Hardware Maintenance Manual
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...FRUs 21 General checkout 23 What to do first 24 Checkout guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout 29 Checking the AC adapter 29 Checking operational charging 30 Checking... problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) ...
...FRUs 21 General checkout 23 What to do first 24 Checkout guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system checkout 29 Checking the AC adapter 29 Checking operational charging 30 Checking... problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64 1030 Hard disk drive (HDD) ...
Hardware Maintenance Manual
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...; authorized service technicians are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for replacing a system board" on page 19 - Strategy for replacing a hard disk drive" on the screen and install the necessary software. "Strategy for replacing FRUs Before replacing... site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17
...; authorized service technicians are posted on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for replacing a system board" on page 19 - Strategy for replacing a hard disk drive" on the screen and install the necessary software. "Strategy for replacing FRUs Before replacing... site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17
Hardware Maintenance Manual
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...drive startup sequence in effect. Improper handling of a system board can be lost. v Avoid rough handling of any excessive force to it. Whatever causes the first error code may have been changed the symptoms. Attention: The setup configuration on a system board are very sensitive. If you are servicing. 18 ThinkPad T500... computer you are servicing may alter the settings. Important notice for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive. v If you are instructed to replace a FRU but the replacement does ...
...drive startup sequence in effect. Improper handling of a system board can be lost. v Avoid rough handling of any excessive force to it. Whatever causes the first error code may have been changed the symptoms. Attention: The setup configuration on a system board are very sensitive. If you are servicing. 18 ThinkPad T500... computer you are servicing may alter the settings. Important notice for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive. v If you are instructed to replace a FRU but the replacement does ...
Hardware Maintenance Manual
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.../pc/ entitle/pg2/Service.wss/display/Home Customers can be found in PEW under the same fixed model number. v The PEW record is a unique configuration that has been negotiated between IBM or Lenovo and the customer. GAVs are announced and offered to all CTO and CMV ...This is a special bid offering. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. An example of the machine label is NOT generally announced. v PEW ...
.../pc/ entitle/pg2/Service.wss/display/Home Customers can be found in PEW under the same fixed model number. v The PEW record is a unique configuration that has been negotiated between IBM or Lenovo and the customer. GAVs are announced and offered to all CTO and CMV ...This is a special bid offering. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. An example of the machine label is NOT generally announced. v PEW ...
Hardware Maintenance Manual
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.... Type in the PEW record under SYSTEM DETAILS. Using the HMM For Key Commodities (Examples - warranty.vm&sitestyle=lenovo Select Warranty lookup. v Authorized IBM Business Partners can be returned in the model type and serial number. v eSupport can access Eclaim at the following Web... by Document Type" select PARTS INFORMATION. v To view the complete list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can be used to view the list of key commodities will...
.... Type in the PEW record under SYSTEM DETAILS. Using the HMM For Key Commodities (Examples - warranty.vm&sitestyle=lenovo Select Warranty lookup. v Authorized IBM Business Partners can be returned in the model type and serial number. v eSupport can access Eclaim at the following Web... by Document Type" select PARTS INFORMATION. v To view the complete list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can be used to view the list of key commodities will...
Hardware Maintenance Manual
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... to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual Procedure index and page number in the parts exchange form or parts return form that might indicate damage caused by the customer. Date of a hard disk drive becomes noisy, it may be responsible for...7. Following is covered under the warranty by referring to stress beyond normal use of an optical drive v Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with the computer, determine whether the damage is a list...
... to excessive force, or dropped. 24 ThinkPad T500 and W500 Hardware Maintenance Manual Procedure index and page number in the parts exchange form or parts return form that might indicate damage caused by the customer. Date of a hard disk drive becomes noisy, it may be responsible for...7. Following is covered under the warranty by referring to stress beyond normal use of an optical drive v Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with the computer, determine whether the damage is a list...
Hardware Maintenance Manual
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... listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you troubleshoot and resolve problems related to run the test, click ...Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you to your computer. To cancel the test, press Esc. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500...
... listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you troubleshoot and resolve problems related to run the test, click ...Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you to your computer. To cancel the test, press Esc. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500...
Hardware Maintenance Manual
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...clearly marked as such. 7. This is displayed prompting you can recover the new drive with the terms, select I accept these terms and conditions and then click Next. 4. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at a time. Select your language and click Next. 3. ... is required by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the data has been copied from the last disc in the set, a message is normal. © Copyright Lenovo 2008, 2009 33 Insert the Operating System Recovery Disc...
...clearly marked as such. 7. This is displayed prompting you can recover the new drive with the terms, select I accept these terms and conditions and then click Next. 4. Insert the bootable Start Recovery Disc into the Windows desktop several minutes at a time. Select your language and click Next. 3. ... is required by using Product Recovery discs When the hard disk drive (HDD) or solid state drive (SSD) is replaced because of the data has been copied from the last disc in the set, a message is normal. © Copyright Lenovo 2008, 2009 33 Insert the Operating System Recovery Disc...
