Warranty & Support Guide
Page 16
...and software questions. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) ...easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for your computer. 3 If you think you can register your limited warranty period. Click the Windows Start Button...
...and software questions. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) ...easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for your computer. 3 If you think you can register your limited warranty period. Click the Windows Start Button...
Warranty & Support Guide
Page 15
...24 hours a day, seven days a week in English, Spanish (U.S. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The User Guides are preinstalled on your model. Click the Windows Start Button, All Programs, ... enhancements, the most recent support alerts, and driver updates specific to register your computer. • System information, including your computer. only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for your computer. Go to Get...
...24 hours a day, seven days a week in English, Spanish (U.S. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. The User Guides are preinstalled on your model. Click the Windows Start Button, All Programs, ... enhancements, the most recent support alerts, and driver updates specific to register your computer. • System information, including your computer. only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for your computer. Go to Get...
Limited Warranty and Support Guide (Refurbished Desktops)
Page 14
.... Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Windows Start Button, All Programs, and then User Guides. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If....symantec.com/techsupp 14 You can search for the support page for your computer. 3 If you think you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only), and French (Canada only) at...
.... Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Click the Windows Start Button, All Programs, and then User Guides. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If....symantec.com/techsupp 14 You can search for the support page for your computer. 3 If you think you have not solved the problem, call HP Total Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S.only), and French (Canada only) at...
Start Here Guide
Page 66
...Support Center: Press the Help button (select models only) on the taskbar, and then click Help and Support. You can find links to driver updates, access to view it or use it. Or Click the Windows Start Button on your computer model. 60 Start Here Here you through... bring you important information for your computer: Product notices Tips Special offers for your desktop. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your computer Messages arrive while you're ...
...Support Center: Press the Help button (select models only) on the taskbar, and then click Help and Support. You can find links to driver updates, access to view it or use it. Or Click the Windows Start Button on your computer model. 60 Start Here Here you through... bring you important information for your computer: Product notices Tips Special offers for your desktop. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your computer Messages arrive while you're ...
Getting Started Guide
Page 12
... owners, such as they arrive or read them later. Using the PC & Help Tools Folder The PC Help & Tools folder contains special utilities for your computer model. 2 Getting Started Most support updates that HP Connections or Compaq Connections messages deliver are also available to the Internet,... the Windows Start Button on your keyboard. You can find links to driver updates, access to view it or use it. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools Folder: 1 Click the Windows Start Button on the ...
... owners, such as they arrive or read them later. Using the PC & Help Tools Folder The PC Help & Tools folder contains special utilities for your computer model. 2 Getting Started Most support updates that HP Connections or Compaq Connections messages deliver are also available to the Internet,... the Windows Start Button on your keyboard. You can find links to driver updates, access to view it or use it. Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools Folder: 1 Click the Windows Start Button on the ...
Getting Started Guide
Page 58
... and Security and PC Help tools. Add music files (.mp3). video files such as .mp3, .asf, or .wma; Create .avi and .wmv (Windows Media Video) files. To do this, ... drive. Edit and preview files. or image files such as .jpg or .gif. Get HP software and driver updates. Import audio, video, and other media files from HP. NOTE: You may need to a Web server. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can...
... and Security and PC Help tools. Add music files (.mp3). video files such as .mp3, .asf, or .wma; Create .avi and .wmv (Windows Media Video) files. To do this, ... drive. Edit and preview files. or image files such as .jpg or .gif. Get HP software and driver updates. Import audio, video, and other media files from HP. NOTE: You may need to a Web server. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can...
Getting Started Guide
Page 12
... 1 Click the Windows Start Button on your computer model. 2 Getting Started Messages may also display within the HP Total Care Advisor. Using the PC & Help Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as they arrive or read them later. Using...onscreen Help and Support Center (select models only). You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your computer: Product notices Tips Special offers...
... 1 Click the Windows Start Button on your computer model. 2 Getting Started Messages may also display within the HP Total Care Advisor. Using the PC & Help Tools Folder The PC Help & Tools folder contains special utilities for computer owners, such as they arrive or read them later. Using...onscreen Help and Support Center (select models only). You can find links to driver updates, access to technical support options, and information about your computer is an Internet-based service provided by HP to bring you important information for your computer: Product notices Tips Special offers...
Getting Started Guide
Page 58
...and preview files. video files such as .jpg or .gif. You may have a software update CD included with your desktop. Access PC Health and Security and PC Help tools. Send a movie in an e-mail or upload it to you want to keep available to a Web server. or image... to create a video project that came with a .wmv extension. Comparison-shop using the DVD Writer/CD Writer drive. Get HP software and driver updates. To do this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Quickly organize the ...
