User Guide
Page 7
... the F11 function key during system boot 47 Intercept the boot loader and choose the restore option 47 Proprietary graphics drivers ...47 8 Updating the workstation ...49 Updating the workstation after first boot ...49 Updating the BIOS ...49 Determining the current BIOS version 49 Upgrading BIOS ...50 Upgrading device drivers ...50 9 Using HP PC Hardware Diagnostics...
... the F11 function key during system boot 47 Intercept the boot loader and choose the restore option 47 Proprietary graphics drivers ...47 8 Updating the workstation ...49 Updating the workstation after first boot ...49 Updating the BIOS ...49 Determining the current BIOS version 49 Upgrading BIOS ...50 Upgrading device drivers ...50 9 Using HP PC Hardware Diagnostics...
User Guide
Page 55
... the F11 function key during system boot While the system BIOS is advisable to have to be burned to a bootable DVD or copied to have been through extensive verification by HP. If the OS boot loader is in the field and choose recovery-media-creator. The HPIKL installation ... When the system boot has proceeded past the BIOS prompts, a purple border appears on the screen for a list of your hardware configuration. See the Linux Hardware Matrix for HP Workstations at this action is initially booting, the F11 key can then be reinstalled afterwards. Proprietary graphics drivers...
... the F11 function key during system boot While the system BIOS is advisable to have to be burned to a bootable DVD or copied to have been through extensive verification by HP. If the OS boot loader is in the field and choose recovery-media-creator. The HPIKL installation ... When the system boot has proceeded past the BIOS prompts, a purple border appears on the screen for a list of your hardware configuration. See the Linux Hardware Matrix for HP Workstations at this action is initially booting, the F11 key can then be reinstalled afterwards. Proprietary graphics drivers...
Maintenance and Service Guide
Page 33
...press Enter to accept the change . 5. In Windows® 8, search in the Start Menu for Turn on fast startup (recommended). Using the arrow keys, select Advanced, then select Power Options, and then S4/S5 Maximum Power Savings. 3. Enabling ERP compliance mode 3. Press Enter to accept the change .... 4. Press Enter to accept the change . 4. Topics Power management features on page 23 BIOS ROM on page 24 Computer Setup (F10) Utility on page 25 Desktop management on or restart the workstation and press F10 during startup to launch...
...press Enter to accept the change . 5. In Windows® 8, search in the Start Menu for Turn on fast startup (recommended). Using the arrow keys, select Advanced, then select Power Options, and then S4/S5 Maximum Power Savings. 3. Enabling ERP compliance mode 3. Press Enter to accept the change .... 4. Press Enter to accept the change . 4. Topics Power management features on page 23 BIOS ROM on page 24 Computer Setup (F10) Utility on page 25 Desktop management on or restart the workstation and press F10 during startup to launch...
Maintenance and Service Guide
Page 35
...workstation configuration, which is displayed on the screen when the workstation is started . To manually switch to perform the following tasks: ● Update BIOS using a USB device. ● Change factory default settings and set or change , or verify the workstation configuration, including settings for a ... is displayed regardless of the workstation. ● Solve system configuration errors that are detected but not resolved during POST, press any key (except F1 through F12). ● Specify an Ownership Tag, which might be necessary when you to Post Messages Enabled during the...
...workstation configuration, which is displayed on the screen when the workstation is started . To manually switch to perform the following tasks: ● Update BIOS using a USB device. ● Change factory default settings and set or change , or verify the workstation configuration, including settings for a ... is displayed regardless of the workstation. ● Solve system configuration errors that are detected but not resolved during POST, press any key (except F1 through F12). ● Specify an Ownership Tag, which might be necessary when you to Post Messages Enabled during the...
Maintenance and Service Guide
Page 38
... is a critical component of the passwords is the default. TPM Embedded Security Allows you must use it to change an existing BIOS Power-On Password. Lets you to certain Plug and Play settings under Device Security. If this feature prompts the user to data... the characteristics of the DriveLock passwords during a subsequent cold-boot sequence. Erasing the security keys prevents access to provide one drive that supports the DriveLock feature. Set up BIOS Administrator Password Enables you to configure the Embedded Security Device. Device Hidden is successfully entered during...
... is a critical component of the passwords is the default. TPM Embedded Security Allows you must use it to change an existing BIOS Power-On Password. Lets you to certain Plug and Play settings under Device Security. If this feature prompts the user to data... the characteristics of the DriveLock passwords during a subsequent cold-boot sequence. Erasing the security keys prevents access to provide one drive that supports the DriveLock feature. Set up BIOS Administrator Password Enables you to configure the Embedded Security Device. Device Hidden is successfully entered during...
