Service Guide
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Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC Card subsystem 5 System software features 5 Mounting options...The Setup Utility 18 Usage tips and navigation 18 Starting the Setup Utility 19 Updating the flash BIOS 22 Power interruption during flash BIOS update procedure 22 Repairing the flash BIOS 22 Real-time clock and CMOS 22 Restoring the default CMOS settings 22 Clearing the CMOS ...
Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC Card subsystem 5 System software features 5 Mounting options...The Setup Utility 18 Usage tips and navigation 18 Starting the Setup Utility 19 Updating the flash BIOS 22 Power interruption during flash BIOS update procedure 22 Repairing the flash BIOS 22 Real-time clock and CMOS 22 Restoring the default CMOS settings 22 Clearing the CMOS ...
Service Guide
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...tray 7 4. Removing top cover 40 21. Location of the Advanced BIOS Features window 20 14. Side connector panel 59 40. System board jumper locations 67 47.... Removing a PC card adapter 75 © Copyright IBM Corp. 2004, 2006 vii Free-standing option 6 3. Serial number location: A...32. Keyhole slots for speaker hooks 56 37. Cable routing 61 42. Display tablet, remove and replace 48 29. Mounting foot option 12 9. Dual video adapter jumper location 63 44. Releasing top cover 41 22. Unlatching rear cover 38 19. SurePOS 500...
...tray 7 4. Removing top cover 40 21. Location of the Advanced BIOS Features window 20 14. Side connector panel 59 40. System board jumper locations 67 47.... Removing a PC card adapter 75 © Copyright IBM Corp. 2004, 2006 vii Free-standing option 6 3. Serial number location: A...32. Keyhole slots for speaker hooks 56 37. Cable routing 61 42. Display tablet, remove and replace 48 29. Mounting foot option 12 9. Dual video adapter jumper location 63 44. Releasing top cover 41 22. Unlatching rear cover 38 19. SurePOS 500...
Service Guide
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... Card. System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000 v Microsoft® Windows® 2000 v Windows XP/XPe | v IBM Retail Environment for SUSE (IRES) Linux (Models 5x3 only) System software includes: v Basic input/output software (BIOS) v Plug and Play BIOS v Power-on LAN or Ring...
... Card. System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000 v Microsoft® Windows® 2000 v Windows XP/XPe | v IBM Retail Environment for SUSE (IRES) Linux (Models 5x3 only) System software includes: v Basic input/output software (BIOS) v Plug and Play BIOS v Power-on LAN or Ring...
Service Guide
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... Daily Alarm in the Setup Utility program. You can be accessed are supported: v Selectable startup sequence v Update POST/BIOS from the network v Ethernet setup v Power up on LAN Compatible products IBM designed the SurePOS 500 Models 5x3 and 544/564 to low-level information. RDM can alter the characteristics of the hardware-specific devices...
... Daily Alarm in the Setup Utility program. You can be accessed are supported: v Selectable startup sequence v Update POST/BIOS from the network v Ethernet setup v Power up on LAN Compatible products IBM designed the SurePOS 500 Models 5x3 and 544/564 to low-level information. RDM can alter the characteristics of the hardware-specific devices...
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... to drag Click on release (default) Click on touch Mouse emulation Touch the object and lift your preferences > click Apply. © Copyright IBM Corp. 2004, 2006 17 Table 5. Not supported. slide your finger, lightly press the touch screen, only as hard as necessary for you ...Setup Utility 18 Usage tips and navigation 18 Starting the Setup Utility 19 Using the Main window 19 Standard CMOS features 20 Advanced BIOS Features 20 Integrated peripherals 21 Power Management 21 PnP/PCI configurations 21 PC health status 21 Load optimized defaults 21 Password options ...
... to drag Click on release (default) Click on touch Mouse emulation Touch the object and lift your preferences > click Apply. © Copyright IBM Corp. 2004, 2006 17 Table 5. Not supported. slide your finger, lightly press the touch screen, only as hard as necessary for you ...Setup Utility 18 Usage tips and navigation 18 Starting the Setup Utility 19 Using the Main window 19 Standard CMOS features 20 Advanced BIOS Features 20 Integrated peripherals 21 Power Management 21 PnP/PCI configurations 21 PC health status 21 Load optimized defaults 21 Password options ...
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...POST when prompted, or tap the touch screen two times. Figure 12. The numbers displayed in following areas: v Standard CMOS Features v Advanced BIOS Features v Integrated Peripherals v Power Management v PnP/PCI Configurations v PC Health Status v Load Optimized Defaults v Password options Using the Main ...Use the Main window (Figure 12) to set the system time and system date. Award Workstation BIOS CMOS Setup Utility Standard CM0S Features Advanced BIOS Features Integrated Peripherals Power Management Setup PnP/PCI Configurations PC Health Status Load Optimized Defaults Set Password ...
