HP Designjet Z6100 Printer Series - User's Guide
Page 9
... colors 130 Scenario 1 ...130 Scenario 2 ...131 Use ESRI ArcGIS 9 to print a map 131 Use the Windows printer engine 131 Use the ArcPress printer engine 133 9 Maintain the printer Clean the exterior of the printer 136 Clean the platen ...136 Clean the paper-advance sensor window 138 Lubricate the printhead...139 Move or store the printer ...140 Update the printer firmware 141 Change the ink absorber ...142 Remove the ink absorber 142 Insert the ink absorber 144 Secure disk erase ...145 10 Accessories Order accessories ...147 11 Troubleshoot print-quality issues General advice ...149 The ...
... colors 130 Scenario 1 ...130 Scenario 2 ...131 Use ESRI ArcGIS 9 to print a map 131 Use the Windows printer engine 131 Use the ArcPress printer engine 133 9 Maintain the printer Clean the exterior of the printer 136 Clean the platen ...136 Clean the paper-advance sensor window 138 Lubricate the printhead...139 Move or store the printer ...140 Update the printer firmware 141 Change the ink absorber ...142 Remove the ink absorber 142 Insert the ink absorber 144 Secure disk erase ...145 10 Accessories Order accessories ...147 11 Troubleshoot print-quality issues General advice ...149 The ...
HP Designjet Z6100 Printer Series - User's Guide
Page 10
... ...157 PANTONE* colors are inaccurate 157 Colors between different HP Designjets do not match 157 The output is completely blank 159 The output contains only a partial print 159 The image is clipped ...160 The ... insert the maintenance cartridge 168 Front panel recommends reseating or replacing a printhead 168 Clean the printheads ...168 Align the printheads ...169 Reinsert printheads procedure 169 Image Quality Maintenance menu procedure 170 Scan errors during alignment 171 14 Troubleshoot other issues The printer is not printing ...173 The software program slows down or stalls while...
... ...157 PANTONE* colors are inaccurate 157 Colors between different HP Designjets do not match 157 The output is completely blank 159 The output contains only a partial print 159 The image is clipped ...160 The ... insert the maintenance cartridge 168 Front panel recommends reseating or replacing a printhead 168 Clean the printheads ...168 Align the printheads ...169 Reinsert printheads procedure 169 Image Quality Maintenance menu procedure 170 Scan errors during alignment 171 14 Troubleshoot other issues The printer is not printing ...173 The software program slows down or stalls while...
HP Designjet Z6100 Printer Series - User's Guide
Page 161
...the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have moved the print-quality slider to Fast. ● Make sure that your environmental conditions (temperature, humidity) are using the most common print-quality issues that the paper type has... type selected, you might experience poor print quality and incorrect colors, and damage to the printheads might occur. ● Make sure that you have been thoroughly tested to help you are in the printer. For details of the most appropriate print-quality settings for your...
...the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have moved the print-quality slider to Fast. ● Make sure that your environmental conditions (temperature, humidity) are using the most common print-quality issues that the paper type has... type selected, you might experience poor print quality and incorrect colors, and damage to the printheads might occur. ● Make sure that you have been thoroughly tested to help you are in the printer. For details of the most appropriate print-quality settings for your...
HP Designjet Z6100 Printer Series - User's Guide
Page 162
...using a HP-GL/2 driver and the resolution of line quality. Try aligning the printheads. Select the icon on the Windows driver Advanced tab, under Document Options > Printer Features. ...-quality issue that you complete these actions, contact your software. 2. See Align the printheads on page 80. 3. See Select print quality on page 71. See Use the Printhead status ...plot on the Support tab. Troubleshoot images ● Poor line quality ● Inaccurate color...
...using a HP-GL/2 driver and the resolution of line quality. Try aligning the printheads. Select the icon on the Windows driver Advanced tab, under Document Options > Printer Features. ...-quality issue that you complete these actions, contact your software. 2. See Align the printheads on page 80. 3. See Select print quality on page 71. See Use the Printhead status ...plot on the Support tab. Troubleshoot images ● Poor line quality ● Inaccurate color...
