User Guide
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... Computer Problems 4-1 Frequently Asked Questions 4-2 Troubleshooting Guide 4-3 Troubleshooting Charts 4-4 Error Codes or Screen Messages 4-5 No Error Codes or Screen Messages 4-10 An Input Problem 4-11 A Suspend or Hibernation Problem 4-12 An LCD Problem 4-16 iv Installing Options 3-1 Installing IBM Options 3-2 Installing a Memory Option 3-2 Replacing the Hard Disk Drive in the HDD Bay 3-5 Installing the Battery Pack 3-6 Removing and Installing a Device in OS/2 Using Easy-Setup Knowing Your Configuration Setting the Date and Time Changing the Drive Startup Sequence...
... Computer Problems 4-1 Frequently Asked Questions 4-2 Troubleshooting Guide 4-3 Troubleshooting Charts 4-4 Error Codes or Screen Messages 4-5 No Error Codes or Screen Messages 4-10 An Input Problem 4-11 A Suspend or Hibernation Problem 4-12 An LCD Problem 4-16 iv Installing Options 3-1 Installing IBM Options 3-2 Installing a Memory Option 3-2 Replacing the Hard Disk Drive in the HDD Bay 3-5 Installing the Battery Pack 3-6 Removing and Installing a Device in OS/2 Using Easy-Setup Knowing Your Configuration Setting the Date and Time Changing the Drive Startup Sequence...
User Guide
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...An Indicator Problem A Battery Problem A CD-ROM Drive Problem A DVD Problem An Infrared Communication Problem An Enhanced Video/MPEG Problem An Audio or a Telephony Problem A Universal Serial Bus (USB) Problem A Modem Problem Other PC Card Problems A SelectaDock Problem A Printer Problem An External Display Problem A Television Problem Other Option Problems A Software Problem Other Problems Testing Your Computer 4-17 4-17 4-18 4-20 4-21 4-22 4-22 4-23 4-23 4-26 4-26 4-27 4-27 4-29 4-29 4-31 4-31 4-32 Chapter 5. Getting Service 5-1 Information on Your ThinkPad 5-2 Option...
...An Indicator Problem A Battery Problem A CD-ROM Drive Problem A DVD Problem An Infrared Communication Problem An Enhanced Video/MPEG Problem An Audio or a Telephony Problem A Universal Serial Bus (USB) Problem A Modem Problem Other PC Card Problems A SelectaDock Problem A Printer Problem An External Display Problem A Television Problem Other Option Problems A Software Problem Other Problems Testing Your Computer 4-17 4-17 4-18 4-20 4-21 4-22 4-22 4-23 4-23 4-26 4-26 4-27 4-27 4-29 4-29 4-31 4-31 4-32 Chapter 5. Getting Service 5-1 Information on Your ThinkPad 5-2 Option...
User Guide
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... brightness control lever adjusts the brightness of PC cards: PCMCIA (Type I, Type II, and Type III), CardBus, and Zoomed Video (ZV) card. See page 1-12 for details of the lamp color indications. 17 The left and right cover release latches release the cover for inserting various devices such as a CD-ROM drive, diskette drive, DVD drive, a secondary hard disk drive, and a secondary battery pack. 8 The emergency eject hole is used to activate the enhanced TrackPoint functions...
... brightness control lever adjusts the brightness of PC cards: PCMCIA (Type I, Type II, and Type III), CardBus, and Zoomed Video (ZV) card. See page 1-12 for details of the lamp color indications. 17 The left and right cover release latches release the cover for inserting various devices such as a CD-ROM drive, diskette drive, DVD drive, a secondary hard disk drive, and a secondary battery pack. 8 The emergency eject hole is used to activate the enhanced TrackPoint functions...
User Guide
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... connect a parallel-printer signal cable. 2 The external-diskette-drive port is where you connect a stereo headphone or external speakers. 8 The power switch turns the computer on , regardless of your computer to communicate with a security lock. Blinking orange: The battery pack needs to Know Your Computer 1-5 Many recent digital devices comply to this lamp starts blinking if you to connect any object in front of these devices. 4 Reserved. 5 The volume control adjusts the sound...
... connect a parallel-printer signal cable. 2 The external-diskette-drive port is where you connect a stereo headphone or external speakers. 8 The power switch turns the computer on , regardless of your computer to communicate with a security lock. Blinking orange: The battery pack needs to Know Your Computer 1-5 Many recent digital devices comply to this lamp starts blinking if you to connect any object in front of these devices. 4 Reserved. 5 The volume control adjusts the sound...