...POST when prompted, or tap the touch screen two times. Figure 12. The numbers displayed in following areas: v Standard CMOS Features v Advanced BIOS Features v Integrated Peripherals v Power Management v PnP/PCI Configurations v PC Health Status v Load Optimized Defaults v Password options Using the Main ...Use the Main window (Figure 12) to set the system time and system date. Award Workstation BIOS CMOS Setup Utility Standard CM0S Features Advanced BIOS Features Integrated Peripherals Power Management Setup PnP/PCI Configurations PC Health Status Load Optimized Defaults Set Password ...
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...Select PU Value PD F10 Value Save Figure 13. Example of the Advanced BIOS Features window 20 This will decrease the time needed to skip certain tests while booting. Advanced BIOS Features The Advanced BIOS window (see Figure 13) allows you to modify the POST and boot device... settings, and set the keyboard features. It also provides basic information, such as BIOS version, Ethernet MAC address, memory size, and machine serial number. Control procedures August 3, 2006 Standard CMOS features This menu provides basic functions,...
...Select PU Value PD F10 Value Save Figure 13. Example of the Advanced BIOS Features window 20 This will decrease the time needed to skip certain tests while booting. Advanced BIOS Features The Advanced BIOS window (see Figure 13) allows you to modify the POST and boot device... settings, and set the keyboard features. It also provides basic information, such as BIOS version, Ethernet MAC address, memory size, and machine serial number. Control procedures August 3, 2006 Standard CMOS features This menu provides basic functions,...
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... restore CMOS default settings, select Load Optimized Settings from the diskette, the flash BIOS update occurs. 9. Access the IBM Retail Store Solutions Web site at each bootup. Switch OFF the power on the SurePOS 500 Models 5x3 and 544/564 and insert the diskette into a drive attached to... time-of the panel, then select IBM SurePOS 500/600 Series. 4. If the primary is a low-power clock that display. The clock settings are maintained in the boot list. Control procedures August 3, 2006 Updating the flash BIOS To obtain the latest level of BIOS. Select Support on the PC's hard...
... restore CMOS default settings, select Load Optimized Settings from the diskette, the flash BIOS update occurs. 9. Access the IBM Retail Store Solutions Web site at each bootup. Switch OFF the power on the SurePOS 500 Models 5x3 and 544/564 and insert the diskette into a drive attached to... time-of the panel, then select IBM SurePOS 500/600 Series. 4. If the primary is a low-power clock that display. The clock settings are maintained in the boot list. Control procedures August 3, 2006 Updating the flash BIOS To obtain the latest level of BIOS. Select Support on the PC's hard...
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... are experiencing a problem with the system. Appendix A, "Parts catalog," on page 189. © Copyright IBM Corp. 2004, 2006 25 Review service tips. "Preliminary checklist" on page 33. Update the flash BIOS. Chapter 4, "Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 and peripheral I/O devices. August 3, 2006 Chapter 3. "Updating the flash...
... are experiencing a problem with the system. Appendix A, "Parts catalog," on page 189. © Copyright IBM Corp. 2004, 2006 25 Review service tips. "Preliminary checklist" on page 33. Update the flash BIOS. Chapter 4, "Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 and peripheral I/O devices. August 3, 2006 Chapter 3. "Updating the flash...
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...and 544/564. v Fansink - The new system board comes with all cables from the system board for the SurePOS 500 Models 5x3 and 544/564 65 See "Updating the flash BIOS" on page 72. Later versions of the new system board. 2. Remove the power supply. Disconnect all required ...the assembly on page 66. 10. removing and replacing" on page 64. 9. See "Fansink - See "Rear connector panel (tailgate) - Ensure system BIOS is normal operation. Transfer modules to or greater than that from the external power source. 2. See "Dual-video adapter - Remove the back cover as ...
...and 544/564. v Fansink - The new system board comes with all cables from the system board for the SurePOS 500 Models 5x3 and 544/564 65 See "Updating the flash BIOS" on page 72. Later versions of the new system board. 2. Remove the power supply. Disconnect all required ...the assembly on page 66. 10. removing and replacing" on page 64. 9. See "Fansink - See "Rear connector panel (tailgate) - Ensure system BIOS is normal operation. Transfer modules to or greater than that from the external power source. 2. See "Dual-video adapter - Remove the back cover as ...