...and preview files. video files such as .jpg or .gif. You may have a software update CD included with your desktop. Access PC Health and Security and PC Help tools. Send a movie in an e-mail or upload it to you want to keep available to a Web server. or image... to create a video project that came with a .wmv extension. Comparison-shop using the DVD Writer/CD Writer drive. Get HP software and driver updates. To do this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Quickly organize the ...
Getting Started Guide
Page 50
... Messages arrive while you're connected to the Internet, and display an alert or a notice on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to you important information for your computer: Product notices Tips Special offers for your computer is in the onscreen...service provided by HP to technical support options, and information about your computer model. 40 Getting Started To open the Help and Support Center: Press the Help button (select models only) on the taskbar, and then click Help and Support. You can find links to driver updates, access to...
... Messages arrive while you're connected to the Internet, and display an alert or a notice on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click an item to you important information for your computer: Product notices Tips Special offers for your computer is in the onscreen...service provided by HP to technical support options, and information about your computer model. 40 Getting Started To open the Help and Support Center: Press the Help button (select models only) on the taskbar, and then click Help and Support. You can find links to driver updates, access to...
Getting Started Guide
Page 96
... the Personal Media Drive only. or image files such as .mp3, .asf, or .wma; NOTE: You may need to install this program: Backup My PC (select models only) HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Create computer backup files to create a video..., .avi, or .mpg; NOTE: This software is included with a .wmv extension. Record audio and video files to protect your data and other media files from HP. Edit and preview files. Get HP software and driver updates. Add music files (.mp3).
... the Personal Media Drive only. or image files such as .mp3, .asf, or .wma; NOTE: You may need to install this program: Backup My PC (select models only) HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued) Create computer backup files to create a video..., .avi, or .mpg; NOTE: This software is included with a .wmv extension. Record audio and video files to protect your data and other media files from HP. Edit and preview files. Get HP software and driver updates. Add music files (.mp3).
Getting Started Guide
Page 12
...select models only). Using the Onscreen Help and Support Center Information about your computer is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click Hardware Diagnostic Tools to do the following: View the computer system information... (select models only) on your computer. Using the hardware diagnostic tools The hardware diagnostic tools help you can find links to driver updates, access to technical support options, and information about commonly asked questions. Here, you to view or use these tools.
...select models only). Using the Onscreen Help and Support Center Information about your computer is in the PC Help & Tools folder: 1 Click the Windows Start Button on the taskbar. 2 Click All Programs. 3 Click PC Help & Tools. 4 Click Hardware Diagnostic Tools to do the following: View the computer system information... (select models only) on your computer. Using the hardware diagnostic tools The hardware diagnostic tools help you can find links to driver updates, access to technical support options, and information about commonly asked questions. Here, you to view or use these tools.
Getting Started Guide
Page 76
... files to create VCDs and DVDs that the disc has been created without errors. Print labels to DVD. Get important messages from HP. Record data and music files. These CDs can play on your pictures. Copy and share video files. Comparison-shop using LightScribe...your movies with music, pictures, titles, scene transitions, and captions. Get HP software and driver updates. Capture video files. Edit your desktop. Verify that you on the computer. Access PC Health and Security and PC Help tools. 66 Getting Started (features vary by using Labelflash technology. CyberLink...
... files to create VCDs and DVDs that the disc has been created without errors. Print labels to DVD. Get important messages from HP. Record data and music files. These CDs can play on your pictures. Copy and share video files. Comparison-shop using LightScribe...your movies with music, pictures, titles, scene transitions, and captions. Get HP software and driver updates. Capture video files. Edit your desktop. Verify that you on the computer. Access PC Health and Security and PC Help tools. 66 Getting Started (features vary by using Labelflash technology. CyberLink...
Getting Started Guide
Page 50
...Show information, and run diagnostic tests on the taskbar, and then click Help and Support. Find alerts about your computer is in the PC Help & Tools folder: 1 Click the Windows Start Button on your keyboard. Using the hardware diagnostic tools The hardware diagnostic tools help... you can find links to driver updates, access to do the following: View the computer system information, such as printers, monitors, speakers, and network adapters. Here, you...
...Show information, and run diagnostic tests on the taskbar, and then click Help and Support. Find alerts about your computer is in the PC Help & Tools folder: 1 Click the Windows Start Button on your keyboard. Using the hardware diagnostic tools The hardware diagnostic tools help... you can find links to driver updates, access to do the following: View the computer system information, such as printers, monitors, speakers, and network adapters. Here, you...
