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... 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices...
... 38 Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices...
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...following ThinkPad® products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to troubleshoot problems ...ThinkPad products. v The product-specific section includes service, reference, and product-specific parts information. About this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo...
...following ThinkPad® products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with the advanced diagnostic tests to troubleshoot problems ...ThinkPad products. v The product-specific section includes service, reference, and product-specific parts information. About this manual along with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo...
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... cables. 9. b. Check for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of any non-ThinkPad alterations. 7. Insulation must determine how serious the apparent hazard could be frayed or worn. 4. c. Check for : a. This guide addresses only...on the frame can continue without first correcting the problem. A third-wire ground connector in the parts list. Safety information 5 The power cord should use the following checklist at the beginning of non-ThinkPad features or options not covered by this inspection guide...
... cables. 9. b. Check for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of any non-ThinkPad alterations. 7. Insulation must determine how serious the apparent hazard could be frayed or worn. 4. c. Check for : a. This guide addresses only...on the frame can continue without first correcting the problem. A third-wire ground connector in the parts list. Safety information 5 The power cord should use the following checklist at the beginning of non-ThinkPad features or options not covered by this inspection guide...
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... Avoid rough handling of any of the FRUs may have been changed the symptoms. Attention: The setup configuration on a system board are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may cause a system malfunction. v If an adapter or a device consists of more than...If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one. If you are instructed to replace a FRU but the replacement does not correct the...
... Avoid rough handling of any of the FRUs may have been changed the symptoms. Attention: The setup configuration on a system board are servicing. 18 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may cause a system malfunction. v If an adapter or a device consists of more than...If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one. If you are instructed to replace a FRU but the replacement does not correct the...
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v Before replacing any ThinkPad model that supports the PC-Doctor® for Rescue and Recovery" on page 28...a FRU is defective, clear the error log and run the test again. Consider replacing a FRU only when a problem recurs. Drives in this chapter apply to any FRU, read the following information: v "What to read the entire ...When you select an incorrect drive, data or programs might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 If you replace FRUs, use new nylon-coated screws. General checkout This chapter presents following important notes...
v Before replacing any ThinkPad model that supports the PC-Doctor® for Rescue and Recovery" on page 28...a FRU is defective, clear the error log and run the test again. Consider replacing a FRU only when a problem recurs. Drives in this chapter apply to any FRU, read the following information: v "What to read the entire ...When you select an incorrect drive, data or programs might not apply to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23 If you replace FRUs, use new nylon-coated screws. General checkout This chapter presents following important notes...
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... 3. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Failing FRU name and part number __ 8. Before checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer ... indicate damage caused by nonwarranted activities: v Missing parts might indicate that have been subjected to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual What to do first When you do return a FRU, you must include the following information in ...
... 3. v If the spindle of a hard disk drive becomes noisy, it : __ 1. Failing FRU name and part number __ 8. Before checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer ... indicate damage caused by nonwarranted activities: v Missing parts might indicate that have been subjected to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual What to do first When you do return a FRU, you must include the following information in ...
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Verify the symptoms. Try to false indications of errors and invalid system responses. 1. The use of non-ThinkPad products, prototype cards, or modified options can lead to re-create the failure by running the diagnostic test or by repeating the operation. Identify the failing symptoms in as much detail as a guide in identifying and correcting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only ThinkPad products. General checkout 25 Checkout guide Use the following procedures as possible. 2.
Verify the symptoms. Try to false indications of errors and invalid system responses. 1. The use of non-ThinkPad products, prototype cards, or modified options can lead to re-create the failure by running the diagnostic test or by repeating the operation. Identify the failing symptoms in as much detail as a guide in identifying and correcting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only ThinkPad products. General checkout 25 Checkout guide Use the following procedures as possible. 2.
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...Setup Utility menu appears after the password is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the following procedure, you will need to "ThinkPad T500 and W500" on page 29, and check the power sources. Note: When you..., but also with the TrackPoint® pointer. For details that is an overview of pressing Enter, click the left button. 1. To avoid this problem, you need to enable it to "Power system checkout" on page 47. You can detect errors by the supervisor password. On the first screen,...
...Setup Utility menu appears after the password is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the following procedure, you will need to "ThinkPad T500 and W500" on page 29, and check the power sources. Note: When you..., but also with the TrackPoint® pointer. For details that is an overview of pressing Enter, click the left button. 1. To avoid this problem, you need to enable it to "Power system checkout" on page 47. You can detect errors by the supervisor password. On the first screen,...
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...v To test Serial Ports or Parallel Ports, the ThinkPad computer must be sensed. If there is a problem, PC-Doctor shows messages describing it cannot be set to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock. 4. Diagnostics Interactive Tests Run Normal... Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v ...
...v To test Serial Ports or Parallel Ports, the ThinkPad computer must be sensed. If there is a problem, PC-Doctor shows messages describing it cannot be set to the ThinkPad Advanced Dock or ThinkPad Advanced Mini Dock. 4. Diagnostics Interactive Tests Run Normal... Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v ...
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... on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Select one of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support... PC-Doctor for Windows This product is designed to help you to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to your ...
... on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Select one of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support... PC-Doctor for Windows This product is designed to help you to test the hardware features of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to your ...