Service Guide
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...limits 187 APA, disassembling 118 audience xxi B base plate, removing and replacing 80 batteries disposal xix battery CMOS 22 battery, system board 67 BIOS flashing procedure 22 repairing 22 update 22 blank lock insert, removing and replacing 116 blank, PC card 74 board, system 65 C cable ... drawer FRUs removing and replacing 105 cash-drawer mounting option 9 © Copyright IBM Corp. 2004, 2006 checklist, problem diagnosis 26 clearing CMOS settings 23 system password 21 clock, real-time 22 CMOS RAM 22 recovery 30 settings clearing 23 restoring defaults 22 standard features 20 coin roll cutter...
...limits 187 APA, disassembling 118 audience xxi B base plate, removing and replacing 80 batteries disposal xix battery CMOS 22 battery, system board 67 BIOS flashing procedure 22 repairing 22 update 22 blank lock insert, removing and replacing 116 blank, PC card 74 board, system 65 C cable ... drawer FRUs removing and replacing 105 cash-drawer mounting option 9 © Copyright IBM Corp. 2004, 2006 checklist, problem diagnosis 26 clearing CMOS settings 23 system password 21 clock, real-time 22 CMOS RAM 22 recovery 30 settings clearing 23 restoring defaults 22 standard features 20 coin roll cutter...
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... fansink removing and replacing 69 features i, 2 accessibility 198 dual display feature 4 optional 4 standard 3 system management 14 system software 5 flash BIOS update procedure 22 power interruption 22 flash, update 22 foot, mounting removing and replacing 81 free standing mounting option 6 removing and replacing 82 ... height 170 hinge cover 46 humidity limits 187 I I/O door 43 IBM diagnostics for peripherals (for the 5x3 models) 31 IBM diagnostics for POS system units and peripherals (for the 5x4 models) 31 IBM knowledgebase web site 189 information, task 25 insert, keylock 116 integrated ...
... fansink removing and replacing 69 features i, 2 accessibility 198 dual display feature 4 optional 4 standard 3 system management 14 system software 5 flash BIOS update procedure 22 power interruption 22 flash, update 22 foot, mounting removing and replacing 81 free standing mounting option 6 removing and replacing 82 ... height 170 hinge cover 46 humidity limits 187 I I/O door 43 IBM diagnostics for peripherals (for the 5x3 models) 31 IBM diagnostics for POS system units and peripherals (for the 5x4 models) 31 IBM knowledgebase web site 189 information, task 25 insert, keylock 116 integrated ...
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... 21 pointer cap 135 port specifications Ethernet 15 parallel 15 serial 15 POS system units and peripherals (for the 5x4 models), using IBM diagnostics 31 power consumption 178 power cords part numbers 167 power management window 21 power requirements 178 power saving configuration 21 power supply ... xxi related xxi website xxi R real-time clock 22 rear connector panel 59 rear cover, removing and replacing 38 recover from flash BIOS update error condition 22 recovery, CMOS 30 related publications xxi remote display tablet mounting option 12 remote display tablet stand 132 remote management ...
... 21 pointer cap 135 port specifications Ethernet 15 parallel 15 serial 15 POS system units and peripherals (for the 5x4 models), using IBM diagnostics 31 power consumption 178 power cords part numbers 167 power management window 21 power requirements 178 power saving configuration 21 power supply ... xxi related xxi website xxi R real-time clock 22 rear connector panel 59 rear cover, removing and replacing 38 recover from flash BIOS update error condition 22 recovery, CMOS 30 related publications xxi remote display tablet mounting option 12 remote display tablet stand 132 remote management ...
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... summary window, configuration 19 support xxii, 30 support Web site 189 SureMark printer, 4610 122 SurePoint Solution unit dimensions with 176 SurePOS 500 with Wall Mount feature specific part numbers 150 symptoms, keyboard 135 system configuring 17 system board jumper locations 66 jumper settings 67... 27 preliminary checklist 26 U universal serial bus (USB) connector pin assignments 180 update flash BIOS 22 url, support 30 using IBM diagnostics for peripherals (for the 5x3 models) 31 using IBM diagnostics for POS system units and peripherals (for the 5x4 models) 31 using, touch screen...
... summary window, configuration 19 support xxii, 30 support Web site 189 SureMark printer, 4610 122 SurePoint Solution unit dimensions with 176 SurePOS 500 with Wall Mount feature specific part numbers 150 symptoms, keyboard 135 system configuring 17 system board jumper locations 66 jumper settings 67... 27 preliminary checklist 26 U universal serial bus (USB) connector pin assignments 180 update flash BIOS 22 url, support 30 using IBM diagnostics for peripherals (for the 5x3 models) 31 using IBM diagnostics for POS system units and peripherals (for the 5x4 models) 31 using, touch screen...