HP Designjet Z6100 Printer Series - User's Guide
Page 164
Troubleshoot images Lines are printed double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. ● The borders of problem: 1. Make sure that you are blurred (ink bleeds from lines) 152 Chapter 11 Troubleshoot print-quality issues Lines are using appropriate print-quality settings. See Align the printheads on page 80. See Select print quality on page 71. 2. Use these steps to correct this kind of colored blocks are the wrong color. Align the printheads.
Troubleshoot images Lines are printed double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. ● The borders of problem: 1. Make sure that you are blurred (ink bleeds from lines) 152 Chapter 11 Troubleshoot print-quality issues Lines are using appropriate print-quality settings. See Align the printheads on page 80. See Select print quality on page 71. 2. Use these steps to correct this kind of colored blocks are the wrong color. Align the printheads.
HP Designjet Z6100 Printer Series - User's Guide
Page 166
...printheads. The image is PENDING, you print pigmented inks on non-matte paper, such as photo paper. If you should perform paper-advance calibration. To do so from the Windows driver, click the Color...If the status is viewed from the drop-down menu. 154 Chapter 11 Troubleshoot print-quality issues If the problem persists, contact your customer service representative for further support. See Select print...calibration. Verify that you select on the correct side of Inks printing option. See HP Customer Care on page 71. If the status is grainy 1. After alignment, reprint ...
...printheads. The image is PENDING, you print pigmented inks on non-matte paper, such as photo paper. If you should perform paper-advance calibration. To do so from the Windows driver, click the Color...If the status is viewed from the drop-down menu. 154 Chapter 11 Troubleshoot print-quality issues If the problem persists, contact your customer service representative for further support. See Select print...calibration. Verify that you select on the correct side of Inks printing option. See HP Customer Care on page 71. If the status is grainy 1. After alignment, reprint ...
HP Designjet Z6100 Printer Series - User's Guide
Page 168
...problem, cancel the printing job immediately. See Adjust margins and layout options on page 80. 156 Chapter 11 Troubleshoot print-quality issues Make suer that the area of ink that it contacts soon after printing. This depends on the amount of the paper affected...print-quality settings. Otherwise the soaked paper might be printed on. The easiest solution might damage the printheads. Troubleshoot images Whenever you are printing contains intense color, try using HP Heavyweight Coated Paper. ● Use extended margins (see Adjust margins and layout options on page 82),...
...problem, cancel the printing job immediately. See Adjust margins and layout options on page 80. 156 Chapter 11 Troubleshoot print-quality issues Make suer that the area of ink that it contacts soon after printing. This depends on the amount of the paper affected...print-quality settings. Otherwise the soaked paper might be printed on. The easiest solution might damage the printheads. Troubleshoot images Whenever you are printing contains intense color, try using HP Heavyweight Coated Paper. ● Use extended margins (see Adjust margins and layout options on page 82),...
HP Designjet Z6100 Printer Series - User's Guide
Page 176
Carefully remove any of the printer. 6. Turn on the printer. 164 Chapter 12 Troubleshoot paper issues Try to move the printhead carriage out of the printer. 7. Lift the paper-load lever as far up and out from the top of the jammed paper that you can lift up as it will go. 5. Carefully pull the remainder of the roll down and out of the way. 4. Troubleshoot paper 2. Open the printer window. 3.
Carefully remove any of the printer. 6. Turn on the printer. 164 Chapter 12 Troubleshoot paper issues Try to move the printhead carriage out of the printer. 7. Lift the paper-load lever as far up and out from the top of the jammed paper that you can lift up as it will go. 5. Carefully pull the remainder of the roll down and out of the way. 4. Troubleshoot paper 2. Open the printer window. 3.
HP Designjet Z6100 Printer Series - User's Guide
Page 177
... sensor beam was blocked for some paper continues to cause an obstruction within the printer, it will continue to the printer window, and then remove the roll. Take-up reel LED status Blinking quickly Issue Take-up reel is not winding as possible to print. Troubleshoot paper 8. See... This topic applies to the HP Designjet Z6100 42-in Printer only. ● Paper often tends to cut the end of paper in use the printer's cutter to curl near the end of several different sizes, you have print-quality problems after a jam, try realigning the printheads. Check the paper path ...
