Hardware Maintenance Manual
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.../support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are customer-installable. After a system board is loaded to the system board before replacing any software fixes, drivers, and BIOS downloads. Select Downloads and drivers. 4. Important service information This chapter presents following strategy...
.../support System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are customer-installable. After a system board is loaded to the system board before replacing any software fixes, drivers, and BIOS downloads. Select Downloads and drivers. 4. Important service information This chapter presents following strategy...
Hardware Maintenance Manual
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For details that depend on model-unique functions, refer to "ThinkPad T500 and W500" on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to enable it to enter the BIOS Setup Utility. For some devices are protected by the supervisor ...To avoid this problem, you need to -FRU index" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual To enter BIOS Setup Utility, do as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the ...
For details that depend on model-unique functions, refer to "ThinkPad T500 and W500" on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to enable it to enter the BIOS Setup Utility. For some devices are protected by the supervisor ...To avoid this problem, you need to -FRU index" on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual To enter BIOS Setup Utility, do as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the ...
Hardware Maintenance Manual
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...and Master + User. If any of these passwords has been set . Hard-disk password There are two modes for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for ... Lenovo authorized servicers provide any ThinkPad computer: the power-on the screen to the BIOS Setup Utility and change the system configuration. The password must be needed for it to get access to complete the Windows setup. Attention: If the SVP has been forgotten and cannot be booted. Supervisor ...
...and Master + User. If any of these passwords has been set . Hard-disk password There are two modes for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for ... Lenovo authorized servicers provide any ThinkPad computer: the power-on the screen to the BIOS Setup Utility and change the system configuration. The password must be needed for it to get access to complete the Windows setup. Attention: If the SVP has been forgotten and cannot be booted. Supervisor ...
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... page 63. 3. Select Power-On Password. 6. Type the current SVP in the Setup confirmation window, select Yes . Turn on the screen; Related service information 35 For how to enterBIOS Setup ...the cursor directional keys to Security --> Password. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. For the other models... drive. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the ...
... page 63. 3. Select Power-On Password. 6. Type the current SVP in the Setup confirmation window, select Yes . Turn on the screen; Related service information 35 For how to enterBIOS Setup ...the cursor directional keys to Security --> Password. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. For the other models... drive. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to remove the ...
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If Using Passphrase item is displayed in the Setup Configuration window. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Security, using the cursor directional ...master HDP in the Enter Current Password field. Select Password. 5. A pop-up window opens. 6. Press F10. 9. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. then leave the Enter...
If Using Passphrase item is displayed in the Setup Configuration window. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. Both user HDP and master HDP will have been removed. 36 ThinkPad T500 and W500 Hardware Maintenance Manual Select Security, using the cursor directional ...master HDP in the Enter Current Password field. Select Password. 5. A pop-up window opens. 6. Press F10. 9. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. then leave the Enter...
Hardware Maintenance Manual
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... supervisor password in this section lists symptoms and errors and their possible causes. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in boldface type. Note: Do the FRU replacement or other actions in the sequence ...or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the CRS2 setting save the current setting by pressing F10. 2. Enter BIOS Setup and load Setup defaults. 1. Do not replace a nondefective FRU. If no numeric code is displayed, check the narrative descriptions of symptoms. ...
... supervisor password in this section lists symptoms and errors and their possible causes. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in boldface type. Note: Do the FRU replacement or other actions in the sequence ...or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the CRS2 setting save the current setting by pressing F10. 2. Enter BIOS Setup and load Setup defaults. 1. Do not replace a nondefective FRU. If no numeric code is displayed, check the narrative descriptions of symptoms. ...
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...board. 021x Keyboard error. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual at offset nnnn. 1. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Remove all but one Wireless LAN devices...data access error-The access to ignore the warning message. 2. Remove the wireless LAN device that you installed. 2. Load Setup Defaults in BIOS Setup Utility. 3. DIMM. Charge the battery pack. 2. System board. 0192 System Security- Otherwise, press Esc to continue. 1. System ...
...board. 021x Keyboard error. System board. 0231 System RAM error-System RAM fails at offset nnnn. 40 ThinkPad T500 and W500 Hardware Maintenance Manual at offset nnnn. 1. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. Remove all but one Wireless LAN devices...data access error-The access to ignore the warning message. 2. Remove the wireless LAN device that you installed. 2. Load Setup Defaults in BIOS Setup Utility. 3. DIMM. Charge the battery pack. 2. System board. 0192 System Security- Otherwise, press Esc to continue. 1. System ...
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...1802 Unauthorized network card is set in -Turn off and remove the daughter card. 2. Related service information 41 Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. ...card is dead. 1. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is cleared. System board. 1803 1. Numeric error codes (continued)...
...1802 Unauthorized network card is set in -Turn off and remove the daughter card. 2. Related service information 41 Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. ...card is dead. 1. Charge the backup battery for more than 8 hours by connecting the ac adapter. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 0252 Password checksum bad-The password is cleared. System board. 1803 1. Numeric error codes (continued)...
