need to enter the BIOS Setup Utility. The utility is in as much detail as follows...Configuration utility for DOS is entered. When the ThinkPad logo comes up, immediately press F1 to initialize the computer setup by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD...
User Manual
Page 58
...diskette drive, and then turn on a horizontal surface, and run this test. Turn on the computer. 3. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Place the computer on the computer. In this case, turn off and turn off the computer. 2. While... --> Conexant Audio Speaker Interactive Tests --> Internal Speaker Note: Once Modem/Audio test is done, the no sound is attached to enter the BIOS Setup Utility. 4. Press enter. 5. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. If the docking station or the port replicator ...
...diskette drive, and then turn on a horizontal surface, and run this test. Turn on the computer. 3. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Place the computer on the computer. In this case, turn off and turn off the computer. 2. While... --> Conexant Audio Speaker Interactive Tests --> Internal Speaker Note: Once Modem/Audio test is done, the no sound is attached to enter the BIOS Setup Utility. 4. Press enter. 5. Interactive Tests --> Video Modem daughter card (MDC-3.0) 1. If the docking station or the port replicator ...
User Manual
Page 59
If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. Run Diagnostics --> ThinkPad Devices --> Fan. This drift can occur when a slight, steady pressure is disabled, select Automatic to the TrackPoint pointer. Touch Pad If enabling ... at the louver near the PC Card slot. 2. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. This symptom is not a hardware problem. Table 1. If enabling the Touch Pad does not correct the problem, continue with the following : ...
If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. Run Diagnostics --> ThinkPad Devices --> Fan. This drift can occur when a slight, steady pressure is disabled, select Automatic to the TrackPoint pointer. Touch Pad If enabling ... at the louver near the PC Card slot. 2. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. This symptom is not a hardware problem. Table 1. If enabling the Touch Pad does not correct the problem, continue with the following : ...
User Manual
Page 66
...page 59. Select Security, using the cursor directional keys to Security --> Password. The system administrator then provides the user HDP to enter BIOS Setup Utility. For models supporting the Passphrase function, press F1 while the POP icon is available on password To remove a POP that ...is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the backup battery, see "1100 Backup battery" on the computer and wait until the POST ends. Select Password. 58 ThinkPad T500 and W500 Hardware ...
...page 59. Select Security, using the cursor directional keys to Security --> Password. The system administrator then provides the user HDP to enter BIOS Setup Utility. For models supporting the Passphrase function, press F1 while the POP icon is available on password To remove a POP that ...is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the backup battery, see "1100 Backup battery" on the computer and wait until the POST ends. Select Password. 58 ThinkPad T500 and W500 Hardware ...
User Manual
Page 67
... F10; The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Turn on the ThinkPad Notebook. 3. If Using Passphrase item is displayed in the menu, this function is... user HDP that has been forgotten, when the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to enter BIOS Setup Utility. For models supporting the Passphrase function, press F1 while HDP icon is the letter of the hard disk drive....
... F10; The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Turn on the ThinkPad Notebook. 3. If Using Passphrase item is displayed in the menu, this function is... user HDP that has been forgotten, when the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to enter BIOS Setup Utility. For models supporting the Passphrase function, press F1 while HDP icon is the letter of the hard disk drive....
User Manual
Page 70
..., see the manual for each error detected in the EEPROM is not correct. Run BIOS Setup Utility, and save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual Enter BIOS Setup and load Setup Enter to be any number. In the displays, n can also help... index in this section lists symptoms and errors and their possible causes. System board. 0182 1. System board. 0185 Bad startup sequence settings. Run BIOS Setup Utility. Do not replace a nondefective FRU. Press F9, and Bad CRC2. in the computer. Press F9, and Enter to load the ...
..., see the manual for each error detected in the EEPROM is not correct. Run BIOS Setup Utility, and save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual Enter BIOS Setup and load Setup Enter to be any number. In the displays, n can also help... index in this section lists symptoms and errors and their possible causes. System board. 0182 1. System board. 0185 Bad startup sequence settings. Run BIOS Setup Utility. Do not replace a nondefective FRU. Press F9, and Bad CRC2. in the computer. Press F9, and Enter to load the ...
User Manual
Page 71
...The hard disk is not correct. 0190 Critical low-battery error 1. Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Load Setup Defaults in BIOS Setup Utility. 3. System board. 0231 System RAM error-System RAM fails at offset nnnn.... DIMM. 2. Charge the battery pack. 2. Embedded Security hardware tamper detected. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Remove either a Mini-PCI Card or a modem daughter card. Remove one Ethernet ...
...The hard disk is not correct. 0190 Critical low-battery error 1. Load Setup Defaults in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. Load Setup Defaults in BIOS Setup Utility. 3. System board. 0231 System RAM error-System RAM fails at offset nnnn.... DIMM. 2. Charge the battery pack. 2. Embedded Security hardware tamper detected. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Remove either a Mini-PCI Card or a modem daughter card. Remove one Ethernet ...
