HP xw Workstation series Setup and Troubleshooting Guide
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...HP Memory Test utility 29 User interface ...30 Survey tab ...30 Test tab ...32 Status tab ...34 History tab ...34 Errors tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP... troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting ...
...HP Memory Test utility 29 User interface ...30 Survey tab ...30 Test tab ...32 Status tab ...34 History tab ...34 Errors tab ...34 Help tab ...35 Saving and printing information in HP Vision Diagnostics 36 Self-troubleshooting with HP Insight Diagnostics (only available for the HP xw9400 Workstation) ...36 HP... troubleshooting resources and tools 36 HP Help and Support Center 36 E-support ...36 Troubleshooting ...
HP xw Workstation series Setup and Troubleshooting Guide
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... Select the desired product. 3. To access the QuickSpecs, seehttp://www.hp.com/go /workstationsupport. 2. From the Resources section, select See more . Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs provide an overall specification review of the system. Customer Advisories, ...available on http://www.hp.com/go / subscriberschoice/. These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. It includes information about its features including the operating system, power supply, memory, CPU, and many...
... Select the desired product. 3. To access the QuickSpecs, seehttp://www.hp.com/go /workstationsupport. 2. From the Resources section, select See more . Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs provide an overall specification review of the system. Customer Advisories, ...available on http://www.hp.com/go / subscriberschoice/. These include this Setup and Troubleshooting Guide and the Service and Technical Reference Guide. It includes information about its features including the operating system, power supply, memory, CPU, and many...
HP xw Workstation series Setup and Troubleshooting Guide
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... with new added features: ◦ Highly configurable testing options: quick / complete / custom / interactive / non-interactive ◦ Specific failing memory DIMM identification ◦ Tests video card memory ◦ Launches DST Smart tests for HP Desktop and Workstation systems. These tools let you view information about the hardware configuration and perform hardware troubleshooting for both SATA...
... with new added features: ◦ Highly configurable testing options: quick / complete / custom / interactive / non-interactive ◦ Specific failing memory DIMM identification ◦ Tests video card memory ◦ Launches DST Smart tests for HP Desktop and Workstation systems. These tools let you view information about the hardware configuration and perform hardware troubleshooting for both SATA...
HP xw Workstation series Setup and Troubleshooting Guide
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...a CD, DVD, or USB flash drive. Enter your operating system. 6. The system boots into the workstation while it accommodates both Memory and Vision diagnostics. 13. Hence, HP recommends that you use the Computer Setup (F10) utility to change the boot order. Select the Download ...driver and software radio button. 4. NOTE: The HP Memory Test, a comprehensive memory diagnostic utility, runs as a stand-alone application, outside of HP Vision Diagnostics. Insert the disk or USB drive into HP Vision Diagnostics. Turn on the workstation: 1. It is faster than using a CD or ...
...a CD, DVD, or USB flash drive. Enter your operating system. 6. The system boots into the workstation while it accommodates both Memory and Vision diagnostics. 13. Hence, HP recommends that you use the Computer Setup (F10) utility to change the boot order. Select the Download ...driver and software radio button. 4. NOTE: The HP Memory Test, a comprehensive memory diagnostic utility, runs as a stand-alone application, outside of HP Vision Diagnostics. Insert the disk or USB drive into HP Vision Diagnostics. Turn on the workstation: 1. It is faster than using a CD or ...
HP xw Workstation series Setup and Troubleshooting Guide
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.... 1. Follow the setup prompts to troubleshoot workstation memory. The workstation boots to troubleshoot the workstation. Follow the prompts to the USB key and initiates HP Vision Diagnostics. 5. Follow the HP Vision Field Diagnostic prompts to access the HP Memory Test utility. Using the HP Memory Test utility This section describes how to troubleshoot the workstation. Follow the diagnostic prompts to create...
.... 1. Follow the setup prompts to troubleshoot workstation memory. The workstation boots to troubleshoot the workstation. Follow the prompts to the USB key and initiates HP Vision Diagnostics. 5. Follow the HP Vision Field Diagnostic prompts to access the HP Memory Test utility. Using the HP Memory Test utility This section describes how to troubleshoot the workstation. Follow the diagnostic prompts to create...
HP xw Workstation series Setup and Troubleshooting Guide
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... the test selection tree. ● Expand, Collapse button - By default, the three test modes do not reboot or power off your workstation, exit HP Vision Field Diagnostic, boot to either Number of loops to your entire hardware. The diagnostic software prompts you maximum control over a specified number...9679; Stop at first error- Enter a positive number to be executed, either the CD or USB flash drive and select HP Memory Test from within the HP Vision Diagnostics application. Check this button to stop test execution as soon as one error is complete. Click this option to start...