Maintenance and Service Guide
Page 44
... the removable storage device that require .INF based drivers. Press and hold the F10 key until you need. Restart the computer when the configuration is a free, easy-to help HP customers increase control over IT resources, reduce risks associated with owning them, and boost ... computer. 7. If necessary, press Enter to http://www8.hp.com/us /en/ads/clientmanagement/drivers-bios.html#softpaq-download-mng. 34 Chapter 2 System management Updating and managing software HP provides several tools for HP. HP Driver Pack The HP Driver Pack contains the Microsoft® Windows drivers in your...
... the removable storage device that require .INF based drivers. Press and hold the F10 key until you need. Restart the computer when the configuration is a free, easy-to help HP customers increase control over IT resources, reduce risks associated with owning them, and boost ... computer. 7. If necessary, press Enter to http://www8.hp.com/us /en/ads/clientmanagement/drivers-bios.html#softpaq-download-mng. 34 Chapter 2 System management Updating and managing software HP provides several tools for HP. HP Driver Pack The HP Driver Pack contains the Microsoft® Windows drivers in your...
Maintenance and Service Guide
Page 49
... To establish a power-on password through Computer Setup (F10) Utility prevents access to know the power-on , repeatedly press the F10 key until you do not press F10 at the prompt for warm starts. In this case, the computer can always start behavior is turned ...presents Password Options in to all network systems to access the utility. 3. Follow the onscreen instructions. 4. Select Security and then select Set up BIOS Administrator Password. Regardless of the outcome of Computer Setup (F10) Utility) until you can establish a network-wide setup password to enable the ...
... To establish a power-on password through Computer Setup (F10) Utility prevents access to know the power-on , repeatedly press the F10 key until you do not press F10 at the prompt for warm starts. In this case, the computer can always start behavior is turned ...presents Password Options in to all network systems to access the utility. 3. Follow the onscreen instructions. 4. Select Security and then select Set up BIOS Administrator Password. Regardless of the outcome of Computer Setup (F10) Utility) until you can establish a network-wide setup password to enable the ...
Maintenance and Service Guide
Page 50
... a setup password If a setup password has been established on or setup password: 1. Restart the computer. 2. If you enter the password incorrectly, a broken key icon appears. Try again. For security reasons, the characters you enter do not press F10 at the appropriate time, you run Computer Setup (F10) Utility...computer. 2. Restart the computer. 2. To change a power-on the computer, you enter do not appear on the screen. Select Security > Set up BIOS Power-On Password, and then follow the onscreen instructions. 4. Before exiting, select Main > Save Changes and Exit.
... a setup password If a setup password has been established on or setup password: 1. Restart the computer. 2. If you enter the password incorrectly, a broken key icon appears. Try again. For security reasons, the characters you enter do not press F10 at the appropriate time, you run Computer Setup (F10) Utility...computer. 2. Restart the computer. 2. To change a power-on the computer, you enter do not appear on the screen. Select Security > Set up BIOS Power-On Password, and then follow the onscreen instructions. 4. Before exiting, select Main > Save Changes and Exit.
Maintenance and Service Guide
Page 88
...power button. If the system does not shut down the system by visiting http://www.hp.com/go/quickspecs. ● Verify that the monitor is turned on and the green...Remove all cables for loose or incorrect connections. ● Wake the computer by pressing any key on a network, plug another computer with LED lights to the Diagnostic LED and audible (...if the computer functions properly. ● If the screen is working properly. ● Upgrade the BIOS. Troubleshooting checklist Before running diagnostic utilities, make sure that. 78 Chapter 4 Diagnostics and troubleshooting Diagnosis...
...power button. If the system does not shut down the system by visiting http://www.hp.com/go/quickspecs. ● Verify that the monitor is turned on and the green...Remove all cables for loose or incorrect connections. ● Wake the computer by pressing any key on a network, plug another computer with LED lights to the Diagnostic LED and audible (...if the computer functions properly. ● If the screen is working properly. ● Upgrade the BIOS. Troubleshooting checklist Before running diagnostic utilities, make sure that. 78 Chapter 4 Diagnostics and troubleshooting Diagnosis...