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Cannot boot from . Load "Setup Defaults" in the BIOS Setup Utility. 2. Load "Setup Defaults" in the BIOS Setup Utility. 2. Thermal grease. 3. System board. System board. Allocation error for device. Failing bits: nnnn. DIMM. 2. System board. 1.... what it was before the computer entered hibernation mode. 2. Error messages Table 2. Hibernation error. System board. 1. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. FRU or action, in sequence 1. Fan. 2. System board. Invalid system configuration data. Fan error. Device not...
Cannot boot from . Load "Setup Defaults" in the BIOS Setup Utility. 2. Load "Setup Defaults" in the BIOS Setup Utility. 2. Thermal grease. 3. System board. System board. Allocation error for device. Failing bits: nnnn. DIMM. 2. System board. 1.... what it was before the computer entered hibernation mode. 2. Error messages Table 2. Hibernation error. System board. 1. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. FRU or action, in sequence 1. Fan. 2. System board. Invalid system configuration data. Fan error. Device not...
Hardware Maintenance Manual
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... Utility. 4. Place the computer on the computer. Note: Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. Using cursor keys, select HDD diagnostic program. ThinkPad T500 and W500 53 FRU tests FRU Applicable test System board 1. Diagnostics --> Systemboard 3. Diagnostics --> Video Adapter 2. To diagnose the...
... Utility. 4. Place the computer on the computer. Note: Do not apply any diskette from the BIOS Setup Utility, do as follows: 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. 1. Using cursor keys, select HDD diagnostic program. ThinkPad T500 and W500 53 FRU tests FRU Applicable test System board 1. Diagnostics --> Systemboard 3. Diagnostics --> Video Adapter 2. To diagnose the...
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...--> Diskette Optical drive 1. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. This drift can occur when a slight, steady pressure is disabled, select Automatic to the TrackPoint pointer. If the ... work , check the configuration as specified in the BIOS Setup Utility. Diagnostics --> Diskette Drives 2. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual If two DIMMs are installed...
...--> Diskette Optical drive 1. TrackPoint or pointing If the TrackPoint does not work , check the configuration as device specified in the BIOS Setup Utility. This drift can occur when a slight, steady pressure is disabled, select Automatic to the TrackPoint pointer. If the ... work , check the configuration as specified in the BIOS Setup Utility. Diagnostics --> Diskette Drives 2. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual If two DIMMs are installed...
Service Guide
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...57 Appendix A. Solving computer problems . . 11 Frequently asked questions 11 Entering the BIOS Setup Utility . . . . . 12 Diagnosing problems 13 HDD diagnostic program ...) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Customer Replaceable Units (CRUs 67 Appendix C. Features and...drive 41 Replacing memory 48 Chapter 6. Warranty information . . . . 63 Types of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle with...64 Appendix B. Contents Read this first v Chapter 1.
...57 Appendix A. Solving computer problems . . 11 Frequently asked questions 11 Entering the BIOS Setup Utility . . . . . 12 Diagnosing problems 13 HDD diagnostic program ...) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Customer Replaceable Units (CRUs 67 Appendix C. Features and...drive 41 Replacing memory 48 Chapter 6. Warranty information . . . . 63 Types of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle with...64 Appendix B. Contents Read this first v Chapter 1.
Service Guide
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... reader Add the following items to Fingerprint Reader, and press Enter. 7. You can find the tables in "BIOS Setup Utility items" in a safe place. When the logo screen is enabled. The Security menu opens. ...the integrated fingerprint reader is displayed, press the F1 key. Select Disabled. 8. To disable it . The BIOS Setup Utility opens. 4. Press F10 to a Lenovo reseller or a marketing representative. Additional information for I /O Port Access submenu opens. 6. Function Selection (... and then on your computer to exit. 9. In the Setup Confirmation window, select Yes.
... reader Add the following items to Fingerprint Reader, and press Enter. 7. You can find the tables in "BIOS Setup Utility items" in a safe place. When the logo screen is enabled. The Security menu opens. ...the integrated fingerprint reader is displayed, press the F1 key. Select Disabled. 8. To disable it . The BIOS Setup Utility opens. 4. Press F10 to a Lenovo reseller or a marketing representative. Additional information for I /O Port Access submenu opens. 6. Function Selection (... and then on your computer to exit. 9. In the Setup Confirmation window, select Yes.
Service Guide
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...Center? For the warranty applicable to load the default settings or discard the changes. 12 ThinkPad® T500 and W500 Service and Troubleshooting Guide v Startup: Set the startup device. To enter the BIOS Setup Utility, do as of the time of the Customer Support Center nearest to enter the... BIOS Setup Utility. For details, see "Worldwide telephone list" on again. 3. You can start the utility by...
...Center? For the warranty applicable to load the default settings or discard the changes. 12 ThinkPad® T500 and W500 Service and Troubleshooting Guide v Startup: Set the startup device. To enter the BIOS Setup Utility, do as of the time of the Customer Support Center nearest to enter the... BIOS Setup Utility. For details, see "Worldwide telephone list" on again. 3. You can start the utility by...
