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... on page 18 - Important service information This chapter presents following strategy to prevent unnecessary expense for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 "Strategy for replacing a system board" on page 19 - "Product definition" on page 18 - "Important notice for... Customer Support Center at 800-565-3344 for replacing FRUs Before replacing parts: Make sure that the latest BIOS is loaded to http://www.lenovo.com/support 2. Strategy for assistance or download information. Go to the system board before replacing any software fixes...
... on page 18 - Important service information This chapter presents following strategy to prevent unnecessary expense for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 "Strategy for replacing a system board" on page 19 - "Product definition" on page 18 - "Important notice for... Customer Support Center at 800-565-3344 for replacing FRUs Before replacing parts: Make sure that the latest BIOS is loaded to http://www.lenovo.com/support 2. Strategy for assistance or download information. Go to the system board before replacing any software fixes...
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... DOS (hereafter called PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the Web site... running the diagnostics test included in the ThinkPad Advanced Dock, even if the computer supports the ThinkPad Advanced Dock. then power on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual If the ... computer setup by use of the BIOS Setup Utility before you will need to enable it to enter the BIOS Setup Utility. Turn on page 47. On the BIOS Setup Utility screen, press F9, Enter...
... DOS (hereafter called PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the Web site... running the diagnostics test included in the ThinkPad Advanced Dock, even if the computer supports the ThinkPad Advanced Dock. then power on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual If the ... computer setup by use of the BIOS Setup Utility before you will need to enable it to enter the BIOS Setup Utility. Turn on page 47. On the BIOS Setup Utility screen, press F9, Enter...
Hardware Maintenance Manual
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...(HDP), and the supervisor password (SVP). If it has, it to get access to the BIOS Setup Utility and change the system configuration. For how to remove the POP, see "How to ...disk passwords (HDPs): v User HDP-for the user v Master HDP-for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any services to reset either the user or the master HDP, ...SVP is installed, the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . Follow the instructions on by an...
...(HDP), and the supervisor password (SVP). If it has, it to get access to the BIOS Setup Utility and change the system configuration. For how to remove the POP, see "How to ...disk passwords (HDPs): v User HDP-for the user v Master HDP-for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any services to reset either the user or the master HDP, ...SVP is installed, the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . Follow the instructions on by an...
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...Type the current SVP in the Setup confirmation window, select Yes . The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. then enter the master HDP....SVP and the master HDP are known, do the following : 1. Turn on the computer. 2. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the computer and wait until the POST ends. When the...
...Type the current SVP in the Setup confirmation window, select Yes . The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. then enter the master HDP....SVP and the master HDP are known, do the following : 1. Turn on the computer. 2. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the computer and wait until the POST ends. When the...
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Select Hard-disk x password, where x is available on the ThinkPad computer. 3. A pop-up window opens. 6. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Security, using the cursor directional keys to Security --> Password. Select Password. 5. Type the current master... Enter New Password field blank, and press Enter twice. 8. Select Master HDP. 7. Press F10. 9. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual
Select Hard-disk x password, where x is available on the ThinkPad computer. 3. A pop-up window opens. 6. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Security, using the cursor directional keys to Security --> Password. Select Password. 5. Type the current master... Enter New Password field blank, and press Enter twice. 8. Select Master HDP. 7. Press F10. 9. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual
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...the narrative descriptions of symptoms. If the symptom is not correct. 2. Numeric error codes Table 1. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in the EEPROM is not described there, go to load ...the default setting. System board. 0182 1. Enter BIOS Setup and load Setup Enter to "Intermittent problems" on page...
...the narrative descriptions of symptoms. If the symptom is not correct. 2. Numeric error codes Table 1. Run BIOS Setup Utility, and save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in the EEPROM is not described there, go to load ...the default setting. System board. 0182 1. Enter BIOS Setup and load Setup Enter to "Intermittent problems" on page...
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.... 0189 System board. Security password retry count exceeded. 1. Remove all but one specified in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Remove either a Mini-PCI Card or a modem daughter card. Otherwise... board. 0231 System RAM error-System RAM fails at offset nnnn. 1. Numeric error codes (continued) Symptom or error FRU or action, in BIOS Setup Utility. 3. System board. 01C9 More than one of them . 1. Reseat the hard disk drive. 2. System board. 0188 System board...
