Maintenance and Service Guide
Page 94
...BIOS_Configuration_Utility_User_Guide.pdf. This file can help in the event of thermal shutdown, fan spinning loud, and so on page 147 HP BIOS Configuration Utility (BCU) HP BCU is a free utility that it is also available in the system. Resetting the BIOS is a Microsoft-based ...more information, see https://technet.microsoft.com/en-us/library/hh831833.aspx. The information is available when you to review the report before trying BCU. HP Thermal Monitor You can find a process online about user-installed software and hardware components. The components that you encounter...
...BIOS_Configuration_Utility_User_Guide.pdf. This file can help in the event of thermal shutdown, fan spinning loud, and so on page 147 HP BIOS Configuration Utility (BCU) HP BCU is a free utility that it is also available in the system. Resetting the BIOS is a Microsoft-based ...more information, see https://technet.microsoft.com/en-us/library/hh831833.aspx. The information is available when you to review the report before trying BCU. HP Thermal Monitor You can find a process online about user-installed software and hardware components. The components that you encounter...
Maintenance and Service Guide
Page 100
...Troubleshooting guide Testing with only the essential hardware installed, those parts must be considered an initial step taken to a problem. 13. Review and perform all steps discussed previously before replacing the system board. 4. Hard reset on ) to achieve the essential hardware configuration.... more than one of the hardware components removed is using a Windows-To-Go USB. Review Table 7-2 Troubleshooting methodology and general troubleshooting steps on page 80, 8. See Non HP diagnostics tools on page 84 can determine bad behaviors of hardware removed, one . This ...
...Troubleshooting guide Testing with only the essential hardware installed, those parts must be considered an initial step taken to a problem. 13. Review and perform all steps discussed previously before replacing the system board. 4. Hard reset on ) to achieve the essential hardware configuration.... more than one of the hardware components removed is using a Windows-To-Go USB. Review Table 7-2 Troubleshooting methodology and general troubleshooting steps on page 80, 8. See Non HP diagnostics tools on page 84 can determine bad behaviors of hardware removed, one . This ...
Maintenance and Service Guide
Page 108
...adapter to troubleshoot battery issues. Test with AC adapter alone and with a verified working AC adapter. Test and calibrate battery using HP PC Hardware Diagnostics (UEFI). 94 Chapter 7 Troubleshooting guide Verify the new replacement. Tips See the computer user guide for extended ... and fixes Items Procedures Symptoms Battery has good status light but discharges too fast Possible causes AC adapter, battery, or both. Review battery power plans in at a high level of capacity. 4. Verify battery maintenance and operations. Leaving the battery at least 2.5 hours). Also...
...adapter to troubleshoot battery issues. Test with AC adapter alone and with a verified working AC adapter. Test and calibrate battery using HP PC Hardware Diagnostics (UEFI). 94 Chapter 7 Troubleshooting guide Verify the new replacement. Tips See the computer user guide for extended ... and fixes Items Procedures Symptoms Battery has good status light but discharges too fast Possible causes AC adapter, battery, or both. Review battery power plans in at a high level of capacity. 4. Verify battery maintenance and operations. Leaving the battery at least 2.5 hours). Also...
Maintenance and Service Guide
Page 112
... 7-18 Issues, possible causes, and fixes Items Procedures Symptoms Possible causes Some sections are installed. out) Troubleshooting steps 1. Review F10 BIOS Setup Overview to launch the Startup Menu. Performance (OS) Most software problems occur as a result of the ...configured correctly. ● There is a conflict between applications. Test suspected components using HP PC Hardware Diagnostics (UEFI) tool. If you lost or forgot the user password, contact your IT personnel. 4. Therefore, HP recommends that you switch BIOS boot mode from Windows 7 to run the application. &#...
... 7-18 Issues, possible causes, and fixes Items Procedures Symptoms Possible causes Some sections are installed. out) Troubleshooting steps 1. Review F10 BIOS Setup Overview to launch the Startup Menu. Performance (OS) Most software problems occur as a result of the ...configured correctly. ● There is a conflict between applications. Test suspected components using HP PC Hardware Diagnostics (UEFI) tool. If you lost or forgot the user password, contact your IT personnel. 4. Therefore, HP recommends that you switch BIOS boot mode from Windows 7 to run the application. &#...
Maintenance and Service Guide
Page 120
... with a verified working external display. ● Boot to Windows in safe mode. ● Test with the HP PC Diagnostics 3-in-1 USB Key tool) Review the video troubleshooting in eight different colors (Dead Pixel Check is related to a real hardware issue. There are three...system board, graphics cards, display cables, display connectors, operating system (OS), graphics driver, and LCD display panel. For custom images, HP highly recommends upgrading or installing Windows in the BIOS Legacy setting. ● Configure Windows settings (Power options, Screen brightness, Personalization, ...
... with a verified working external display. ● Boot to Windows in safe mode. ● Test with the HP PC Diagnostics 3-in-1 USB Key tool) Review the video troubleshooting in eight different colors (Dead Pixel Check is related to a real hardware issue. There are three...system board, graphics cards, display cables, display connectors, operating system (OS), graphics driver, and LCD display panel. For custom images, HP highly recommends upgrading or installing Windows in the BIOS Legacy setting. ● Configure Windows settings (Power options, Screen brightness, Personalization, ...
Maintenance and Service Guide
Page 155
... the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is running on the HP website are not changed when you are already in Windows) or by unplugging the power cord from the AC outlet. Do not insert, remove,...a BIOS update on page 140. 2. To exit Computer Setup menus without saving your choice, you must then press enter. Downloading a BIOS update After you review the prerequisites, you can access BIOS version information (also known as ROM date and System BIOS) by pressing fn+esc (if you need to reliable...
... the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is running on the HP website are not changed when you are already in Windows) or by unplugging the power cord from the AC outlet. Do not insert, remove,...a BIOS update on page 140. 2. To exit Computer Setup menus without saving your choice, you must then press enter. Downloading a BIOS update After you review the prerequisites, you can access BIOS version information (also known as ROM date and System BIOS) by pressing fn+esc (if you need to reliable...