... the test selection tree. ● Expand, Collapse button - By default, the three test modes do not reboot or power off your workstation, exit HP Vision Field Diagnostic, boot to either Number of loops to your entire hardware. The diagnostic software prompts you maximum control over a specified number...9679; Stop at first error- Enter a positive number to be executed, either the CD or USB flash drive and select HP Memory Test from within the HP Vision Diagnostics application. Check this button to stop test execution as soon as one error is complete. Click this option to start...
HP xw Workstation series Setup and Troubleshooting Guide
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... corner. Power-On Self Test error messages The POST is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ●... panels, audio, and USB ports) Find additional information about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. Audible, visual, or both ... runs automatically when the system is turned on troubleshooting problems that the workstation system is a series of diagnostic tests that you feel uncomfortable about POST ...
... corner. Power-On Self Test error messages The POST is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ●... panels, audio, and USB ports) Find additional information about performing the operation, contact an HP customer care center, or contact an authorized dealer or reseller. Audible, visual, or both ... runs automatically when the system is turned on troubleshooting problems that the workstation system is a series of diagnostic tests that you feel uncomfortable about POST ...
HP xw Workstation series Setup and Troubleshooting Guide
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...Use the key located on the keypad. The user has memory Ensure DIMMs are connected and working properly. 3. Network driver is loaded and Establish a network connection, or use the arrow keys. Cannot remove workstation cover or access panel. The solenoid hood lock FailSafe Key,...Standby mode. CAUTION: When attempting to resume from HP. Cursor will need to be disabled (or enabled) in both memory channels for manually disabling the solenoid hood lock, is installed properly. Poor performance is incorrect. Workstation will not turn off . Make sure the processor...
...Use the key located on the keypad. The user has memory Ensure DIMMs are connected and working properly. 3. Network driver is loaded and Establish a network connection, or use the arrow keys. Cannot remove workstation cover or access panel. The solenoid hood lock FailSafe Key,...Standby mode. CAUTION: When attempting to resume from HP. Cursor will need to be disabled (or enabled) in both memory channels for manually disabling the solenoid hood lock, is installed properly. Poor performance is incorrect. Workstation will not turn off . Make sure the processor...
HP xw Workstation series Setup and Troubleshooting Guide
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... state and can result in the wrong location. 2. 3. were used in the upgrade or memory modules were installed in loss of data. 3. CAUTION: Manually turning off the workstation, turn on the external device, then turn off power to the Service and Technical Reference Guide..., which is available through a link on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Diagnostic lights and audible ...
... state and can result in the wrong location. 2. 3. were used in the upgrade or memory modules were installed in loss of data. 3. CAUTION: Manually turning off the workstation, turn on the external device, then turn off power to the Service and Technical Reference Guide..., which is available through a link on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Diagnostic lights and audible ...
HP xw Workstation series Setup and Troubleshooting Guide
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No Workstation on the system board: ◦ 24-pin main power (all systems) ◦ 4-pin CPU (xw4000 series) ◦ 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory (xw8000/... the following methods: before you remove a component. 1. Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Workstation in Suspend to Disk or "Hibernate" mode. The BIOS...be in Suspend to repeat. Contact HP for assistance. If problems persist, there might be a problem with the processor heatsink. Contact HP for assistance. 4. Reseat the processor...
No Workstation on the system board: ◦ 24-pin main power (all systems) ◦ 4-pin CPU (xw4000 series) ◦ 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory (xw8000/... the following methods: before you remove a component. 1. Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Workstation in Suspend to Disk or "Hibernate" mode. The BIOS...be in Suspend to repeat. Contact HP for assistance. If problems persist, there might be a problem with the processor heatsink. Contact HP for assistance. 4. Reseat the processor...
HP xw Workstation series Setup and Troubleshooting Guide
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...AC power. Reseat DIMMs. 2. Reseat the graphics card. 2. c. The problem might be on the system. Replace third-party memory with HP memory. 4. Red Power LED blinks seven times, once every second, followed by removing all devices are functioning properly. 3. Check the.... Contact HP for detailed information on clearing CMOS. 2. NOTE: Refer to video). Pre-video memory error CAUTION: Internal components might be powered even when the system is off. Disconnect ALL internal power supply cables. To prevent damage, disconnect the workstation power cord...
...AC power. Reseat DIMMs. 2. Reseat the graphics card. 2. c. The problem might be on the system. Replace third-party memory with HP memory. 4. Red Power LED blinks seven times, once every second, followed by removing all devices are functioning properly. 3. Check the.... Contact HP for detailed information on clearing CMOS. 2. NOTE: Refer to video). Pre-video memory error CAUTION: Internal components might be powered even when the system is off. Disconnect ALL internal power supply cables. To prevent damage, disconnect the workstation power cord...
