Service Guide
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SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
Service Guide
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SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
Service Guide
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... Park, North Carolina 27709 USA | When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information you | supply in Appendix E, "Notices," on the IBM Retail Store Solutions Web site at: | www.ibm.com/solutions/retail/store/support. Click Publications. | A form for... the back of Retail Store Solutions documentation are available on page 191. | Third Edition (June 2006) | This edition applies to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73. | Current versions...
... Park, North Carolina 27709 USA | When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information you | supply in Appendix E, "Notices," on the IBM Retail Store Solutions Web site at: | www.ibm.com/solutions/retail/store/support. Click Publications. | A form for... the back of Retail Store Solutions documentation are available on page 191. | Third Edition (June 2006) | This edition applies to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73. | Current versions...
Service Guide
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Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC Card subsystem 5 System software ...settings 22 Clearing the CMOS settings 23 Chapter 3. Resolving problems 25 Start problem diagnosis here 25 Preliminary checklist 26 © Copyright IBM Corp. 2004, 2006 iii August 3, 2006 Contents Figures vii Tables xi Safety and environmental notices xiii Safety Information xiii Environmental ...
Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC Card subsystem 5 System software ...settings 22 Clearing the CMOS settings 23 Chapter 3. Resolving problems 25 Start problem diagnosis here 25 Preliminary checklist 26 © Copyright IBM Corp. 2004, 2006 iii August 3, 2006 Contents Figures vii Tables xi Safety and environmental notices xiii Safety Information xiii Environmental ...
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...to Model W63; Read This First, GA27-4004 This document contains important safety information. Note: References in maintaining and repairing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3. references to Model 563 also apply to Model W63; references to ... This guide provides information necessary to Model W43; Publications accessibility The soft-copy version of the following publications: v IBM SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3, GA27-4330 This guide provides installation and setup information, ...
...to Model W63; Read This First, GA27-4004 This document contains important safety information. Note: References in maintaining and repairing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3. references to Model 563 also apply to Model W63; references to ... This guide provides information necessary to Model W43; Publications accessibility The soft-copy version of the following publications: v IBM SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3, GA27-4330 This guide provides installation and setup information, ...
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... Deletes reference to speaker connector for example, the page or table number) on the Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store. This site contains additional information, gathered from field experience, not available when this document, we might make minor...copy protection technology notice. Select Support, then Publications. If applicable, include a reference to the specific location of the text (for Models 543 and 553 | Changed or new information is important in certain jurisdictions, such as the European Union. - August 3, 2006 Web sites ...
... Deletes reference to speaker connector for example, the page or table number) on the Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store. This site contains additional information, gathered from field experience, not available when this document, we might make minor...copy protection technology notice. Select Support, then Publications. If applicable, include a reference to the specific location of the text (for Models 543 and 553 | Changed or new information is important in certain jurisdictions, such as the European Union. - August 3, 2006 Web sites ...
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...4840. references to Model 553 also apply to Universal Serial Bus (USB)-attached devices. references to Model 564 also apply to manage your restaurant or store efficiently. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500... System management programs 14 Remote management 14 Compatible products 14 System port specifications 15 Machine serial number location 16 The IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 enable you to provide fast, accurate customer service and to...
...4840. references to Model 553 also apply to Universal Serial Bus (USB)-attached devices. references to Model 564 also apply to manage your restaurant or store efficiently. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500... System management programs 14 Remote management 14 Compatible products 14 System port specifications 15 Machine serial number location 16 The IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 enable you to provide fast, accurate customer service and to...
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...., IDE, hard disk drive (HDD) (or 256 MB CompactFlash, available in Model 533 only) v Three RS-232 serial ports, unpowered v One RS-232 serial port, powered v One 12-V, powered USB port v One 24-V, powered USB port v Six standard USB ports; SurePOS 500 Models 5x3 and 544/564 Features | ||| Model Operator... optional | 573/W73 | 17-in . Ex3 and Ex4 models are preloaded with Microsoft® Windows® XP Embedded | for features.) | Notes: | 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3 dual-bulb No ||| 553/W53 12.1-in .
...., IDE, hard disk drive (HDD) (or 256 MB CompactFlash, available in Model 533 only) v Three RS-232 serial ports, unpowered v One RS-232 serial port, powered v One 12-V, powered USB port v One 24-V, powered USB port v Six standard USB ports; SurePOS 500 Models 5x3 and 544/564 Features | ||| Model Operator... optional | 573/W73 | 17-in . Ex3 and Ex4 models are preloaded with Microsoft® Windows® XP Embedded | for features.) | Notes: | 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3 dual-bulb No ||| 553/W53 12.1-in .
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... Linux only) v Advanced Configuration and Power Interface (ACPI)1 v Flash-update utility program | v SurePOS 500 Models 5x3 and 544/564 Diagnostic programs v Device drivers 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 5 System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000...
... Linux only) v Advanced Configuration and Power Interface (ACPI)1 v Flash-update utility program | v SurePOS 500 Models 5x3 and 544/564 Diagnostic programs v Device drivers 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 5 System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000...