... sensor beam was blocked for some paper continues to cause an obstruction within the printer, it will continue to the printer window, and then remove the roll. Take-up reel LED status Blinking quickly Issue Take-up reel is not winding as possible to print. Troubleshoot paper 8. See... This topic applies to the HP Designjet Z6100 42-in Printer only. ● Paper often tends to cut the end of paper in use the printer's cutter to curl near the end of several different sizes, you have print-quality problems after a jam, try realigning the printheads. Check the paper path ...
HP Designjet Z6100 Printer Series - User's Guide
Page 179
Troubleshoot ink 13 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads 167
Troubleshoot ink 13 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads 167
HP Designjet Z6100 Printer Series - User's Guide
Page 180
... not performing adequately. Remove the printhead and verify that there is the same color as the printer is correctly oriented. Clean the electrical connections between the printhead and the carriage. See Clean the electrical connections on a printhead on . You can clean all ● Clean M-Y 168 Chapter 13 Troubleshoot ink-system issues If you have removed the...
... not performing adequately. Remove the printhead and verify that there is the same color as the printer is correctly oriented. Clean the electrical connections between the printhead and the carriage. See Clean the electrical connections on a printhead on . You can clean all ● Clean M-Y 168 Chapter 13 Troubleshoot ink-system issues If you have removed the...
HP Designjet Z6100 Printer Series - User's Guide
Page 182
... the printheads. NOTE: Make sure the printer window is complete before using the printer. 170 Chapter 13 Troubleshoot ink-system issues The front panel shows if there were any errors in the process. Photo paper is printed during the printhead alignment process. This starts the printhead alignment process. NOTE: A calibration image is recommended for printing. 2. Colored papers...
... the printheads. NOTE: Make sure the printer window is complete before using the printer. 170 Chapter 13 Troubleshoot ink-system issues The front panel shows if there were any errors in the process. Photo paper is printed during the printhead alignment process. This starts the printhead alignment process. NOTE: A calibration image is recommended for printing. 2. Colored papers...
HP Designjet Z6100 Printer Series - User's Guide
Page 186
... already, please read Access the Embedded Web Server on page 23. Clean or replace printheads if necessary. ● Do your printer directly to Extended? Communication failures between computer and printer Some symptoms are using. ● Did you set . Cannot access the Embedded Web...message when you try connecting the printer directly to use HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). 1. See Change the drying time on the front panel or through any other issues Printing time might increase when a printhead needs cleaning. Troubleshoot other 174 Chapter...
... already, please read Access the Embedded Web Server on page 23. Clean or replace printheads if necessary. ● Do your printer directly to Extended? Communication failures between computer and printer Some symptoms are using. ● Did you set . Cannot access the Embedded Web...message when you try connecting the printer directly to use HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). 1. See Change the drying time on the front panel or through any other issues Printing time might increase when a printhead needs cleaning. Troubleshoot other 174 Chapter...
HP Designjet Z6100 Printer Series - User's Guide
Page 227
Appendix C ● Troubleshoot ink-system issues on page 167 ● Troubleshoot paper issues on page 162 ● Troubleshoot other issues on page 172 ● Use the Printhead status plot on page 71 ● Front-panel error messages on page 179 ● Get help on page 182 Maintenance and troubleshooting 215
Appendix C ● Troubleshoot ink-system issues on page 167 ● Troubleshoot paper issues on page 162 ● Troubleshoot other issues on page 172 ● Use the Printhead status plot on page 71 ● Front-panel error messages on page 179 ● Get help on page 182 Maintenance and troubleshooting 215
HP Designjet Z6100 Series - User's maintenance kit (include cleaning of the encoder strip)
Page 6
... window 3 whenever you clean the print platen or if you are experiencing print quality issues. HP recommends that you have a connection problem with a 1, 4 printhead and want to clean the printheads and printhead connections. Use to change 6, 7 the ink absorber. See page 18. HP Designjet Z6100 Printer series 6 The kit contains: Platen cleaning kit Paper-advance sensor window cleaning cloth...
... window 3 whenever you clean the print platen or if you are experiencing print quality issues. HP recommends that you have a connection problem with a 1, 4 printhead and want to clean the printheads and printhead connections. Use to change 6, 7 the ink absorber. See page 18. HP Designjet Z6100 Printer series 6 The kit contains: Platen cleaning kit Paper-advance sensor window cleaning cloth...