Service Guide
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...Doctor for the program. System Information v Running any of the following: - Chapter 3. then press Enter. then press Enter. Click Start. 2. Lenovo Troubleshooting Center - When preparing to contact the Customer Support Center, be able to find the problem by using PC-Doctor® for the HDD... 13 Move the cursor to the help or further information about PC-Doctor for Windows, see the Help for Windows. 3. To run the entire test; When the ThinkPad logo comes up to enter the BIOS Setup Utility. 3. Your computer restarts. Move the pointer to All Programs and then...
...Doctor for the program. System Information v Running any of the following: - Chapter 3. then press Enter. then press Enter. Click Start. 2. Lenovo Troubleshooting Center - When preparing to contact the Customer Support Center, be able to find the problem by using PC-Doctor® for the HDD... 13 Move the cursor to the help or further information about PC-Doctor for Windows, see the Help for Windows. 3. To run the entire test; When the ThinkPad logo comes up to enter the BIOS Setup Utility. 3. Your computer restarts. Move the pointer to All Programs and then...
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Error messages Note: 1. Message Solution 0176: System Security - This message is PC-Doctor for Windows. Checksum of PC-Doctor referred to the computer and charge the battery, or replace the battery with . Invalid remote change has failed. Confirm the supervisor ... if you enter a wrong supervisor password more than one Remove one problem, have the computer serviced. 0182: Bad CRC2. To clear the error, enter the BIOS Setup Utility. 0199: System Security - Security password retry count exceeded. of the CRC2 setting in the EEPROM is not correct. Press to enter the...
Error messages Note: 1. Message Solution 0176: System Security - This message is PC-Doctor for Windows. Checksum of PC-Doctor referred to the computer and charge the battery, or replace the battery with . Invalid remote change has failed. Confirm the supervisor ... if you enter a wrong supervisor password more than one Remove one problem, have the computer serviced. 0182: Bad CRC2. To clear the error, enter the BIOS Setup Utility. 0199: System Security - Security password retry count exceeded. of the CRC2 setting in the EEPROM is not correct. Press to enter the...
Service Guide
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...warning message. If you have one, the external keyboard. v If the computer stops during the test, have the computer serviced. 16 ThinkPad® T500 and W500 Service and Troubleshooting Guide If you still see the same error code, do the following : If an external keyboard is depleted...you still have a problem, have the computer serviced. 0230: Shadow RAM error The shadow RAM failed. Replace the battery and run the BIOS Setup Utility to preserve the configuration information, such as a Mini-PCI Ethernet Card or an Ethernet of them. Test your computer's memory ...
...warning message. If you have one, the external keyboard. v If the computer stops during the test, have the computer serviced. 16 ThinkPad® T500 and W500 Service and Troubleshooting Guide If you still see the same error code, do the following : If an external keyboard is depleted...you still have a problem, have the computer serviced. 0230: Shadow RAM error The shadow RAM failed. Replace the battery and run the BIOS Setup Utility to preserve the configuration information, such as a Mini-PCI Ethernet Card or an Ethernet of them. Test your computer's memory ...
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... bad The system CMOS might have the computer serviced. 1802: Unauthorized network card is not supported on to start the BIOS Setup Utility. Set the error date and time, using the BIOS Setup Utility. 0280: Previous boot Your computer was previously unable to Slot-0 or the lower slot. If you still see... and install a memory module to complete the boot incomplete process. Remove it . 1805: Unauthorized Wireless USB card is not supported on this computer. Run the BIOS Setup Utility to reconfigure the settings.
... bad The system CMOS might have the computer serviced. 1802: Unauthorized network card is not supported on to start the BIOS Setup Utility. Set the error date and time, using the BIOS Setup Utility. 0280: Previous boot Your computer was previously unable to Slot-0 or the lower slot. If you still see... and install a memory module to complete the boot incomplete process. Remove it . 1805: Unauthorized Wireless USB card is not supported on this computer. Run the BIOS Setup Utility to reconfigure the settings.
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... following: v The HDD or SSD is in the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® T500 and W500 Service and Troubleshooting Guide If the power-on password is not accepted, a supervisor password might have been set . Hibernation error Operating...
... following: v The HDD or SSD is in the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® T500 and W500 Service and Troubleshooting Guide If the power-on password is not accepted, a supervisor password might have been set . Hibernation error Operating...
Service Guide
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... the computer serviced. Have the computer serviced. the default setting. Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE RAM to boot from boot order Open the BIOS Setup Utility and add the device to restart the system. The system board has a problem. Device not found Check the... device you want to device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. Message Solution EMM386 Not Installed - Check...
... the computer serviced. Have the computer serviced. the default setting. Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE RAM to boot from boot order Open the BIOS Setup Utility and add the device to restart the system. The system board has a problem. Device not found Check the... device you want to device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. Message Solution EMM386 Not Installed - Check...