HP Workstations for Linux - User Guide
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...cards that are supported by the vendor. System RAM HP supports different amounts of the RHEL, SLED, or SLES distributions because they are available on HP Workstations. Warranty As part of the HP Workstation hardware warranty, HP provides software configuration and installation support for certified ... in various HP Workstations based on 400 and xw4600 workstations for up to the Novell certification bulletin search page at http://www.hp.com/support/linux_hardware_matrix for up to 90 days from date of cards supported on HP Workstations. The total memory supported for...
...cards that are supported by the vendor. System RAM HP supports different amounts of the RHEL, SLED, or SLES distributions because they are available on HP Workstations. Warranty As part of the HP Workstation hardware warranty, HP provides software configuration and installation support for certified ... in various HP Workstations based on 400 and xw4600 workstations for up to the Novell certification bulletin search page at http://www.hp.com/support/linux_hardware_matrix for up to 90 days from date of cards supported on HP Workstations. The total memory supported for...
HP Workstations for Linux - User Guide
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... between both processor sockets be populated, and installed memory should be set Hyper-Threading to Enable, and then press F10 to improve memory bandwidth and latency for Hyper-Threading support on the 600, 800, and xw9400 Workstations. The ability to be NUMA-aware/efficient. Please... refer to the Hardware Support Matrix for HP Linux Workstations at http://www.hp.com/support/linux_hardware_matrix for details ...
... between both processor sockets be populated, and installed memory should be set Hyper-Threading to Enable, and then press F10 to improve memory bandwidth and latency for Hyper-Threading support on the 600, 800, and xw9400 Workstations. The ability to be NUMA-aware/efficient. Please... refer to the Hardware Support Matrix for HP Linux Workstations at http://www.hp.com/support/linux_hardware_matrix for details ...
HP Workstations for Linux - User Guide
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...Work to support 30-bit visuals on the enterprise desktop is installed to change core or memory clock values. The aticonfig tool should be used immediately after the ATI graphics driver is ongoing...display technology on these servers require later versions of the xorg.conf file. AMD® / ATI graphics workstations ATI™ provides a command line tool to : ● 3D Performance Management ● X Server .... Xinerama is issued: # aticonfig --initial HP recommends the interactive configuration utilities provided by clicking "Apply" in the /usr/share/doc/ati directory.
...Work to support 30-bit visuals on the enterprise desktop is installed to change core or memory clock values. The aticonfig tool should be used immediately after the ATI graphics driver is ongoing...display technology on these servers require later versions of the xorg.conf file. AMD® / ATI graphics workstations ATI™ provides a command line tool to : ● 3D Performance Management ● X Server .... Xinerama is issued: # aticonfig --initial HP recommends the interactive configuration utilities provided by clicking "Apply" in the /usr/share/doc/ati directory.
HP Workstations for Linux - User Guide
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... 100% CPU Utilization /c01117497 (AMD64/ EM64T) [AMD64/EM64T] Configured With 4GB to 4.5GB Of Memory May Panic During Boot /c01117503 (AMD64/ EM64T) Kernel Panic with Greater than or Equal to 4GB of Memory /c01131107 Creating X configs with UP Kernel /c00576088 (AMD64/ EM64T) X Server May Hang /c01117519 ... xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw8200 xw8200 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw6200 xw8200 xw4200 xw4200 36 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux WS 3 Use the following table to determine which advisories are applicable to Save and ...
... 100% CPU Utilization /c01117497 (AMD64/ EM64T) [AMD64/EM64T] Configured With 4GB to 4.5GB Of Memory May Panic During Boot /c01117503 (AMD64/ EM64T) Kernel Panic with Greater than or Equal to 4GB of Memory /c01131107 Creating X configs with UP Kernel /c00576088 (AMD64/ EM64T) X Server May Hang /c01117519 ... xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw8200 xw8200 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw6200 xw8200 xw4200 xw4200 36 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux WS 3 Use the following table to determine which advisories are applicable to Save and ...
HP Workstations for Linux - User Guide
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... xw8600 xw9400 Z400 Z600 Z800 xw9400 xw9300 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9300 xw9400 xw9300 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw4600 xw9400 xw4600 xw4600 xw9400 42 Appendix A Appendix-HP release ...Client 5 workstation. Table A-3 Customer advisories for Red Hat Enterprise Linux Client 5 Advisory Update 3 Update 1 Base /c00910216 (x86_64) xw9400 may panic during install /c00910190 (x86) Installed kernel may report less memory than expected /c00910967 xw9300 or xw9400 may report...