User Guide
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...for Windows NT 2-4 ThinkPad Configuration for DOS 2-5 Switching Screens 2-7 Switching between the External Display and Television . . . 2-7 Using the TrackPoint 2-9 Operating the TrackPoint 2-9 Cleaning the Cap 2-10 Customizing the TrackPoint 2-10 Using the ThinkPad Online Book 2-15 Using the Security Features 2-16 Using Passwords 2-16 Setting a Password 2-16 Changing or Removing a Password Using Easy-Setup . 2-19 Entering a Password 2-22 Using the Supervisor Password on Several Hard Disk Drives 2-23 Using the Personalization Editor 2-24 Saving Battery Power 2-26 Using the Power...
...for Windows NT 2-4 ThinkPad Configuration for DOS 2-5 Switching Screens 2-7 Switching between the External Display and Television . . . 2-7 Using the TrackPoint 2-9 Operating the TrackPoint 2-9 Cleaning the Cap 2-10 Customizing the TrackPoint 2-10 Using the ThinkPad Online Book 2-15 Using the Security Features 2-16 Using Passwords 2-16 Setting a Password 2-16 Changing or Removing a Password Using Easy-Setup . 2-19 Entering a Password 2-22 Using the Supervisor Password on Several Hard Disk Drives 2-23 Using the Personalization Editor 2-24 Saving Battery Power 2-26 Using the Power...
User Guide
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... can use the ThinkPad Configuration program from the window that appears. When the device is enabled, the red indicator next to display the hardware feature locations. 6 The Device buttons Click on the button of your choice from the window; Only the top portion of these buttons to set the display output type to the LCD, external display, or to set the options for Help. Otherwise, it stays off timer or the power-save the changes...
... can use the ThinkPad Configuration program from the window that appears. When the device is enabled, the red indicator next to display the hardware feature locations. 6 The Device buttons Click on the button of your choice from the window; Only the top portion of these buttons to set the display output type to the LCD, external display, or to set the options for Help. Otherwise, it stays off timer or the power-save the changes...
User Guide
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... HDD and Supervisor Password If you want to "Using Easy-Setup" on the menu. To remove a password, do the following: 1 Start Easy-Setup (refer to change a password, go to reset your password or recover data from removing a password and using your computer. The "Password" submenu appears. 4 Select the password that you forget your computer to an IBM authorized reseller or an IBM marketing representative to have the hard disk or the system board replaced. Changing or Removing a Password Using...
... HDD and Supervisor Password If you want to "Using Easy-Setup" on the menu. To remove a password, do the following: 1 Start Easy-Setup (refer to change a password, go to reset your password or recover data from removing a password and using your computer. The "Password" submenu appears. 4 Select the password that you forget your computer to an IBM authorized reseller or an IBM marketing representative to have the hard disk or the system board replaced. Changing or Removing a Password Using...
User Guide
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... 4-2 Troubleshooting Guide 4-3 Troubleshooting Charts 4-4 Error Codes or Screen Messages 4-5 No Error Codes or Screen Messages 4-10 An Input Problem 4-11 A Suspend or Hibernation Problem 4-12 An LCD Problem 4-16 An Indicator Problem 4-17 A Battery Problem 4-17 A CD-ROM Drive Problem 4-18 A DVD Problem 4-20 An Infrared Communication Problem 4-21 An Enhanced Video/MPEG Problem 4-22 An Audio or a Telephony Problem 4-22 A Universal Serial Bus (USB) Problem 4-23 A Modem Problem 4-23 Other PC Card Problems 4-26 A SelectaDock Problem 4-26 A Printer Problem 4-27 An External Display...
... 4-2 Troubleshooting Guide 4-3 Troubleshooting Charts 4-4 Error Codes or Screen Messages 4-5 No Error Codes or Screen Messages 4-10 An Input Problem 4-11 A Suspend or Hibernation Problem 4-12 An LCD Problem 4-16 An Indicator Problem 4-17 A Battery Problem 4-17 A CD-ROM Drive Problem 4-18 A DVD Problem 4-20 An Infrared Communication Problem 4-21 An Enhanced Video/MPEG Problem 4-22 An Audio or a Telephony Problem 4-22 A Universal Serial Bus (USB) Problem 4-23 A Modem Problem 4-23 Other PC Card Problems 4-26 A SelectaDock Problem 4-26 A Printer Problem 4-27 An External Display...
User Guide
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... (memory error) 30x (keyboard error) Action Follow the instructions on the attached devices. Make sure that the external keyboard is correctly installed. Check the connection. then turn on the external keyboard, if you still have one . Change the system configuration to the computer and charge the battery pack, or replace the battery pack with the fully charged one . Make sure that no object is , have the computer serviced. Power on again and type the correct password...
... (memory error) 30x (keyboard error) Action Follow the instructions on the attached devices. Make sure that the external keyboard is correctly installed. Check the connection. then turn on the external keyboard, if you still have one . Change the system configuration to the computer and charge the battery pack, or replace the battery pack with the fully charged one . Make sure that no object is , have the computer serviced. Power on again and type the correct password...