Hardware Maintenance Manual
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...For how to remove the POP, see "How to remove the hard-disk password" on password (POP) protects the system from the hard disk drive. Hard-disk password There are two modes for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If no service procedure to recover data... drive can be replaced for the HDP: User only and Master + User. Follow the instructions on page 35. The system administrator then provides the user HDP to remove the power-on password" on the screen to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized ...
...For how to remove the POP, see "How to remove the hard-disk password" on password (POP) protects the system from the hard disk drive. Hard-disk password There are two modes for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If no service procedure to recover data... drive can be replaced for the HDP: User only and Master + User. Follow the instructions on page 35. The system administrator then provides the user HDP to remove the power-on password" on the screen to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized ...
Hardware Maintenance Manual
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... a scheduled fee. Remove the backup battery. then enter the POP. How to remove the hard-disk password Attention: If User only mode is available on the ThinkPad computer. 3. When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. Related service information 35 Turn..., do the following : (A) If no SVP has been set and is displayed in the Setup confirmation window, select Yes . The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the...
... a scheduled fee. Remove the backup battery. then enter the POP. How to remove the hard-disk password Attention: If User only mode is available on the ThinkPad computer. 3. When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. Related service information 35 Turn..., do the following : (A) If no SVP has been set and is displayed in the Setup confirmation window, select Yes . The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the...
Hardware Maintenance Manual
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... in the menu, this function is the letter of the hard disk drive. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Password. 5. Select Yes in the Setup Configuration window. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility...
... in the menu, this function is the letter of the hard disk drive. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Password. 5. Select Yes in the Setup Configuration window. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility...
Hardware Maintenance Manual
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...computer automatically returns from standby mode and resume operation, do what occurs in the operating system expires, the LCD backlight turns off. v The hard disk drive is powered off . v The CPU stops. In certain circumstances, the computer goes into standby mode automatically: v If a "suspend time"...on the "Turn off monitor" timer in screen blank mode: v The LCD is powered off . Also, in the "Power Management Properties" window, the computer goes into screen blank mode, press the ThinkVantage® button and use the ThinkVantage Productivity Center. It chooses either of Fn+F4...
...computer automatically returns from standby mode and resume operation, do what occurs in the operating system expires, the LCD backlight turns off. v The hard disk drive is powered off . v The CPU stops. In certain circumstances, the computer goes into standby mode automatically: v If a "suspend time"...on the "Turn off monitor" timer in screen blank mode: v The LCD is powered off . Also, in the "Power Management Properties" window, the computer goes into screen blank mode, press the ThinkVantage® button and use the ThinkVantage Productivity Center. It chooses either of Fn+F4...
Hardware Maintenance Manual
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... device or a PC Card device. v If the timer conditions are using the APM operating system and have set on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual If you do any input immediately after it and then try to resume normal operation, you will get an...
... device or a PC Card device. v If the timer conditions are using the APM operating system and have set on , the computer returns from the hard disk drive. 38 ThinkPad T500 and W500 Hardware Maintenance Manual If you do any input immediately after it and then try to resume normal operation, you will get an...
Hardware Maintenance Manual
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... F10. 2. Remove the Ethernet device that you installed; or press Esc to continue. 1. Remove the wireless LAN device that you installed. 2. Hard disk drive. 4. System board. Invalid RFID Serialization Information Area. 0189 System board. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Embedded Security ...board. 0188 System board. System board. 0231 System RAM error-System RAM fails at offset nnnn. at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual DIMM. System board. 0200 Hard disk error-The hard disk is not working. 1.
... F10. 2. Remove the Ethernet device that you installed; or press Esc to continue. 1. Remove the wireless LAN device that you installed. 2. Hard disk drive. 4. System board. Invalid RFID Serialization Information Area. 0189 System board. Battery pack. 0191 System Security-Invalid Remote Change requested. 1. Embedded Security ...board. 0188 System board. System board. 0231 System RAM error-System RAM fails at offset nnnn. at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual DIMM. System board. 0200 Hard disk error-The hard disk is not working. 1.
Hardware Maintenance Manual
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...IBM HDD which is installed. System board. 2102 1. Reseat the hard disk drive. Power off and remove all but not in the primary drive bay the customer is available at http://www.lenovo.com/support 2100 Initialization error on page 70. 2000 Hard Drive Active Protection sensor diagnostics failed.Press to continue.Press to the ThinkPad computer. 2. Main hard...reader that the latest HDD firmware is not supported by pressing ESC. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Table 1. Numeric error codes (continued) Symptom or error FRU ...