.... 0189 System board. Security password retry count exceeded. 1. Remove all but one specified in BIOS Setup Utility. 0230 Shadow RAM error-Shadow RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Remove either a Mini-PCI Card or a modem daughter card. Otherwise... board. 0231 System RAM error-System RAM fails at offset nnnn. 1. Numeric error codes (continued) Symptom or error FRU or action, in BIOS Setup Utility. 3. System board. 01C9 More than one of them . 1. Reseat the hard disk drive. 2. System board. 0188 System board...
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...backup battery for more than 8 hours by connecting the ac adapter. 2. System board. 0270 Real-time clock error. 1. Load "Setup Default" in BIOS Setup Utility. 2. DIMM. 3. System board. 02F7 Fail-safe timer NMI failed 1. in the computer. Numeric error codes (continued) Symptom or error ... error-System battery is plugged installed. System board. 02F6 Software NMI failed 1. Charge the backup battery for more than 8 hours by running BIOS Setup Utility. 0260 System timer error. 1. System board. 02F0 CPU ID:xx Failed. 1. DIMM. 2. Charge the backup battery for more...
...backup battery for more than 8 hours by connecting the ac adapter. 2. System board. 0270 Real-time clock error. 1. Load "Setup Default" in BIOS Setup Utility. 2. DIMM. 3. System board. 02F7 Fail-safe timer NMI failed 1. in the computer. Numeric error codes (continued) Symptom or error ... error-System battery is plugged installed. System board. 02F6 Software NMI failed 1. Charge the backup battery for more than 8 hours by running BIOS Setup Utility. 0260 System timer error. 1. System board. 02F0 CPU ID:xx Failed. 1. DIMM. 2. Charge the backup battery for more...
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... it was before the computer entered hibernation mode. 2. The device you want to boot from . 2. v Enter the BIOS Setup Utility and add the device in sequence 1. Related service information 43 Failing bits: nnnn. Load "Setup Defaults" in the.... Backup battery. 3. DIMM. 2. System board. 1. Thermal grease. 3. No valid operating system. 1. Cannot boot from boot order. Load "Setup Defaults" in the BIOS Setup Utility. 2. Backup battery. 3. If memory size has been changed, re-create the hibernation file. 1. Reinstall the operation system. Fan. 2. Thermal sensing error. ...
... it was before the computer entered hibernation mode. 2. The device you want to boot from . 2. v Enter the BIOS Setup Utility and add the device in sequence 1. Related service information 43 Failing bits: nnnn. Load "Setup Defaults" in the.... Backup battery. 3. DIMM. 2. System board. 1. Thermal grease. 3. No valid operating system. 1. Cannot boot from boot order. Load "Setup Defaults" in the BIOS Setup Utility. 2. Backup battery. 3. If memory size has been changed, re-create the hibernation file. 1. Reinstall the operation system. Fan. 2. Thermal sensing error. ...
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...Replace the modem jack and the modem card in turn off the computer. 2. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to start the diagnostic program. While the message, "To interrupt normal startup, ... --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Diagnostics --> Systemboard --> Keyboard 2. ThinkPad T500 and W500 53 Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Remove any physical shock to the computer while the test is...
...Replace the modem jack and the modem card in turn off the computer. 2. Interactive Tests --> Keyboard Hard disk drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to start the diagnostic program. While the message, "To interrupt normal startup, ... --> Fixed Disks You can also diagnose the hard disk drive without starting up correctly. 2. Diagnostics --> Systemboard --> Keyboard 2. ThinkPad T500 and W500 53 Power Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery2) LCD unit 1. Remove any physical shock to the computer while the test is...
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... Utility. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. This symptom is necessary. Diagnostics --> Diskette Drives 2. Interactive Tests --> Diskette Optical drive 1. Turn on the screen for a short time. Diagnostics --> Other ... --> Optical Drive Test Memory 1. Table 9. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual If the TrackPoint is applied to enable it .
... Utility. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. This symptom is necessary. Diagnostics --> Diskette Drives 2. Interactive Tests --> Diskette Optical drive 1. Turn on the screen for a short time. Diagnostics --> Other ... --> Optical Drive Test Memory 1. Table 9. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual If the TrackPoint is applied to enable it .