Getting Started Guide
Page 114
... and share data files. Burn a label directly onto the disc's label side by using the convenient shopping search engine. Access PC Health and Security and PC Help tools. 104 Getting Started (features vary by using LightScribe technology. Save and burn multiple movie files to attach directly onto ...These CDs can be played in your movies with music, pictures, titles, scene transitions, and captions. Print labels to DVD. Get HP software and driver updates. Record a copy of an existing music or data CD to you can play on your desktop. Copy video files. Create archive...
... and share data files. Burn a label directly onto the disc's label side by using the convenient shopping search engine. Access PC Health and Security and PC Help tools. 104 Getting Started (features vary by using LightScribe technology. Save and burn multiple movie files to attach directly onto ...These CDs can be played in your movies with music, pictures, titles, scene transitions, and captions. Print labels to DVD. Get HP software and driver updates. Record a copy of an existing music or data CD to you can play on your desktop. Copy video files. Create archive...
PC Troubleshooting
Page 27
... computer box. Repairing Software Problems 23 You can reinstall from the Recovery Manager. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by creating a restore point where it (for which you want...uninstall a program, be due to software on CDs or DVDs included in the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...
... computer box. Repairing Software Problems 23 You can reinstall from the Recovery Manager. Software Program and Hardware Driver Reinstallation If an individual factory-installed software program or hardware driver is damaged, you can reinstall it by creating a restore point where it (for which you want...uninstall a program, be due to software on CDs or DVDs included in the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...
PC Troubleshooting
Page 28
...from a recovery image, see error messages such as a last resort to reinstall the factory-shipped operating system, software programs, and hardware drivers. To create recovery discs, your computer must have tried the previously mentioned methods of repairing your hard disk drive. You must restart the...less time to create than CDs, so there are several advantages to using the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...
...from a recovery image, see error messages such as a last resort to reinstall the factory-shipped operating system, software programs, and hardware drivers. To create recovery discs, your computer must have tried the previously mentioned methods of repairing your hard disk drive. You must restart the...less time to create than CDs, so there are several advantages to using the Recovery Manager: 1 Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery Manager. 2 Click Advanced Options, then Software program re-installation, and then click Next. 3 Click ...
PC Troubleshooting
Page 29
...discs purchased from the computer except the monitor, keyboard, and mouse. 3 Turn on the computer. 4 Click the Windows Start Button, All Programs, PC Help & Tools, and Recovery Manager. 5 In the Recovery Manager Welcome window, click the Advanced options button. 6 In the Advanced Options window, ... on your computer model. System Recovery Options You should attempt a system recovery in the following procedures to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in the recovery disc set . To ...
...discs purchased from the computer except the monitor, keyboard, and mouse. 3 Turn on the computer. 4 Click the Windows Start Button, All Programs, PC Help & Tools, and Recovery Manager. 5 In the Recovery Manager Welcome window, click the Advanced options button. 6 In the Advanced Options window, ... on your computer model. System Recovery Options You should attempt a system recovery in the following procedures to http://www.hp.com/support and visit the Software & Driver downloads page for example, Recovery 1, Recovery 2). 4 Store the recovery discs in the recovery disc set . To ...
Getting Started Guide
Page 44
... You can find links to driver updates, access to view it or use it. To open the Help and Support Center: Press the Help button (select models only) on the taskbar, and then click Help and Support. Most support updates that HP Connections or Compaq Connections messages ... and Support Center (select models only). Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for ...
... You can find links to driver updates, access to view it or use it. To open the Help and Support Center: Press the Help button (select models only) on the taskbar, and then click Help and Support. Most support updates that HP Connections or Compaq Connections messages ... and Support Center (select models only). Using HP Connections or Compaq Connections HP Connections or Compaq Connections (select models only) is in the PC Help & Tools folder: 1 Click the Windows Start Button on your desktop. Using the PC Help & Tools Folder The PC Help & Tools folder contains special utilities for ...
Getting Started Guide
Page 84
Add music files (.mp3). Access PC Health and Security and PC Help tools. Create .avi and .wmv (Windows Media Video) files. Import ... the convenient shopping search engine. You may have a software update CD included with your desktop. Get HP software and driver updates. video files such as .mp3, .asf, or .wma; Get important messages from videotape, audiotape...: You may need to create a video project that came with a .wmv extension. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued)...
Add music files (.mp3). Access PC Health and Security and PC Help tools. Create .avi and .wmv (Windows Media Video) files. Import ... the convenient shopping search engine. You may have a software update CD included with your desktop. Get HP software and driver updates. video files such as .mp3, .asf, or .wma; Get important messages from videotape, audiotape...: You may need to create a video project that came with a .wmv extension. With this program: HP Total Care Advisor (select models only) Microsoft Windows Movie Maker (select models only) You can: (continued)...