Maintenance and Service Guide
Page 89
..., complete the following: 1. To access BSC and troubleshoot a problem with selections as optical disks or USB drive keys) are removed before startup. ● The latest version of the worldwide technical support phone numbers. Under Select your region, and ...technical support information for workstations. The BSC is a portal to software and drivers for workstations. ● http://www.hp.com/support-Provides a listing of BIOS, drivers, and software are installed. Online support Online access and support resources include web-based troubleshooting tools, technical knowledge...
..., complete the following: 1. To access BSC and troubleshoot a problem with selections as optical disks or USB drive keys) are removed before startup. ● The latest version of the worldwide technical support phone numbers. Under Select your region, and ...technical support information for workstations. The BSC is a portal to software and drivers for workstations. ● http://www.hp.com/support-Provides a listing of BIOS, drivers, and software are installed. Online support Online access and support resources include web-based troubleshooting tools, technical knowledge...
Maintenance and Service Guide
Page 90
... and appropriate information in the scroll list to the source selected as an updated BIOS version that they may need to qualify prior to be connected to view the index.... their product, such as the primary VGA adapter. Remove all optical discs and USB drive keys from the drives before taking place. If you isolate and focus on the computer configuration.... specialist. When you submit a support ticket, you submit a support ticket, Active Chat collects information about HP Instant Support and Active Chat and how to use them, go /workstationsupport. 2. Select the desired product....
... and appropriate information in the scroll list to the source selected as an updated BIOS version that they may need to qualify prior to be connected to view the index.... their product, such as the primary VGA adapter. Remove all optical discs and USB drive keys from the drives before taking place. If you isolate and focus on the computer configuration.... specialist. When you submit a support ticket, you submit a support ticket, Active Chat collects information about HP Instant Support and Active Chat and how to use them, go /workstationsupport. 2. Select the desired product....
Maintenance and Service Guide
Page 91
... a printer driver. ● If you diagnose the problem. Verify that all -in -one computer is properly installed. ● Upgrade the BIOS. NOTE: Some components are plugged into a different video port on a network, plug another workstation with a different cable into the network connection.... can order a replacement part and install the part without onsite HP technical assistance. If the system does not shut down the system by pressing any key. There might have been installed. A new release of the BIOS might be a problem with a monitor that supports new features or...
... a printer driver. ● If you diagnose the problem. Verify that all -in -one computer is properly installed. ● Upgrade the BIOS. NOTE: Some components are plugged into a different video port on a network, plug another workstation with a different cable into the network connection.... can order a replacement part and install the part without onsite HP technical assistance. If the system does not shut down the system by pressing any key. There might have been installed. A new release of the BIOS might be a problem with a monitor that supports new features or...
Maintenance and Service Guide
Page 104
...2. Replace the fan. 512-Rear chassis fan not detected Fan missing, disconnected, or defective. 1. Reseat the fan. 3. Be sure that none of the keys are pressed. 4. Error 1. Reseat the fan. 3. Connect a keyboard directly to the computer (instead of through a switch box). 3. Reconnect the keyboard ... or is defective. 1. Reconnect the keyboard with the computer powered off . 2. Be sure that none of through a switch box). 3. Update system BIOS/UEFI. 511-CPU Fan not detected Fan is not connected or is not set properly. 1. Reseat the fan. 3. Reseat the fan cable. 2....
...2. Replace the fan. 512-Rear chassis fan not detected Fan missing, disconnected, or defective. 1. Reseat the fan. 3. Be sure that none of the keys are pressed. 4. Error 1. Reseat the fan. 3. Connect a keyboard directly to the computer (instead of through a switch box). 3. Reconnect the keyboard ... or is defective. 1. Reconnect the keyboard with the computer powered off . 2. Be sure that none of through a switch box). 3. Update system BIOS/UEFI. 511-CPU Fan not detected Fan is not connected or is not set properly. 1. Reseat the fan. 3. Reseat the fan cable. 2....
Maintenance and Service Guide
Page 108
... you want. Turn on using the 3-in -1 USB key. To access documentation on or restart the computer, and when the HP logo appears, press f10 to a corrupted BIOS. or - Additional BIOS crisis recovery tool HP provides a BIOS crisis recovery tool through the HP PC Hardware Diagnostics 3-in -1 USB key for remote diagnostics or to customize which diagnostic test...
... you want. Turn on using the 3-in -1 USB key. To access documentation on or restart the computer, and when the HP logo appears, press f10 to a corrupted BIOS. or - Additional BIOS crisis recovery tool HP provides a BIOS crisis recovery tool through the HP PC Hardware Diagnostics 3-in -1 USB key for remote diagnostics or to customize which diagnostic test...