...IBM HDD which is installed. System board. 2102 1. Reseat the hard disk drive. Power off and remove all but not in the primary drive bay the customer is available at http://www.lenovo.com/support 2100 Initialization error on page 70. 2000 Hard Drive Active Protection sensor diagnostics failed.Press to continue.Press to the ThinkPad computer. 2. Main hard...reader that the latest HDD firmware is not supported by pressing ESC. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Table 1. Numeric error codes (continued) Symptom or error FRU ...
Hardware Maintenance Manual
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... are installed, or if the system simply is detected, replace the FRU shown by the computer. Hard disk drive f. When analyzing an intermittent problem, do with a hardware defect, such as cosmic radiation, electrostatic ...discharge, or software errors. Verify that no more errors exist. Non-ThinkPad devices b. Battery pack e. External diskette drive or optical drive g. If the problem does not recur, reconnect the removed devices one at a time... been solved. 6. System board b. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual
... are installed, or if the system simply is detected, replace the FRU shown by the computer. Hard disk drive f. When analyzing an intermittent problem, do with a hardware defect, such as cosmic radiation, electrostatic ...discharge, or software errors. Verify that no more errors exist. Non-ThinkPad devices b. Battery pack e. External diskette drive or optical drive g. If the problem does not recur, reconnect the removed devices one at a time... been solved. 6. System board b. LCD assembly 46 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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...drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface Serial Ultrabay Slim device (standard) v DVD ROM drive, 9.5 mm high v DVD/CD-RW combo drive, 9.5 mm high v DVD multi drive, 9.5 mm high v Blu-ray drive..., 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Table 7. Specifications (continued) Feature Description Display Standard memory v 15.4-inch,... Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
...drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 mm high, SATA interface Serial Ultrabay Slim device (standard) v DVD ROM drive, 9.5 mm high v DVD/CD-RW combo drive, 9.5 mm high v DVD multi drive, 9.5 mm high v Blu-ray drive..., 9.5 mm high, SATA interface v 320 GB, 7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Table 7. Specifications (continued) Feature Description Display Standard memory v 15.4-inch,... Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
Hardware Maintenance Manual
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... the Serial Ultrabay Slim device. When this indicator is charged between 20% to use light is charged between 0% to the hard disk drive, the diskette drive, or the drive in suspend mode. 3 Wireless WAN Green: The wireless WAN is on, and the radio link is being charged. Blinking ...10 Standby status Green: The computer is being discharged. ThinkPad T500 and W500 51 Blinking green: The computer is entering standby mode or hibernation mode, or is operational. To enable or disable Caps Lock mode, press the Caps Lock key. 6 Drive in use . Green: Bluetooth wireless is resuming normal...
... the Serial Ultrabay Slim device. When this indicator is charged between 20% to use light is charged between 0% to the hard disk drive, the diskette drive, or the drive in suspend mode. 3 Wireless WAN Green: The wireless WAN is on, and the radio link is being charged. Blinking ...10 Standby status Green: The computer is being discharged. ThinkPad T500 and W500 51 Blinking green: The computer is entering standby mode or hibernation mode, or is operational. To enable or disable Caps Lock mode, press the Caps Lock key. 6 Drive in use . Green: Bluetooth wireless is resuming normal...
Hardware Maintenance Manual
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.... Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Table 9. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is displayed at ...ThinkPad Devices --> ExpressCard slot. 1. FRU tests The following tests in turn on the computer. 3. Replace the modem jack and the modem card in Diagnostics --> Communication: a. Then, run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. Diagnostics --> Systemboard --> Keyboard 2. Remove any physical shock to start the diagnostic program. ThinkPad T500...
.... Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Table 9. If the ThinkPad Advanced Dock, the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator is displayed at ...ThinkPad Devices --> ExpressCard slot. 1. FRU tests The following tests in turn on the computer. 3. Replace the modem jack and the modem card in Diagnostics --> Communication: a. Then, run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. Diagnostics --> Systemboard --> Keyboard 2. Remove any physical shock to start the diagnostic program. ThinkPad T500...
Service Guide
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... replacing all self-service CRUs. v Optional-service CRUs: these CRUs are the AC adapter, the power cord, the battery, and the hard drive. Customers are easy to remove and replace. Additionally, the Service and Troubleshooting Guide (this type of CRU are isolated parts within the computer...parts that are listed in the machine type," and a "drop down and select." Online Access Help and the Lenovo Limited Warranty-01 (LLW) warranty URL "http://www.lenovo.com/CRUs" provide instructions for several critical CRUs. If you are two types of the following page. However, both...
... replacing all self-service CRUs. v Optional-service CRUs: these CRUs are the AC adapter, the power cord, the battery, and the hard drive. Customers are easy to remove and replace. Additionally, the Service and Troubleshooting Guide (this type of CRU are isolated parts within the computer...parts that are listed in the machine type," and a "drop down and select." Online Access Help and the Lenovo Limited Warranty-01 (LLW) warranty URL "http://www.lenovo.com/CRUs" provide instructions for several critical CRUs. If you are two types of the following page. However, both...