t5335z Os - HP

t5335z Os

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Troubleshooting Guide: HP t5335 Thin Clients


Page 5
... Troubleshooting 8 Initial Troubleshooting Part 2 9 No Power, Part 1 10 No Power, Part 2 11 No Power, Part 3 12 No Video, Part 1 13 No Video, Part 2 14 No OS Loading 15 Non-Functioning Pointing Device or Keyboard 16 No Internal Network Connection 17 No Audio 18 No IP Address 19 3 Restoring the Flash Image...
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Troubleshooting Guide: HP t5335 Thin Clients


Page 14
Initial Troubleshooting Start Intial Troubleshooting Is there No power? Go to No OS Loading Yes Go to Error Messages Is the OS No loading? Yes Is there No video? Yes Go to No Power Go to No Video Beeps, No LEDs, or error Yes Go to next page t5000 Troubleshooting Flow Chart B 8 Chapter 2 Diagnostics and Troubleshooting
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Troubleshooting Guide: HP t5335 Thin Clients


Page 21
No OS Loading NO OS Loading (IDE Flash LED Blinking Green) Restore image using Recovery process. No Done Yes Service the unit. Troubleshooting 15 Still failing?
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Troubleshooting Guide: HP t5335 Thin Clients


Page 23
NIC configured in OS? Yes Done No Call your local HP Call Center for a diagnosis. Keyboard or mouse working? No Replace cable or have jack activated. No Reimage using recovery process. To locate a local phone number, visit the HP Web site at: http://www.hp.com/cgibin/hpsupport/index.pl Troubleshooting 17 Yes OK? No Internal Network Connection No Internal Network Connection Note: Yellow or green LED on NIC connector indicates an active jack.

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Manuals / Documents
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We have the following 4 documents available for the HP t5335z:
  • Quick Setup and Getting Started Guide
  • HP Image Manager 5.0: Quick Setup Guide
  • Troubleshooting Guide: HP t5335 Thin Clients
  • HP t5325/t5335 Thin Clients Hardware Reference Guide
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