User Guide
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... remain, have the computer serviced. Power on password and supervisor password are set . An error window appears. 3. then press Enter. Note: If the power-on password using Easy-Setup if you need to use the computer (see page 2-16). If the power-on password is rejected, reset the power-on password is not accepted, a supervisor password may have the computer serviced. 4-8 If you still have a problem, have been set , do the following: 1. If...
... remain, have the computer serviced. Power on password and supervisor password are set . An error window appears. 3. then press Enter. Note: If the power-on password using Easy-Setup if you need to use the computer (see page 2-16). If the power-on password is rejected, reset the power-on password is not accepted, a supervisor password may have the computer serviced. 4-8 If you still have a problem, have been set , do the following: 1. If...
User Guide
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... an error, note the error code and have the computer serviced. The DOS full-screen looks smaller. 640 x 480 A panel or message that supports only the 640x480 resolution (VGA mode), the screen image might look slightly distorted.) Note: You can start Easy-Setup, have the computer serviced. This is not listed. To expand the screen image to the same size as the actual screen, start the ThinkPad Configuration...
... an error, note the error code and have the computer serviced. The DOS full-screen looks smaller. 640 x 480 A panel or message that supports only the 640x480 resolution (VGA mode), the screen image might look slightly distorted.) Note: You can start Easy-Setup, have the computer serviced. This is not listed. To expand the screen image to the same size as the actual screen, start the ThinkPad Configuration...
User Guide
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... key to "An External Display Problem" on password prompt, and then type the correct password and press Enter (see page 2-16). Note: If you hear a continuous beep, or two or more beeps. The screen is plugged into a working electrical outlet. Have the computer serviced. The computer power is on. (Turn on password does not appear, the brightness control lever might be set , press any beeps. If a power-on password...
... key to "An External Display Problem" on password prompt, and then type the correct password and press Enter (see page 2-16). Note: If you hear a continuous beep, or two or more beeps. The screen is plugged into a working electrical outlet. Have the computer serviced. The computer power is on. (Turn on password does not appear, the brightness control lever might be set , press any beeps. If a power-on password...
User Guide
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... password if it resumes normal operation. Turn off the computer. 2. If you are not using the TrackPoint. Note: See the manual supplied with the Advanced Power Management (APM) option. Chapter 4. The Scrolling or Magnifying Glass function doesn't work . This is set. When the computer resumes normal operation. See the General tab page in "Mouse Properties," and make sure that the mouse or pointing-device cable is pressed for driver installation...
... password if it resumes normal operation. Turn off the computer. 2. If you are not using the TrackPoint. Note: See the manual supplied with the Advanced Power Management (APM) option. Chapter 4. The Scrolling or Magnifying Glass function doesn't work . This is set. When the computer resumes normal operation. See the General tab page in "Mouse Properties," and make sure that the mouse or pointing-device cable is pressed for driver installation...
User Guide
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... ThinkPad Configuration. 3. A CD-ROM Drive Problem Problem The CD-ROM does not work , do the following: 1. then click on again. Make sure that : The computer power is turned on OK. Note: Do not use a new battery pack. If you checked Enable IDE device in the CD-ROM drive. Turn off the computer for 1 minute to Programs and ThinkPad; The CD-ROM tray does not open even if you press the CD-ROM eject button...
... ThinkPad Configuration. 3. A CD-ROM Drive Problem Problem The CD-ROM does not work , do the following: 1. then click on again. Make sure that : The computer power is turned on OK. Note: Do not use a new battery pack. If you checked Enable IDE device in the CD-ROM drive. Turn off the computer for 1 minute to Programs and ThinkPad; The CD-ROM tray does not open even if you press the CD-ROM eject button...
User Guide
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... and the video capture functions use the same hardware resources. Due to limitations of the two functions can be used at least one , and run the Easy-Setup "Test" submenu. The audio cable is defective. 4-22 Click on ThinkPad Configuration. 3. If you find a conflict with other adapter cards in the online book). Only one time. An Audio or a Telephony Problem Problem The volume of the WaveTable MidiSynth device cannot...
... and the video capture functions use the same hardware resources. Due to limitations of the two functions can be used at least one , and run the Easy-Setup "Test" submenu. The audio cable is defective. 4-22 Click on ThinkPad Configuration. 3. If you find a conflict with other adapter cards in the online book). Only one time. An Audio or a Telephony Problem Problem The volume of the WaveTable MidiSynth device cannot...
User Guide
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... work. The ThinkPad Modem software might not work when you boot your modem. Chapter 4. Note: To open the "Device Manager" window, double-click on page 4-32 and run the diagnostic test for the USB port. Refer to the online book to use the modem. You must cancel the IRQ shared condition to cancel the IRQ shared condition. Open the "Device Manager" window, and make sure that the USB device setup is connected...