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...when you are here because the computer fails only when the AC adapter is acceptable, do the following : 1. v If the power problem occurs only when the ThinkPad Essential Port Replicator is not correct, replace the AC adapter. 4. Remove the battery pack. 3. Power system checkout To verify a symptom...not turn on , check the power cord of the AC adapter cable. If you suspect a power problem, see the appropriate one you turn on the computer. 5. v If the problem persists, go to "ThinkPad T500 and W500" on page 31 Checking the AC adapter You are servicing. 3. v If the computer...
...when you are here because the computer fails only when the AC adapter is acceptable, do the following : 1. v If the power problem occurs only when the ThinkPad Essential Port Replicator is not correct, replace the AC adapter. 4. Remove the battery pack. 3. Power system checkout To verify a symptom...not turn on , check the power cord of the AC adapter cable. If you suspect a power problem, see the appropriate one you turn on the computer. 5. v If the problem persists, go to "ThinkPad T500 and W500" on page 31 Checking the AC adapter You are servicing. 3. v If the computer...
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... 43 v "Beep symptoms" on page 44 v "No-beep symptoms" on page 44 v "LCD-related symptoms" on page 45 v "Intermittent problems" on page 46 v "Undetermined problems" on page 46. A numeric error is not correct. System board. 0176 System Security-The system has been tampered with. 1. Enter BIOS Setup ...operation. System board. 0185 Bad startup sequence settings. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in the EEPROM is displayed for that device. System board. 0177 Bad SVP data...
... 43 v "Beep symptoms" on page 44 v "No-beep symptoms" on page 44 v "LCD-related symptoms" on page 45 v "Intermittent problems" on page 46 v "Undetermined problems" on page 46. A numeric error is not correct. System board. 0176 System Security-The system has been tampered with. 1. Enter BIOS Setup ...operation. System board. 0185 Bad startup sequence settings. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in the EEPROM is displayed for that device. System board. 0177 Bad SVP data...
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...background is always off (black color.) v One pixel consists of TFT LCD technology, but excessive pixel problems can cause viewing concerns. v LCD screen unreadable. Horizontal or vertical lines displayed on , and a blank...). v A bright dot means a pixel is always on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA...+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will have zero pixel defects. v LCD backlight not working. FRU or action, in any replacement ...
...background is always off (black color.) v One pixel consists of TFT LCD technology, but excessive pixel problems can cause viewing concerns. v LCD screen unreadable. Horizontal or vertical lines displayed on , and a blank...). v A bright dot means a pixel is always on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA...+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes: v Lenovo will have zero pixel defects. v LCD backlight not working. FRU or action, in any replacement ...
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..., replace the following FRUs one at a time (do the following devices: a. If no more errors exist. Determine whether the problem has been solved. 6. PC Cards 4. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Rerun the test to the docking station or the port replicator c. Replace any error is not operating, follow...
..., replace the following FRUs one at a time (do the following devices: a. If no more errors exist. Determine whether the problem has been solved. 6. PC Cards 4. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual Rerun the test to the docking station or the port replicator c. Replace any error is not operating, follow...
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... check the air turbulence at the louver near the PC Card slot. 2. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual Interactive Tests --> Optical Drive Test Memory 1. If the TrackPoint is disabled, select Automatic to the TrackPoint...
... check the air turbulence at the louver near the PC Card slot. 2. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual Interactive Tests --> Optical Drive Test Memory 1. If the TrackPoint is disabled, select Automatic to the TrackPoint...
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v They are calibrated correctly following country specifications. 58 ThinkPad T500 and W500 Hardware Maintenance Manual v Always use a screw that have the following when you service this section carefully before replacing any FRU. Tighten screws .... v Ensure torque screw drivers are harder to the "Torque" column for the P/N, see "Miscellaneous parts" on page 189) in the table. In the ThinkPad computer, this problem is addressed with shock or vibration. v They do not easily come loose, even with special nylon-coated screws that you have a torque driver, refer...
v They are calibrated correctly following country specifications. 58 ThinkPad T500 and W500 Hardware Maintenance Manual v Always use a screw that have the following when you service this section carefully before replacing any FRU. Tighten screws .... v Ensure torque screw drivers are harder to the "Torque" column for the P/N, see "Miscellaneous parts" on page 189) in the table. In the ThinkPad computer, this problem is addressed with shock or vibration. v They do not easily come loose, even with special nylon-coated screws that you have a torque driver, refer...
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For the integrated graphics models: a For the switchable graphics models: a b v Make sure that the fan connector is attached firmly. ThinkPad T500 and W500 89 Table 28. In some modes, you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked a as in the following figure. Installation of grease can cause a thermal problem due to peel the thin film off from the rubber b . Either too much or too less application of the fan assembly When installing: v Before you need to imperfect contact with a component.
For the integrated graphics models: a For the switchable graphics models: a b v Make sure that the fan connector is attached firmly. ThinkPad T500 and W500 89 Table 28. In some modes, you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked a as in the following figure. Installation of grease can cause a thermal problem due to peel the thin film off from the rubber b . Either too much or too less application of the fan assembly When installing: v Before you need to imperfect contact with a component.