Maintenance and Service Guide
Page 118
... hard drives must be available for the SATA emulation mode. This is not applicable to reinstate it. 1. Use the arrow keys to some previous releases. This driver is recommended. Configuring system BIOS To set up to Linux distributions that controller's option ROM to enter Computer Setup (F10) Utility. Configuring Intel SATA RAID...
... hard drives must be available for the SATA emulation mode. This is not applicable to reinstate it. 1. Use the arrow keys to some previous releases. This driver is recommended. Configuring system BIOS To set up to Linux distributions that controller's option ROM to enter Computer Setup (F10) Utility. Configuring Intel SATA RAID...
Maintenance and Service Guide
Page 120
... B Configuring RAID devices WARNING! Select an appropriate adapter, then press Enter. 3. Select Save changes then exit this disk, and then select Yes. Use the arrow keys and the space bar to create the array. NOTE: These instructions apply to both Windows-based systems and Linux-based systems. RAID 0 configuration Follow these...
... B Configuring RAID devices WARNING! Select an appropriate adapter, then press Enter. 3. Select Save changes then exit this disk, and then select Yes. Use the arrow keys and the space bar to create the array. NOTE: These instructions apply to both Windows-based systems and Linux-based systems. RAID 0 configuration Follow these...
Maintenance and Service Guide
Page 121
... volume with the data you want to Yes. c. When all drives are selected, press C to configure an Integrated Mirroring (IM) volume with the BIOS-based configuration utility. Select the secondary (mirrored) disk for the IM volume (the disk with an optional hot-spare disk: a. d. RAID 1 configuration... the array. 7. Select Create IM Volume, and then press Enter. 5. Configuring RAID on the disk will be erased, or press any other key to start the LSI Logic Configuration Utility. Select RAID Properties, and then press Enter. 4. Select Save changes then exit this disk, and then...
... volume with the data you want to Yes. c. When all drives are selected, press C to configure an Integrated Mirroring (IM) volume with the BIOS-based configuration utility. Select the secondary (mirrored) disk for the IM volume (the disk with an optional hot-spare disk: a. d. RAID 1 configuration... the array. 7. Select Create IM Volume, and then press Enter. 5. Configuring RAID on the disk will be erased, or press any other key to start the LSI Logic Configuration Utility. Select RAID Properties, and then press Enter. 4. Select Save changes then exit this disk, and then...
Maintenance and Service Guide
Page 122
... Esc twice, and then select Exit. 112 Appendix B Configuring RAID devices RAID 1E/10 configuration Follow these steps to create the array. 8. During BIOS startup, press Ctrl+C when prompted to Yes. Select the next disk for the IME volume (mirrored) disk for the workstation, complete the following steps...: a. Press Delete to allow the data on the disk will be erased, or press any other key to the maximum number of drives for this menu, and then press Enter. 9. Select Save changes then exit this disk, select Yes. Repeat...
... Esc twice, and then select Exit. 112 Appendix B Configuring RAID devices RAID 1E/10 configuration Follow these steps to create the array. 8. During BIOS startup, press Ctrl+C when prompted to Yes. Select the next disk for the IME volume (mirrored) disk for the workstation, complete the following steps...: a. Press Delete to allow the data on the disk will be erased, or press any other key to the maximum number of drives for this menu, and then press Enter. 9. Select Save changes then exit this disk, select Yes. Repeat...
Maintenance and Service Guide
Page 123
...Write), Read Only, Blocked ● Read Policy: Normal, Ahead ● Write Policy: Write Through, Always Write Back, Write Back with the BIOS-based configuration utility. Select Manual Configuration, and then select Next. Select Add to navigate and select options. 3. Select Next. 6. The procedure assumes... that the system has the required disk and disk controllers. Use the arrow keys and the space bar to SPAN, and then select Next. 4. In the left pane, select Configuration Wizard. Select Add Configuration, and then...
...Write), Read Only, Blocked ● Read Policy: Normal, Ahead ● Write Policy: Write Through, Always Write Back, Write Back with the BIOS-based configuration utility. Select Manual Configuration, and then select Next. Select Add to navigate and select options. 3. Select Next. 6. The procedure assumes... that the system has the required disk and disk controllers. Use the arrow keys and the space bar to SPAN, and then select Next. 4. In the left pane, select Configuration Wizard. Select Add Configuration, and then...