... xw8600 xw9400 Z400 Z600 Z800 xw9400 xw9300 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9300 xw9400 xw9300 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw4600 xw9400 xw4600 xw4600 xw9400 42 Appendix A Appendix-HP release ...Client 5 workstation. Table A-3 Customer advisories for Red Hat Enterprise Linux Client 5 Advisory Update 3 Update 1 Base /c00910216 (x86_64) xw9400 may panic during install /c00910190 (x86) Installed kernel may report less memory than expected /c00910967 xw9300 or xw9400 may report...
HP xw Workstation series - Windows Vista Business express upgrade
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...from http://www.microsoft.com/windowsvista/getready/upgradeadvisor/. 2. Windows Vista Business express upgrade Windows Vista Business express upgrade HP xw series workstations This card and DVD provide instructions to ensure that your PWS meets or exceeds the following hardware and software.... Component HP Personal Workstation Operating system Memory Available hard drive space Optical drive Minimum Requirement xw 4300, xw 4400, xw6200, xw6400, xw8200, xw 8400, xw9300, xw9400 Windows XP Professional, Windows XP Professional x64 Edition 512 MB (1 GB recommended) 15 GB (20 GB recommended) ...
...from http://www.microsoft.com/windowsvista/getready/upgradeadvisor/. 2. Windows Vista Business express upgrade Windows Vista Business express upgrade HP xw series workstations This card and DVD provide instructions to ensure that your PWS meets or exceeds the following hardware and software.... Component HP Personal Workstation Operating system Memory Available hard drive space Optical drive Minimum Requirement xw 4300, xw 4400, xw6200, xw6400, xw8200, xw 8400, xw9300, xw9400 Windows XP Professional, Windows XP Professional x64 Edition 512 MB (1 GB recommended) 15 GB (20 GB recommended) ...
HP xw8600, xw9400 and Z800 Workstations - Nvidia Quadro FX5800 Graphics Card
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... power adapter cable ● Card support bracket for HP xw8600 and xw9400 Workstations ● Fan for single card.) ● System memory cannot exceed 32 GB with dual FX5800 cards (HP xw8600 Workstations). ● System cannot contain Dual FSB1600/ Quad core processors with your HP workstation, see QuickSpecs online at http://www.hp.com/go/productbulletin. Before installing an NVIDIA FX5800...
... power adapter cable ● Card support bracket for HP xw8600 and xw9400 Workstations ● Fan for single card.) ● System memory cannot exceed 32 GB with dual FX5800 cards (HP xw8600 Workstations). ● System cannot contain Dual FSB1600/ Quad core processors with your HP workstation, see QuickSpecs online at http://www.hp.com/go/productbulletin. Before installing an NVIDIA FX5800...
HP xw9400 Workstation - Service and Technical Reference Guide
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... mouse problems 150 Solving front panel component problems 151 Solving hardware installation problems 151 Solving network problems 153 Solving memory problems 155 Solving processor problems 156 Solving CD-ROM and DVD problems 157 Solving Internet access problems 158 POST ... pins Connector pin descriptions ...175 Appendix D Appendix D- Routine care General cleaning safety precautions 187 Maximizing the airflow ...187 Cleaning the workstation case ...187 Cleaning the keyboard ...188 Cleaning the monitor ...188 Cleaning the mouse ...188 Appendix G Appendix G- System board designators ...
... mouse problems 150 Solving front panel component problems 151 Solving hardware installation problems 151 Solving network problems 153 Solving memory problems 155 Solving processor problems 156 Solving CD-ROM and DVD problems 157 Solving Internet access problems 158 POST ... pins Connector pin descriptions ...175 Appendix D Appendix D- Routine care General cleaning safety precautions 187 Maximizing the airflow ...187 Cleaning the workstation case ...187 Cleaning the keyboard ...188 Cleaning the monitor ...188 Cleaning the mouse ...188 Appendix G Appendix G- System board designators ...
HP xw9400 Workstation - Service and Technical Reference Guide
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Figure 5-60 Removing the memory fan 9. Raise the radiator fan to its upright position. Install the workstation memory fan. 7. Figure 5-61 Position memory fan cable 10. Lower the memory fan assembly into the workstation chassis and snap it into place. ENWW Removing and replacing components 105 Guide the memory fan cable through the liquid cooling unit radiator tubing as shown in the following illustration. Lower the liquid cooling unit fan/radiator. 8.
Figure 5-60 Removing the memory fan 9. Raise the radiator fan to its upright position. Install the workstation memory fan. 7. Figure 5-61 Position memory fan cable 10. Lower the memory fan assembly into the workstation chassis and snap it into place. ENWW Removing and replacing components 105 Guide the memory fan cable through the liquid cooling unit radiator tubing as shown in the following illustration. Lower the liquid cooling unit fan/radiator. 8.