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... a countertop integration tray, the base foot on the left side, when facing the unit. The unit is always mounted on the SurePOS 500 Models 5x3 and 544/564 is replaced with a mounting bracket. Countertop mounting option with two screws. Note: With the countertop integration ...foot to a countertop integration tray. Figure 3 shows a SurePOS 500 Models 5x3 and 544/564 and an IBM 4610 SureMark printer mounted to the counter or you are two variations of the countertop mounting option. Figure 3. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3...
... a countertop integration tray, the base foot on the left side, when facing the unit. The unit is always mounted on the SurePOS 500 Models 5x3 and 544/564 is replaced with a mounting bracket. Countertop mounting option with two screws. Note: With the countertop integration ...foot to a countertop integration tray. Figure 3 shows a SurePOS 500 Models 5x3 and 544/564 and an IBM 4610 SureMark printer mounted to the counter or you are two variations of the countertop mounting option. Figure 3. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3...
Service Guide
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... with keyboard integration tray, integrated character display and 4820 SurePoint Solution options Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 9 August 3, 2006 System mounting options Cash-drawer mounting option The SurePOS 500 Models 5x3 and 544/564 cash-drawer mounting option is similar to the countertop option...
... with keyboard integration tray, integrated character display and 4820 SurePoint Solution options Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 9 August 3, 2006 System mounting options Cash-drawer mounting option The SurePOS 500 Models 5x3 and 544/564 cash-drawer mounting option is similar to the countertop option...
Service Guide
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Figure 7. Wall mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11 August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option.
Figure 7. Wall mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11 August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option.
Service Guide
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Remote display tablet mounting option Chapter 1. August 3, 2006 Display mounting option Figure 9. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 13
Remote display tablet mounting option Chapter 1. August 3, 2006 Display mounting option Figure 9. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 13
Service Guide
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...60 and 64 1 Mouse 60 and 64 12 The SurePOS 500 Models 5x3 and 544/564 has an integrated Ethernet subsystem. These ports have an IBM-supplied driver for keyboard and mouse. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 ...August 3, 2006 System management v 4610 SureMark Single Station Thermal Printer (RS-232 models) v 4610 SureMark Printer v 4820 SurePoint Solution Terminal v IBM Kitchen System v IBM point-of-sale USB devices v Original equipment manufacturer (OEM) USB devices v OEM RS-232 printers v OEM parallel printers v OEM USB printers...
...60 and 64 1 Mouse 60 and 64 12 The SurePOS 500 Models 5x3 and 544/564 has an integrated Ethernet subsystem. These ports have an IBM-supplied driver for keyboard and mouse. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 ...August 3, 2006 System management v 4610 SureMark Single Station Thermal Printer (RS-232 models) v 4610 SureMark Printer v 4820 SurePoint Solution Terminal v IBM Kitchen System v IBM point-of-sale USB devices v Original equipment manufacturer (OEM) USB devices v OEM RS-232 printers v OEM parallel printers v OEM USB printers...
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...models except Model 573) (not shown) Fan, variable speed, HDD with mounting bracket (Model 573 only) (not shown) 1 Speaker kit 1 ESD shield 1 CompactFlash, 512 MB (not shown) 1 Cable kit, HDD (not shown) 1 Kit, screw (not shown) 1 Kit, tablet stand adapter (Model 573 only) (not shown) Appendix A.... center, hinge (all models except 573) 1 Plate, base (Model 573 only) 1 Cover kit, side 1 Tablet - touch screen assembly, 12-inch, dual-bulb (Models 543, 544, 563, 564) 1 Tablet - touch screen assembly, 17-inch (Model 573 only) 1 Cable, tablet (all models except 573) (not shown) 1 Cable, tablet...
...models except Model 573) (not shown) Fan, variable speed, HDD with mounting bracket (Model 573 only) (not shown) 1 Speaker kit 1 ESD shield 1 CompactFlash, 512 MB (not shown) 1 Cable kit, HDD (not shown) 1 Kit, screw (not shown) 1 Kit, tablet stand adapter (Model 573 only) (not shown) Appendix A.... center, hinge (all models except 573) 1 Plate, base (Model 573 only) 1 Cover kit, side 1 Tablet - touch screen assembly, 12-inch, dual-bulb (Models 543, 544, 563, 564) 1 Tablet - touch screen assembly, 17-inch (Model 573 only) 1 Cable, tablet (all models except 573) (not shown) 1 Cable, tablet...
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h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any other organizations will only use the personal information ... information in this book: Thank you . Readers' comments-we would like to hear from you SurePOS 500 Series Hardware Service Guide for your responses. May we can improve this book? IBM or any obligation to you for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 Publication No. Name Company or Organization Phone...
h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any other organizations will only use the personal information ... information in this book: Thank you . Readers' comments-we would like to hear from you SurePOS 500 Series Hardware Service Guide for your responses. May we can improve this book? IBM or any obligation to you for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 Publication No. Name Company or Organization Phone...