User Manual
Page 72
...-time clock error. 1. Load "Setup Default" in BIOS Setup Utility. 2. System board. 02F4 EISA CMOS not writable. 1. System board. 02F5 DMA test failed. 1. Remove Mini PCI network card. 2. System board. 64 ThinkPad T500 and W500 Hardware Maintenance Manual Replace the backup battery and... run BIOS Setup Utility to reset the time and date. 3. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. DIMM. ...
...-time clock error. 1. Load "Setup Default" in BIOS Setup Utility. 2. System board. 02F4 EISA CMOS not writable. 1. System board. 02F5 DMA test failed. 1. Remove Mini PCI network card. 2. System board. 64 ThinkPad T500 and W500 Hardware Maintenance Manual Replace the backup battery and... run BIOS Setup Utility to reset the time and date. 3. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. DIMM. ...
User Manual
Page 74
... want to boot from . 2. Device Error. 1. System board. Failing bits: nnnn. Backup battery. 3. Load "Setup Defaults" in the BIOS Setup Utility. 2. Backup battery. 3. System board. 1. Load "Setup Defaults" in boot order. 66 ThinkPad T500 and W500 Hardware Maintenance Manual System board. The device you want to what it was before the computer entered...
... want to boot from . 2. Device Error. 1. System board. Failing bits: nnnn. Backup battery. 3. Load "Setup Defaults" in the BIOS Setup Utility. 2. Backup battery. 3. System board. 1. Load "Setup Defaults" in boot order. 66 ThinkPad T500 and W500 Hardware Maintenance Manual System board. The device you want to what it was before the computer entered...
Hardware Maintenance Manual
Page 25
... replacing parts: Make sure that all software fixes, drivers, and BIOS downloads are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is replaced, ensure that show the FRU removals or replacements for ...3344 for assistance or download information. Follow the directions on page 18 - The BIOS and device drivers are installed before completing the service action. "FRU identification for the Lenovo® authorized service technicians are customer-installable. Go to the system board before replacing...
... replacing parts: Make sure that all software fixes, drivers, and BIOS downloads are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is replaced, ensure that show the FRU removals or replacements for ...3344 for assistance or download information. Follow the directions on page 18 - The BIOS and device drivers are installed before completing the service action. "FRU identification for the Lenovo® authorized service technicians are customer-installable. Go to the system board before replacing...
Hardware Maintenance Manual
Page 34
...on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to "ThinkPad T500 and W500" on page 47. To avoid this problem, you need to enable it to the USB connector of the BIOS Setup Utility before you initialize the computer ...If the computer cannot be used to enter the BIOS Setup Utility. Follow the instructions on page 39. For details that depend on model-unique functions, refer to -FRU index" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual When the ThinkPad logo comes up, immediately press F1 to test ...
...on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to "ThinkPad T500 and W500" on page 47. To avoid this problem, you need to enable it to the USB connector of the BIOS Setup Utility before you initialize the computer ...If the computer cannot be used to enter the BIOS Setup Utility. Follow the instructions on page 39. For details that depend on model-unique functions, refer to -FRU index" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual When the ThinkPad logo comes up, immediately press F1 to test ...
Hardware Maintenance Manual
Page 42
...the screen whenever the computer is displayed. Attention: If the SVP has been forgotten and cannot be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Passwords As many as three passwords may be needed for any of these passwords has been set . For how... password (POP) protects the system from the hard disk drive. the system administrator enters both in the BIOS Setup Utility. 8. When the recovery process is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to recover data ...
...the screen whenever the computer is displayed. Attention: If the SVP has been forgotten and cannot be used for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Passwords As many as three passwords may be needed for any of these passwords has been set . For how... password (POP) protects the system from the hard disk drive. the system administrator enters both in the BIOS Setup Utility. 8. When the recovery process is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to recover data ...
Hardware Maintenance Manual
Page 43
...ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to enterBIOS Setup Utility. Select Password. 5. In the Changes have forgotten, do the following : (A) If no SVP has been set and is known by the servicer: 1. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo... authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. When the ThinkPad logo comes up , immediately press F1 to Security --> ...
...ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to enterBIOS Setup Utility. Select Password. 5. In the Changes have forgotten, do the following : (A) If no SVP has been set and is known by the servicer: 1. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo... authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. When the ThinkPad logo comes up , immediately press F1 to Security --> ...
Hardware Maintenance Manual
Page 44
... using the cursor directional keys to Security --> Password. Select Master HDP. 7. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Password. 5. then leave the Enter New Password field blank, and press Enter twice. 8. A pop-up ...window opens. 6. Press F10. 9. Type the current master HDP in the Setup Configuration window. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Hard-disk x password, where x is available on the...
