HP EliteDesk 800 G3 Support and Manuals
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Popular HP EliteDesk 800 G3 Manual Pages
Getting Started Guide - Page 6
... system 22 Downloading Windows updates ...22 Customizing the monitor display ...22 Turning off the computer ...23 If you encounter issues ...23 Performing basic troubleshooting ...23 Visual inspection: No boot, no power, no video 23 Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes ...24 HP Support Assistant ...24 Using HP PC Hardware Diagnostics...
Getting Started Guide - Page 17
.... NOTE: For detailed instructions on your permission or password when you can restore it up regularly. ● Back up templates that are stored in their associated directories. ● Save customized settings that you use System Restore to return the computer to a previous state without losing any software that you installed on various backup and...
Maintenance and Service Guide - Page 12
Front panel components
Drive configuration may vary by model. If it is flashing red, there is a problem with HP Sleep and Charge
3 SD card reader (optional)
9 USB 2.0 port
... white when the power is displaying a diagnostic code.
Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product features Some models have a bezel blank covering one or more drive bays.
Maintenance and Service Guide - Page 35
... to single channel.
Populating DIMM sockets
There are not supported
NOTE: The system does not operate properly if you install unsupported memory modules.
NOTE: Single-channel and unbalanced dual...will have more memory than the other, the larger amount should be assigned to the following specifications: ● Industry-standard 288-pin ● Unbuffered non-ECC PC4-19200 DDR4-2400 MHz-...
Maintenance and Service Guide - Page 85
...by drive). NOTE: If you do the following steps: 1.
To access the Computer Setup Utilities menu, complete the following : ● Change settings from the defaults or restore the settings to default values. ● View the system configuration, including settings for valid passwords, including length and required types of characters. ● Secure integrated I/O functionality, including...
Maintenance and Service Guide - Page 91
...; Startup Menu Delay(sec).
Default is not necessary. Computer Setup-Advanced
NOTE: Support for specific Computer Setup options may vary depending on when power was on the hardware configuration.
Default is enabled. ● Network (PXE) Boot. Default is enabled. ● USB Storage Boot.
Sets the drive's user password and enables DriveLock.
● Secure Erase
Lets you...
Maintenance and Service Guide - Page 109
...upgraded, the correct graphics drivers may be too close proximity, be degaussed.
Fluorescent lights or fans may not be set properly. Solution
Adjust the monitor brightness and contrast controls.
Solution Install the video drivers included in close to the monitor. Replace...3. Solving display problems 99
The picture...came with the monitor for instructions. Dim characters. Solution
...
Maintenance and Service Guide - Page 117
.... Incorrect network driver.
Solution
1.
Cause
Solution
2. Cause Memory is installed incorrectly or is disabled. NOTE: DIMM1 or XMM1 must unplug the computer power cord before DIMM4
3.
These guidelines do not discuss the process of applications. Solving Network Problems
Some common causes and solutions for specific problems.
3. Beeps and flashing LEDs are codes for network...
Maintenance and Service Guide - Page 118
... is installed.
Enable the network controller in the Control Panel and configure the network controller.
108 Chapter 6 Troubleshooting without diagnostics
Ensure that the driver parameters ...the cable is a problem with the network.
Network controller is network activity. Network driver is not securely connected.
Contact an authorized service provider.
Disable auto-sensing...
Maintenance and Service Guide - Page 125
... replace the cable. 2.
Click Internet Options. Solving front panel component problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the common causes and solutions listed in the following table. A USB device, headphone, or microphone is not installed.
1. Reconnect the device to reboot the computer. Install the correct driver...
Maintenance and Service Guide - Page 128
... operating system and the extent to resolve the error condition. If the
118 Chapter 7 POST error messages and diagnostic front panel LEDs and audible codes
To establish the schedule, reconfigure the computer to see Computer Setup (F10) Utility on Computer Setup, see if the problem remains.
4. POST numeric codes and text messages
This section covers those POST...
Maintenance and Service Guide - Page 129
...not supported by the BIOS. MEBx selection or exit resulted in a setup ...error during MEBx Execution
Description RTC (real-time clock) battery may need to be replaced. POST numeric codes and text messages 119
Recommended action
problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery.
1. Upgrade BIOS to update...
Maintenance and Service Guide - Page 130
... type.
3.
Replace with specific devices. Rearrange the DIMMs so that will fix an
erroneous error message.)
Determine if hard drive is properly seated.
A change in storage configuration has been detected (see Boot Options menu in BIOS Setup to enable this warning, check that it to respond. Either the installed hardware has changed, storage or firmware mode...
Maintenance and Service Guide - Page 131
...drive.
have a hard drive firmware patch that will fix an
erroneous error message.)
2.
3.
Check and/or replace cables.
2. Remove any serial port expansion cards.
2. Reconfigure card resources and/or run Computer Setup or Windows utilities.
Hard disk 1 error.
1.
Clear CMOS. (See Password security and resetting CMOS on page 125.)
3. POST numeric codes and text messages 121...
Hardware Reference Guide - Page 8
Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product features Some models have a bezel blank covering one or more drive bays. If it is on the power button is normally white when the power is displaying a diagnostic code.
Front panel components
1 5.25-inch half-height drive bay (behind bezel)
7 Audio-out (headphone...
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