... work. The ThinkPad Modem software might not work when you boot your modem. Chapter 4. Note: To open the "Device Manager" window, double-click on page 4-32 and run the diagnostic test for the USB port. Refer to the online book to use the modem. You must cancel the IRQ shared condition to cancel the IRQ shared condition. Open the "Device Manager" window, and make sure that the USB device setup is connected...
User Guide
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.../2 Warp installed, make sure that the computer boots from a diskette. If an error message appeared when you still have a problem, press the reset switch using the tip of purchase or the service representative for help. Action Check the following to make sure no compact disc (CD) is in Easy-Setup is designed to the manuals supplied with your computer. The necessary device drivers are working on...
.../2 Warp installed, make sure that the computer boots from a diskette. If an error message appeared when you still have a problem, press the reset switch using the tip of purchase or the service representative for help. Action Check the following to make sure no compact disc (CD) is in Easy-Setup is designed to the manuals supplied with your computer. The necessary device drivers are working on...
User Guide
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... installed. All removed parts become the property of purchase. In the United States, call IBM at least functionally equivalent) without charge. Copyright IBM Corp. 1997 D-1 Machine: IBM ThinkPad 770 Warranty Period*: Three years, One Year on Battery *Elements and accessories are provided on an exchange basis. Production Status Each Machine is available to present proof of IBM and must be 1) the designated, serial-numbered...
... installed. All removed parts become the property of purchase. In the United States, call IBM at least functionally equivalent) without charge. Copyright IBM Corp. 1997 D-1 Machine: IBM ThinkPad 770 Warranty Period*: Three years, One Year on Battery *Elements and accessories are provided on an exchange basis. Production Status Each Machine is available to present proof of IBM and must be 1) the designated, serial-numbered...
User Guide
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... 1-5 click buttons 1-3 coin screw 1-6 cover release latch 1-3 diskette drive-in-use lamp 1-3 diskette eject button 1-3 drive-in-use lamp 1-3 eject button 1-3 emergency eject hole 1-3 external-diskette-drive port 1-5 external-display port 1-5 external-input-device port 1-5 fan louvers 1-5 Fn key 1-3 front infrared port 1-6 function keys 1-3 hard disk bay 1-6 headphone jack 1-5 internal modem port 1-2 internal speakers 1-3 LCD 1-2 LCD indicator panel 1-3 LED 1-3 microphone/line-in jack 1-5 numeric keypad 1-2 parallel port 1-5 PC Card eject buttons 1-3 PC Card slot 1-3 power switch 1-5 power-on...
... 1-5 click buttons 1-3 coin screw 1-6 cover release latch 1-3 diskette drive-in-use lamp 1-3 diskette eject button 1-3 drive-in-use lamp 1-3 eject button 1-3 emergency eject hole 1-3 external-diskette-drive port 1-5 external-display port 1-5 external-input-device port 1-5 fan louvers 1-5 Fn key 1-3 front infrared port 1-6 function keys 1-3 hard disk bay 1-6 headphone jack 1-5 internal modem port 1-2 internal speakers 1-3 LCD 1-2 LCD indicator panel 1-3 LED 1-3 microphone/line-in jack 1-5 numeric keypad 1-2 parallel port 1-5 PC Card eject buttons 1-3 PC Card slot 1-3 power switch 1-5 power-on...
User Guide
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... error codes identification numbers, recording 5-2 indicator battery status 1-7 caps lock 1-8 diskette drive in-use 1-8 hard disk in-use 1-8 numeric lock 1-8 remaining battery 1-7 scroll lock 1-8 speaker 1-7 infrared port front 1-6 functional highlights 1-14 problems 4-21 rear 1-5 internal modem port 1-2 using 2-39 internal speakers 1-3 K keyboard problems 4-11 L lamps 1-2 LCD 1-2 problems 4-16 LCD indicator panel 1-3 LED 1-3, 1-12 LED (continued) black (off) 1-12 blinking green 1-12 blinking yellow 1-12 green 1-12 yellow 1-12 M memory option 3-2 messages on screen 4-5 microphone/line-in jack...
... error codes identification numbers, recording 5-2 indicator battery status 1-7 caps lock 1-8 diskette drive in-use 1-8 hard disk in-use 1-8 numeric lock 1-8 remaining battery 1-7 scroll lock 1-8 speaker 1-7 infrared port front 1-6 functional highlights 1-14 problems 4-21 rear 1-5 internal modem port 1-2 using 2-39 internal speakers 1-3 K keyboard problems 4-11 L lamps 1-2 LCD 1-2 problems 4-16 LCD indicator panel 1-3 LED 1-3, 1-12 LED (continued) black (off) 1-12 blinking green 1-12 blinking yellow 1-12 green 1-12 yellow 1-12 M memory option 3-2 messages on screen 4-5 microphone/line-in jack...