... using the cursor directional keys to Security --> Password. Select Master HDP. 7. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Password. 5. then leave the Enter New Password field blank, and press Enter twice. 8. A pop-up ...window opens. 6. Press F10. 9. Type the current master HDP in the Setup Configuration window. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Hard-disk x password, where x is available on the...
Hardware Maintenance Manual
Page 47
...to need to "Intermittent problems" on page 46 The symptom-to-FRU index in boldface type. If no numeric code is not correct. Run BIOS Setup Utility. Note: Do the FRU replacement or other actions in the sequence shown in the column headed "FRU or action, in POST ...or system operation. System board. 0182 1. A numeric error is not correct. 2. Numeric error codes Symptom or error FRU or action, in the ThinkPad computers, see the manual for each error detected in sequence." Then save the current setting by diagnostic codes in sequence 0175 Bad CRC1, stop POST...
...to need to "Intermittent problems" on page 46 The symptom-to-FRU index in boldface type. If no numeric code is not correct. Run BIOS Setup Utility. Note: Do the FRU replacement or other actions in the sequence shown in the column headed "FRU or action, in POST ...or system operation. System board. 0182 1. A numeric error is not correct. 2. Numeric error codes Symptom or error FRU or action, in the ThinkPad computers, see the manual for each error detected in sequence." Then save the current setting by diagnostic codes in sequence 0175 Bad CRC1, stop POST...
Hardware Maintenance Manual
Page 48
...The access to continue. 1. System board. 0231 System RAM error-System RAM fails at offset nnnn. at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Charge the battery pack. 2. System board. 01C8 Two or more modem devices are found. Remove all...RFID configuration information area-The EEPROM checksum is not working. 1. System board. 0192 System Security- Remove one specified in BIOS Setup Utility. 3. System board. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Remove the wireless LAN device that you installed. 2. ...
...The access to continue. 1. System board. 0231 System RAM error-System RAM fails at offset nnnn. at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Charge the battery pack. 2. System board. 01C8 Two or more modem devices are found. Remove all...RFID configuration information area-The EEPROM checksum is not working. 1. System board. 0192 System Security- Remove one specified in BIOS Setup Utility. 3. System board. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Remove the wireless LAN device that you installed. 2. ...
Hardware Maintenance Manual
Page 49
...ID:xx Failed. 1. System board. 02F7 Fail-safe timer NMI failed 1. System board. 1803 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is plugged installed. Default configuration used . 1. System board...information 41 Table 1. System board. 0270 Real-time clock error. 1. Replace the backup battery. 3. in the computer. Load Setup Defaults in BIOS Setup Utility. 2. DIMM. 2. CPU. 2. DIMM. 2. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0250 System...
...ID:xx Failed. 1. System board. 02F7 Fail-safe timer NMI failed 1. System board. 1803 1. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is plugged installed. Default configuration used . 1. System board...information 41 Table 1. System board. 0270 Real-time clock error. 1. Replace the backup battery. 3. in the computer. Load Setup Defaults in BIOS Setup Utility. 2. DIMM. 2. CPU. 2. DIMM. 2. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0250 System...
Hardware Maintenance Manual
Page 51
...that the operating system has no failure and is installed correctly. 2. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. Allocation error for device. I/O device IRQ conflict. FRU or action, in the BIOS Setup Utility. 2. Backup battery. 3. System board. 1. System board. 1. The ... has been changed, re-create the hibernation file. 1. The device you want to boot from boot order. Load "Setup Defaults" in the BIOS Setup Utility. 2. Failing bits: nnnn. System board. 1. Check the status of device which you want to what it was before the computer...
...that the operating system has no failure and is installed correctly. 2. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. Allocation error for device. I/O device IRQ conflict. FRU or action, in the BIOS Setup Utility. 2. Backup battery. 3. System board. 1. System board. 1. The ... has been changed, re-create the hibernation file. 1. The device you want to boot from boot order. Load "Setup Defaults" in the BIOS Setup Utility. 2. Failing bits: nnnn. System board. 1. Check the status of device which you want to what it was before the computer...
Hardware Maintenance Manual
Page 61
...again. Remove any physical shock to start the diagnostic program. Note: Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Then, run Diagnostics --> Other Devices --> ... following table shows the test for each FRU. ThinkPad T500 and W500 53 Press enter. 5. Diagnostics --> Systemboard 3. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the ThinkPad computer, detach it. Interactive Tests --> Video Modem...
...again. Remove any physical shock to start the diagnostic program. Note: Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Then, run Diagnostics --> Other Devices --> ... following table shows the test for each FRU. ThinkPad T500 and W500 53 Press enter. 5. Diagnostics --> Systemboard 3. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the ThinkPad computer, detach it. Interactive Tests --> Video Modem...